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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88165 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
736683 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
755530 Views
18 replies
29 likes
Hi I have joined spotify family recently. I have invited every familymember by emailaddress, but they all get the same error message (se the added picture). What is the problem? non of the invited email addresses have any other spotify accounts regis...
Hi I have joined spotify family recently. I have invited every familymember by emailaddress, but they all get the same error message (se the added picture). What is the problem? non of the i...
Roadie
261 Views
2 replies
0 likes
Hello, I am a student in Germany (therefore my account is now in Germany for default, I didn't change that) and I can't pay to get premium because my credit card is from the country I come from. I have a German debit account but not a credit card and...
Hello, I am a student in Germany (therefore my account is now in Germany for default, I didn't change that) and I can't pay to get premium because my credit card is from the country I come from. I ha...
Casual Listener
694 Views
4 replies
0 likes
I can't find the invitation.. and i'm getting so angy becuase you guys are making it so difficult to understand. WHY couldn't there just be any button where it stood; accept invitation??? it's only showing up " invitation pending "
I can't find the invitation.. and i'm getting so angy becuase you guys are making it so difficult to understand. WHY couldn't there just be any button where it stood; accept invitation??? it's only s...
Spotify Star
262 Views
1 replies
0 likes
I recently got a new phone and I've downloaded Spotify. When I sign in to my account it says I've only got Spotify free when I pay for premium. And I've tried signing everything out
I recently got a new phone and I've downloaded Spotify. When I sign in to my account it says I've only got Spotify free when I pay for premium. And I've tried signing everything out
Casual Listener
453 Views
2 replies
0 likes
I paid 99p for about 3 months free Spotify premium but never agreed to pay more after that was up. You have taken £9.99 out of my account when I haven't agreed to pay that
I paid 99p for about 3 months free Spotify premium but never agreed to pay more after that was up. You have taken £9.99 out of my account when I haven't agreed to pay that
Spotify Star
282 Views
3 replies
0 likes
first of all, great job to spotify for sending you to user community for help instead of taking care of your problem themselves. this is the exact attitude that assures a customer after their purchase my problem though, is quite absurd in nature, pro...
first of all, great job to spotify for sending you to user community for help instead of taking care of your problem themselves. this is the exact attitude that assures a customer after their purchas...
Community Legend
679 Views
1 replies
0 likes
My premium was paused and I got a gift card for 6 months and I entered it, it still says my premium is paused howeverAny help?
My premium was paused and I got a gift card for 6 months and I entered it, it still says my premium is paused however Any help?
Community Legend
277 Views
1 replies
0 likes
I upgraded to family premium with two of my sisters. But I'm on holidays vor 10 days next week. Can I use my Spotify in another country too?
I upgraded to family premium with two of my sisters. But I'm on holidays vor 10 days next week. Can I use my Spotify in another country too?
Spotify Star
426 Views
1 replies
0 likes
Hi, so I had the 3 month trial for $0.99 and on my account it said that it was not going to renew until september 24. But its september 23 I have already been charged on my credit card. I did not want to upgrade to premium, and I was going to cancel ...
Hi, so I had the 3 month trial for $0.99 and on my account it said that it was not going to renew until september 24. But its september 23 I have already been charged on my credit card. I d...
Community Legend
241 Views
1 replies
0 likes
Ayuda me suscribi a 0Premium pero sigo teniendo cuenta Free ya hice los pasos para solucionar el problema y sigue igual
Ayuda me suscribi a 0Premium pero sigo teniendo cuenta Free ya hice los pasos para solucionar el problema y sigue igual
Spotify Star
213 Views
1 replies
0 likes
Bought the SP129 Spotify Premium. But can't register it because i changed my phone number. When i am trying to register the reply is my spotify account has already an old phone number. How can i change it?
Bought the SP129 Spotify Premium. But can't register it because i changed my phone number. When i am trying to register the reply is my spotify account has already an old phone number. How can i chan...
Community Legend
227 Views
1 replies
0 likes
I was suppose to get 3 months for $10.00. A special Spotify was running back in July. But was charged $10 in August, so I ended up cancelling. I feel Spotify should at least refund The charge in August. I wont try that anymore. Not worth the hassle.
I was suppose to get 3 months for $10.00. A special Spotify was running back in July. But was charged $10 in August, so I ended up cancelling. I feel Spotify should at least refund The charge in...
Spotify Legend
287 Views
1 replies
0 likes
Hi. I created my account in Spain but now I'm living in The Philippines. I tried to change the account country using Philippine bank details as they request but in the last step I get the message "You're in a non Spotify country", which doesn't seems...
Hi. I created my account in Spain but now I'm living in The Philippines. I tried to change the account country using Philippine bank details as they request but in the last step I get the messag...
Casual Listener
736 Views
4 replies
0 likes
Just want vent my dissapoinment toward the service. I think a lot of users have same particular issue: error code 4 thingy. My account keep on offline eventhough i have both 4G and sometimes wifi worked on my phone. I pay for music but cannot listen ...
Just want vent my dissapoinment toward the service. I think a lot of users have same particular issue: error code 4 thingy. My account keep on offline eventhough i have both 4G and sometimes wifi wor...
Newbie
556 Views
2 replies
0 likes
Hi. I signed up last night after seeing there was a free 30 days advertised on facebook. But this morning my bank account got charged $11.99.
Hi. I signed up last night after seeing there was a free 30 days advertised on facebook. But this morning my bank account got charged $11.99.
Casual Listener
274 Views
1 replies
0 likes
I am logged in on the main website. Sorry if this is the wrong place to ask this, but since I dont speak swedish I cant look for help on the troubleshooting section of the main website.
I am logged in on the main website. Sorry if this is the wrong place to ask this, but since I dont speak swedish I cant look for help on the troubleshooting section of the main website.
Casual Listener
1495 Views
2 replies
0 likes
Spoiler (Highlight to read) Hello, I've just tried to pay for my family plan but a message pop out saying that my pay couldn't be completed. The problem is that my bank confirmed that two charges were made by Spotify. What can i do?
Hello, I've just tried to pay for my family plan but a message pop out saying that my pay couldn't be completed. The problem is that my bank confirmed that two charges were made by S...
Community Legend
244 Views
1 replies
0 likes
HI there. I have Spotify on my iPad and also let what I play scrobble with Last FM. I had to reinstall the Spotify app but it now won't let me fill in my LFM details in settings. Keyboard just doesn't come up. Any ideas how to fix this?
HI there. I have Spotify on my iPad and also let what I play scrobble with Last FM. I had to reinstall the Spotify app but it now won't let me fill in my LFM details in settings. Keyboard just ...
Casual Listener
1311 Views
7 replies
0 likes
I have tried and tried and the password spotify says is wrong logging in with facebook even though facebook works fine with the same password has anyone been able to figure this out yet?
I have tried and tried and the password spotify says is wrong logging in with facebook even though facebook works fine with the same password has anyone been able to figure this out yet?
Spotify Star
201 Views
1 replies
0 likes
MEU CARTÃO FOI CLONADO E O PREMIUM BLOQUEADO. INSERI UM NOVO NÚMERO DE CARTÃO, FUI COBRADA E O PREMIUM NÃO ENTROU. FIZ O PROCEDIMENTO NOVAMENTE, FUI COBRADA NOVAMENTE E O APLICATIVO NÃO RECONHECE O PAGAMENTO
MEU CARTÃO FOI CLONADO E O PREMIUM BLOQUEADO. INSERI UM NOVO NÚMERO DE CARTÃO, FUI COBRADA E O PREMIUM NÃO ENTROU. FIZ O PROCEDIMENTO NOVAMENTE, FUI COBRADA NOVAMENTE E O APLICATIVO NÃO RECONHECE O P...
Spotify Legend
323 Views
1 replies
0 likes
