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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 383481 Views
  • 918 replies
  • 107 likes
  • Account
  • 383481 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166567 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166567 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97162 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97162 Views
  • 68 replies
  • 10 likes

Cant download. Keeps asking for premium. even though I have it

Cant download anything on my new phone. keeps asking for me to sign up for premium. But I already have premium. every now and then it will ask me to get it in a new language. totally lost here.

  • Newbie
  • Cant download anything on my new phone. keeps asking for me to sign up for premium. But I already have premium.  every now and then it will ask me to get it in a new language. totally lost here.
  • ClaraFarias
  • Newbie
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

i cant get premium

i dont have any problem with my credit card and i cant have premium, can you please help me

  • Casual Listener
  • i dont have any problem with my credit card and i cant have premium, can you please help me
  • diazread
  • Casual Listener
  • 1107 Views
  • 4 replies
  • 0 likes
  • 1107 Views
  • 4 replies
  • 0 likes

Solved!! My Song

Hi guys,I've got a problem with a song on spotify. this song is mine, it's a coldplay's cover (Fix You).the song was published on "Resurgence's" account, yeah this is the name of my band too.the problem is that the song was published on the wrong cha...

  • Casual Listener
  • Hi guys,I've got a problem with a song on spotify. this song is mine, it's a coldplay's cover (Fix You).the song was published on "Resurgence's" account, yeah this is the name of my band too. the pr...
  • Resurgencersg
  • Casual Listener
  • 286 Views
  • 2 replies
  • 0 likes
  • Account
  • 286 Views
  • 2 replies
  • 0 likes

I can login on web but not on app

Please help me, its the first time am login in, i suscribed for premium, if i login on the web it goes fine, when i try to login on app it says error or foroten password which i reset already 3 times...

  • Newbie
  • Please help me, its the first time am login in, i suscribed for premium, if i login on the web it goes fine, when i try to login on app it says error or foroten password which i reset already 3 times...
  • example
  • Casual Listener
  • 500 Views
  • 2 replies
  • 1 likes
  • Login
  • 500 Views
  • 2 replies
  • 1 likes

Solved!! Changing Subscription

Hi i paid the $120 for a year of spotify but i just recently saw the Family subscription. how do i switch my subscription without losing the money i already paid?

  • Casual Listener
  • Hi i paid the $120 for a year of spotify but i just recently saw the Family subscription. how do i switch my subscription without losing the money i already paid?
  • Maxim
  • Spotify Star
  • 442 Views
  • 3 replies
  • 0 likes
  • 442 Views
  • 3 replies
  • 0 likes

Trouble adding family members

Everytime I send a link to two of my family members it says "Sorry! You're already a member of this (or another) Family plan. Please click below to switch to the account that you want to join to the Family plan." They are not already members of this ...

  • Newbie
  • Everytime I send a link to two of my family members it says "Sorry! You're already a member of this (or another) Family plan. Please click below to switch to the account that you want to join to the ...
  • Maxim
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Payment and playlists lost

Got a notification saying payment had failed and Spotify will close the account in 5 days (on the iOS app). Updates payment details to keep premium, now all my playlists are lost and not on the option to restore and my account in iOS app is showing a...

  • Newbie
  • Got a notification saying payment had failed and Spotify will close the account in 5 days (on the iOS app). Updates payment details to keep premium, now all my playlists are lost and not on the optio...
  • thejasonman
  • Roadie
  • 1053 Views
  • 2 replies
  • 0 likes
  • 1053 Views
  • 2 replies
  • 0 likes

Can't change the region

Hello! I moved to another country and I would like to change the region on Spotify and I can't do it because the field from the account settings can't be changed. I have Spotify premium* and I've tried the solutions posted on the community page and i...

  • Casual Listener
  • Hello! I moved to another country and I would like to change the region on Spotify and I can't do it because the field from the account settings can't be changed. I have Spotify premium* and I've tri...
  • Bearfootrecords
  • Community Legend
  • 594 Views
  • 5 replies
  • 0 likes
  • Account
  • 594 Views
  • 5 replies
  • 0 likes

Solved!! Free subscription

If my free subscription is over, does it turns in a normal subscription and if yes how I cancel it ?Thanks for your help !

  • Newbie
  • If my free subscription is over, does it turns in a normal subscription and if yes how I cancel it ? Thanks for your help !
  • Maxim
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Family Subscription Inquiry

Hi, I saw the family premium plan for 194/month and I'm interested to sign-up. However, I would like to ask if my family in the U.S. can still use the service if they're not in the Philippines? Or this offer is only exclusive in the Philippines? Than...

  • Casual Listener
  • Hi,   I saw the family premium plan for 194/month and I'm interested to sign-up.  However, I would like to ask if my family in the U.S. can still use the service if they're not in the Phi...
  • ImGene
  • Casual Listener
  • 332 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 332 Views
  • 4 replies
  • 0 likes

Spotify premium for family

Hey,I'd like to know why you have to live at the same address. Does that mean that if you don't live with your family (for example because you're a student) that you can't choose for a family package?thanks

  • Newbie
  • Hey, I'd like to know why you have to live at the same address. Does that mean that if you don't live with your family (for example because you're a student) that you can't choose for a family packa...
  • Bearfootrecords
  • Community Legend
  • 752 Views
  • 1 replies
  • 0 likes
  • 752 Views
  • 1 replies
  • 0 likes

Two email addresses, only one username, and not allowing changes

My I-Mac doesn't support the old version of Spotify, so I had to download the new version. In doing so, the account asked me to login. I attempted to use my email address, and it said that my email was invalid. I attempted to reset my password, and i...

  • Newbie
  • My I-Mac doesn't support the old version of Spotify, so I had to download the new version. In doing so, the account asked me to login. I attempted to use my email address, and it said that my email w...
  • Bearfootrecords
  • Community Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • Account
  • 320 Views
  • 1 replies
  • 0 likes

Solved!! Spotify subscription

Can I subscribe back to spotify premium if i cancel my subscription?

  • Casual Listener
  • Can I subscribe back to spotify premium if i cancel my subscription?
  • Maxim
  • Spotify Star
  • 672 Views
  • 6 replies
  • 0 likes
  • Premium
    Subscription
  • 672 Views
  • 6 replies
  • 0 likes

I can't log in after signing out of all devices

I forgot to sign out of Spotify on my old work laptop, so I used the Spotify website to 'sign out of all devices'. I have since been trying to sign in to Spotify on my iPhone device, but it is not recognising my log in details. I am 100% entering the...

  • Newbie
  • I forgot to sign out of Spotify on my old work laptop, so I used the Spotify website to 'sign out of all devices'. I have since been trying to sign in to Spotify on my iPhone device, but it is not re...
  • Maxim
  • Spotify Star
  • 551 Views
  • 1 replies
  • 0 likes
  • 551 Views
  • 1 replies
  • 0 likes

Did I pay?

Hey,I forgot if I paid my spotify bill or not..So, do you know where I can see if I had paid?Because I don't want to pay the reminder fee.Thanks in advance!

  • Newbie
  • Hey, I forgot if I paid my spotify bill or not.. So, do you know where I can see if I had paid? Because I don't want to pay the reminder fee. Thanks in advance!
  • Maxim
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Paid for Passive Account, How To Cancel?

I used my credit card for my old friend Spotify account. I learned last week, she left my credit card informations a long ago and used her own credit card to bill account. Now I want to unlink my credit card from her Spotify account, but I cannot and...

  • Casual Listener
  • I used my credit card for my old friend Spotify account. I learned last week, she left my credit card informations a long ago and used her own credit card to bill account. Now I want to unl...
  • Maxim
  • Spotify Star
  • 1142 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 1142 Views
  • 3 replies
  • 1 likes

Report hacking to spotify

Hi, I would like to report a hacking/security issue to spotify directly, Kindly advice an email address I can send the issue to. Or what is the process to report to them directly. Thank you.

  • Casual Listener
  • Hi, I would like to report a hacking/security issue to spotify directly, Kindly advice an email address I can send the issue to. Or what is the process to report to them directly. Thank you.
  • Ayielle
  • Casual Listener
  • 12156 Views
  • 4 replies
  • 10 likes
  • Security
    Subscription
  • 12156 Views
  • 4 replies
  • 10 likes

Solved!! Announcements in Premium accounts

Why am I seing ads disguised as "announcements" almost every time I start Spotify? I'm paying for premium, just so I don't see these ads.

  • Newbie
  • Why am I seing ads disguised as "announcements" almost every time I start Spotify? I'm paying for premium, just so I don't see these ads.
  • sekwaf
  • Newbie
  • 6064 Views
  • 15 replies
  • 7 likes
  • 6064 Views
  • 15 replies
  • 7 likes

Keep getting error when trying to get free 30 day trial

I was thinking of getting Spotify premium then my friend told me I could get this 30 day trial then I can start paying so I tried to sign up with my paypal since I can't access my visa (visa not linked to paypal) but I keep getting this error saying ...

  • Newbie
  • I was thinking of getting Spotify premium then my friend told me I could get this 30 day trial then I can start paying so I tried to sign up with my paypal since I can't access my visa (visa not link...
  • user-removed
  • Not applicable
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes