Superuser Contribution remove name from profile

How can i remove my full name from my profile? i recently disconnected the linked facebook account but my full name appears, anyway to remove it??

• liquorbunny
• Newbie
• How can i remove my full name from my profile? i recently disconnected the linked facebook account but my full name appears, anyway to remove it??    
• 2016-09-12 6:06:04 AM
• 2016-09-13 12:02:55 AM
• Alejandro_C
• Spotify Legend
• 169 Views
• 1 replies
• 0 likes

Superuser Contribution Problem with an account

Hello When I try to create a new account for my daughter I get the message that the mail address is in use. I then went to "forgot my password" ... received an e-mail and tried to change the password, but when I try to change the password I am told t...

• Solfrid
• Newbie
• Hello   When I try to create a new account for my daughter I get the message that the mail address is in use. I then went to "forgot my password" ... received an e-mail and tried to change the...
• 2016-09-11 12:56:55 PM
• 2016-09-13 11:59:12 PM
• Alejandro_C
• Spotify Legend
• 141 Views
• 1 replies
• 0 likes

Superuser Contribution Can't get new password

I have forgotten my password. When I try to get a new rhe link in the mail says that it's invalid or already used. What can I do?

• Yojo1
• Newbie
• I have forgotten my password. When I try to get a new rhe link in the mail says that it's invalid or already used. What can I do?
• 2016-09-11 1:18:44 PM
• 2016-09-13 11:58:51 PM
• Alejandro_C
• Spotify Legend
• 129 Views
• 1 replies
• 0 likes

Superuser Contribution Forgotten password, can not get a new one

My problem is that I've forgotten my password so I'm trying to reset it but the mail that is supposed to come to my email never comes. I can only log in with facebook but I won't use it anymore, so i don't now what to do.

• gabipozo
• Newbie
• My problem is that I've forgotten my password so I'm trying to reset it but the mail that is supposed to come to my email never comes. I can only log in with facebook but I won't use it anymore, so i...
• 2016-09-11 11:51:46 AM
• 2016-09-13 11:58:29 PM
• Alejandro_C
• Spotify Legend
• 149 Views
• 1 replies
• 0 likes

Superuser Contribution Spotify Premium from Gift Card Moving Countries

I received a gift card in Hong Kong and upgraded to Premium today. However, I will be leaving to London in the coming week. Since I have not input any payment information, will my premium account still work in London? How can I change my country so t...

• jjjustie
• Newbie
• I received a gift card in Hong Kong and upgraded to Premium today. However, I will be leaving to London in the coming week. Since I have not input any payment information, will my premium accoun...
• 2016-09-11 11:23:52 AM
• 2016-09-13 11:56:49 PM
• Alejandro_C
• Spotify Legend
• 156 Views
• 1 replies
• 0 likes
• Login
  Other
  Premium
  Subscription
  Unlimited

Superuser Contribution How to make the country settings different if you're not in that country?

Hi, I would like to know how o change the country settibgs if your'e not in that country cuz a friend of me has got it on some way and i tried the same but it is just not working!! Please help me with this problem.

• anoniem1
• Newbie
• Hi, I would like to know how o change the country settibgs if your'e not in that country cuz a friend of me has got it on some way and i tried the same but it is just not working!! Please help me wit...
• 2016-09-13 4:30:31 PM
• 2016-09-13 11:53:10 PM
• Alejandro_C
• Spotify Legend
• 159 Views
• 1 replies
• 0 likes

Superuser Contribution no access to FB account

Hi, I have 2 spotify accounts. one for me and another for my wife (there was not premium family at that time). I used an old facebook account for her subscription. unfortunately, i forgot the password to that facebook account and FB is giving me a ha...

• user-removed
• Visitor
• Hi,    I have 2 spotify accounts.  one for me and another for my wife (there was not premium family at that time).  I used an old facebook account for her subscription.  un...
• 2016-09-13 4:07:48 PM
• 2016-09-13 11:50:46 PM
• Alejandro_C
• Spotify Legend
• 192 Views
• 1 replies
• 0 likes
• Account
  Premium

Payment method does not work?

I could not make payment since 24 hours. Credit card information screen is not installed. Other payment method is unavailable for my country. I'm using 2 or 3 months premium. I'm sending a screenshot.

• ahmet23
• Casual Listener
• I could not make payment since 24 hours. Credit card information screen is not installed. Other payment method is unavailable for my country. I'm using 2 or 3 months premium. I'm sendi...
• 2016-07-03 11:40:58 AM
• 2016-09-13 11:32:52 PM
• 0sk1
• Newbie
• 369 Views
• 4 replies
• 0 likes
• Account
  Premium

Superuser Contribution Error code 404

When i try to log on with Facebook the message " error code 404" pops up. And then when I try to log in without Facebook, it stands that i already have a user and then i tried to change the password and it stil says that i already have a user.

• Jeanettc18
• Newbie
• When i try to log on with Facebook the message " error code 404" pops up. And then when I try to log in without Facebook, it stands that i already have a user and then i tried to change the password ...
• 2016-09-08 3:40:13 PM
• 2016-09-13 11:31:12 PM
• Anyk17
• Spotify Star
• 207 Views
• 1 replies
• 0 likes

Can't use an Amex?

So heres the deal I'm trying to update my payment information with my Amex. It states use a 4 digit CVS code. Your site only allows 3 numbers... I can't update payment info even though you say you accept Amex...

• prrawls
• Casual Listener
• So heres the deal I'm trying to update my payment information with my Amex.  It states use a 4 digit CVS code.  Your site only allows 3 numbers...  I can't update payment info even tho...
• 2016-09-13 8:12:31 PM
• 2016-09-13 11:28:32 PM
• prrawls
• Casual Listener
• 193 Views
• 1 replies
• 0 likes

Superuser Contribution Free account doesn't play

Hi, guys,Today I don't know what happened. All of a sudden my free account stopped to play. When I push on shuffle play it tells me: "get premium Spotify..." What should I do?Cheers.

• brunomaster
• Newbie
• Hi, guys, Today I don't know what happened. All of a sudden my free account stopped to play. When I push on shuffle play it tells me: "get premium Spotify..." What should I do? Cheers.
• 2016-09-08 2:48:40 PM
• 2016-09-13 11:26:44 PM
• Anyk17
• Spotify Star
• 178 Views
• 1 replies
• 0 likes

Superuser Contribution i got a new phone amd cant find my premium account

• kashjc
• Newbie
• 2016-09-13 3:11:45 PM
• 2016-09-13 11:24:06 PM
• Alejandro_C
• Spotify Legend
• 168 Views
• 1 replies
• 0 likes

Superuser Contribution Believe my account has been hacked

So the story goes like this. My phone was stolen recently and I've had a lot of accounts hacked as a result. Spotify is one of them. I no longer have access to the email address that the account was registered to and the thief has changed my spotify ...

• devutrix
• Newbie
• So the story goes like this.    My phone was stolen recently and I've had a lot of accounts hacked as a result. Spotify is one of them.    I no longer have access to the email...
• 2016-09-13 11:06:03 AM
• 2016-09-13 11:17:48 PM
• Alejandro_C
• Spotify Legend
• 150 Views
• 1 replies
• 0 likes

Superuser Contribution subscription

ive had spotify for quite a while now and gave my pyment info for premium. i want to cancel it all because i no longer need it and it says i have the free version but when i have always used it i have never had any advertisements, always played music...

• Nick2474
• Newbie
• ive had spotify for quite a while now and gave my pyment info for premium. i want to cancel it all because i no longer need it and it says i have the free version but when i have always used it i hav...
• 2016-09-08 2:46:57 AM
• 2016-09-13 11:10:47 PM
• Anyk17
• Spotify Star
• 159 Views
• 1 replies
• 0 likes

Superuser Contribution diversi account

Salve.Ho 2 account spotify. Uno free e l'altro Premium. L'accesso da Mac desktop risulta impossibile sull'account Premium, funziona invece sul telefono (iphone5). Come faccio ad eliminare l'account free in modo da poter accedere solo col Premium?

• Nanni
• Newbie
• Salve. Ho 2 account spotify. Uno free e l'altro Premium. L'accesso da Mac desktop risulta impossibile sull'account Premium, funziona invece sul telefono (iphone5). Come faccio ad eliminare l'account...
• 2016-09-07 8:47:14 PM
• 2016-09-13 11:07:53 PM
• Anyk17
• Spotify Star
• 217 Views
• 1 replies
• 0 likes

Is it possible to play simultaneously from to different accounts within the premium family plan?

Hi there!My bf and I had two separate premium accounts and united them to a premium family plan. So far, so good. But whenever we try to play music at the same time on our different devices, it doesn't work.I get that it doesn't work with a normal pr...

• sf8068
• Casual Listener
• Hi there! My bf and I had two separate premium accounts and united them to a premium family plan. So far, so good. But whenever we try to play music at the same time on our different devices,...
• 2016-09-13 9:21:10 PM
• 2016-09-13 10:52:19 PM
• sf8068
• Casual Listener
• 217 Views
• 4 replies
• 0 likes

Superuser Contribution Student discount as a foreign student living in the UK

Hi!I am a university student who is living in the uk: however I am studying with an Australian institution so I can't select my university on any of the sites! I can't afford the £9.99, but I can stretch the £4.99. As a student, I don't see why I sho...

• CassJayde
• Newbie
• Hi! I am a university student who is living in the uk: however I am studying with an Australian institution so I can't select my university on any of the sites! I can't afford the £9.99, but I can s...
• 2016-09-13 2:18:35 PM
• 2016-09-13 10:19:19 PM
• Alejandro_C
• Spotify Legend
• 319 Views
• 1 replies
• 0 likes

Superuser Contribution No Account but being charged

I dont appar to have any account but I am being charged every month

• 12511
• Newbie
• I dont appar to have any account but I am being charged every month
• 2016-09-13 2:39:24 PM
• 2016-09-13 10:14:36 PM
• Alejandro_C
• Spotify Legend
• 144 Views
• 1 replies
• 0 likes
• Account

Superuser Contribution Double charges!?!?

Hi, I have just checked my statements & I am being charged 99kr from one bank account & 129kr from another!?!? How do I get this sorted!?!? & refunded!?!?Tricia

• user-removed
• Visitor
• Hi, I have just checked my statements & I am being charged 99kr from one bank account & 129kr from another!?!? How do I get this sorted!?!? & refunded!?!? Tricia
• 2016-09-13 12:54:54 PM
• 2016-09-13 10:14:05 PM
• Alejandro_C
• Spotify Legend
• 134 Views
• 1 replies
• 0 likes

Superuser Contribution Facebook login vs regular login

I am using Facebook-log in at the moment. I want to change this and create a regular spotify-password and log-in for my account. How do I do this?

• user-removed
• Visitor
• I am using Facebook-log in at the moment. I want to change this and create a regular spotify-password and log-in for my account. How do I do this?  
• 2016-09-13 9:47:15 AM
• 2016-09-13 10:13:14 PM
• Alejandro_C
• Spotify Legend
• 205 Views
• 1 replies
• 0 likes
• Login