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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • saarth
  • Newbie
  • 263654 Views
  • 790 replies
  • 81 likes
  • Account
  • 263654 Views
  • 790 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1129165 Views
  • 118 replies
  • 106 likes
  • Account
  • 1129165 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 72075 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 72075 Views
  • 63 replies
  • 8 likes

Spotify App account doesn't transfer to web account

Today I wanted to cancel my spotify account and lo and behold, I have not been able to do so with the app. However, when I went online to cancel, it registered the same email but a different password. I confirmed this on both the app and the website ...

  • Newbie
  • Today I wanted to cancel my spotify account and lo and behold, I have not been able to do so with the app. However, when I went online to cancel, it registered the same email but a different password...
  • osornios
  • Spotify Star
  • 71 Views
  • 1 replies
  • 0 likes
  • 71 Views
  • 1 replies
  • 0 likes

How to copy playlists AND folder structure to new account

Hi, I have several hundreds playlists organized in folders (and folders within folders) and i would like to transfer all this to a new account.Any way to do this?I attach here a little example of the tree-structure I am using.example of tree-structur...

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  • Roadie
  • Hi, I have several hundreds playlists organized in folders (and folders within folders) and i would like to transfer all this to a new account. Any way to do this? I attach here a little example of...
  • edvinfridolf
  • Newbie
  • 469 Views
  • 1 replies
  • 0 likes
  • Account
  • 469 Views
  • 1 replies
  • 0 likes

Ayuda! Cree por error una cuenta spotify familiar, pero yo me quería incluir en una

Hola comunidad Spotify!Tengo un problema. En mi intento de incluir mi cuenta en una cuenta spotify familiar ya creada, creé una yo, por lo que ahora, luego de cancelar la suscripción, no puedo asociar mi cuenta a la cuenta spotify familiar que quería...

  • Newbie
  • Hola comunidad Spotify! Tengo un problema. En mi intento de incluir mi cuenta en una cuenta spotify familiar ya creada, creé una yo, por lo que ahora, luego de cancelar la suscripción, no puedo asoc...
  • osornios
  • Spotify Star
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Me pide un codigo

Compre un plan familiar y envié el enlace a las personas que quiero agregar pero al ingresar les pide un código. Cual es ese código si ni a mi ni a ellos les llegó alguno.

  • Newbie
  • Compre un plan familiar y envié el enlace a las personas que quiero agregar pero al ingresar les pide un código. Cual es ese código si ni a mi ni a ellos les llegó alguno.
  • osornios
  • Spotify Star
  • 4987 Views
  • 1 replies
  • 0 likes
  • 4987 Views
  • 1 replies
  • 0 likes

Pre paid subscription now I want to switch to family

I have a prepaid subscription and would love to switch it to a family plan now that its available in Canada. Do I lose my prepaid fees if I switch or whats the easiest way to go about this?

  • Newbie
  • I have a prepaid subscription and would love to switch it to a family plan now that its available in Canada. Do I lose my prepaid fees if I switch or whats the easiest way to go about this?
  • osornios
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Solved!! Charged as Premium but my subscription status is Free Spotify User!

I paid for Premium but my account shows that i am a Free Spotify User.(however i am charged as Premium). I can't unsuscribe because there is no such option in my account (as "free" Spotify User).Help?

  • Newbie
  • I paid for Premium but my account shows that i am a Free Spotify User.(however i am charged as Premium). I can't unsuscribe because there is no such option in my account (as "free" Spotify User).Help?
  • osornios
  • Spotify Star
  • 1940 Views
  • 26 replies
  • 0 likes
  • Subscription
  • 1940 Views
  • 26 replies
  • 0 likes

Moving abroad

Hi, Previously I had a premium subcription in Malaysia and now i would like to share the premium for family subcription in Singapore and i am told that my account needs to be same as in the same country - Singapore. In the same time i know you cannot...

  • Casual Listener
  • Hi,   Previously I had a premium subcription in Malaysia and now i would like to share the premium for family subcription in Singapore and i am told that my account needs to be same as in the ...
  • Algee
  • Roadie
  • 227 Views
  • 5 replies
  • 0 likes
  • 227 Views
  • 5 replies
  • 0 likes

Solved!! Canceled my subscription but still getting charged

I cancelled my subscription awhile ago and am still getting charged. I've checked for multiple accounts and there are none. I've checked all my devices, and they all claim I'm using Spotify Free. How can I stop getting charged for something I'm not u...

  • Newbie
  • I cancelled my subscription awhile ago and am still getting charged. I've checked for multiple accounts and there are none. I've checked all my devices, and they all claim I'm using Spotify Free. How...
  • rhodestx
  • Newbie
  • 162 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 162 Views
  • 2 replies
  • 0 likes

Two separate accounts

I have two separate accounts, one is premium one is free. The one that is premium is under my old work email address that is now deactivated, so I have no access to reset my password or murge my accounts or even cancel my subscription if I needed to....

  • Visitor
  • I have two separate accounts, one is premium one is free. The one that is premium is under my old work email address that is now deactivated, so I have no access to reset my password or murge my acco...
  • Mattosaurus
  • Community Legend
  • 82 Views
  • 1 replies
  • 0 likes
  • 82 Views
  • 1 replies
  • 0 likes

Solved!! Your student credentials are already associated with another Spotify account

I deleted my facebook account a few months ago and Spotify helped me migrate all my information to my new spotify account that is not tied to my Facebook account. They gave me a month of premium to compensate because the transfer interrupted my subsc...

  • Casual Listener
  • I deleted my facebook account a few months ago and Spotify helped me migrate all my information to my new spotify account that is not tied to my Facebook account. They gave me a month of premium to c...
  • Maxim
  • Spotify Star
  • 14899 Views
  • 1 replies
  • 0 likes
  • 14899 Views
  • 1 replies
  • 0 likes

I DON'T have Spotify Premium, but Spotify charged me for it

I haven't had Spotify Premium in more than half a year, but suddenly, this month, Spotify charged me 99 DKK (standard price for Spotify Premium), but I didn't subscribe and I still don't have Spotify Premium. What do I do?:)

  • Newbie
  • I haven't had Spotify Premium in more than half a year, but suddenly, this month, Spotify charged me 99 DKK (standard price for Spotify Premium), but I didn't subscribe and I still don't have Spotify...
  • Mattosaurus
  • Community Legend
  • 134 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 134 Views
  • 1 replies
  • 0 likes

Solved!! unlinking facebook from my account

okay so my dad was being stupid and was messing around on my compuer and somehow linked my mums facebook account to my spotify accoutso you can imagine how angry i was because now her name and profile photo comes up when i go into my Spotifyhow can i...

  • Casual Listener
  • okay so my dad was being stupid and was messing around on my compuer and somehow linked my mums facebook account to my spotify accout so you can imagine how angry i was because now her name and prof...
  • Maxim
  • Spotify Star
  • 193 Views
  • 3 replies
  • 0 likes
  • 193 Views
  • 3 replies
  • 0 likes

Faild unsubscription premium account

I unsubscribed my premium account on spotify.com but the app says I have premium. How do I unsubscribe and stop paying money?

  • Visitor
  • I unsubscribed my premium account on spotify.com but the app says I have premium. How do I unsubscribe and stop paying money?
  • Maxim
  • Spotify Star
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Premium Family Help!

Salutations everyone!So back in March, me and my boyfriend were offered a premium Spotify account with our phone plan, but the subscription ended about a month ago, and i wanted to get it back so i literally just resubscribed to premium a few minutes...

  • Casual Listener
  • Salutations everyone! So back in March, me and my boyfriend were offered a premium Spotify account with our phone plan, but the subscription ended about a month ago, and i wanted to get it back so...
  • alexsapien
  • Casual Listener
  • 327 Views
  • 2 replies
  • 0 likes
  • Premium
  • 327 Views
  • 2 replies
  • 0 likes

So Yesterday

Yesterday i activated my 1 Month Premium (10 Eur .) But now its gone?! I Checked the Gift CARD, but the code is gone... Yesterday i had Premium but Today nothing?!

  • Casual Listener
  • Yesterday i activated my 1 Month Premium (10 Eur .) But now its gone?! I Checked the Gift CARD, but the code is gone... Yesterday i had Premium but Today nothing?!
  • JulianSpatz
  • Casual Listener
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Don't have a payment method in new country what do I do?

So I recently moved from Turkey to the UK as a student and am having trouble with changing my country. Spotify requires me to have a payment method that is registered in the UK but all of my credit cards are registered in Turkey and I don't plan to g...

  • Newbie
  • So I recently moved from Turkey to the UK as a student and am having trouble with changing my country. Spotify requires me to have a payment method that is registered in the UK but all of my credit c...
  • Maxim
  • Spotify Star
  • 304 Views
  • 1 replies
  • 0 likes
  • Account
  • 304 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family account add and email

So I've been trying to link my wifes account with the family account. I sent the invite but she never gets the email link. This has been done 5 times. Still no link. What to do now?

  • Newbie
  • So I've been trying to link my wifes account with the family account. I sent the invite but she never gets the email link. This has been done 5 times. Still no link. What to do now?
  • JuanSebastian
  • Roadie
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unsubscribed for no reason

Can anyone please help, was having student discount and got notified that my payment method isn't working, so lost my premium subscription. Non of my new cards isn't verified, what should I do?

  • Newbie
  • Can anyone please help, was having student discount and got notified that my payment method isn't working, so lost my premium subscription. Non of my new cards isn't verified, what should I do?
  • JuanSebastian
  • Roadie
  • 84 Views
  • 1 replies
  • 0 likes
  • 84 Views
  • 1 replies
  • 0 likes

Superuser Contribution I Cant link my account to my Facebook account

When i try to link my facebook account to my spotify, its say that there is an error, try again later....Help pls

  • Newbie
  • When i try to link my facebook account to my spotify, its say that there is an error, try again later.... Help pls
  • JuanSebastian
  • Roadie
  • 83 Views
  • 1 replies
  • 0 likes
  • 83 Views
  • 1 replies
  • 0 likes