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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76240 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94074 Views
9 replies
2 likes
I was trying to convince a friend to join Spotify vs iTunes ...but they said if they joined and then later unsubscribed, they would lose their music whereas with i-Tunes they will never lose their selections/music - is that true? They advised me to g...
I was trying to convince a friend to join Spotify vs iTunes ...but they said if they joined and then later unsubscribed, they would lose their music whereas with i-Tunes they will never lose th...
Community Legend
1290 Views
4 replies
0 likes
Hello Since a while, my spotify account is hacked. Some german sometimes just takes my account and switch his music to his I9300 phone. The problem: He changed my password and changed the email adress to one that does not exist. I have tried to creat...
Hello Since a while, my spotify account is hacked. Some german sometimes just takes my account and switch his music to his I9300 phone. The problem: He changed my password and chang...
Roadie
317 Views
1 replies
0 likes
Hi, even if i paid for a family account I don't manage to get the account premium on the application. I am the only one who has this kind of problem in my family.
Hi, even if i paid for a family account I don't manage to get the account premium on the application. I am the only one who has this kind of problem in my family.
Casual Listener
318 Views
2 replies
0 likes
My boyfriend has a free Spotify account. I have a premium account and I want to change to a family account and add him to it. Will he be able to keep all of his current playlists and songs when I add him to my family account?
My boyfriend has a free Spotify account. I have a premium account and I want to change to a family account and add him to it. Will he be able to keep all of his current playlists and song...
Spotify Star
285 Views
1 replies
0 likes
Hi,Any way to use Spotify in India?Thanks
Hi, Any way to use Spotify in India? Thanks
Spotify Star
1016 Views
3 replies
0 likes
HiI have been charged once through apple and once with pay pal. Please can you help?
Hi I have been charged once through apple and once with pay pal. Please can you help?
Casual Listener
310 Views
2 replies
0 likes
My payment on my new (Irish) card is continually being rejected. When I try to amend my details "Ireland" appears but is greyed out and Spotify insists I am still in the UK. I do not want my account cancelled. Help?
My payment on my new (Irish) card is continually being rejected. When I try to amend my details "Ireland" appears but is greyed out and Spotify insists I am still in the UK. I do not want my account ...
Casual Listener
455 Views
2 replies
0 likes
I have a Spotify account but when I upgraded to premium it started a whole new account rather than linking to mine. How do I solve this???
I have a Spotify account but when I upgraded to premium it started a whole new account rather than linking to mine. How do I solve this???
Spotify Star
238 Views
1 replies
0 likes
I've Spotify premium family, but i cannot share it with anyone, as my account seeing us DE. The moment I try to edit it it is correctly set to Brazil, but when getting the overview, it is set to de again. My payment settings, my location, everything ...
I've Spotify premium family, but i cannot share it with anyone, as my account seeing us DE. The moment I try to edit it it is correctly set to Brazil, but when getting the overview, it is set to de a...
Spotify Star
249 Views
1 replies
0 likes
I did a premium subscription , i was charged in my credit card but i wasnt upgrade, someone in the support team can help me?
I did a premium subscription , i was charged in my credit card but i wasnt upgrade, someone in the support team can help me?
Spotify Star
326 Views
1 replies
0 likes
I signed up for family premium Spotify and when he tries to log in it asks him if he wants to the 7 day free trial of premium. He should have that under my plan. Please help
I signed up for family premium Spotify and when he tries to log in it asks him if he wants to the 7 day free trial of premium. He should have that under my plan. Please help
Spotify Star
246 Views
1 replies
0 likes
i there, I can't login to the Spotify app. I have the family premium plan. If I try to login with facebook I get a 404 error and when I try to Login with email and password it says my email/password is incorrect. I can login via Safari no problem but...
i there, I can't login to the Spotify app. I have the family premium plan. If I try to login with facebook I get a 404 error and when I try to Login with email and password it says my email/password ...
Spotify Star
300 Views
1 replies
0 likes
Afgelopen donderdag werd het maandelijkse bedrag van €10,- van mijn rekening geschreven voor mijn premium account maar dat had ik tijdelijk teruggeboekt en nu kan ik mijn account niet meer in!!!!!
Afgelopen donderdag werd het maandelijkse bedrag van €10,- van mijn rekening geschreven voor mijn premium account maar dat had ik tijdelijk teruggeboekt en nu kan ik mijn account niet meer in!!!!!
Community Legend
238 Views
1 replies
0 likes
I only have one subsciption but every month I am being charged twice. I want to contact someone at spotify, but there are no emails or numbers to call in order to correct this. I enjoy using spotify everyday. If I can't get this resolved I will be fo...
I only have one subsciption but every month I am being charged twice. I want to contact someone at spotify, but there are no emails or numbers to call in order to correct this. I enjoy using spotify ...
Newbie
231 Views
1 replies
0 likes
Hi, I have been paying my subscription at a higher rate, the correct rate should be 9.99. can this be changed ?
Hi, I have been paying my subscription at a higher rate, the correct rate should be 9.99. can this be changed ?
Spotify Star
348 Views
1 replies
0 likes
Hello,In my settings the country is Switzerland. I moved to India two weeks ago. Now I can not open Spotify anymore because I am more then 14 days out. Under help I found that I should change the country in settings. BUT THERE IS NO OPTION. Only Swit...
Hello, In my settings the country is Switzerland. I moved to India two weeks ago. Now I can not open Spotify anymore because I am more then 14 days out. Under help I found that I should change ...
Spotify Star
510 Views
3 replies
0 likes
Hi,I moved to Spain from Ireland and I can't log into my Spotify account. I had the limited subscription and now I want to get premium but when when I try to log in it says I can only get Spotify for 14 days in a new country. This time I want to chan...
Hi, I moved to Spain from Ireland and I can't log into my Spotify account. I had the limited subscription and now I want to get premium but when when I try to log in it says I can only get Spotify...
Community Legend
1856 Views
6 replies
0 likes
I have just tried to redeem my premium gift card, but rather than it linking to my account, it linked to my sisters, even though she was logged out. Emailed Spotify, they sent me here. Does anyone know if there is a way to transfer it to the correct ...
I have just tried to redeem my premium gift card, but rather than it linking to my account, it linked to my sisters, even though she was logged out. Emailed Spotify, they sent me here. Do...
Spotify Star
204 Views
1 replies
0 likes
Hello Spotify community, I want to know if it's possible for me to pay ahead of time for my subscription I'm currently up to date but will like to make my next month's payment right now. Is there any way I can do that or will I have to wait till next...
Hello Spotify community, I want to know if it's possible for me to pay ahead of time for my subscription I'm currently up to date but will like to make my next month's payment right now. Is there any...
Spotify Star
249 Views
1 replies
0 likes
