Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2024-12-10 12:26:34 AM
Meghanleegill
Casual Listener
8916 Views
1 replies
9 likes
Security

8916 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
g2_gdlm
Casual Listener
479999 Views
979 replies
111 likes
Account

479999 Views
979 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1210410 Views
119 replies
117 likes
Account

1210410 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
120566 Views
72 replies
12 likes
Account
Login
Premium

120566 Views
72 replies
12 likes

Subscription not working

My subscription got paused and now I have spotify free. I've been trying to renew my subscription for two days but nothing happens, I've tried with 4 different credit cards and none of them seem to work here, even though they do have funds. Whenever ...

TremulantESP
Newbie
My subscription got paused and now I have spotify free. I've been trying to renew my subscription for two days but nothing happens, I've tried with 4 different credit cards and none of them seem to w...
2016-08-24 5:20:24 AM
2016-08-24 5:43:06 AM
Algee
Roadie
145 Views
1 replies
0 likes
Account
Premium
Subscription

145 Views
1 replies
0 likes

Problemas con cuenta familiar

No sé si alguien me puede ayudar con esto... Tengo una cuenta familiar y el pago se realiza el 7 de cada mes, este mes no tenía dinero en la tarjeta, entonces deposite hasta hace unos días y me estaba fijando en mi estado de cuenta y miro que hiciero...

Carlosmejia91
Newbie
No sé si alguien me puede ayudar con esto... Tengo una cuenta familiar y el pago se realiza el 7 de cada mes, este mes no tenía dinero en la tarjeta, entonces deposite hasta hace unos días y me estab...
2016-08-24 2:27:16 AM
2016-08-24 2:45:38 AM
osornios
Spotify Star
186 Views
1 replies
0 likes
Premium

186 Views
1 replies
0 likes

pay pal payment problem still unsolved

Just wanted to say that customer support service in POLAND is a joke. They hired foreigners who probably use translator to communicate with their clients in Poland and they are pretty much useless.I had problem with pay pal payment this month, they c...

moniunia
Newbie
Just wanted to say that customer support service in POLAND is a joke. They hired foreigners who probably use translator to communicate with their clients in Poland and they are pretty much useless. ...
2015-07-14 12:39:38 PM
2016-08-24 2:10:07 AM
willsup1122
Newbie
322 Views
1 replies
1 likes
Premium
Subscription

322 Views
1 replies
1 likes

Superuser Contribution Duvida em teste Spotify premion

eu clikei la em testar o Spotify Premion e me mandou para uma pagina ...falando que se nao cancelace ate um certo dia determinado aceitaria com as normas de concordancia e teria que pagar uma taxa...teria como cancelar isso?????

user-removed
Visitor
eu clikei la em testar o Spotify Premion e me mandou para uma pagina ...falando que se nao cancelace ate um certo dia determinado aceitaria com as normas de concordancia e teria que pagar uma taxa......
2016-08-24 1:18:41 AM
2016-08-24 1:58:15 AM
Alejandro_C
Spotify Legend
154 Views
1 replies
0 likes

154 Views
1 replies
0 likes

Superuser Contribution Can't find where to confirm details for refund for cancellation. Please help!

Trying to get a refund for a cancellation, but they need me to confirm my last 4 of my card, my DOB, and my name. Can't find how to do this as there's no link in the email or page for this on the website. Please help.

conner5871
Newbie
Trying to get a refund for a cancellation, but they need me to confirm my last 4 of my card, my DOB, and my name. Can't find how to do this as there's no link in the email or page for this on the web...
2016-08-24 1:02:16 AM
2016-08-24 1:45:02 AM
Alejandro_C
Spotify Legend
158 Views
1 replies
0 likes
Account

158 Views
1 replies
0 likes

Superuser Contribution Mejore mi cuenta a premium

Hola Mejore mi cuenta a premium con cargo a tarjeta, el banco me avisa en cuanto se realiza un cargo, recibi el mail de parte de mi banco y mi cuenta continua de forma gratuita. Ya desinstale el programa en mis dispositivos y desktop sin exito,que de...

YunoJorda
Newbie
Hola Mejore mi cuenta a premium con cargo a tarjeta, el banco me avisa en cuanto se realiza un cargo, recibi el mail de parte de mi banco y mi cuenta continua de forma gratuita. Ya desinstale el prog...
2016-08-23 12:52:21 AM
2016-08-24 1:44:05 AM
Alejandro_C
Spotify Legend
162 Views
1 replies
0 likes

162 Views
1 replies
0 likes

Superuser Contribution Not accepting my credit card: "having a bad day"

I am currently trying to renew my student discount and re-subscribe to Spotify Premium. For three days now I have been getting the "having a bad day" error message when I try to enter my Visa debit card information. This is the same card I've been us...

alexabw16
Newbie
I am currently trying to renew my student discount and re-subscribe to Spotify Premium. For three days now I have been getting the "having a bad day" error message when I try to enter my Visa debit c...
2016-08-23 12:45:49 AM
2016-08-24 1:41:55 AM
Alejandro_C
Spotify Legend
377 Views
1 replies
0 likes

377 Views
1 replies
0 likes

Superuser Contribution Bezahlart ändern

Hallo!aktuell muss ich jeden Monat die Gebühren selber an Spotify (Klarna) überweisen. Da mir das aber eigentlich zu umständlich ist möchte ich das gerne so umstellen, dass es eingezogen wird von Spotify (oder Klarna). Allerdings tritt immer eine Feh...

spakerare
Casual Listener
Hallo! aktuell muss ich jeden Monat die Gebühren selber an Spotify (Klarna) überweisen. Da mir das aber eigentlich zu umständlich ist möchte ich das gerne so umstellen, dass es eingezogen wird von S...
2016-08-23 11:55:51 PM
2016-08-24 1:40:21 AM
Alejandro_C
Spotify Legend
318 Views
1 replies
0 likes
Account
Other
Premium

318 Views
1 replies
0 likes

Superuser Contribution How to unsubscribe from an inactive account

My Spotify logged me out a few months ago and the only way to get back in was to change my password. After doing this I lost all my playlists and it would only let me use Spotify free even though I was currently paying for premium. I can't find anywa...

user-removed
Visitor
My Spotify logged me out a few months ago and the only way to get back in was to change my password. After doing this I lost all my playlists and it would only let me use Spotify free even though I w...
2016-08-23 11:32:00 PM
2016-08-24 1:33:44 AM
Alejandro_C
Spotify Legend
559 Views
1 replies
0 likes

559 Views
1 replies
0 likes

Superuser Contribution Public Radio Station for my School

I would like to create a public radio station that any Spotify user can Follow, how can we do this?

benthom
Newbie
I would like to create a public radio station that any Spotify user can Follow, how can we do this?
2016-08-23 10:21:04 PM
2016-08-24 1:28:17 AM
Alejandro_C
Spotify Legend
196 Views
1 replies
0 likes

196 Views
1 replies
0 likes

Superuser Contribution No puedo publicar una idea

No encuentro la forma de poder postear una idea

ari_cohen
Casual Listener
No encuentro la forma de poder postear una idea
2016-08-23 10:17:10 PM
2016-08-24 1:16:44 AM
Alejandro_C
Spotify Legend
270 Views
1 replies
0 likes
Other

270 Views
1 replies
0 likes

Superuser Contribution Help

I can't get my Spotify to work and I have the premium with Rogers

Vanillaaron
Newbie
I can't get my Spotify to work and I have the premium with Rogers
2016-08-23 10:16:39 PM
2016-08-24 1:14:19 AM
Alejandro_C
Spotify Legend
137 Views
1 replies
0 likes

137 Views
1 replies
0 likes

Superuser Contribution My subscription Pause

I paid my subscription , and it was charge 2 times but still my family plan is still on pause.

Godmoneylife123
Newbie
I paid my subscription , and it was charge 2 times but still my family plan is still on pause.
2016-08-23 9:52:45 PM
2016-08-24 1:12:37 AM
Alejandro_C
Spotify Legend
183 Views
1 replies
0 likes
Account

183 Views
1 replies
0 likes

Get device password

I have registered my account with my facebook account. Now I wanted to get a device password and clicked the button to receive a link to set a account name and passwort. The message showed the right email adress but I never received an email.

RoddyRott
Casual Listener
I have registered my account with my facebook account. Now I wanted to get a device password and clicked the button to receive a link to set a account name and passwort. The message showed the right ...
2016-08-14 2:31:52 PM
2016-08-24 1:09:38 AM
osornios
Spotify Star
254 Views
3 replies
0 likes
Account
Login
Premium

254 Views
3 replies
0 likes

Cannot log in via Facebook or Windows desktop app (Error code 3 or Login Failed)

I've been using spotify for over a year and up until last week, I have not been able to log in via my facebook account (the only way I've EVER logged in/registered). When I click on the app and attempt to log in w facebook, it tells me incorrect user...

augforce
Newbie
I've been using spotify for over a year and up until last week, I have not been able to log in via my facebook account (the only way I've EVER logged in/registered). When I click on the app and attem...
2016-04-13 9:33:46 PM
2016-08-23 12:54:41 AM
osornios
Spotify Star
1059 Views
4 replies
0 likes
Account
Login
Premium
Subscription

1059 Views
4 replies
0 likes

Superuser Contribution Refund

My card was recently used for a Spotify account and it was not me. Is there a way I can find out who did it and get the charges taken off?

Jpadilla99
Newbie
My card was recently used for a Spotify account and it was not me. Is there a way I can find out who did it and get the charges taken off?
2016-08-23 10:53:50 PM
2016-08-23 11:50:54 PM
Alejandro_C
Spotify Legend
152 Views
1 replies
0 likes
Account

152 Views
1 replies
0 likes

Superuser Contribution Student discount still connected to old account

Hi there, so I signed up to spotify premium a few months ago on an old account using my student discount. Part way through I cancelled the subscription and the account is now my brothers and re subscribed using his student discount. When I try and ac...

tdgski
Newbie
Hi there, so I signed up to spotify premium a few months ago on an old account using my student discount. Part way through I cancelled the subscription and the account is now my brothers and re subsc...
2016-08-23 10:48:17 PM
2016-08-23 11:40:53 PM
Alejandro_C
Spotify Legend
153 Views
1 replies
0 likes
Account
Other
Premium
Subscription

153 Views
1 replies
0 likes

Superuser Contribution Overcharged for student account and not sure how long its been happening

I signed up for the student account and noticed on my bills I've been charged the full price. I know you're allowed to renew thrice, but I haven't renewed ever and am still a student. Is there a way to use the full payments that i've already made and...

rajt
Newbie
I signed up for the student account and noticed on my bills I've been charged the full price. I know you're allowed to renew thrice, but I haven't renewed ever and am still a student. Is ...
2016-08-23 8:52:57 PM
2016-08-23 11:33:08 PM
Alejandro_C
Spotify Legend
160 Views
1 replies
0 likes

160 Views
1 replies
0 likes

Superuser Contribution Cuenta de Facebook cerrada

He cerrado hace unos cuantos meses mi cuenta de Facebook, en la que tenía vinculada mí cuenta Spotify... me gustaría recuperar mis playlist, ya que tengo otro usuario.Porfavor, cómo puedo hacer? gracias

estefania15
Newbie
He cerrado hace unos cuantos meses mi cuenta de Facebook, en la que tenía vinculada mí cuenta Spotify... me gustaría recuperar mis playlist, ya que tengo otro usuario. Porfavor, cómo puedo hacer? gr...
2016-08-23 6:37:06 PM
2016-08-23 11:31:31 PM
Alejandro_C
Spotify Legend
224 Views
1 replies
0 likes

224 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify charging premium

I got the .99p deal in england whilst i was living there and spotify has continued to charge me after the 99p deal has expired even though i believe i didnt ask to continue paying and now my paypal is overdrawn i would like to have the charges revert...

Emmett01
Newbie
I got the .99p deal in england whilst i was living there and spotify has continued to charge me after the 99p deal has expired even though i believe i didnt ask to continue paying and now my paypal i...
2016-08-23 9:34:11 AM
2016-08-23 11:17:34 PM
Alejandro_C
Spotify Legend
306 Views
3 replies
0 likes
Premium
Subscription

306 Views
3 replies
0 likes

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