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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I've already tried changing my country to be part of the Premium for Family with my brother, but I can't do it. It doesn't give me any other options than the one I already have. What can I do?
I've tried several cards and does not acepts any all have money... I need Solution
I signed up for a premium student account this morning. When I tried to put in my college information it was not accepted. My account still shows that I'm on spotify free even though the $4.99 was already taken out of my account.
Hi,I have two spotify accounts, one using my facebook cridentials. This account is taking in my primary email adress, which I want to use for the spotify account I actually use (so can get notified about album releases etc).I tried changing my email ...
I am a spotify premium user and register to spotify family.Unfortunately the invited accounts were never able to create device passwords. We spent 2 hours on this. I moved back to premium and will probably also cancel this.By the way, your help and s...
Hello Spotify,There doesn't seem to be an easy way of closing an account or deleting an account. I would like all my information removed and proof that it has been. I would like to close my account due to the recent changes in your privacy policy, I ...
So I have a so called Facebook Spotify account. I used Facebook once or twice to login onto spotify about a year ago. My spotify account is automatically linked to my facebook email, which is: "artistmail@mail.com". I didn't think it could be a probl...
Since the beginning I started using Spotify I always used my Facebook to login. Now having other devices which allow use of Spotify but are not compatible with Facebook login, an username and pasword are required. Altough I am able to retrieve my use...
I want to add on my invoice the name of our shop, this is nessary for our bookkeeper.I can't find the way ta dot this
Hi,I signed up for an offer with Spotify that clearly stated "Buy one month premium and get the next two free!" I was like cool, that sounds good, might as well save myself $26. Turns out it was a farce as I was charged both of the following two mont...
so, you know how your spotify account stays logged in, right? wel i guess due to a update to their app it logged me out and its been awhile and i cant remember my user and password. i know the email with the account but it told me it was connected wi...
I do not have a premium account, but every month spotify charge to me 9,99€. why?
Hello. I have information that offline mode is available only on premium account, but i have premium bought. Thank you for help.
Hi.This is a copy of an mail I got from "Spotify"Is this from the real Spotify, or not? It is asking for my VISA details to uphold my Premium account.This is written in Swedish.Tråkigt att du lämnar ossVi kunde inte behandla din betalning och har där...
Today I tried to apply for the three months at 0.99 but as soon as I paid appeared an error message saying that I could not have it since I already had. The problem is that I know for sure that Spotify got my money because I got a message from the ba...
Hello, my demo period is over but I have been charged 9,99 euros.I don't want to contienue using Spotify and therefore would like a refund. Thank you
Hi I have previously been paying for Spotify and now it is part of my phone plan, does this mean now that automatically my credit card will stop being charged? Or will I need to do something for that to happen. Thanks!
I cancelled my subscription months ago and I keep getting an email saying I'm being charged each month and I'm really frustrated cause there's no number to call or customer service email and I can't figure out how to make this stop. I log on and it s...
I have gotten a code from my father but when trying to redeem I always get that something went wrong. Please help.
Hi! I have Spotify Premium but want to change to family membership. My £10 was paid yesterday but I want to upgrade today - will I have to loose a month payment or will I only be charged £5 fo upgrade for the first month? ( ie I paid £10 yesterday - ...