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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4812 Views
  • 1 replies
  • 9 likes
  • Security
  • 4812 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 466839 Views
  • 976 replies
  • 111 likes
  • Account
  • 466839 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206154 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206154 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 114848 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 114848 Views
  • 72 replies
  • 12 likes

Solved!! Ability to Delete Radio Stations

Ive got one account from many years ago and IT is attached to my Facebook... my problem is That i dont use this account, and havent for years... i have a New one with all of my playlists and premium... how Can i delete The old so i can use the New ac...

  • Visitor
  • Ive got one account from many years ago and IT is attached to my Facebook... my problem is That i dont use this account, and havent for years... i have a New one with all of my playlists and premium....
  • user-removed
  • Not applicable
  • 379 Views
  • 3 replies
  • 1 likes
  • 379 Views
  • 3 replies
  • 1 likes

Account email addresses can be duplicated

Two different people can register for a Spotify account with the same email address. This is because GMail ignores the '.' character in an email address. For example, the addresses "johndoe@gmail.com" and "john.doe@gmail.com" are equivalent to Gmail,...

  • Newbie
  • Two different people can register for a Spotify account with the same email address. This is because GMail ignores the '.' character in an email address. For example, the addresses "johndoe@gmail.com...
  • ag2526
  • Roadie
  • 1804 Views
  • 1 replies
  • 0 likes
  • Account
  • 1804 Views
  • 1 replies
  • 0 likes

Link Facebook account from old spotify account to new spotify premium account! help please

Hi guys!So I had an old spotify account and I connected it with Facebook. So now I made a new spotify account and added the family premium subscription and want to connect my Facebook account with this spotify account not my old one.Can anyone help m...

  • Casual Listener
  • Hi guys! So I had an old spotify account and I connected it with Facebook. So now I made a new spotify account and added the family premium subscription and want to connect my Facebook account wit...
  • Ronron123
  • Casual Listener
  • 314 Views
  • 4 replies
  • 0 likes
  • 314 Views
  • 4 replies
  • 0 likes

Facebook disable

Hello, my facebook account was disabled due to a complaint that is not true and already got in touch with Facebook to resolve that, but where it was used for premium spotfy, I can not log into my account premium spotfy and created another to get in t...

  • Casual Listener
  • Hello, my facebook account was disabled due to a complaint that is not true and already got in touch with Facebook to resolve that, but where it was used for premium spotfy, I can not log into my acc...
  • Maxim
  • Spotify Star
  • 278 Views
  • 3 replies
  • 0 likes
  • 278 Views
  • 3 replies
  • 0 likes

merge two separate Premium accounts

My fiance and I are getting married. We want to keep our music but get rid of one of our premium payments to save money. How can we merge them into a family account(?) without losing all of ours songs?

  • Casual Listener
  • My fiance and I are getting married. We want to keep our music but get rid of one of our premium payments to save money. How can we merge them into a family account(?) without losing all of ours song...
  • KatesHere
  • Community Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

How to listen to music on more than one device

how do I link my spotify accounts so that I can listen to musoc on both my laptop and iphone, it is not working when I log into one account when the other is logged in

  • Newbie
  • how do I link my spotify accounts so that I can listen to musoc on both my laptop and iphone, it is not working when I log into one account when the other is logged in  
  • Maxim
  • Spotify Star
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

Cancel subscription

How can I cancel a subscription that isn't mine thats linked to my debit card? My 13 year old stole my card and I have been charged 3 times now without my authorization. Please help!

  • Newbie
  • How can I cancel a subscription that isn't mine thats linked to my debit card? My 13 year old stole my card and I have been charged 3 times now without my authorization. Please help!
  • KatesHere
  • Community Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Keeping playlists private, premium family

Hey folks,I opened a premium family account today.Thought everybody got a seperate account but it turned out my brother can see all my playlists on his phone even though they're private.Can I fix this somehow? really don't need that!Thanks a lot!!

  • Casual Listener
  • Hey folks, I opened a premium family account today. Thought everybody got a seperate account but it turned out my brother can see all my playlists on his phone even though they're private. Can I f...
  • crematedman
  • Community Legend
  • 6461 Views
  • 3 replies
  • 1 likes
  • Account
    Other
    Premium
  • 6461 Views
  • 3 replies
  • 1 likes

Solved!! Tried everything but still can't Login.

I try to sign in with my email using all possible passwords that I could have made but a message keeps popping up saying "login fail". So I try to reset my password but when I provide my email and press "reset" a message pops up saying that the email...

  • Casual Listener
  • I try to sign in with my email using all possible passwords that I could have made but a message keeps popping up saying "login fail". So I try to reset my password but when I provide my email and pr...
  • crematedman
  • Community Legend
  • 449 Views
  • 3 replies
  • 1 likes
  • Login
  • 449 Views
  • 3 replies
  • 1 likes

Solved!! Checking out student discount thing and taking my money twice

I was only checking out the discount thing but I never went through with it and they still took my money but I don't have it. What do I do? I did it twice.. so they took about $10 from me... It's been over 3 days since I did that and still haven't go...

  • Casual Listener
  • I was only checking out the discount thing but I never went through with it and they still took my money but I don't have it. What do I do? I did it twice.. so they took about $10 from me... It's bee...
  • crematedman
  • Community Legend
  • 310 Views
  • 3 replies
  • 1 likes
  • 310 Views
  • 3 replies
  • 1 likes

Does premium family work outside my home country?

Dear community,I want to get Premium family. We all live at the same physical address, but I was wondering, if I can use the service also when I'm on vacation or if I'm then restricted to listening to the offline songs? So, in order to use Premium Fa...

  • Casual Listener
  • Dear community, I want to get Premium family. We all live at the same physical address, but I was wondering, if I can use the service also when I'm on vacation or if I'm then restricted to listeni...
  • KatesHere
  • Community Legend
  • 1343 Views
  • 3 replies
  • 0 likes
  • Premium
  • 1343 Views
  • 3 replies
  • 0 likes

Changing to premium family trouble

I am the administrator on the account and I when I go to accept invitation by clicking the 'redeem' option in told that I'm already in a family group. I've just upgraded to family premium from premium so the is no chance im in a different family grou...

  • Casual Listener
  • I am the administrator on the account and I when I go to accept invitation by clicking the 'redeem' option in told that I'm already in a family group. I've just upgraded to family premium from premiu...
  • Maxim
  • Spotify Star
  • 225 Views
  • 3 replies
  • 0 likes
  • 225 Views
  • 3 replies
  • 0 likes

Solved!! Spotify thinks I'm on more than 1 device

Spotify keeps telling me I've reached my maximum devices even though I've only downloaded the app on my Samsung. Because of this, spotify has removed all my Playlist downloads. Now I can only listen to my playlists if I'm online and stream them. But ...

  • Casual Listener
  • Spotify keeps telling me I've reached my maximum devices even though I've only downloaded the app on my Samsung. Because of this, spotify has removed all my Playlist downloads. Now I can only listen ...
  • KatesHere
  • Community Legend
  • 485 Views
  • 3 replies
  • 0 likes
  • Account
  • 485 Views
  • 3 replies
  • 0 likes

I can't buy the Premium Family...

Hi, I'm the user from Taiwan, I have a problem about the Premium Family.When I need to pay Premium Family, the page shows "£14.99" not "NT 240".I try to change the payment region to Taiwan, but the page change to Spotify Premium(the one that just for...

  • Casual Listener
  • Hi, I'm the user from Taiwan, I have a problem about the Premium Family. When I need to pay Premium Family, the page shows "£14.99" not "NT 240". I try to change the payment region to Taiwan, but t...
  • Maxim
  • Spotify Star
  • 296 Views
  • 3 replies
  • 0 likes
  • 296 Views
  • 3 replies
  • 0 likes

New Spotify User - Account Login Failure [ERROR]

Dear Spotify Community A couple of minutes ago I made my very first Spotify account. Simply because my GF introduced me into the wonderfull musical world of Spotify. I made an account on the website which is linked to my Facebook. Works fine. Can log...

  • Casual Listener
  • Dear Spotify Community   A couple of minutes ago I made my very first Spotify account. Simply because my GF introduced me into the wonderfull musical world of Spotify. I made an account on the...
  • VikaFC
  • Casual Listener
  • 230 Views
  • 2 replies
  • 0 likes
  • Account
  • 230 Views
  • 2 replies
  • 0 likes

Is it possible to restrict Explicit content for my young Spotify Family members ?

I'm looking to exclude all the tagged 'explicit' material from my Spotify Family accounts for my children's accounts. I don't understand when there's a family option aimed squarely at folks living in the same physical address, that Spotify would make...

  • Casual Listener
  • I'm looking to exclude all the tagged 'explicit' material from my Spotify Family accounts for my children's accounts. I don't understand when there's a family option aimed squarely at folks living in...
  • cm36
  • Casual Listener
  • 345 Views
  • 2 replies
  • 0 likes
  • 345 Views
  • 2 replies
  • 0 likes

48 hour trial won't show up for me

I have not gotten anything with my new account about the 48 hour trial. I tried to contact customer service and they just said to use the 30 day trial and enter billing info in. Can someone please help?

  • Newbie
  • I have not gotten anything with my new account about the 48 hour trial. I tried to contact customer service and they just said to use the 30 day trial and enter billing info in. Can someone please he...
  • Maxim
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Solved!! I want to delete my premium subscription

I found out today I am being charged for a Premium subscription as I did the free trial and forgot to cancel it. I now want to cancel it. However I can only log in using Facebook and I terminated the facebook account a few months ago. So I can't get ...

  • Casual Listener
  • I found out today I am being charged for a Premium subscription as I did the free trial and forgot to cancel it. I now want to cancel it. However I can only log in using Facebook and I terminate...
  • Maxim
  • Spotify Star
  • 338 Views
  • 4 replies
  • 0 likes
  • 338 Views
  • 4 replies
  • 0 likes