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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello,Over the last month or so I have been continually interrupted by someone else using my Spotify.It is not restricted to a time of day, but a password change and logging out of devices has not helped.Whoever is using my account appears to be real...
Hi there, i live in Brazil and i was using spotify family, today spotify announced the new spotify family plan wich is way cheaper so i wanted to change to it, when i tried at first i received a message saying that i cant make that change. So i just ...
Im trying to pay de promotion of 3 months for 99 pesos, and appears a message that says there has been a problem but it hasnt made a pay charge on my credit charge yet, but I have theee charges on my credit card of 159 pesos and no spotify premium ye...
My account currently is on family +2 but the new update to the plan has not taken any change to the new family plan. What should I do?Thanks.
Hello there. I want to migrate from credit card to bank slip. I live in Brasil. I want to keep using the same email and same username, but when i cancel the credit card, it doesn't really cancels it. When i go to change the payment option, it doesn't...
My payment declined and i submitted a payment again, but I am still getting ads and saying i do not have tje premium. I have deleted the app from all the devices that I have it on. Please help I am paying for something I cannot use.
If i sign up for a family plan for 6 people, is the payment $14.99 per person or just me that has to pay the $14.99
I was charged 9.99 for the month, after prepaying for the year. I have submitted 4 contact forms, but with no response from Spotify . Does Spotify read or respond to these forms? The credit card company removed the charge from my statement , but I'm ...
I had premium through iTunes for a long time, but then my dad purchased the family plan. I canceled the iTunes subscription, but it won't let me accept the invitation. what do i do?
Please help! I don't know whats going wrong with my account, I have tryed paying with different credit and debit cards, also tryed PayPal and still can't get my payment be submitted. Payment, Account, Premium, I guess it is something wrong with my ac...
I have been using Spotify Premium with the student discount for about a year now. I am still enrolled at Louisiana Tech University and I just recieved a charge for $9.99 instead of $4.99 on May 23, 2016. I would like to be refunded the difference and...
I'm from the UK but on holiday in Colombia and am unable to log into my account on my phone. The error message 'you appear to be trying to log into Spotify from a different country' keeps appearing but I am unable to change my country in account sett...
I have a family plan and wanted to know if we can play at the same time. .myself, my familyOr would we be disconnected and only one person at a time can play ?
How do I switch my premium account of ($9.99/month) to a student discount ($4.99/month)?
If ym Company is the entity or owner of the acocunt how many people can log in and use it? (Not simultaneously) And how many users can listen to it at a given time if kept internal to employees only? Thanks
Me he suscrito por dos veces a la cuenta premium de spotify he recibido el cobro las dos veces y no me funciona me gustaria recibir algo de ayuda gracias
I went on today to find all my songs I downloaded gone anyway to get them back.
Need a hand with case # 05480697 . The matter is fairly urgent and would appreciate some help as I filed the case a couple days ago.
Hello! I have reached out via email but have yet to recieve a response... It's been a few months now, so I'm hoping this will work. As the title says, I've recently found that my account has been charged double for some time now. I am a student in un...
Hoy en la mañana hice el pago de costumbre para obtener mi cuenta premium, pero sigo sin tener servicio.