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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4099 Views
  • 0 replies
  • 9 likes
  • Security
  • 4099 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462456 Views
  • 974 replies
  • 110 likes
  • Account
  • 462456 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204615 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204615 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112601 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112601 Views
  • 72 replies
  • 12 likes

Spotify for family

Hello everyone! i've just changed my premium spotify account into a spotify for family account, and I just signed in and invited my family members, however, when they clicked on the link in the e-mail, spotify told them that they couldn't log in beca...

  • Casual Listener
  • Hello everyone!   i've just changed my premium spotify account into a spotify for family account, and I just signed in and invited my family members, however, when they clicked on the link in ...
  • Maxim
  • Spotify Star
  • 317 Views
  • 3 replies
  • 0 likes
  • 317 Views
  • 3 replies
  • 0 likes

Spotify Premium not working

Hi,I have Spotify premium. Two months ago my credit card was stolen so I changed it. I received an email at the beginning of the month saying there were some issues with the payment. I went into my App Store and updated my credit card details. Everyt...

  • Newbie
  • Hi, I have Spotify premium. Two months ago my credit card was stolen so I changed it. I received an email at the beginning of the month saying there were some issues with the payment. I went into my...
  • EthanS1
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • Premium
  • 204 Views
  • 1 replies
  • 0 likes

Solved!! Getting double charged

Shame on me for not calling it out and not having a backbone earlier, but I'm disgusted that I'm getting ripped off. Granted, I use spotify a lot and I've already emailed to complain and will be terminating my bank account because Spotify owes me 150...

  • Regular
  • Shame on me for not calling it out and not having a backbone earlier, but I'm disgusted that I'm getting ripped off. Granted, I use spotify a lot and I've already emailed to complain and will be term...
  • Davidtopov
  • Newbie
  • 1306 Views
  • 14 replies
  • 2 likes
  • Account
    Premium
  • 1306 Views
  • 14 replies
  • 2 likes

Superuser Contribution Change of country hasn't been accepted

Hey, I've ust upgraded to Spotify Premium Family, and in so doing changed my country from Ireland to UK. However when I've gone to add family members they haven't been able to access it, due to being in the wrong country. I go back and look at my acc...

  • Casual Listener
  • Hey,   I've ust upgraded to Spotify Premium Family, and in so doing changed my country from Ireland to UK. However when I've gone to add family members they haven't been able to access it, due...
  • MaryS
  • Roadie
  • 197 Views
  • 3 replies
  • 0 likes
  • 197 Views
  • 3 replies
  • 0 likes

Superuser Contribution My membership has been canceled ?

My membership has been canceled, without my knowledge. My mail address: ****************. And I can't get in my account now ! What should I do ? Btw I'm writing from my friend's account for not being in my account. "spotify:user:ekinberkbozkurt"

  • Newbie
  • My membership has been canceled, without my knowledge. My mail address: ****************. And I can't get in my account now ! What should I do ? Btw I'm writing from my friend's accoun...
  • MaryS
  • Roadie
  • 174 Views
  • 1 replies
  • 0 likes
  • Account
  • 174 Views
  • 1 replies
  • 0 likes

inloggen family lukt niet

het lukt niet om in te loggen bij spotify family alleen de beheerder doet het

  • Newbie
  • het lukt niet om in te loggen bij spotify family alleen de beheerder doet het
  • Hubo
  • Community Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • Login
  • 280 Views
  • 1 replies
  • 0 likes

Paid for premium on iTunes

Hey team, I've been paying for premium on my iTunes account for about 3 months or so, it says I've paid for the subscription but when I load Spotify on my phone it doesn't register the premium account. I've used it before and love the features. I've ...

  • Casual Listener
  • Hey team, I've been paying for premium on my iTunes account for about 3 months or so, it says I've paid for the subscription but when I load Spotify on my phone it doesn't register the premium accoun...
  • Tdh8613
  • Casual Listener
  • 154 Views
  • 2 replies
  • 0 likes
  • 154 Views
  • 2 replies
  • 0 likes

Studentenrabatt lässt sich nicht einlösen!

Huhu, ich habe ein Problem meine Schule hat keine persönliche Email Adresse für uns Studenten... Gibt es da vielleicht irgendeine andere Lösung damit man den Rabatt trotzdem bekommt ? z.B kopie des Studentenausweiß?

  • Newbie
  • Huhu, ich habe ein Problem meine Schule hat keine persönliche Email Adresse für uns Studenten... Gibt es da vielleicht irgendeine andere Lösung damit man den Rabatt trotzdem bekommt ? z.B kopie des S...
  • Maxim
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • Premium
  • 226 Views
  • 1 replies
  • 0 likes

HELP! I want to get the spotify premium!

I want to get the premium but only have a credit card, how do ?

  • Newbie
  • I want to get the premium but only have a credit card, how do ?
  • Maxim
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Spotify Student

It shows my school as part of the eligible school does Spotify student. However it's saying that they can't find me or that I'm not enrolled, in which I am. How do I fix this?

  • Newbie
  • It shows my school as part of the eligible school does Spotify student. However it's saying that they can't find me or that I'm not enrolled, in which I am. How do I fix this?
  • Maxim
  • Spotify Star
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Spotify testen Aktion

....

  • Newbie
  • ....
  • Maxim
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 231 Views
  • 1 replies
  • 0 likes

Premium -> Basic

Hallo. So I tried free (0.99€) 3 months premium plan, but now I want to go back to basic, because I dont want to pay money, but I cant find how.

  • Newbie
  • Hallo. So I tried free (0.99€) 3 months premium plan, but now I want to go back to basic, because I dont want to pay money, but I cant find how.
  • Jordi
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
  • 199 Views
  • 1 replies
  • 0 likes

switching family plan

i'm listed under a certain user's family plan and would like to switch to another user's family plan. How can I make the switch?

  • Newbie
  • i'm listed under a certain user's family plan and would like to switch to another user's family plan. How can I make the switch?
  • Maxim
  • Spotify Star
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

SPOTIFY CHARGED ME FOR PREMIUM SUBSCRIPTION THROUGH APPLE CREDIT BUT ITS NOT WORKING.

SPOTIFY CHARGED ME FOR PREMIUM SUBSCRIPTION THROUGH APPLE CREDIT BUT ITS NOT WORKING. CAN SOMEONE PLEASE HELP ME THIS IS FRUSTRATING.

  • Newbie
  • SPOTIFY CHARGED ME FOR PREMIUM SUBSCRIPTION THROUGH APPLE CREDIT BUT ITS NOT WORKING. CAN SOMEONE PLEASE HELP ME THIS IS FRUSTRATING. 
  • Maxim
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Free when i have premium

Have Spotify premium but it is like the free from yesterday with commercials and so on, and i have payed my bills, Why?!

  • Newbie
  • Have Spotify premium but it is like the free from yesterday with commercials and so on, and i have payed my bills, Why?!
  • Bearfootrecords
  • Community Legend
  • 180 Views
  • 2 replies
  • 0 likes
  • Premium
  • 180 Views
  • 2 replies
  • 0 likes

HELP!!! I can't reset my password or log in! :(

I've mostly been using spotify on my PC, but last week when I tried to log in on my smartphone (Android) it didn't like my password, which I thought I knew, so I tried to reset the password, but it didn't work or something, and now I can't even log i...

  • Casual Listener
  • I've mostly been using spotify on my PC, but last week when I tried to log in on my smartphone (Android) it didn't like my password, which I thought I knew, so I tried to reset the password, but it d...
  • Bearfootrecords
  • Community Legend
  • 411 Views
  • 5 replies
  • 0 likes
  • 411 Views
  • 5 replies
  • 0 likes

Auto charged

I charged 11.99$ without any information and email confirmation.

  • Newbie
  • I charged 11.99$ without any information and email confirmation.
  • Bearfootrecords
  • Community Legend
  • 203 Views
  • 2 replies
  • 0 likes
  • 203 Views
  • 2 replies
  • 0 likes

Money taken from card but not a premium user

My money was taken from my card after I tried to cancel my subrscription and even after that I'm still not a user, yet I received notification that I paid for a premium account. I logged off and logged back on and it still says I have a free subscrip...

  • Newbie
  • My money was taken from my card after I tried to cancel my subrscription and even after that I'm still not a user, yet I received notification that I paid for a premium account. I logged off and logg...
  • Bearfootrecords
  • Community Legend
  • 164 Views
  • 2 replies
  • 0 likes
  • 164 Views
  • 2 replies
  • 0 likes

Spotify Family invitation

Hi, Me and my wife are premium members, and we tried to switch to the family plan. But I never received her invite. What can I do about this? Thank you,-ilkut

  • Newbie
  • Hi,   Me and my wife are premium members, and we tried to switch to the family plan. But I never received her invite.   What can I do about this?   Thank you, - ilkut
  • Bearfootrecords
  • Community Legend
  • 169 Views
  • 2 replies
  • 0 likes
  • 169 Views
  • 2 replies
  • 0 likes