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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I am the administrator on the account and I when I go to accept invitation by clicking the 'redeem' option in told that I'm already in a family group. I've just upgraded to family premium from premium so the is no chance im in a different family grou...
Spotify keeps telling me I've reached my maximum devices even though I've only downloaded the app on my Samsung. Because of this, spotify has removed all my Playlist downloads. Now I can only listen to my playlists if I'm online and stream them. But ...
Hi, I'm the user from Taiwan, I have a problem about the Premium Family.When I need to pay Premium Family, the page shows "£14.99" not "NT 240".I try to change the payment region to Taiwan, but the page change to Spotify Premium(the one that just for...
Dear Spotify Community A couple of minutes ago I made my very first Spotify account. Simply because my GF introduced me into the wonderfull musical world of Spotify. I made an account on the website which is linked to my Facebook. Works fine. Can log...
I'm looking to exclude all the tagged 'explicit' material from my Spotify Family accounts for my children's accounts. I don't understand when there's a family option aimed squarely at folks living in the same physical address, that Spotify would make...
I have not gotten anything with my new account about the 48 hour trial. I tried to contact customer service and they just said to use the 30 day trial and enter billing info in. Can someone please help?
I found out today I am being charged for a Premium subscription as I did the free trial and forgot to cancel it. I now want to cancel it. However I can only log in using Facebook and I terminated the facebook account a few months ago. So I can't get ...
let me tell this part firstI have very big family, maybe about 50 heads or moreso this is the question,can I make maybe 7-8 family subscription with 1 credit card as payment method?
Hi, Someone is using my Spotify account and I keep seeing tracks played when I have not even played them. Can you disable all my active logins? Thanks, Natalie Cheng
Im trying to set my passowrd from my email address link i received. It keeps giving me this error - "There was a problem setting your password" Ive tried capitals and numbers in my password but it doesnt seem to work - any ideas ?
Hi Guys,I want to cancel my Premium edition.I took the Test Version offee of three months.But when I try to cancel it, they say that I don't use the Premium version. But they still take 10€ from my bank account. Can someonr pleaasee help me??
Hi, album"up all night" released by East 17 band has mismatches in songs/titles on spotify. Eg. "Do You feel so" is in fact "best days" or "its all over" is "someone to love". Could someone from spotify Have a look into this? Thanks, Paweł.
hi can anyone offer advice about how to sort an invitation dilemma: i ordered spotify premium and invited several family members, but one email was typed incorrectly. this person is unable to join, as they get a link for a token; when she tries to op...
HiAbout six months ago one of my payments didn't go through for whatever reason. Ever since then my app on my phone has been disabled - saying that my last payment did not go through and the only option presented is to downgrade. I have unsubscribed ...
Hello, i just need some help! My spotify accounts are hacked by someone i cannot retreive it with my email because i used random emails. Can spotify cancel my subscription there? Please HELP
Have you noticed a decrease in premium subscriptions?No matter where on the app I try to start my 7 day free trial and sign up for premium it doesn't do anything. When I attempt to download and click the button it disappears and nothing happens.When ...
My parents forgot their password, clicked the button for just that, but the e-mail associated with their account, a hotmail address, has been deactivated. How can they reset their account with a new e-mail and password?
I am unable to join my family plan. We are in the same country. I click on the link for redeem token, then type the redemption code in. It says unable to redeem this code. I recently had a premium account, but I cancelled it so I am on free now.
I originally signed up with my Facebook account. So my Spotify account has the CORRECT email address, but I'm having issues with creating my own password, say if I don't want to log into Spotify with Facebook, just using my email & passwor...
I have just bought (5 nov) the student membership during my 7 day free trial, on my account it says my account will be renewed and charged on the 10 nov? Does that mean it hasnt charged me for the new membership yet, and it wont charge me until the f...