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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

286820 Views

529 replies

34 likes

Account
Free
  • 286820 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13607 Views

6 replies

11 likes

Security
  • 13607 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540028 Views

990 replies

114 likes

Account
  • 540028 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129579 Views

74 replies

12 likes

Account
Login
Premium
  • 129579 Views
  • 74 replies
  • 12 likes

Solved!! find account

Hi, I've made an account for my publisher (codiceedizioni.it), but people don't find it. Thank you for the help! Cristina

Casual Listener

Hi, I've made an account for my publisher (codiceedizioni.it), but people don't find it. Thank you for the help!   Cristina

cristina2016

Casual Listener

223 Views

2 replies

0 likes

Account
  • 223 Views
  • 2 replies
  • 0 likes

Solved!! Log in- error 408

Hi there, I have a premium family account, live in Spain. Although I am now in Spain, I receive a 408 error and cannot loggin. And no number to call for troubleshooting, this is very ennoying... Thank for helping me!

Newbie

Hi there, I have a premium family account, live in Spain. Although I am now in Spain, I receive a 408 error and cannot loggin. And no number to call for troubleshooting, this is very ennoying...&nbsp...

crematedman

Community Legend

219 Views

1 replies

0 likes

  • 219 Views
  • 1 replies
  • 0 likes

Hide Discover Weekly Playlist From Other Users

I have a Discover Weekly playlist which is Private playlist (once I go to it's settings I have 'Make public setting' so I assume it's currently Private) however I know other users are able to see it (and it's refreshed for them on a weekly basis). Ho...

Newbie

I have a Discover Weekly playlist which is Private playlist (once I go to it's settings I have 'Make public setting' so I assume it's currently Private) however I know other users are able to see it ...

crematedman

Community Legend

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

How to make Two profiles to a family subscription.

I have to profiles and pay on both, but i whis to make them to a family subscription insted. How can I do this?

Newbie

I have to profiles and pay on both, but i whis to make them to a family subscription insted. How can I do this?

Maxim

Spotify Star

132 Views

1 replies

0 likes

  • 132 Views
  • 1 replies
  • 0 likes

Paid twice in one month

Hi.I wanted to subscribe for Spotify family and by mistake I subscribed for regular 9.99 per month. I continued and also subscribed for Spotify family with 10 min. Everything is working fine but I was charged 9.99 and 14.99 for Oktober 2016. Even the...

Casual Listener

Hi. I wanted to subscribe for Spotify family and by mistake I subscribed for regular 9.99 per month. I continued and also subscribed for Spotify family with 10 min. Everything is working fine but I ...

Maxim

Spotify Star

223 Views

3 replies

0 likes

  • 223 Views
  • 3 replies
  • 0 likes

Superuser Contribution I have probably different accounts and I have uppgraded to family but it says free.

Hello, I have probably two different accounts. I can sign in via Facebook and there I have all my playlists etc. I have uppgraded to family but it says free. Another account, I guess, where username is "majaalexander", where I don´t know the password...

Newbie

Hello,   I have probably two different accounts. I can sign in via Facebook and there I have all my playlists etc. I have uppgraded to family but it says free. Another account, I guess, where ...

majalex

Newbie

266 Views

2 replies

0 likes

Account
Subscription
  • 266 Views
  • 2 replies
  • 0 likes

Solved!! cobrança indevida

quero saber pq descontaram 02 vezes do meu cartao de credito e eu ainda nao sou premium

Casual Listener

quero saber pq descontaram 02 vezes do meu cartao de credito e eu ainda nao sou premium

Dani12341

Casual Listener

456 Views

3 replies

0 likes

Premium
  • 456 Views
  • 3 replies
  • 0 likes

Cancelling subscription

I'm trying to cancel my subscription and I'm having difficulty I've followed the instructions can anyone help please?

Casual Listener

I'm trying to cancel my subscription and I'm having difficulty I've followed the instructions can anyone help please?

Maxim

Spotify Star

413 Views

7 replies

0 likes

  • 413 Views
  • 7 replies
  • 0 likes

Solved!! Problem changing country on profile

Hello everyone, I have moved from Spain to UK, and Spotify player told me I should update my profile in order to continue listening music. However, when attempting to change the country to UK on my profile, a message appearst: Sorry, Spotify is not a...

Casual Listener

  Hello everyone,   I have moved from Spain to UK, and Spotify player told me I should update my profile in order to continue listening music. However, when attempting to change the c...

PatriciaJen

Newbie

4736 Views

9 replies

1 likes

Account
  • 4736 Views
  • 9 replies
  • 1 likes

Solved!! Family membership problems

Hi.My mum has a premium family account and she is paying for it from a UK bank account. I live in holland with her and for some reason my account can not be added to the premium family membership. However my account is based from the netherlands, and...

Newbie

Hi. My mum has a premium family account and she is paying for it from a UK bank account. I live in holland with her and for some reason my account can not be added to the premium family membership. ...

crematedman

Community Legend

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes

Premium not working

Sooo I purchased premium and it will not allow me to access it on the app. I am very displeased and considering cancelling my subscription. How the heck do I get this resolved?

Newbie

Sooo I purchased premium and it will not allow me to access it on the app. I am very displeased and considering cancelling my subscription. How the heck do I get this resolved?

Maxim

Spotify Star

181 Views

1 replies

0 likes

  • 181 Views
  • 1 replies
  • 0 likes

Premium on the wrong Spotify account

I forgot I had 2 Spotify accounts, and the one I use is connected to Facebook. I got Spotify premium today but it went to my old Spotify account by accident. How do I switch it without getting charged for a second time?

Visitor

I forgot I had 2 Spotify accounts, and the one I use is connected to Facebook. I got Spotify premium today but it went to my old Spotify account by accident. How do I switch it without getting charge...

ErickRGuetta

Community Legend

126 Views

1 replies

0 likes

Account
Premium
  • 126 Views
  • 1 replies
  • 0 likes

Solved!! Cancelled my sub, still got charged.

So, I recently canceled my sub, since I can't afford it right now, just saw that I still got charged for it, how do I get in contact with the right persons? I want my money back, not paying for something that I havent signed for. Also on another note...

Casual Listener

So, I recently canceled my sub, since I can't afford it right now, just saw that I still got charged for it, how do I get in contact with the right persons? I want my money back, not paying for somet...

Lyannx3

Casual Listener

920 Views

4 replies

0 likes

Account
Other
Subscription
  • 920 Views
  • 4 replies
  • 0 likes

facebook account deactivated want to transfer playlist

i need help transfering all of my music and subscription from my premium spotify facebook account to my new spotify acount

Newbie

i need help transfering all of my music and subscription from my premium spotify facebook account to my new spotify acount

OptimuzKrice

Roadie

176 Views

1 replies

0 likes

  • 176 Views
  • 1 replies
  • 0 likes

"You do not have a Spotify account connected to your Facebook account."

Web player just shakes it's log in screen... But, So it should be all good, Thank for the help.

Regular

  Web player just shakes it's log in screen...     But,     So it should be all good,   Thank for the help.    

wesleycaribe

Newbie

2511 Views

6 replies

0 likes

  • 2511 Views
  • 6 replies
  • 0 likes

Over charged.

I was charged normal pricing instead of student..also i'd like to cancel my subscription. So if you can refund me the full $10.69, itd be appreciated.

Casual Listener

I was charged normal pricing instead of student..also i'd like to cancel my subscription. So if you can refund me the full $10.69, itd be appreciated.

Smo0ve2o1

Casual Listener

175 Views

2 replies

0 likes

  • 175 Views
  • 2 replies
  • 0 likes

hello

sdfsdf

Casual Listener

sdfsdf

kassieavison

Newbie

148 Views

1 replies

0 likes

Account
  • 148 Views
  • 1 replies
  • 0 likes

Remove Upgrade button

Hi there, I've been on Spotify Unlimited for quite a while now. The children are getting older and wanting to select the music they want to hear. I don't want them to click on "Update to Premium" though. Can I disable that annoying button? regards

Newbie

Hi there,   I've been on Spotify Unlimited for quite a while now. The children are getting older and wanting to select the music they want to hear. I don't want them to click on "Update to Pre...

LordRollin

Community Legend

1722 Views

1 replies

0 likes

  • 1722 Views
  • 1 replies
  • 0 likes

Student account

I had to cancel my account as spotify would not let me add a new payment through pay pal. Now i am trying to set a new card payment up and it wont allow me. I then tried to pay through pay pal and i could only pay full price

Casual Listener

I had to cancel my account as spotify would not let me add a new payment through pay pal. Now i am trying to set a new card payment up and it wont allow me. I then tried to pay through pay pal and i ...

LordRollin

Community Legend

432 Views

6 replies

0 likes

  • 432 Views
  • 6 replies
  • 0 likes