un register with spotify to use rogers

how do i go about this in order to take advantage of the rogers offer? and not to lose my account.

• tustinhewthorne
• Newbie
• how do i go about this in order to take advantage of the rogers offer? and not to lose my account.
• 2016-11-01 8:02:44 PM
• 2016-11-01 8:13:32 PM
• Maxim
• Spotify Star
• 156 Views
• 1 replies
• 0 likes
• Subscription

Superuser Contribution How to transfer or share playlists when adding Spotify Family plan

I recently upgraded to Spotify Family and cannot figure how to transfer or share my existing playlists so family members can move their playlists to their newly created family accounts.

• skaz
• Newbie
• I recently upgraded to Spotify Family and cannot figure how to transfer or share my existing playlists so family members can move their playlists to their newly created family accounts.
• 2016-10-28 5:15:44 PM
• 2016-11-01 8:12:43 PM
• Sophia
• Roadie
• 196 Views
• 1 replies
• 0 likes
• Account
  Other
  Premium
  Subscription

Joined Family Plan. Still got billed on separate accounts HELP!!!!

I recently combined 3 accounts to one family plan. I am still being billed for the separate accounts. I cannot find ANY way to speak to someone regarding billing. Can someone give me a phone number or email address to contact a billing department ple...

• Gingysmom
• Newbie
• I recently combined 3 accounts to one family plan.  I am still being billed for the separate accounts.  I cannot find ANY way to speak to someone regarding billing.  Can someone give m...
• 2016-11-01 6:35:44 PM
• 2016-11-01 8:10:17 PM
• petal258
• Newbie
• 134 Views
• 1 replies
• 0 likes

Superuser Contribution Trying to reset password and the SEND function does not respond to my email.

• MYRNAAZ
• Newbie
• 2016-10-28 5:05:30 PM
• 2016-11-01 8:08:09 PM
• Sophia
• Roadie
• 149 Views
• 1 replies
• 0 likes

Superuser Contribution Unable to lock in using facebook account

Unable to lock in to spotify using my fb account. A message appeared on screen. Listening abroad, inform us where are you at spotify.com

• WkamEd83
• Newbie
• Unable to lock in to spotify using my fb account. A message appeared on screen. Listening abroad, inform us where are you at spotify.com
• 2016-10-28 4:35:52 PM
• 2016-11-01 8:02:33 PM
• Sophia
• Roadie
• 159 Views
• 1 replies
• 0 likes

Signed up for premium yesterday but still haven't received it

Yesterday (Oct. 31) I tried signing up for the student version of premium with my usual email address. I okay'd the transaction but it failed due to the server having issues with reading cards in general (it was a red filled in message sort of thing)...

• KurtGil
• Newbie
• Yesterday (Oct. 31) I tried signing up for the student version of premium with my usual email address.  I okay'd the transaction but it failed due to the server having issues with reading cards ...
• 2016-11-01 7:29:13 PM
• 2016-11-01 7:59:43 PM
• Maxim
• Spotify Star
• 180 Views
• 1 replies
• 0 likes

My account is linked to Rogers plan but I'm still getting charged

Hi,I linked my Spotify account to my Rogers share everything plan which includes Spotify for free but I'm still getting billed for my Spotify premium account on my credit card. It's been 6 months now. Can you please help? I shouldn't be getting charg...

• Nicci_910
• Casual Listener
• Hi, I linked my Spotify account to my Rogers share everything plan which includes Spotify for free but I'm still getting billed for my Spotify premium account on my credit card. It's been 6 months n...
• 2016-08-21 6:20:24 PM
• 2016-11-01 7:57:52 PM
• desiraeelise
• Newbie
• 353 Views
• 4 replies
• 0 likes

Superuser Contribution Credit card payment declined

I have tried numerous credit cards! I have received numerous emails from spotify. Consistently getting. Opps your provider is having a bad day. I am at my last rope with this. I also now many others having this problem. And yes my cards do work for o...

• Mbailey1976
• Newbie
• I have tried numerous credit cards! I have received numerous emails from spotify. Consistently getting. Opps your provider is having a bad day. I am at my last rope with this. I also now many others ...
• 2016-10-28 3:45:26 PM
• 2016-11-01 7:56:36 PM
• Sophia
• Roadie
• 204 Views
• 1 replies
• 0 likes

Logging back into account with facebook abroad

My account closed down a couple of days ago and I am trying to log back in through facebook. I live in Colombia and it keeps saying that I can't use an account after 14 days abroad. This makes no sense because I have been using my account here for th...

• antoniamillerr1
• Casual Listener
• My account closed down a couple of days ago and I am trying to log back in through facebook. I live in Colombia and it keeps saying that I can't use an account after 14 days abroad. This makes no sen...
• 2016-11-01 6:41:36 PM
• 2016-11-01 6:50:35 PM
• Maxim
• Spotify Star
• 220 Views
• 3 replies
• 0 likes

I startet a abonnemont per Student, but I have done a misstake and booked the Familiy packed

My Question:How can I cancel the Family account and stay with my Student account?

• speedy2507
• Newbie
• My Question: How can I cancel the Family account and stay with my Student account?
• 2016-10-31 10:17:46 PM
• 2016-11-01 6:34:19 PM
• LordRollin
• Community Legend
• 188 Views
• 1 replies
• 0 likes

Password works when logging in, but not when trying to cancel premium subscription.

My password works just fine. Yes, I do know it by heart and yes, so does my browser. I log in, go to the subscription page, try to cancel it as I haven't really used Spotify for over a year now, and at that point the website tells me the password is ...

• vinimasca
• Newbie
• My password works just fine. Yes, I do know it by heart and yes, so does my browser. I log in, go to the subscription page, try to cancel it as I haven't really used Spotify for over a year now, and ...
• 2016-10-31 10:28:34 PM
• 2016-11-01 6:31:21 PM
• LordRollin
• Community Legend
• 172 Views
• 1 replies
• 0 likes

Suddenly Cannot Login Through Facebook (or in general) & Notice of Cancellation in E-Mail

Notice: I did not change anything or do anything different. I listen to Spotify through my Phone, Personal Computer, and Work Computer. I cannot for the life of me, successfully login through facebook anymore. It happened Friday night. I got an e-mai...

• ncastellano22
• Newbie
• Notice: I did not change anything or do anything different. I listen to Spotify through my Phone, Personal Computer, and Work Computer.   I cannot for the life of me, successfully login thro...
• 2016-10-31 4:01:28 PM
• 2016-11-01 6:25:54 PM
• LordRollin
• Community Legend
• 194 Views
• 1 replies
• 0 likes
• Account
  Login

Premium spotify. 2 accounts. One number.

I have two spotify accounts. I registered both with the same number. It worked last time. I don't know how, but now, I tried registering my other spoti and the other one is now premiumed. I want the other one be premium but it says there is a problem...

• theallengrey
• Newbie
• I have two spotify accounts. I registered both with the same number. It worked last time. I don't know how, but now, I tried registering my other spoti and the other one is now premiumed. I want the ...
• 2016-10-31 6:22:43 PM
• 2016-11-01 6:19:45 PM
• LordRollin
• Community Legend
• 204 Views
• 1 replies
• 0 likes

Inability to Update Payment Information

Hi there, Has anyone tried to update their credit card information recently and hit a brick wall because of the never-ending "loading" pinwheel? Spotify, I want to pay you, but if I can't update my credit card info, yall are SOL. (Had to get a new ca...

• Hotlanta
• Newbie
• Hi there,   Has anyone tried to update their credit card information recently and hit a brick wall because of the never-ending "loading" pinwheel?  Spotify, I want to pay you, but if I ca...
• 2016-10-31 8:20:08 PM
• 2016-11-01 6:16:41 PM
• LordRollin
• Community Legend
• 155 Views
• 1 replies
• 0 likes

All music deleted and Replaced

I logged in this morning and my music had been completly removed and then replaced with something that i have no clue how it got there.

• delta-rvb
• Newbie
• I logged in this morning and my music had been completly removed and then replaced with something that i have no clue how it got there.    
• 2016-11-01 2:46:55 AM
• 2016-11-01 6:05:44 PM
• LordRollin
• Community Legend
• 193 Views
• 1 replies
• 0 likes

Double charged different amounts

I signed up on the 30th of October I got charged 5.35$ on 10/31 and then 10.71$ on 11/1, why?

• A_johnson962
• Newbie
• I signed up on the 30th of October I got charged 5.35$ on 10/31 and then 10.71$ on 11/1, why?
• 2016-11-01 3:36:52 PM
• 2016-11-01 6:02:18 PM
• LordRollin
• Community Legend
• 262 Views
• 1 replies
• 0 likes

Superuser Contribution Can log in on desktop but not on my phone.... ??????????

I started my spotify account in australia and i had premium, now i'm back in The Netherlands but i wanted to save money by putting my account back to free.But now my account shut down on my phone cause i can only use it for 14 days in a different cou...

• aminatacouu
• Casual Listener
•   I started my spotify account in australia and i had premium, now i'm back in The Netherlands but i wanted to save money by putting my account back to free. But now my account shut down on my...
• 2016-10-28 3:40:58 PM
• 2016-11-01 5:54:23 PM
• Anyk17
• Spotify Star
• 137 Views
• 1 replies
• 0 likes
• Account
  Login