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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554997 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131285 Views
74 replies
12 likes
Hi, I am not able to login at Spotify using my mobile phone. In former times I created my account via Facebook during vacations in Poland. Now, when I do log in on my PC, as country is choosen "PL". But when I do change it, there is "Deutschland" mar...
Hi, I am not able to login at Spotify using my mobile phone. In former times I created my account via Facebook during vacations in Poland. Now, when I do log in on my PC, as country is choos...
Community Legend
398 Views
3 replies
0 likes
I was informed today that my payment info was invalid, and my premium service put on hold. I tried using all of my debit cards and credit cards to pay, but all of them were rejected. I called my banks to check the validity of my card details and they...
I was informed today that my payment info was invalid, and my premium service put on hold. I tried using all of my debit cards and credit cards to pay, but all of them were rejected. I called my bank...
Community Legend
189 Views
1 replies
0 likes
Computer 1: Mac running Spotify v0.8.5.1356... (highly usable and attractive interface)Computer 2: PC running Spotify v1.0.38.171... (God awful) Starred songs on Mac has 22,947 tracks in.Songs on PC has 4 songs in(!) There are also 3 rogue 'Starred' ...
Computer 1: Mac running Spotify v0.8.5.1356... (highly usable and attractive interface) Computer 2: PC running Spotify v1.0.38.171... (God awful) Starred songs on Mac has 22,947 tracks in. ...
Community Legend
208 Views
1 replies
0 likes
Hi! I accidentally deleted two tracks from this playlist: https://open.spotify.com/user/samphippen/playlist/1J0S2HqFSgVs16gZKMAGbO is there any way to get them back. I can't remember what they were!!!
Hi! I accidentally deleted two tracks from this playlist: https://open.spotify.com/user/samphippen/playlist/1J0S2HqFSgVs16gZKMAGbO is there any way to get them back. I can't remembe...
Community Legend
299 Views
1 replies
0 likes
My different devices don't update my saved Music. Its like I have different Accounts now. And..On my Iphone 6s, Spotify crashes when i tap long on Songs to listen the preview.thx for Help (maybe in German xD)
My different devices don't update my saved Music. Its like I have different Accounts now. And.. On my Iphone 6s, Spotify crashes when i tap long on Songs to listen the preview. thx fo...
Casual Listener
520 Views
2 replies
0 likes
I made my account through Facebook it even has my profile picture in the Spotify app but I can't log on online to see when next payment is due as when I try to log in through Facebook it says I do not have an account with it I have tried putting my e...
I made my account through Facebook it even has my profile picture in the Spotify app but I can't log on online to see when next payment is due as when I try to log in through Facebook it says I do no...
Community Legend
338 Views
1 replies
0 likes
So I needed to update my payment for my premium account and I was charged yet when I log in its still asking my to update my info.. I checked my credit card statement and I was charged for the premium. Help pls.
So I needed to update my payment for my premium account and I was charged yet when I log in its still asking my to update my info.. I checked my credit card statement and I was charged for the premiu...
Community Legend
214 Views
1 replies
0 likes
I got the student discount and I still don't have premium. I've tried everything help PLEASE.
I got the student discount and I still don't have premium. I've tried everything help PLEASE.
Spotify Star
220 Views
1 replies
1 likes
I have just got a premium subscription that is SUPPOSED to be FREE for the first month and they charged me 9,99€; how can i cancel the subscriptin so you give my money back? Thanks!
I have just got a premium subscription that is SUPPOSED to be FREE for the first month and they charged me 9,99€; how can i cancel the subscriptin so you give my money back? Thanks!
Spotify Star
252 Views
1 replies
0 likes
I've recently canceled my spotify subscription. I used spotify for 3 months for 1 euro.I was 2 days too late to cancel before it started a new month. I canceled the premium and used the normal version for about 2 days. after 2 more days I refunded my...
I've recently canceled my spotify subscription. I used spotify for 3 months for 1 euro.I was 2 days too late to cancel before it started a new month. I canceled the premium and used the normal versio...
Casual Listener
349 Views
2 replies
0 likes
Hi,I travelled from France to South Korea and I can't seem to be able to change my country in my account settings. The only option in the drop down menu is "France", although I have a South Korean IP address (Screenshots attached).I have a free accou...
Hi, I travelled from France to South Korea and I can't seem to be able to change my country in my account settings. The only option in the drop down menu is "France", although I have a South Korean ...
Casual Listener
3562 Views
6 replies
0 likes
My old phone broke and when I logged back in on Spotify I no longer have premium service and they charged me I thought it was just cause of the month but now it been another month and they charge me again without me being able to use it don't seam ri...
My old phone broke and when I logged back in on Spotify I no longer have premium service and they charged me I thought it was just cause of the month but now it been another month and they charge me ...
Community Legend
307 Views
1 replies
0 likes
Payment "doesn't function" but in my credit card are payment
Payment "doesn't function" but in my credit card are payment 🤔
Community Legend
210 Views
1 replies
0 likes
My account was hacked and switched to a family account. An email address was added. I removed this and switched back to premium. Please explain how this happened, tell me when it happened and confirm I will not be charged for a family account. I have...
My account was hacked and switched to a family account. An email address was added. I removed this and switched back to premium. Please explain how this happened, tell me when it happened and confirm...
Community Legend
329 Views
1 replies
0 likes
casn i open a premium account for use in the school where I teach?
casn i open a premium account for use in the school where I teach?
Spotify Star
334 Views
1 replies
0 likes
I so f*cking p*ss ! Worst customer service = no customer sevice I've renewed my subscription and had to do a country change from Canada to Hong Kong. Now I've paid the whole year with my Hong Kong credi card. I can see the receipt in the system. But ...
I so f*cking p*ss ! Worst customer service = no customer sevice I've renewed my subscription and had to do a country change from Canada to Hong Kong. Now I've paid the whole year with m...
Community Legend
218 Views
1 replies
0 likes
I'm curious as to why I got charged the full $9.99 when I have a student premium account. Is there a reason why? I am still in school for a few more years. Do I have to reapply? If so, why wasn't I notified? Will Spotify reimburse me? Please help.
I'm curious as to why I got charged the full $9.99 when I have a student premium account. Is there a reason why? I am still in school for a few more years. Do I have to reapply? If so, why wasn't I n...
Community Legend
261 Views
1 replies
0 likes
Hi! Im subscribed to Spotify Premium with my Facebook account, how can i transfer my files into using only my email address since i temporarily deactivated my Facebook
Hi! Im subscribed to Spotify Premium with my Facebook account, how can i transfer my files into using only my email address since i temporarily deactivated my Facebook
Spotify Star
287 Views
1 replies
0 likes
HiI paid for my premium subscription through iTunes. It's been over a week and I still can't access premium.I have tried uninstalling and reinstalling, restarting my phone, signing in and out, everything!!! I even emailed the Spotify help email and i...
Hi I paid for my premium subscription through iTunes. It's been over a week and I still can't access premium. I have tried uninstalling and reinstalling, restarting my phone, signing in and out...
Spotify Star
437 Views
3 replies
0 likes
