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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14933 Views

7 replies

11 likes

Security
  • 14933 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

555096 Views

991 replies

116 likes

Account
  • 555096 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131324 Views

74 replies

12 likes

Account
Login
Premium
  • 131324 Views
  • 74 replies
  • 12 likes

student discount

I am a high school student so I saw the student discout figuring since I am a studednt the option would work, I entered my card info and all, and then got to where it asked for my college i.d. so i exited the page and spotify charged my card, how can...

Newbie

I am a high school student so I saw the student discout figuring since I am a studednt the option would work, I entered my card info and all, and then got to where it asked for my college i.d. so i e...

kbrooksc

Community Legend

277 Views

1 replies

0 likes

Account
Premium
  • 277 Views
  • 1 replies
  • 0 likes

Spotify charged me more

Someone help me, i signed up for the 30 day trial just now and so they sould only charge me 30 days from now, but the bank called me and they charged me right now and charged me more then they should

Newbie

Someone help me, i signed up for the 30 day trial just now and so they sould only charge me 30 days from now, but the bank called me and they charged me right now and charged me more then they should

kbrooksc

Community Legend

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Cannot login

I logged out of my account and when l try to log back in it says l already have an account using that email address and password. How do l fix?

Newbie

I logged out of my account and when l try to log back in it says l already have an account using that email address and password.     How do l fix?

kbrooksc

Community Legend

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Need to Cancel a subscription.......

How do I cancel a subscription? I didn't have an account, but somehow my card was used. I signed up to find out and there's nothing with my email. Please help ASAP so I can cancel before more charges come off.

Casual Listener

How do I cancel a subscription?   I didn't have an account, but somehow my card was used.  I signed up to find out and there's nothing with my email.  Please help ASAP so I can ca...

kbrooksc

Community Legend

263 Views

1 replies

0 likes

Subscription
  • 263 Views
  • 1 replies
  • 0 likes

Premium Account Hungary

Hi everyone, I am a spotify free user, but I would like to change to spotify premium. The problem:I am from Germany and arrived in Hungary (Budapest) 2 weeks ago. I will stay here for two years. Yesterday I had to change the country on my profile as ...

Newbie

Hi everyone,   I am a spotify free user, but I would like to change to spotify premium. The problem: I am from Germany and arrived in Hungary (Budapest) 2 weeks ago. I will stay here for two ...

kbrooksc

Community Legend

824 Views

1 replies

0 likes

  • 824 Views
  • 1 replies
  • 0 likes

Superuser Contribution Upgraded to family subscription only getting free

My son had an individual account but it was better to upgrade to family which I did.I've followed instructions,logged out etc but still I'm not reaping the rewards of premium on my phone.

Newbie

My son had an individual account but it was better to upgrade to family which I did. I've followed instructions,logged out etc but still I'm not reaping the rewards of premium on my phone.

Alejandar

Spotify

211 Views

1 replies

0 likes

Subscription
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment doesnt function

Spotify sended me an email where they said that my spotify abo ends in two days so i decided to buy a gift card. When i used it i could use spotify as always. When the 2 days where gone they just notify me that i didnt pay and just ended my Abo. WHY?...

Newbie

Spotify sended me an email where they said that my spotify abo ends in two days so i decided to buy a gift card. When i used it i could use spotify as always. When the 2 days where gone they just not...

Alejandar

Spotify

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution please help

hello rockers.. well today i was in a little friday coma and did press the log out from facebook button in spotify.. and now i dont have premium anymore.. and i had a **bleep**loads of problems to log in again.. but now im in and lmost al of my lists...

Newbie

hello rockers.. well today i was in a little friday coma and did press the log out from facebook button in spotify.. and now i dont have premium anymore.. and i had a **bleep**loads of problems to lo...

Alejandar

Spotify

198 Views

1 replies

0 likes

  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hola, necesito ayuda!

Tengo un plan familiar Premium pero la cuenta que administraba estaba vinculada con Facebook pero esa cuenta me la eliminaron y ahora no se como Seguir administrando las demás cuentas

Newbie

Tengo un plan familiar Premium pero la cuenta que administraba estaba vinculada con Facebook pero esa cuenta me la eliminaron y ahora no se como Seguir administrando las demás cuentas

MaryC1

Spotify Legend

162 Views

1 replies

0 likes

  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pago

Queria saber porque me lo cobran de la cuenta y me deja usarlo como si no pagará...escuchando anuncios y sin poder pasar las canciones

Newbie

Queria saber porque me lo cobran de la cuenta y me deja usarlo como si no pagará...escuchando anuncios y sin poder pasar las canciones

MaryC1

Spotify Legend

199 Views

1 replies

0 likes

  • 199 Views
  • 1 replies
  • 0 likes

I cant play premium offline.

If I'm not connected to some kind of internet then I can't listen to my downloaded songs. I pay for premium monthly.

Newbie

If I'm not connected to some kind of internet then I can't listen to my downloaded songs. I pay for premium monthly.

Bubblegum21

Newbie

196 Views

1 replies

0 likes

  • 196 Views
  • 1 replies
  • 0 likes

Getting charged but don't have an account

I have just noticed on my credit card statement that I have been being charged fro spotify for the past 3 months, however on my online account it says I don't have any subscriptions. I have also checked my mobile phone carrier and it doesn't show the...

Casual Listener

I have just noticed on my credit card statement that I have been being charged fro spotify for the past 3 months, however on my online account it says I don't have any subscriptions. I have also chec...

DiamondAura71

Casual Listener

346 Views

3 replies

0 likes

Account
Subscription
  • 346 Views
  • 3 replies
  • 0 likes

Pago de spotify premium

Hola. Inicie la prueba gratis de sopotify premium. Me decía que se me cobrarían 9,99 el proximo mes, pero me han cargado en la cuenta la prueba gratuita.

Newbie

Hola. Inicie la prueba gratis de sopotify premium. Me decía que se me cobrarían 9,99 el proximo mes, pero me han cargado en la cuenta la prueba gratuita.

osornios

Spotify Star

205 Views

1 replies

0 likes

  • 205 Views
  • 1 replies
  • 0 likes

I can't login in my account.

Something went wrong with the automatically payment, and I don't have the information to pay it with Ideal. What can I do to login in my Spotify account again.

Newbie

Something went wrong with the automatically payment, and I don't have the information to pay it with Ideal. What can I do to login in my Spotify account again.

osornios

Spotify Star

230 Views

1 replies

0 likes

  • 230 Views
  • 1 replies
  • 0 likes

Account Data Lost, Help to Unsubscribe

Hello, I've lost my account data because my phone doesn't work and I memorized my data there. I've subscribed for Spotify Premium for a proof period of 3 months. Now I'd like to unsubscribe from this offer. How can I do??Thanks

Newbie

Hello, I've lost my account data because my phone doesn't work and I memorized my data there. I've subscribed for Spotify Premium for a proof period of 3 months. Now I'd like to unsubscribe from this...

osornios

Spotify Star

258 Views

1 replies

0 likes

Account
  • 258 Views
  • 1 replies
  • 0 likes

upgrade from student to premium - how to?

I just recently graduated, and I'm having issues updating my payment information without spotify prompting me to declare my student status. How can I switch my subscription from student to premium without the student discount?

Newbie

I just recently graduated, and I'm having issues updating my payment information without spotify prompting me to declare my student status. How can I switch my subscription from student to premium wi...

osornios

Spotify Star

236 Views

1 replies

0 likes

Account
Premium
Subscription
  • 236 Views
  • 1 replies
  • 0 likes

My account is repeatedly being used by some unknown user, despite my efforts

I have changed my passwords, logged out of all devices. Again and again. And yet my account is constantly being paused because it is being used by another user. Why???

Newbie

I have changed my passwords, logged out of all devices. Again and again. And yet my account is constantly being paused because it is being used by another user. Why???

osornios

Spotify Star

251 Views

1 replies

0 likes

Account
Premium
Security
  • 251 Views
  • 1 replies
  • 0 likes

Face book login help

I'm trying to log in on my school iPad but my account is a facebook account and my school blocked facebook, is there anyway I can log in on my ipad

Newbie

I'm trying to log in on my school iPad but my account is a facebook account and my school blocked facebook, is there anyway I can log in on my ipad

osornios

Spotify Star

4117 Views

1 replies

0 likes

  • 4117 Views
  • 1 replies
  • 0 likes