Spotify family not giving me premium

[JansonJanson]

Hello,

I have some trouble with getting premium by an invitation of the Family Programme. I got an invitation by mail, I clicked on it and registered with an account, which has an other emailaddress. So that's were it went wrong I guess.

How can I fix this?

Thanks

[MichaelGK]

In this case, it`s recommend to reaching out to Spotify support so they can take a look at your account:

• Contact form: https://support.spotify.com/contact-spotify-support/?contact
• Facebook: https://www.facebook.com/SpotifyCares/
• Twitter: https://twitter.com/spotifyayuda/

Note: I'm not a Spotify employee.