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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

285881 Views

529 replies

34 likes

Account
Free
  • 285881 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13596 Views

6 replies

11 likes

Security
  • 13596 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539672 Views

990 replies

114 likes

Account
  • 539672 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129550 Views

74 replies

12 likes

Account
Login
Premium
  • 129550 Views
  • 74 replies
  • 12 likes

I NEED HELP LOGGING IN

okay so I've tried logging in so many times in my account on my iphone (spotify app) and when i click "log in" something pops up saying "You've already created an account with this email address" and I don't understand what do cause I'm not trying to...

Newbie

okay so I've tried logging in so many times in my account on my iphone (spotify app) and when i click "log in" something pops up saying "You've already created an account with this email address" and...

Micmuffin27

Newbie

160 Views

1 replies

0 likes

  • 160 Views
  • 1 replies
  • 0 likes

Trouble with subscription with fido plan

Hey my username is satbircheema I have fido network, I had premium subscription working earlier but is automatically stoped working, I have check with fido as pet them I am eligible till Jan 2018.

Newbie

Hey my username is satbircheema I have fido network, I had premium subscription working earlier but is automatically stoped working, I have check with fido as pet them I am eligible till Jan 2018.

Maxim

Spotify Star

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Payment update not accepted

Hey, I'm trying to update my payment details since one week as my old credit card expired. However, everytime I enter the data it says that there is a problem and Spotify cannot process the data. The card works perfectly though. Does somebody know wh...

Newbie

Hey,   I'm trying to update my payment details since one week as my old credit card expired. However, everytime I enter the data it says that there is a problem and Spotify cannot process the ...

Maxim

Spotify Star

159 Views

1 replies

0 likes

  • 159 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution premium family--- playing two simultaneous play lists

I just paid for premium for family. my daughter and I both want to listen to different playlists-but somehow I connected to hers, and now I can't figure out how to play my own playlist, while she plays hers. Any help??

Casual Listener

I just paid for premium for family. my daughter and I both want to listen to different playlists-but somehow I connected to hers, and now I can't figure out how to play my own playlist, while she pla...

jrm828

Casual Listener

422 Views

2 replies

0 likes

  • 422 Views
  • 2 replies
  • 0 likes

Superuser Contribution My 30 days free trial isnt working

I started my 30 days free trial 3 days ago, i already filled in my credit card details and it was running on premium for 2 days only. When i check today it suddenly reverted back to Free Spotify. It says im on Free spotify on my account subscription....

Casual Listener

I started my 30 days free trial 3 days ago, i already filled in my credit card details and it was running on premium for 2 days only. When i check today it suddenly reverted back to Free Spotify. &nb...

KatesHere

Community Legend

356 Views

3 replies

0 likes

Premium
  • 356 Views
  • 3 replies
  • 0 likes

problem with my name

dear spotify,i have a problem with my name.i linked spotify with my old facebook account once, but disconnected it soon after.after i disconnected it, my old facebook name was still showing on my mac and iphone. a few days ago i connected it to my ne...

Newbie

dear spotify, i have a problem with my name. i linked spotify with my old facebook account once, but disconnected it soon after. after i disconnected it, my old facebook name was st...

KatesHere

Community Legend

156 Views

1 replies

0 likes

Account
Premium
  • 156 Views
  • 1 replies
  • 0 likes

Charged for the 30 day free trial

Hi, I just signed up for the 30 day free trial with my paypal account and youve already charged me for the privilage. please refund my account Simon

Casual Listener

Hi,   I just signed up for the 30 day free trial with my paypal account and youve already charged me for the privilage. please refund my account   Simon

KatesHere

Community Legend

319 Views

4 replies

0 likes

  • 319 Views
  • 4 replies
  • 0 likes

Solved!! Ability to Delete Radio Stations

Ive got one account from many years ago and IT is attached to my Facebook... my problem is That i dont use this account, and havent for years... i have a New one with all of my playlists and premium... how Can i delete The old so i can use the New ac...

Visitor

Ive got one account from many years ago and IT is attached to my Facebook... my problem is That i dont use this account, and havent for years... i have a New one with all of my playlists and premium....

user-removed

Not applicable

427 Views

3 replies

1 likes

  • 427 Views
  • 3 replies
  • 1 likes

Account email addresses can be duplicated

Two different people can register for a Spotify account with the same email address. This is because GMail ignores the '.' character in an email address. For example, the addresses "johndoe@gmail.com" and "john.doe@gmail.com" are equivalent to Gmail,...

Newbie

Two different people can register for a Spotify account with the same email address. This is because GMail ignores the '.' character in an email address. For example, the addresses "johndoe@gmail.com...

ag2526

Roadie

1865 Views

1 replies

0 likes

Account
  • 1865 Views
  • 1 replies
  • 0 likes

Link Facebook account from old spotify account to new spotify premium account! help please

Hi guys!So I had an old spotify account and I connected it with Facebook. So now I made a new spotify account and added the family premium subscription and want to connect my Facebook account with this spotify account not my old one.Can anyone help m...

Casual Listener

Hi guys! So I had an old spotify account and I connected it with Facebook. So now I made a new spotify account and added the family premium subscription and want to connect my Facebook account wit...

Ronron123

Casual Listener

327 Views

4 replies

0 likes

  • 327 Views
  • 4 replies
  • 0 likes

Facebook disable

Hello, my facebook account was disabled due to a complaint that is not true and already got in touch with Facebook to resolve that, but where it was used for premium spotfy, I can not log into my account premium spotfy and created another to get in t...

Casual Listener

Hello, my facebook account was disabled due to a complaint that is not true and already got in touch with Facebook to resolve that, but where it was used for premium spotfy, I can not log into my acc...

Maxim

Spotify Star

302 Views

3 replies

0 likes

  • 302 Views
  • 3 replies
  • 0 likes

merge two separate Premium accounts

My fiance and I are getting married. We want to keep our music but get rid of one of our premium payments to save money. How can we merge them into a family account(?) without losing all of ours songs?

Casual Listener

My fiance and I are getting married. We want to keep our music but get rid of one of our premium payments to save money. How can we merge them into a family account(?) without losing all of ours song...

KatesHere

Community Legend

168 Views

1 replies

0 likes

  • 168 Views
  • 1 replies
  • 0 likes

How to listen to music on more than one device

how do I link my spotify accounts so that I can listen to musoc on both my laptop and iphone, it is not working when I log into one account when the other is logged in

Newbie

how do I link my spotify accounts so that I can listen to musoc on both my laptop and iphone, it is not working when I log into one account when the other is logged in  

Maxim

Spotify Star

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Cancel subscription

How can I cancel a subscription that isn't mine thats linked to my debit card? My 13 year old stole my card and I have been charged 3 times now without my authorization. Please help!

Newbie

How can I cancel a subscription that isn't mine thats linked to my debit card? My 13 year old stole my card and I have been charged 3 times now without my authorization. Please help!

KatesHere

Community Legend

178 Views

1 replies

0 likes

  • 178 Views
  • 1 replies
  • 0 likes

Keeping playlists private, premium family

Hey folks,I opened a premium family account today.Thought everybody got a seperate account but it turned out my brother can see all my playlists on his phone even though they're private.Can I fix this somehow? really don't need that!Thanks a lot!!

Casual Listener

Hey folks, I opened a premium family account today. Thought everybody got a seperate account but it turned out my brother can see all my playlists on his phone even though they're private. Can I f...

crematedman

Community Legend

6669 Views

3 replies

1 likes

Account
Other
Premium
  • 6669 Views
  • 3 replies
  • 1 likes

Solved!! Tried everything but still can't Login.

I try to sign in with my email using all possible passwords that I could have made but a message keeps popping up saying "login fail". So I try to reset my password but when I provide my email and press "reset" a message pops up saying that the email...

Casual Listener

I try to sign in with my email using all possible passwords that I could have made but a message keeps popping up saying "login fail". So I try to reset my password but when I provide my email and pr...

crematedman

Community Legend

483 Views

3 replies

1 likes

Login
  • 483 Views
  • 3 replies
  • 1 likes

Solved!! Checking out student discount thing and taking my money twice

I was only checking out the discount thing but I never went through with it and they still took my money but I don't have it. What do I do? I did it twice.. so they took about $10 from me... It's been over 3 days since I did that and still haven't go...

Casual Listener

I was only checking out the discount thing but I never went through with it and they still took my money but I don't have it. What do I do? I did it twice.. so they took about $10 from me... It's bee...

crematedman

Community Legend

339 Views

3 replies

1 likes

  • 339 Views
  • 3 replies
  • 1 likes

Does premium family work outside my home country?

Dear community,I want to get Premium family. We all live at the same physical address, but I was wondering, if I can use the service also when I'm on vacation or if I'm then restricted to listening to the offline songs? So, in order to use Premium Fa...

Casual Listener

Dear community, I want to get Premium family. We all live at the same physical address, but I was wondering, if I can use the service also when I'm on vacation or if I'm then restricted to listeni...

KatesHere

Community Legend

1407 Views

3 replies

0 likes

Premium
  • 1407 Views
  • 3 replies
  • 0 likes