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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I subscriped to Spotify student premium. And the next day, I got an alert from my bank app for TWO CHARGES!!! from Spotify. I have sent a support form but haven't yet received a reply except for the automated one as soon as I sent in the form. How do...
Hi everyone, So I'm an international student currently studying in the US. I tried to get spotify premium with the student discount, but it wouldn't let me because I have a Swiss credit card. How do I get around that? Thanks for any answers!Jess
I accepted an offer to try out the Premium service for free for 7 days. This is now my 2nd day during that time frame. Right after I began using this free trial (yesterday), I received an email from Spotify offering to extend this free trial another ...
I've been in Portugal for two weeks now and today when I tried to connect to Spotify, I had to log in again with facebook or with my username and when I got in, I haven't my songs that I had collected for ages even when I've changed the settings as t...
Hi I'm a kiwi doing a student exchange in munich and i'm on the 9.99 euro plan right now because I cant get to change my plan or sign into the 4.99 euro student plan cause every time I click it i get redirected to the main page. I already emailed ask...
Hi, im wondering if i cancel my premium account to then reactivate it on a family package, will my account be the same and playlists still be on my library?,Thanks.
Last month my paypal was charged twice for my spotify subscription. Once when it was supposed to, on the 15th, and another time on the 18th. I've used the stupid contact form, that very interestingly suggests that maybe I have more accounts or it's m...
I am trying to change my country from UK to USA and it won't won't allow me on my account page. I am temporarily in the UK, therefore it might be the IP address, but my credit card and billing details are American (I have no UK credit card I could us...
Unfortunately my PayPal payments didn't go though due to a problem and Spotify didn't get paid which has upset me grately. I could the email which may I add doesn't explain what to do about paying to reinstalling it. It just says sorry to lose you , ...
Hi,It has come to my attention I have been charged twice per month (the amounts of $17.99AUD and $11.99AUD) since March this year. I believe this was when I upgraded to family. I only have the one account and wish to be corrected and refunded.Regards...
Hello everybody,just now I moved to Malaysia for one year and therefore I had to set my Spotify-Account to Malaysia as country. As I'd like to upgrade to Spotify Premium (I'm a student) now but -of course- only have German credit cards. The upgrade i...
In the beginning of this summer, i purchased the 3-month sale for 1$. It said that as long as i ended my subscription before the 14/9, no more money would be taken from my account. (I ended it on the 13/9.) Now, a month and two days later i see that ...
Hello Dear Community. I regret it now, Vodafone TR has no advantages. I am a Spotify member for about 3-4 months. And I received a special offer from Vodafone (8th of September). Here, the problem begins. It seems Spotify company didn't receive this ...
My daughter has accidentally charged spotify to her phone it's adding 9.99 to her phone bill each month but when I try to cancell I can't do anything as it states she has the free version...I sent a message and the response I got was to look at a for...
I'm stuck in a bad loop, and hope someone can help.For some reason my password, that I've always had, isn't working anymore. The e-mail that's registered is an old one that I can't access anymore. See my problem? I need to change the e-mail address s...
I'm trying to change my billing info. Doing the process and waiting for the confirmation code, but can't get any!!!
My Spotify App and mobile are showing the old Facebook profile pic... Why isn't it syncing or am I doing something wrong? User is asifzahoor Thanks!
Hi Spotify friends. I've had a Premium account for some time but only just realised I am being charged an overseas transaction fee of approx 35cents per month by my bank for my monthly subscription. My account is registered in Australia, my bank deta...
I was invited to join a family plan while still having my premium account. I looked through the FAQs regarding this and it said that I would not be charged further and that the main family plan account holder would only be charged. This was over a mo...
So I have had the spotify student discount (I am a junior in college) for a while now and I just read online that after 12 months the account is switched from the 4.99 back to 9.99 and you are sent an email to remind you. I never recieved this email ...