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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I have 2 old premium accounts that I'm still getting charged for but do not have a login because they were connected to facebook which has been deleted. Any help to resolve this problem would be great!
I had recently changed debit cards and my payment did not go through during its original day it is normally billed. This is what i wanted for the time being until i could afford it again. However, the payment went through anyways and updated my new d...
I paid for premium on the 14th of Oct, I then took out a plan with Vodafone where Spotify was included so was told cancel my subscription which I did but even though it comes up cancelled it says I have premium until 14th November but I don't, music ...
Hi Guys,I think there might be an issue with my account, Spotify oddly advised it wasn't able to take my student subscription fee a couple of days ago and ever since I have been unable to change my payment method.It is advising "oops! There is an iss...
I'm getting billed twice each month, one is charged to my credit card while the other one is charged on my mobile carrier (globe). How can I correct this? Thanks.
Hi There, I have two spotify account, one is free and one is premium, both have two separate email addresses. I want to change the premium spotify accounts email to the free spotify email (as I dont longe rneed the free version). The premium accounts...
I wanted to try out Spotify, and I was under the impression that I could get a 30 day free trial. When I logged in via my facebook credentials (haven't ever used Spotify before), i got a 48 hour or 72 hour free trial on Premium. How can I activate th...
Hello folks, I've recently decided to get rid of my Facebook account. Unfortunately I still need it to log-in to Spotify.I read up on the Support page that the only way to unlink the Facebook account is to create a new premium account and import song...
I went through the whole unsubcribe process. I even received a prompt from Spotify saying my Premium account privliges would end on 10/28. Spotify STILL charged my card on 10/31. What can I do?
HI, I can see no option under subscription to cancell my membership. I haven not been using spotify for a few months now however, I am been charged every month $12.99. Please can you credit or give me the months free for which you have charged. I tri...
Oct 1 and 31 I got charged 11.29 to my credit card . Why did this happen and how do I stop payments coming off my credit card ? I signed up to try it for free and I didn't have a chance to try it . I would like to stop any Payments coming from my cre...
I am trying to set up a spotify account but I keep getting an error message saying that spotify is not available in my country. Now, I am 100000% sure that spotify is available in the UK!Why does this message keep appearing? How can I stop it from ap...
I'm a premium member and have receieved a number of presale codes in the past, some for artists I only rarely listen to Run the Jewels tickets when on Spotify presale today but I didn't receieve a code. Is there a reason for this? Does Spotify only s...
I already have Headspace and Spotify Premium. My question is if I can sign up for a subscription now for the Spotify + Headspace subscription and if the money will be drawn next month? How does it work? I don't want to pay extra for nothing.
Someone gave me a $60 gift card to Spotify, which applied to my premium account. It says my premium subscription will renew in May 2017. I wanted to upgrade to family premium, but I cannot find that option since the card has been applied to my premiu...
Where is my account information
I deactivated my facebook and now am unable to use my Spotify which I pay for. I'm not going to be reactivating my facebook, so i need to know how to disconnect the two so I can still use my account.
My friend is trying to set me up with a 30 day free trial using his credit card because I dont have one and it keeps saying I already had a free trial, even though I didn't. I've tried several times but it always says the same thing. Please help!
I have had premium for a few months now. Everything was working fine. I just recently did the new software update on my phone, now, all of the songs and artists that i had previously downloaded are showing as not available offline, and I have sprint ...
I was premium for two years and then my family pay for the Family Plan, so I tried to join in but a window says i can´t because i´m joining now another one. I´ve checked my account and canceled any subscription i had (I found that i was paying since ...