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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Newbie
  • 393368 Views
  • 935 replies
  • 107 likes
  • Account
  • 393368 Views
  • 935 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1169852 Views
  • 119 replies
  • 112 likes
  • Account
  • 1169852 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98565 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98565 Views
  • 68 replies
  • 10 likes

Cancelled my spotify account still taking money off me. Plis i forgot my email and password

Hey there I cancelled my spotify premium account but it's still deducting money from my account and now I can't remember my email and password. It's also taking money 2 aweek off my account

  • Newbie
  • Hey there I cancelled my spotify premium account but it's still deducting money from my account and now I can't remember my email and password. It's also taking money 2 aweek off my account
  • Maxim
  • Spotify Star
  • 215 Views
  • 1 replies
  • 0 likes
  • Premium
  • 215 Views
  • 1 replies
  • 0 likes

Need help

I subscribed on spotify premium using my credit card. But ive got a free spotify premium as a promo of globe telecom. how can I unsubscribe my 1st subrcription using my credit card.

  • Newbie
  • I subscribed on spotify premium using my credit card. But ive got a free spotify premium as a promo of globe telecom. how can I unsubscribe my 1st subrcription using my credit card.
  • Maxim
  • Spotify Star
  • 130 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 130 Views
  • 1 replies
  • 0 likes

Paying for Spotify Premium through iTunes but still shows as free

I moved from Spotify Free to Premium and are paying via iTunesBut when I log on to my Spotify account via a webpage it still shows as freeAnd this is prevnting me from hooking up to my new Sonos system I boughtI heard Spotify just needs to update my ...

  • Newbie
  • I moved from Spotify Free to Premium and are paying via iTunes But when I log on to my Spotify account via a webpage it still shows as free And this is prevnting me from hooking up to my new Sonos ...
  • Maxim
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • Account
  • 190 Views
  • 1 replies
  • 0 likes

Solved!! Premium uppgrade

Hej, I just upgraded to premium and invited my two kids. We all have separate accounts today. Will the accounts automatically change into premium? No risk for double charges? Best Regards ilona

  • Newbie
  • Hej, I just upgraded to premium and invited my two kids. We all have separate accounts today. Will the accounts automatically change into premium? No risk for double charges? Best Regards ilona &nbs...
  • Maxim
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • Premium
  • 164 Views
  • 1 replies
  • 0 likes

Being charged for premium when I cancelled my subscription.

I had made sure that my automatic renewal was off so that this wouldn't happen but when my Spotify premium expired I was charged again. I would like to know why and I would also like my money back!!!

  • Casual Listener
  • I had made sure that my automatic renewal was off so that this wouldn't happen but when my Spotify premium expired I was charged again. I would like to know why and I would also like my money back!!!
  • Maxim
  • Spotify Star
  • 244 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 244 Views
  • 3 replies
  • 0 likes

Changed facebook password now I can't login

Hi I recently changed my facebook password and now I cannot log in spotify with facebook anymore. (tryinglogging in with the webplayer prompts me to the message "username or password wrong", while trying logging in on the desctop app gives me an erro...

  • Newbie
  • Hi   I recently changed my facebook password and now I cannot log in spotify with facebook anymore. (tryinglogging in with the webplayer prompts me to the message "username or password wrong...
  • user-removed
  • Not applicable
  • 1031 Views
  • 2 replies
  • 0 likes
  • Account
  • 1031 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Artist account

Hey there! I woud like to know how the connection between my music and my account is made. I can search and listen to my music on spotify, but I haven't gotten my account. Thank you for your time, Hellen.

  • Newbie
  • Hey there! I woud like to know how the connection between my music and my account is made. I can search and listen to my music on spotify, but I haven't gotten my account.   Thank you for your...
  • MattSuda
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • Account
  • 285 Views
  • 1 replies
  • 0 likes

locked out of premium account

Somehow spotify logged me out of my premium account. When I attempted to log back im through facebook it said an account already existed with this email. Of course it does that's the account I pay for and want to use! Followed help forum instructions...

  • Newbie
  • Somehow spotify logged me out of my premium account. When I attempted to log back im through facebook it said an account already existed with this email. Of course it does that's the account I pay fo...
  • Skydye84
  • Newbie
  • 5364 Views
  • 4 replies
  • 0 likes
  • 5364 Views
  • 4 replies
  • 0 likes

Paid for premium and won't let me log in

I paid for premium and my Spotify app on my I phone 6s just says my email or password is wrong witch it isn't.

  • Newbie
  • I paid for premium and my Spotify app on my I phone 6s just says my email or password is wrong witch it isn't.
  • MattSuda
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • Login
  • 203 Views
  • 1 replies
  • 0 likes

Can't pay with my credit card after payment failures

I've always used my credit card to pay for my suscription. 2 months ago spotify couldn't charge me because i had no founds so i moved back to free suscription. Now that my credit card has money on it again, spotify won't let me pay with it (It always...

  • Newbie
  • I've always used my credit card to pay for my suscription. 2 months ago spotify couldn't charge me because i had no founds so i moved back to free suscription. Now that my credit card has money on it...
  • Alberto_mx
  • Regular
  • 265 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 265 Views
  • 1 replies
  • 0 likes

Paid for premium, only have access to free

I paid for premium subscription and the amount was deleted from my bank account but I still only have access to the free subscription. I have logged out and logged back in. I have deleted the app on my iPhone and redownloaded it. Nothing seems to be ...

  • Casual Listener
  • I paid for premium subscription and the amount was deleted from my bank account but I still only have access to the free subscription. I have logged out and logged back in. I have deleted the app on ...
  • Susanacs13
  • Newbie
  • 937 Views
  • 11 replies
  • 0 likes
  • Premium
  • 937 Views
  • 11 replies
  • 0 likes

ATT SPOTIFY People!

I have used yall the whole time u have been in the USA...But now I pay for the UPGRADE and my spotify has been OFFLINE getting the 101....... I haven't been able to hear any of my music now for almost 3weeks and I pay for it!!! HELP!! I'm Not Happy a...

  • Newbie
  •  I have used yall the whole time u have been in the USA...But now I pay for the UPGRADE and my spotify has been OFFLINE getting the 101....... I haven't been able to hear any of my music now for...
  • Gerhald
  • Casual Listener
  • 529 Views
  • 2 replies
  • 0 likes
  • 529 Views
  • 2 replies
  • 0 likes

Cannot log into my premium account but still being charged

I haven't been able to log into my premium account for months and Spotify has yet to respond to any of my emails asking for help. It is pathetic how there is no customer service line that I can call, and I have to rely on them email me back which the...

  • Visitor
  • I haven't been able to log into my premium account for months and Spotify has yet to respond to any of my emails asking for help. It is pathetic how there is no customer service line that I can call,...
  • user-removed
  • Not applicable
  • 532 Views
  • 10 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 532 Views
  • 10 replies
  • 0 likes

Upgraded from Premium to Family, no devices listed but cannot add a device

I am so lost! I upgraded from Premium to Premium Family today, which is what it says when I log in with a browser on my computer. My phone simply says "Premium." Either way, I removed all devices for offline listening on the browser, but when my son ...

  • Casual Listener
  • I am so lost! I upgraded from Premium to Premium Family today, which is what it says when I log in with a browser on my computer. My phone simply says "Premium." Either way, I removed all devices for...
  • StephDol
  • Casual Listener
  • 153 Views
  • 1 replies
  • 0 likes
  • Login
  • 153 Views
  • 1 replies
  • 0 likes

error de suscripcion con movistar

Tengo una cuenta premium a traves de movistar,la he estado usando por un largo tiempo y ahora me aparece que ya es una cuenta free. alguien sabe porque es este problema? o como solucionarlo?

  • Newbie
  • Tengo una cuenta premium a traves de movistar,la he estado usando por un largo tiempo y ahora me aparece que ya es una cuenta free. alguien sabe porque es este problema? o como solucionarlo?
  • osornios
  • Spotify Star
  • 420 Views
  • 1 replies
  • 2 likes
  • Account
    Premium
  • 420 Views
  • 1 replies
  • 2 likes

Hola, necesito ayuda!

Se realizo el pago de spotify dos veces en mi tarjeta pero no tengo el plan familiar aun y ya paso un dia ayuda porfavor u.u

  • Newbie
  • Se realizo el pago de spotify dos veces en mi tarjeta pero no tengo el plan familiar aun y ya paso un dia ayuda porfavor u.u
  • osornios
  • Spotify Star
  • 115 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 115 Views
  • 1 replies
  • 0 likes

Cant login with facebook

I've been music deprived for three weeks now because I can't login using my Facebook. I get a message that says "unable to login; wrong username or password" but I don't have a username or password since I've always used my fb. I have tried installin...

  • Casual Listener
  • I've been music deprived for three weeks now because I can't login using my Facebook. I get a message that says "unable to login; wrong username or password" but I don't have a username or password s...
  • osornios
  • Spotify Star
  • 431 Views
  • 3 replies
  • 1 likes
  • Login
  • 431 Views
  • 3 replies
  • 1 likes

Man what wrong with spotfiy nowdays. Making me feel like going back to pandora.

First they deleted everyone of my playlist. Wiped out clean. Then I pay in advance up to three months of their premium package. And I didn't even get half the options they use to let you have. Like if you travel somewhere off line you can still liste...

  • Regular
  • First they deleted everyone of my playlist. Wiped out clean. Then I pay in advance up to three months of their premium package. And I didn't even get half the options they use to let you have. Like i...
  • mapuya19
  • Community Legend
  • 212 Views
  • 3 replies
  • 0 likes
  • Premium
  • 212 Views
  • 3 replies
  • 0 likes

Can't share the Family Premium Plan

En mi cuenta, dice Pais: "GB". voy a editarlo y poner Chile (que es donde vivo) y no me da la alternativa. Entonce pagué premium familiar para 6 y nadie de mis hijos puede conectarse porque, le llega el mensaje que viven en otro dirección. Alguien me...

  • Newbie
  • En mi cuenta, dice Pais: "GB". voy a editarlo y poner Chile (que es donde vivo) y no me da la alternativa. Entonce pagué premium familiar para 6 y nadie de mis hijos puede conectarse porque, le llega...
  • osornios
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 149 Views
  • 1 replies
  • 0 likes

Playstation music and Spotify Student discount

Hi,I started my Spotify premium account a while ago through playstation music. Now I have signed up to do a diploma and have myself an NUS card to get the student discount. However, I cannot seem to apply it to my account. It just keeps pointing me p...

  • Casual Listener
  • Hi, I started my Spotify premium account a while ago through playstation music. Now I have signed up to do a diploma and have myself an NUS card to get the student discount.  However, I cannot...
  • mapuya19
  • Community Legend
  • 1019 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1019 Views
  • 3 replies
  • 0 likes