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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • jacobburgo
  • Newbie
  • 305720 Views
  • 870 replies
  • 98 likes
  • Account
  • 305720 Views
  • 870 replies
  • 98 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1140017 Views
  • 119 replies
  • 107 likes
  • Account
  • 1140017 Views
  • 119 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 81113 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 81113 Views
  • 64 replies
  • 9 likes

Changing Country

I have moved to South Africa and I am unable to select it as my country from the country selector in my account profile. In fact, I can't select or input any country besides USA. I cannot use Spotify until the auto detected country and the account pr...

  • Newbie
  • I have moved to South Africa and I am unable to select it as my country from the country selector in my account profile. In fact, I can't select or input any country besides USA. I cannot use Spotify...
  • Maxim
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • Account
  • 143 Views
  • 1 replies
  • 0 likes

Solved!! 50% off for a student premium spotify

I just saw the add of 50% for a student subscription which made me decide to get premium however I'm a student in Highschool, not college and obviously it can't indetify me since I don't go to college...Is there any way to prove my identity that I'm ...

  • Casual Listener
  • I just saw the add of 50% for a student subscription which made me decide to get premium however I'm a student in Highschool, not college and obviously it can't indetify me since I don't go to colleg...
  • ArtyRykoff
  • Casual Listener
  • 674 Views
  • 4 replies
  • 0 likes
  • Premium
  • 674 Views
  • 4 replies
  • 0 likes

Cancelled subscription, button for cancelling now gone, side still says subscription will renew

I cancelled my subscription for premium (100% sure, got confirmation and could not use premium anymore). For some reason now i have access to premium again without renewing it manually. The button for cancelling the subscription is gone now(!), but t...

  • Newbie
  • I cancelled my subscription for premium (100% sure, got confirmation and could not use premium anymore). For some reason now i have access to premium again without renewing it manually. The button fo...
  • SuperWisdom
  • Community Legend
  • 119 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 119 Views
  • 1 replies
  • 0 likes

Recently made a new account with Premium UNDER the same email as my Spotify Free account

Recently I subscribed to Spotify Premium by logging in using my Facebook account through my phone while I was at work (forgot that I had registered with a username for home instead of through Facebook). However, both my FB and home account uses the s...

  • Newbie
  • Recently I subscribed to Spotify Premium by logging in using my Facebook account through my phone while I was at work (forgot that I had registered with a username for home instead of through Faceboo...
  • SuperWisdom
  • Community Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 138 Views
  • 1 replies
  • 0 likes

I cancelled my premium a few days prior to its deadline. Got charged again last night

I subscribe to the 0.99 for 3 months promotion on December 29th 2015 and two days before it was suppose to charge me again on the 29th of March 2016, i cancelled my premium subscription. To my confusion, i discovered i was charged 0.99 accordingly la...

  • Casual Listener
  • I subscribe to the 0.99 for 3 months promotion on December 29th 2015 and two days before it was suppose to charge me again on the 29th of March 2016, i cancelled my premium subscription.   To ...
  • SuperWisdom
  • Community Legend
  • 156 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
  • 156 Views
  • 1 replies
  • 0 likes

BEING CHARGED BUT NOT ON PREMIUM

I am being charged monthly but it has only let me use the free service it is asking me to try a free month again. Whats up with this. Not happy.

  • Newbie
  • I am being charged monthly but it has only let me use the free service it is asking me to try a free month again.   Whats up with this.   Not happy.
  • Maxim
  • Spotify Star
  • 109 Views
  • 1 replies
  • 0 likes
  • Account
  • 109 Views
  • 1 replies
  • 0 likes

9 pesos premium subscription

I saw this ad yesterday in facebook. That for only 9 pesos I will be able to get 3 month premium subscription. So I tried. Then today, I'm trying to purchase something from the play store that shocked me cause I know I have enough balance but all of ...

  • Newbie
  • I saw this ad yesterday in facebook. That for only 9 pesos I will be able to get 3 month premium subscription. So I tried. Then today, I'm trying to purchase something from the play store that shocke...
  • osornios
  • Spotify Star
  • 688 Views
  • 3 replies
  • 0 likes
  • 688 Views
  • 3 replies
  • 0 likes

Cancel my Premium Trial

I need to cancel the premium trial because Spotify is not giving me what I am looking for.

  • Newbie
  • I need to cancel the premium trial because Spotify is not giving me what I am looking for.
  • SuperWisdom
  • Community Legend
  • 79 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 79 Views
  • 1 replies
  • 0 likes

Sportify premium with fido stopped

For some reason my spotify premium which came with my fido pulse stopped. the two years i was supposed to get hasn't passed and i'm wondering how I got downgraded with no intervention from me or anyone else. I was able to use premium yesterday

  • Newbie
  • For some reason my spotify premium which came with my fido pulse stopped.   the two years i was supposed to get hasn't passed and i'm wondering how I got downgraded with no intervention from m...
  • user-removed
  • Not applicable
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 150 Views
  • 1 replies
  • 0 likes

Spotify thinks Im abroad

Just got back from a vacation from Hongkong and when i tried to open my spotify account here in the Philippines (where I lived) , it was logged out and i cant open it plus it kept saying that i could only use spotify abroad for 14 days.

  • Newbie
  • Just got back from a vacation from Hongkong and when i tried to open my spotify account here in the Philippines (where I lived) , it was logged out and i cant open it plus it kept saying that i could...
  • user-removed
  • Not applicable
  • 115 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
  • 115 Views
  • 2 replies
  • 0 likes

Need clarity regarding upgrades/etc

I signed up for the student aqddition. It debited the amount of my checking account and placed me on a free trial. I have emailed Spotify regarding this and have not had any response (it has been over a week now). My question is.....1.) Am I paying f...

  • Casual Listener
  • I signed up for the student aqddition. It debited the amount of my checking account and placed me on a free trial. I have emailed Spotify regarding this and have not had any response (it has been ove...
  • user-removed
  • Not applicable
  • 95 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 95 Views
  • 1 replies
  • 0 likes

Student discount

So I already have a premium account and didn't realise you can have student discount. I don't understand how I just update my current monthly plan by applying the discount as UNIDAYS doesn't give me a discount code. Everytime I click 'redeem' it take...

  • Newbie
  • So I already have a premium account and didn't realise you can have student discount. I don't understand how I just update my current monthly plan by applying the discount as UNIDAYS doesn't give me ...
  • MattSuda
  • Spotify Star
  • 110 Views
  • 1 replies
  • 0 likes
  • Premium
  • 110 Views
  • 1 replies
  • 0 likes

No option to add music to my playlist.

Right i seem to be having an issue, and don't see where to find the help to sort it out. I have recently moved my playlist over to my boyfriends spotify account, i can listen to it fine, but when ever i try and add new music to my playlist there is n...

  • Newbie
  • Right i seem to be having an issue, and don't see where to find the help to sort it out.   I have recently moved my playlist over to my boyfriends spotify account,   i can listen t...
  • user-removed
  • Not applicable
  • 106 Views
  • 1 replies
  • 0 likes
  • Other
  • 106 Views
  • 1 replies
  • 0 likes

Account hacked

My account appears to been hacked by another person. I had to log in with facebook, at my account the email address is wrong and my password as well, Can anyone help me? -Evy-Anne-

  • Newbie
  • My account appears to been hacked by another person. I had to log in with facebook, at my account the email address is wrong and my password as well, Can anyone help me? -Evy-Anne-
  • MattSuda
  • Spotify Star
  • 101 Views
  • 1 replies
  • 0 likes
  • Account
  • 101 Views
  • 1 replies
  • 0 likes

Solved!! Account Hacked and Email Address Changed so Can't Log In!

Hi - I submitted several email support requests to no avail, but I received an email from Spotify saying that my account's email address had been changed on my Premium account so now I can't log in to change it back or even to cancel it! What do I do...

  • Casual Listener
  • Hi -   I submitted several email support requests to no avail, but I received an email from Spotify saying that my account's email address had been changed on my Premium account so now I can't...
  • masemase
  • Casual Listener
  • 262 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 262 Views
  • 2 replies
  • 0 likes

How long for a response from contact forms?

I sent a request first thing and it's now 11 hours later. How long should I expect for reply?

  • Casual Listener
  • I sent a request first thing and it's now 11 hours later. How long should I expect for reply?
  • ryanmedia
  • Roadie
  • 143 Views
  • 1 replies
  • 0 likes
  • Account
  • 143 Views
  • 1 replies
  • 0 likes

Solved!! Want to Start from Scratch

Hey Y'all - I just re-subscribed to premium and want to start completely from scratch .. Is there a way to reset to default, delete all songs, playlists, and radio stations from my account?

  • Newbie
  • Hey Y'all - I just re-subscribed to premium and want to start completely from scratch .. Is there a way to reset to default, delete all songs, playlists, and radio stations from my account?
  • Maxim
  • Spotify Star
  • 2514 Views
  • 1 replies
  • 0 likes
  • Premium
  • 2514 Views
  • 1 replies
  • 0 likes

How long for a response from contact forms?

I sent a request first thing and it's now 11 hours later. How long should I expect for reply?

  • Casual Listener
  • I sent a request first thing and it's now 11 hours later. How long should I expect for reply?
  • Maxim
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • Account
  • 143 Views
  • 1 replies
  • 0 likes

Can i join my non-student account, with a student email for the discount?

I currently have a spotify account linked with my facebook account. My three months of $0,99 premium has run up. I would like to use my student email to get the student discount now instead of paying the full $10. Is that possible?

  • Newbie
  • I currently have a spotify account linked with my facebook account. My three months of $0,99 premium has run up. I would like to use my student email to get the student discount now instead of paying...
  • Maxim
  • Spotify Star
  • 93 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 93 Views
  • 1 replies
  • 0 likes

Delete family member

Hello,As a family administrator I have several family members (4) but want to delete two of them. I heard that this isn't possible (why not? Would be important!) and that I have to cancel my whole premium subscription/account. But what then? Do I hav...

  • Newbie
  • Hello, As a family administrator I have several family members (4) but want to delete two of them. I heard that this isn't possible (why not? Would be important!) and that I have to cancel my whole ...
  • mapuya19
  • Community Legend
  • 276 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 276 Views
  • 1 replies
  • 0 likes