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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8913 Views
  • 1 replies
  • 9 likes
  • Security
  • 8913 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 479973 Views
  • 979 replies
  • 111 likes
  • Account
  • 479973 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210406 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210406 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120562 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120562 Views
  • 72 replies
  • 12 likes

Solved!! Unable to Log in

Im from the Philippines and on my profile it says that the country is PH which means Philippines but when I log in im getting an error saying "You can only use Spotify abroad for 14 days" even if when im not abroad. Any idea guys?

  • Visitor
  • Im from the Philippines and on my profile it says that the country is PH which means Philippines but when I log in im getting an error saying "You can only use Spotify abroad for 14 days" even if whe...
  • user-removed
  • Not applicable
  • 326 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Security
    Subscription
    Unlimited
  • 326 Views
  • 2 replies
  • 0 likes

Conutry location problems

Good afternoon. My family, who currently lives in Colombia got a premium family subscription plan and invited me to it. I just created my account to be able to be added to the plan, but the problem is I am currently in the US per an exchange program ...

  • Newbie
  • Good afternoon.   My family, who currently lives in Colombia got a premium family subscription plan and invited me to it.   I just created my account to be able to be added to the plan,...
  • Maxim
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Renewing Student discount

Received an email to extend discount for being a student, when I click it takes me to the spotify main page. Where can I go to extend my premium student account?

  • Casual Listener
  • Received an email to extend discount for being a student, when I click it takes me to the spotify main page. Where can I go to extend my premium student account?
  • dzerga
  • Casual Listener
  • 210 Views
  • 2 replies
  • 0 likes
  • 210 Views
  • 2 replies
  • 0 likes

Superuser Contribution No obtube mi mes gratis, y me cobraron.

Realicé un pago, para obtener 30 días gratis, después de estos empezaba a cobrar mi suscripción, y no fue así sólo tuve un mes y ya, así que exijo que por favor señores de Spotify me solucionen esto

  • Newbie
  • Realicé un pago, para obtener 30 días gratis, después de estos empezaba a cobrar mi suscripción, y no fue así sólo tuve un mes y ya, así que exijo que por favor señores de Spotify me solucionen esto
  • RodrigoPalma
  • Roadie
  • 2219 Views
  • 1 replies
  • 1 likes
  • 2219 Views
  • 1 replies
  • 1 likes

Superuser Contribution Débito no cartão de crédito

Eu acabei de assinar o spotify premium para ter os 30 dias gratuitos, e foi cobrado do meu cartão 10 reais e não tenho ainda o premium, gostaria bastante de saber o que está aconteendo.

  • Newbie
  • Eu acabei de assinar o spotify premium para ter os 30 dias gratuitos, e foi cobrado do meu cartão 10 reais e não tenho ainda o premium, gostaria bastante de saber o que está aconteendo.
  • RodrigoPalma
  • Roadie
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

I forgot my Username and email linked to my premium account

Hello all,My name is Jonathan Rodriguez Pineda, and I was born 29/11/1978.I have more than one Spotify accounts, and I have upgraded to premium one of them this morning.The problem is that I can't remember the email linked to this account, and at thi...

  • Casual Listener
  • Hello all, My name is Jonathan Rodriguez Pineda, and I was born 29/11/1978. I have more than one Spotify accounts, and I have upgraded to premium one of them this morning. The problem is that I ca...
  • Emmaj1644
  • Newbie
  • 715 Views
  • 4 replies
  • 0 likes
  • Account
  • 715 Views
  • 4 replies
  • 0 likes

Superuser Contribution Creating a new student premium account

Hello, Long time spotify user. I recently deleted my facebook, so i had to create a new spotify account (this one) as my old one was linked to it. The problem is that I cant get the student discount becuase my school credentials at SUNY Brockport are...

  • Newbie
  • Hello, Long time spotify user. I recently deleted my facebook, so i had to create a new spotify account (this one) as my old one was linked to it. The problem is that I cant get the student discount ...
  • RodrigoPalma
  • Roadie
  • 349 Views
  • 2 replies
  • 0 likes
  • 349 Views
  • 2 replies
  • 0 likes

Superuser Contribution Trying to cancel premium on an account i cant log into

I have been trying to cancell my premium membership on an account that i completely forgot how to log into. Not only do i not remember the password but i cant remember which email i have associated with the account. Is there some way to contact spoti...

  • Newbie
  • I have been trying to cancell my premium membership on an account that i completely forgot how to log into. Not only do i not remember the password but i cant remember which email i have associated w...
  • RodrigoPalma
  • Roadie
  • 335 Views
  • 2 replies
  • 0 likes
  • 335 Views
  • 2 replies
  • 0 likes

Superuser Contribution Two accounts, payed premium on wrong

Payed for a year on the wrong account (didn't know I had two).How do I get my money back?

  • Newbie
  • Payed for a year on the wrong account (didn't know I had two). How do I get my money back?
  • RodrigoPalma
  • Roadie
  • 259 Views
  • 2 replies
  • 0 likes
  • Premium
  • 259 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't log in

I made a Spotify account with an old facebook I have recently deleted the facebook so I don't know my log in credentials and I'm still getting billed for it, how can I find out my credentials without email? Because it is getting sent to and old email...

  • Newbie
  • I made a Spotify account with an old facebook I have recently deleted the facebook so I don't know my log in credentials and I'm still getting billed for it, how can I find out my credentials without...
  • RodrigoPalma
  • Roadie
  • 211 Views
  • 2 replies
  • 0 likes
  • 211 Views
  • 2 replies
  • 0 likes

Superuser Contribution Renews Date

Hello guys. I have a problem right now with the renewal date. It says "Your subscription renews automatically on 11/17/16." But I subscribed on 10/29/16. Will my premium stop on 17th November if I don't want to continue? Or It will stop on 29th Novem...

  • Casual Listener
  • Hello guys. I have a problem right now with the renewal date. It says "Your subscription renews automatically on 11/17/16." But I subscribed on 10/29/16. Will my premium stop on 17th November if I do...
  • RodrigoPalma
  • Roadie
  • 221 Views
  • 2 replies
  • 0 likes
  • 221 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't download all songs on mycomputer

Whenever I hit the download button it starts to download but always stops close to the end. This has only happened on my playlist of ~700 songs but I'm nowhere near the 3,333 song limit and I only use two devices. There may be a problem with songs th...

  • Casual Listener
  • Whenever I hit the download button it starts to download but always stops close to the end. This has only happened on my playlist of ~700 songs but I'm nowhere near the 3,333 song limit and I only us...
  • technoshadow
  • Casual Listener
  • 361 Views
  • 2 replies
  • 0 likes
  • Premium
  • 361 Views
  • 2 replies
  • 0 likes

Log in failed

Have changed password but when try to log in says "either user name or password is incorrect. Have you signed up for a Spotify account? ". Yes ...... i I have a free Spotify account which used to work very well until I tried to upgrade to premium fam...

  • Newbie
  • Have changed password but when try to log in says "either user name or password is incorrect.  Have you signed up for a Spotify account? ".     Yes ...... i I have a free Spotify acc...
  • musiccornercv
  • Roadie
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Spotify Abroad Login Fail

I changed my account country to Australia as I was living there this past year, however I have since changed it back to Canada now that I am home. My account does not seem to be registering that I have changed my location back to my country of reside...

  • Newbie
  • I changed  my account country to Australia as I was living there this past year, however I have since changed it back to Canada now that I am home. My account does not seem to be registering tha...
  • mewsick4lyf
  • Regular
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

login confusion

Hi!I'm having trouble logging in to my apps! I recently downloaded spotify for my laptop - I've had it on my phone for ages - and it wouldn't let me log in, so I changed my password. I changed my password (now, several times) and it still wouldn't le...

  • Regular
  • Hi! I'm having trouble logging in to my apps! I recently downloaded spotify for my laptop - I've had it on my phone for ages - and it wouldn't let me log in, so I changed my password. I changed my p...
  • mewsick4lyf
  • Regular
  • 457 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 457 Views
  • 6 replies
  • 0 likes

Charged international transaction fee

Anyone else recently been charged the international transaction fee?It's not much in the grand scheme of things (AUD $0.36) but I don't want to pay it if I don't have to.ThanksAmber

  • Newbie
  • Anyone else recently been charged the international transaction fee? It's not much in the grand scheme of things (AUD $0.36) but I don't want to pay it if I don't have to. Thanks Amber
  • Chipotle1
  • Newbie
  • 2008 Views
  • 6 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 2008 Views
  • 6 replies
  • 1 likes

Charged twice

Today I set up Spotify premium with the 50% off student discount. The first time I went to do it, I entered in my card details and then it asked for my NUS card number and D.O.B. At this point I needed to go and find my card to get the number. By the...

  • Newbie
  • Today I set up Spotify premium with the 50% off student discount. The first time I went to do it, I entered in my card details and then it asked for my NUS card number and D.O.B. At this point I need...
  • Maxim
  • Spotify Star
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes