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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9268 Views
  • 3 replies
  • 9 likes
  • Security
  • 9268 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483985 Views
  • 979 replies
  • 111 likes
  • Account
  • 483985 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211443 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211443 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121159 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121159 Views
  • 72 replies
  • 12 likes

Redeem code

Can't redeem my premium code? Sure I've written the right pin and have done it like ten times?? Anyone that may know what the problem may be?? Help!

  • Newbie
  • Can't redeem my premium code? Sure I've written the right pin and have done it like ten times?? Anyone that may know what the problem may be?? Help!
  • Kimbe00
  • Newbie
  • 4509 Views
  • 2 replies
  • 5 likes
  • 4509 Views
  • 2 replies
  • 5 likes

Abroad

I can't log in because I've be abroad for 14 days. And Not able to change my location in settings. It's only giving me options for USA.

  • Casual Listener
  • I can't log in because I've be abroad for 14 days. And Not able to change my location in settings. It's only giving me options for USA.
  • rockytohaimer93
  • Casual Listener
  • 347 Views
  • 4 replies
  • 0 likes
  • 347 Views
  • 4 replies
  • 0 likes

Solved!! Spotify Connect - Multiple Speakers/Devices

Thinking about upgrading to the Family plan now that my kids are getting their own musical tastes. Couple of questions. I see that I can have 3 offline devices. Is that total or 3 devices per member? With each member, can each person stream their own...

  • Newbie
  • Thinking about upgrading to the Family plan now that my kids are getting their own musical tastes. Couple of questions.   I see that I can have 3 offline devices. Is that total or 3 devices pe...
  • Hubo
  • Community Legend
  • 374 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 374 Views
  • 1 replies
  • 0 likes

Account

I had an account linked thru Facebook . I currently upgraded to the student account but could not change my account thru Facebook. Is there a way to fix this?

  • Casual Listener
  • I had an account linked thru Facebook . I currently upgraded to the student account but could not change my account thru Facebook. Is there a way to fix this?
  • spotify4dummie
  • Casual Listener
  • 202 Views
  • 2 replies
  • 0 likes
  • 202 Views
  • 2 replies
  • 0 likes

Auto renewal

Unable to cancel my subscription before it auto renews on my iPhone

  • Newbie
  • Unable to cancel my subscription before it auto renews on my iPhone
  • qw3rt33
  • Gig Goer
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Solved!! Problems with my Student Account

Hello,I'm a french student, I've made the request for "Spotify Student" and I get the mail which says "Congratulations! We have successfully confirmed your status. You may now access the exclusive student pricing at Spotify." But when I click on the ...

  • Casual Listener
  • Hello, I'm a french student, I've made the request for "Spotify Student" and I get the mail which says "Congratulations! We have successfully confirmed your status. You may now access the exclusive ...
  • Julie_Chincilla
  • Casual Listener
  • 345 Views
  • 4 replies
  • 0 likes
  • 345 Views
  • 4 replies
  • 0 likes

Solved!! Klarna payment trouble

Hey Spotify, I use your premium accounts and they are really good. Love hearing music via mobile. But how to get this account is not okay: Klarna. I payed this bill for december and booked the premium for january. And now there is the bill for januar...

  • Regular
  • Hey Spotify, I use your premium accounts and they are really good. Love hearing music via mobile.   But how to get this account is not okay: Klarna. I payed this bill for december and book...
  • Tino5
  • Newbie
  • 4119 Views
  • 11 replies
  • 1 likes
  • 4119 Views
  • 11 replies
  • 1 likes

My Dad forgot pasword

My dad forgot his pasword and the email he suscibed his account to. What can I do to help him get back his account?

  • Newbie
  • My dad forgot his pasword and the email he suscibed his account to. What can I do to help him get back his account?
  • Bearfootrecords
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

My account has been hacked!

Hello, my account has been hacked. I've changed facebook and device password 3-4 times. But stil they can reach. I didint understand. How they can do that?! I need a help but I've not find contact form or support mail!

  • Visitor
  • Hello, my account has been hacked. I've changed facebook and device password 3-4 times. But stil they can reach. I didint understand. How they can do that?! I need a help but I've not find conta...
  • qw3rt33
  • Gig Goer
  • 262 Views
  • 5 replies
  • 0 likes
  • 262 Views
  • 5 replies
  • 0 likes

3D secure card

i have a 3D secure card is there anyway to pay for premum 

  • Casual Listener
  • i have a 3D secure card is there anyway to pay for premum 
  • smsm0the0king
  • Casual Listener
  • 2038 Views
  • 2 replies
  • 0 likes
  • 2038 Views
  • 2 replies
  • 0 likes

Mix of accounts

Hello, I think I messed up two accounts, where I should want to have only one. On October 31, 2016 I upgraded my Premium account on e-mail [moderator edit] to Family. Instead of € 9,99 for premium € 14,99 was now deducted from bankaccount. So far so ...

  • Newbie
  • Hello, I think I messed up two accounts, where I should want to have only one. On October 31, 2016 I upgraded my Premium account on e-mail [moderator edit] to Family. Instead of € 9,99 for premium ...
  • Bearfootrecords
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 191 Views
  • 1 replies
  • 0 likes

Solved!! password changing

This might seem like a really stupid question. But i need to ask.so I made a Spotify account(not this one) by using facebook, and I log in by using facebook. If I changed my Facebook Password would that log me out from those devices/computers?Thanks ...

  • Casual Listener
  • This might seem like a really stupid question. But i need to ask. so I made a Spotify account(not this one) by using facebook, and I log in by using facebook. If I changed my Facebook Password would...
  • qw3rt33
  • Gig Goer
  • 237 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 237 Views
  • 1 replies
  • 0 likes

Spotify premium not recognised when using ap

I am a premium subscriber and I have been charged each month but when using my phone ap I still get ads??? Any clues??

  • Newbie
  • I am a premium subscriber and I have been charged each month but when using my phone ap I still get ads??? Any clues??
  • Maxim
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Family account and different countries (work-related)

Hi! I'd like to share a premium "family" account with my brother and my family.We are currently all living in Rome, at the same address, but my brother due to work-related issues usually spends one month here in Italy and one month in UK.Will he be a...

  • Newbie
  • Hi! I'd like to share a premium "family" account with my brother and my family. We are currently all living in Rome, at the same address, but my brother due to work-related issues usually spends one...
  • Maxim
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 197 Views
  • 1 replies
  • 0 likes

Solved!! 30 day free trial

So, I got my first free trail on my Soptify account, and I wanted to know how to cancel it before my month is over - so then I wouldn't have to pay the $12.99. Then I saw someone say this:"The options are different for paying subscribers," which I'm ...

  • Casual Listener
  • So, I got my first free trail on my Soptify account, and I wanted to know how to cancel it before my month is over - so then I wouldn't have to pay the $12.99. Then I saw someone say this: "The&nbsp...
  • ilia-87
  • Newbie
  • 728 Views
  • 8 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 728 Views
  • 8 replies
  • 0 likes

Paying using my bill account ?

Hello, I want to use Spotify Premium, but I don't have credit card. I'm buying apps and music ( both from Google Play) using my operator bill (Telenor - Bulgaria). Is there any way I can purchase Spotify Premium using my bill account ? Right now I'm ...

  • Regular
  • Hello, I want to use Spotify Premium, but I don't have credit card. I'm buying apps and music ( both from Google Play) using my operator bill (Telenor - Bulgaria). Is there any way I can purchase Spo...
  • Maxim
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Problem Adding a Family Member

My son just recently got a new iPad and we downloaded Spotify on it for him to listen to music. I tried sending him the account invite to set up his account (we have and pay for the premium for family subscription) and it is telling me he already is ...

  • Casual Listener
  • My son just recently got a new iPad and we downloaded Spotify on it for him to listen to music. I tried sending him the account invite to set up his account (we have and pay for the premium for famil...
  • Maxim
  • Spotify Star
  • 315 Views
  • 3 replies
  • 0 likes
  • 315 Views
  • 3 replies
  • 0 likes

Pay Spotify Student with PayPal

Is it possible to pay for Spotify Student with PayPal? I am in Germany if that's relevant.

  • Newbie
  • Is it possible to pay for Spotify Student with PayPal? I am in Germany if that's relevant.
  • Maxim
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 254 Views
  • 1 replies
  • 0 likes

Solved!! Unable to Log in

Im from the Philippines and on my profile it says that the country is PH which means Philippines but when I log in im getting an error saying "You can only use Spotify abroad for 14 days" even if when im not abroad. Any idea guys?

  • Visitor
  • Im from the Philippines and on my profile it says that the country is PH which means Philippines but when I log in im getting an error saying "You can only use Spotify abroad for 14 days" even if whe...
  • user-removed
  • Not applicable
  • 330 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Security
    Subscription
    Unlimited
  • 330 Views
  • 2 replies
  • 0 likes