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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
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I changed my phone number and phone my premium account didn't transfer still shows free account how do I change this
Hi, I'm from Malaysia and had subscribed Rm2 for 3 months premium promotion. But, I am still charged for rm14.90. Can I have someone to look at this matter? Thanks
When i log on with my facebook, I log on my sisters spotify, how do i remove my facebook from her account?
Hi. My family subscriptions failed because my credit card was cancelled. I log in with my email and fixed new subscriptions, but realized it was a new user name?? I cancelled the subscription and open my other user an started my family subscriptions ...
Buenas tardes hace unos días intentó pasar a Premium y me sale Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nuevo o usa otro método de pago. Siempre que lo inten...
Hey, I work for a business and have spotify premium through their card. I need to turn in receipts for every month on this item but the page sems to be broke where the receipts are. How can I get my receipt?
I purchased Spotify premium as a gift. The recipient was supposed to receive an email today and has not yet received it. Both inbox and spam folder have been checked multiple times today.
I want to cancel subscription. I have follwed your directions but under subscription it says i have the free version but i am getting $12.00 regularly deducted from my account.
Hi, All! I am a family premium active member and my account is linked to FB. That is not a problem for me, but now it is being a problem.My Spotify's password (which is different from FB's) was hacked, and this password gives full access to my accoun...
I upgraded to the family plan today. The billing date has changed from the 1st day of the month to the 22nd of the month. Is there something or someone I can get to change this? I have looked around for a change for this and the only option is to can...
I have been paying £4.99/month for probably 3 years with the monthly payment coming off my credit card automatically each month. That card expired recently but the only option open to me seems to be to subscribe to Premium @ £9.99/month. I want to co...
I've just bought my 10 year old an iPod touch and invited him to be a family member through Spotify. I found his accept email but now when I go to login on his touch do I put in my username etc or create a new one for him? It's all confusing as I don...
My boyfriend deleted his facebook account which he used to sign up for Spotify. He can no longer use Spotify because of his deleted facebook. So with that being said, will he still be charged each month from Spotify even though he doesn't use it? & i...
So I keep trying to reset my password, but Spotify never sends me a reset link. I've sent multiple messages asking for help, and I get the pre-written Spotify support messages sent to my email, but no password reset link. Please help, I need a passwo...
Hi, I have had premium for manu years. I use it on my phone, my iPad and two computers. I bought a new mobile and I downloaded Spotify again and changed my password. When I try to login again I get the message "you have already created an account wit...
Hi there, yesterday I listened about Spotify for students (I was being curious, even though I'm not a student) so I searched online and I found out the page, they ask me for my credit card number and zip code, click continue and after that they ask m...
Hello everyone! When I try to change the password of my Spotify account it says to me this message in a red form "Si è verificato un problema durante l'impostazione della tua password", that is translate like "A problem is occurred in the setting of ...
HiI am in a loop of trying to login to spotify and it preventing me.I created a login for my mobile I think using my facebook account, not sure. I cannot find out now what my username is or was and it does not show under the user profile information,...