Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hace un mes compré una tarjeta para un mes de spotify premium, porque vi una oferta que decía que si comprabas un mes te regalaban otros dos, bueno hice todo eso y todas las cosas correctamente, pero ya pasó el mes, y se me quitó el premium ¿qué hago...
Hi, I was wondering how I can get notifications when a new user starts following my playlist? A friend of mine seems to get notifications when he gets a new follower on his playlist, but this is not the case for me. I don't see any options at Setting...
i canceled my premium yesterday using my phone and today i got charged for premium... gg spotify
I bought premium by the promo 60 days free but only work just one mounth
I changed my password because of the recent account breach and forgot that my email is outdated so i can't change it back. I need help asap!
I currently pay a premium subscription through iTunes and want to cancel this and subscribe directly with Spotify. Will I lose all of my existing playlists and music? Is there a way of transferring them?
On my premium account I get a "No internet connection detected" error code 4, and "this user profile failed to load". This is via a Facebook login. On another free account Spotify works fine (not login via Facebook), not my Internet connection. Issue...
If I have the family plan which is Premium+ one family member, can it be any member? In otherwords, can it just be 2 users on at the same time or does the other listener have to be registered via their e-mail. ThanksGreg
Hello everybody I hope that someone is able to help me! I noticed to have receive on my personal Bank account a bill of €-9.99 from spotify but I don't remember to have activate any subscription!!! Infact I have two accounts on spotify, but both have...
Hola, quisiera crear una contraseña para otro dispositivo, pero no me lo permite, obtengo el nombre de usuario y el mail para crearla, pero al momento de confirmar la contraseña, me da error. Ya probe usando mayusculas, minusculas, numeros, las tres ...
Can I use my spotify in Sweden even though in from UK if I pay for it or do you still get the 14day restrictions as I am here for 6 months
Warning change ur password asap! Dear all, As u maybe know Spotify has been hacked and hunderds of accounts has been published online.Username, Password etc are free to find for everyone. CHANGE ASAP UR PASSWORD! Do you use the same password on other...
Help!!! I created a spotify premium account using FB credentials, the FB account has since been closed and I'm unable to login to sportify with other devices as I can;t find my membership ID. The old version of software listed the membership number, ...
Hi there. After reading about a security breach with Spotify customer info being leaked, I wanted to change my password. After clicking into my account information, I see my email has many typos. So when I try to send a reset notification to my email...
Hi,My name is Luan and I am with difficulty in configuring my account in Spotify. My account is not personal, but a company. I would like to create playlists, to edit the layer and the profile picture also. Exactly as this: https://play.spotify.com/u...
I signed up for the 2 member plan and have somehow been on the 3 person. I'm being charged for 3 when all I want is 2. I have asked how to fix this and tried but nothing happens or changed. Please fix this error, we love your service and would like t...
I have to create a new account, get a new email address, ping you to transfer my playlists? What about the fact that I have Spotify set up on several other devices? Does all that get screwed up (e.g., need to re-download the offline stuff)? This is a...
I am paying £9.99 at the moment per month but I have unidays where I can get spotify premium for £5 , how can I change to the student??
Hi! I've been a premium subscriber for a good few years now but over the last few days I've noticed I am now on the 'Free' service? Any ideas why? And can I get back onto premium Thanks Mark
Well my friend told me like this january.That last november she payed for 3 months premium..then she stopped spotify then like weeks then after awhile she opened her spotify to look her subscription its still premium..so when she got vacation and hav...