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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
293473 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541792 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129744 Views
74 replies
12 likes
I am willing to join the Premium for Family plan but i have some questions that i didn't found the answer here or in the website. I have two question:1 - Currently i live in a different state than my family, but i still go visit them frequently. The ...
I am willing to join the Premium for Family plan but i have some questions that i didn't found the answer here or in the website. I have two question: 1 - Currently i live in a different state than ...
Not applicable
252 Views
1 replies
0 likes
I'm thinking about purchasing the $.99 offer for the 3 months this summer but I'm traveling to Brazil. Will I be able to use it over there? Thanks!
I'm thinking about purchasing the $.99 offer for the 3 months this summer but I'm traveling to Brazil. Will I be able to use it over there? Thanks!
Spotify Star
140 Views
1 replies
0 likes
A few days ago I accidently found out that I can play all the liked songs from my radio stations. I love that feature, I was so happy, but today I can't find those songs anywhere. I'm not sure if it was a playlist, and I don't remember where I could ...
A few days ago I accidently found out that I can play all the liked songs from my radio stations. I love that feature, I was so happy, but today I can't find those songs anywhere....
Newbie
10183 Views
5 replies
0 likes
I keep trying to dot the 99 cents deal and everytime i put my paypal in it loops me back to the zipcode part, i saw people had this problem before but none of them helped me. any help ? thanks.
I keep trying to dot the 99 cents deal and everytime i put my paypal in it loops me back to the zipcode part, i saw people had this problem before but none of them helped me. any help ? t...
Not applicable
2391 Views
2 replies
1 likes
On the 28th I think I got a new phone and Mistakenly sat up a new account until davemc0924 then I figured out how to get into my old account davemc5875 I was charged 14.99 for the new account then yesterday I was charged 9.99 for my older regular acc...
On the 28th I think I got a new phone and Mistakenly sat up a new account until davemc0924 then I figured out how to get into my old account davemc5875 I was charged 14.99 for the new account then ye...
Not applicable
257 Views
2 replies
0 likes
I just tried joining a family plan and was unable to because my country is showing up as "br" instead of Brazil in my account page. Spotify won't let me use the voucher because of that and I can't change my country because it keeps asking me to resub...
I just tried joining a family plan and was unable to because my country is showing up as "br" instead of Brazil in my account page. Spotify won't let me use the voucher because of that and I can't ch...
Casual Listener
325 Views
1 replies
0 likes
Hi, I recently changed my spotify account password. I am able to log in to my account on the spotify website but i am unable to log in into the spotify app both on my PC and phone. The app says "the username and password is incorrect. (error code: 3)...
Hi, I recently changed my spotify account password. I am able to log in to my account on the spotify website but i am unable to log in into the spotify app both on my PC and phone. The app says "the ...
Casual Listener
530 Views
4 replies
0 likes
I just want to make sure I am not going to get billed for the premium membership since I can not access the account I had premium memership since it was linked to my facebook, and i decdied to delete my facebook yesterday. Any help/suggestions? I alr...
I just want to make sure I am not going to get billed for the premium membership since I can not access the account I had premium memership since it was linked to my facebook, and i decdied to delete...
Spotify Star
257 Views
1 replies
0 likes
Hello, I decided that I want to buy 3 months for 0.99 cents, but when I click on premium it only says free trial, and action for 0,99 is nowhere. Thats first problem. So I tell myself that maybe I have to use first that free 30 days (that 3 months of...
Hello, I decided that I want to buy 3 months for 0.99 cents, but when I click on premium it only says free trial, and action for 0,99 is nowhere. Thats first problem. So I tell myself that maybe I ...
180 Views
0 replies
0 likes
My Spotify thinks I'm France after I've just downloaded it and logged in through Facebook. I haven't been to France for the last 2 years and it's really bugging me. I was going to buy premium but not bothering if it's going to be French music
My Spotify thinks I'm France after I've just downloaded it and logged in through Facebook. I haven't been to France for the last 2 years and it's really bugging me. I was going to buy premium but not...
146 Views
0 replies
0 likes
Long story short I had 2 years of prepaid service setup on my account which I dumbly messed up by trying to switch it to a family plan. Now all I want to do is try to restore it back to its original state and I tried dealing with customer service thr...
Long story short I had 2 years of prepaid service setup on my account which I dumbly messed up by trying to switch it to a family plan. Now all I want to do is try to restore it back to its ori...
Not applicable
276 Views
2 replies
0 likes
Hi,I have just checked my bank statements and I have just seen that I am being charged £9.99 for a premium subscription even though I cancelled my account many months ago. Can anybody help? Thank you!
Hi, I have just checked my bank statements and I have just seen that I am being charged £9.99 for a premium subscription even though I cancelled my account many months ago. Can anybody help? Thank...
Newbie
178 Views
2 replies
0 likes
Hi,Firstly, apologies if this has already been covered on the forum but I'm frustrated and can't seem to find anything that covers my exact issue.I attempted to access Spotify on my Android device 2 nights ago and found I was logged out despite not h...
Hi, Firstly, apologies if this has already been covered on the forum but I'm frustrated and can't seem to find anything that covers my exact issue. I attempted to access Spotify on my Android devic...
Not applicable
164 Views
2 replies
0 likes
Hola, quisiera saber porqué la oferta de 3 meses por $9.00 al parecer no se me hace válida cuando voy a hacer el paso final que es el pago (lo haré mediante un oxxo). Es la 1ra vez que contrataré Premium.
Hola, quisiera saber porqué la oferta de 3 meses por $9.00 al parecer no se me hace válida cuando voy a hacer el paso final que es el pago (lo haré mediante un oxxo). Es la 1ra vez que contrataré Pre...
Newbie
352 Views
2 replies
0 likes
I tried out Premium on March 30th, 2016, for free. On April 29th, 2016, I subscribed to Premium for Family. Today, I found out that my account is free. I wonder why this is happening, why am I not charged, so I can continue to be on Premium for Famil...
I tried out Premium on March 30th, 2016, for free. On April 29th, 2016, I subscribed to Premium for Family. Today, I found out that my account is free. I wonder why this is happenin...
Community Legend
170 Views
1 replies
0 likes
Good morning, first of all, thanks for the help. I created the account May 26th. I tried to pay with credit card. After checkout there was no message of confirmation. because of that, few minutes later i realized i had paid 2 times. However, today i ...
Good morning, first of all, thanks for the help. I created the account May 26th. I tried to pay with credit card. After checkout there was no message of confirmation. because of tha...
Community Legend
185 Views
2 replies
0 likes
If someone from Spotify could please help me because I am getting very frustrated with this! I have contacted you twice via the contact form and all I have received is an automated response not an actual answer to my question. I have been charged for...
If someone from Spotify could please help me because I am getting very frustrated with this! I have contacted you twice via the contact form and all I have received is an automated response ...
Community Legend
282 Views
3 replies
0 likes
I want to delete my Spotify account, Can you give me the instructions please?
I want to delete my Spotify account, Can you give me the instructions please?
Community Legend
439 Views
2 replies
0 likes
I have tried to set up the student discount service on my Spotify account using UNiDAYS. However, it says that my UNiDAYS details are already being used on another account & that I cannot use the discount on my account. I would like to find out what ...
I have tried to set up the student discount service on my Spotify account using UNiDAYS. However, it says that my UNiDAYS details are already being used on another account & that I cannot use the...
Community Legend
1519 Views
1 replies
0 likes
hi folks! my subscription ended on 23rd May and I cancelled it on 21st May. I logged into my bank account today and noticed there is a direct debit order for this month. I cancelled the subscription before new one started, why am I being charged? it'...
hi folks! my subscription ended on 23rd May and I cancelled it on 21st May. I logged into my bank account today and noticed there is a direct debit order for this month. I cancelled the subscription ...
169 Views
0 replies
0 likes
