Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I've just signed up £14.99 for 6 peopleWhen I send the invitation to other family members, when they open the link it says already a member of this group?? But I've only just sent invite. How do they log in? With their email address or my main login?...
I was offered a thirty day trial and it looked like I wouldn't be billed until Nov 5, but after putting in my payment details it said I would be billed Oct 13.Why??
As i can cancel the 7 days of spotify free (test)
Spotify charged me for a Familiar Plan that I did pay and my bank did charged me, but in the app im still apaearing as a free suscriber, can anyone help me with this?
Hey community, I need some help. I can't log into my account. When I try to do that on spotify.com, Chrome tells me I am forwarded too many times and should delete my cookies. When I do that and try again, I get the same error over and over again.Whe...
So i started using premium but after a while i got a subscription (KPN) which provided me free premium from KPN (bundle) so i had to pay my phonebill instead of a monthly payment from spotify. but after 3 months spotify still let me pay 9,99 each mon...
I have tried to get premium for weeks now but everytime I use my card online Spotify replies but saying "your card seems to be having a bad day" but Spotify still charges my card multiple times and I still don't get the upgrade.
Buenas tardes, realicé la activación del premium de mi cuenta pero luego lo cancelé sin utilizar el servicio, pero al parecer me cobraron $5.16 ese mismo día anticipadamente. ¿Es posible la devolución del importe?, de ser así, cuando se realizará?.
Hi all, I have payed for premium with a card 1 month ago, they remembered me I will have to pay or my subscription as premium will be disabled.. today I payed with a code got in shop, but now I opened spotify and found it on PAUSE.. What can I do? I ...
I need WHY and how can I get my MONEY BACK SOONI have been charge twice for this service.Contact me fast[email address removed]
Bonjour,Je me suis abonne à Spotify pretium mais je suis toujours en free alors que j'ai donner mes codes de carte bleu, pouvez vous m'aider?
Di de alta el periodo de prueba para Premium pero una vez que ingresé desde mi cuenta en Facebook no tuve acceso a premium y sin embargo me han hecho el cargo ya a mi tarjeta de crédito.Quise recuperar mi contraseña para ingresar a mi cuenta normal p...
I just found out my mom has been paying for this service for a year or more she dosen't even know what it is how do I contact Spotify to stop this ??
Hello I have 2 accounts and i paid for the wrong one so I cancelled it and paid for the correct account and my money has not refunded back to my card
I purchased a 1 year premium subscription around 3 days ago using the online gift card system where they email it to the recipient on a certain day. It was supposed to be received today but it hasn't arrived. Furthermore, my copy of the receipt has n...
So I've gone through Facebook and disconnected the app but it's still showing my name.I've uninstalled the app and tried to reinstall it but it's still shows the name and it's irritating me.I'm just using my phone app at the moment.Any help would be ...
Necesitó cerrar mi cuenta sin tanto rollo pasenme los links directos para no dar tanta vuelta es un lío con en cierre de cuentas y necesitó solución
Hello, I deleted Spotify off my phone and redownloaded it. I went to login using Facebook and it goes to the Facebook screen. I type in my credentials and it reloads the sign-in page again. I have other apps that use the Facebook sign-in just fine. I...
¿Por qué si se supone que la promoción era pagas tu suscripción y te regalaban un mes porque ahora piden que pagues otro mes sin haber recibido el mes gratis que prometieron ?
i have been waiting all night for my pin to get to premium But nothing came My country is in phillipines My carrier is Smart Philippines Please Respond immediately