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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75685 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93083 Views
9 replies
2 likes
My spotify account has been hacked and I can't change my password anymore since the hacker changed my email and password. The only I can log in into spotify is now via Facebook.
My spotify account has been hacked and I can't change my password anymore since the hacker changed my email and password. The only I can log in into spotify is now via Facebook.
Not applicable
498 Views
5 replies
0 likes
I listen everyday and my discover weekly and recommended stations are not updating. I use the Android app and I am not using private session.s help
I listen everyday and my discover weekly and recommended stations are not updating. I use the Android app and I am not using private session.s help
Casual Listener
292 Views
2 replies
0 likes
My student discount expired and before I could renew they charged me the standard rate. I'd like to be refunded so I may renew my student discount.
My student discount expired and before I could renew they charged me the standard rate. I'd like to be refunded so I may renew my student discount.
Not applicable
359 Views
1 replies
0 likes
Hello Community, I have read that Spotify will change the Price for Spotify Family from 29,95 EUR to the 14,95 EUR. So I use the Family Package at ENd of the Year 2015. But in my Account Details I see that Spotify has made no change of price. Is this...
Hello Community, I have read that Spotify will change the Price for Spotify Family from 29,95 EUR to the 14,95 EUR. So I use the Family Package at ENd of the Year 2015. But in my Ac...
Spotify Star
594 Views
3 replies
1 likes
I've had a Family Premium plan and have been paying $19.95/month, and just saw that's it's now reduced to $14.95/month. Will this price reduction automatically be applied to current Premium subscribers?
I've had a Family Premium plan and have been paying $19.95/month, and just saw that's it's now reduced to $14.95/month. Will this price reduction automatically be applied to current Premium subscribe...
Casual Listener
589 Views
2 replies
0 likes
If I use the 3 month offer at $.99 can I then proceed to use my student discount
If I use the 3 month offer at $.99 can I then proceed to use my student discount
Not applicable
188 Views
1 replies
0 likes
I canceled my premium account in April but was billed again on May 19 for another month.I want to contact someone but it is annoyingly difficult to find a way to simply e-mail or get help online.All I can find is a street address in New York and inst...
I canceled my premium account in April but was billed again on May 19 for another month. I want to contact someone but it is annoyingly difficult to find a way to simply e-mail or get help online. ...
Casual Listener
411 Views
2 replies
0 likes
I currently have a Family subscription from Spotify owner/investor, swedish telecom companay Telia (4 usrers 199 SEK).With the new prices a regular Family account is now cheaper (6 users 149 SEK).How do I change over from a Telia account to a regular...
I currently have a Family subscription from Spotify owner/investor, swedish telecom companay Telia (4 usrers 199 SEK). With the new prices a regular Family account is now cheaper (6 users 149 SEK). ...
300 Views
0 replies
0 likes
Okay from the beginning. Just got at new phone and installed spotify on it.Couldnt remember my username så typed in my email and hitted lost password. The realised that my spotify account is bound to another email (also the subscription)This is an em...
Okay from the beginning. Just got at new phone and installed spotify on it. Couldnt remember my username så typed in my email and hitted lost password. The realised that my spotify...
Not applicable
263 Views
1 replies
0 likes
I found an advert that displayed spotify premium for three months for £0.99. I even screen spotted to prove it's not the £9.99 one!
I found an advert that displayed spotify premium for three months for £0.99. I even screen spotted to prove it's not the £9.99 one!
Not applicable
527 Views
4 replies
0 likes
I want to delete mu account
I want to delete mu account
Casual Listener
252 Views
1 replies
2 likes
Ok so we have a quite intricate problem on our hands here. My account keeps getting the message that it's been paused cause it's being used somewhere else. Now I know for a fact the only other devices my spotify has ever been used on is my phone and ...
Ok so we have a quite intricate problem on our hands here. My account keeps getting the message that it's been paused cause it's being used somewhere else. Now I know for a fact the only oth...
Not applicable
297 Views
1 replies
0 likes
My wife just has premium Spotify family, and then invite me as family member, but the trouble is, i can't accept the invitation, its written that i am not in same country with my wife, any solution?
My wife just has premium Spotify family, and then invite me as family member, but the trouble is, i can't accept the invitation, its written that i am not in same country with my wife, any solution?
Music Fan
511 Views
3 replies
0 likes
Hey, I've got a problem with spotify family, i bought it today and want to add my brother but when he tries go use the code he got message "We can not add you to the Premium plan for the family, because your account has to be registered in the same c...
Hey, I've got a problem with spotify family, i bought it today and want to add my brother but when he tries go use the code he got message "We can not add you to the Premium plan for the famil...
Music Fan
466 Views
1 replies
0 likes
Recientemente me hice una cuenta en spotify y cogí la oferta de 3 meses por 99 céntimos. Me daba error al intentar pagarla pero aun así el dinero ha sido retirado de mi cuenta sin que me manden correo de confirmación y sin convertir mi cuenta en prem...
Recientemente me hice una cuenta en spotify y cogí la oferta de 3 meses por 99 céntimos. Me daba error al intentar pagarla pero aun así el dinero ha sido retirado de mi cuenta sin que me manden corre...
Community Legend
669 Views
5 replies
0 likes
Im currently living in Germany and hear the advertisement for three months for 9,99 the last day. I would like to subscribe to this, however i cannot find this option when i want to upgrade my subscription.
Im currently living in Germany and hear the advertisement for three months for 9,99 the last day. I would like to subscribe to this, however i cannot find this option when i want to upgrade my subscr...
Spotify Star
349 Views
3 replies
0 likes
Hello All, I started to use Spotify by using my facebook account, I don´t want to use facebok account anymore.Instead I want to use my email to access it, how can I do it? BR //Rubén
Hello All, I started to use Spotify by using my facebook account, I don´t want to use facebok account anymore. Instead I want to use my email to access it, how can I do it? BR...
Not applicable
220 Views
1 replies
0 likes
i bought Spotify Premium on the Playstation but cannot get it on the desktop or phone? ive tried uninstalling the app on both the desktop and phone.
i bought Spotify Premium on the Playstation but cannot get it on the desktop or phone? ive tried uninstalling the app on both the desktop and phone.
Spotify Star
560 Views
3 replies
0 likes
Currently Have had a family plan with Myself and one other. Now since the family plan has been upgraded to include 6 accounts for the same rate, I would like to add one more user in the household. I can see where my one user is on my account, but I a...
Currently Have had a family plan with Myself and one other. Now since the family plan has been upgraded to include 6 accounts for the same rate, I would like to add one more user in the househo...
Music Fan
536 Views
1 replies
2 likes
Hi. All my Playoists are marked with green on my Samsung cell phone app. When I press to play a song, I get a notice saying"This track is not available." I also get a notice that says I am offline, but I am connected to the internet. The answer is pr...
Hi. All my Playoists are marked with green on my Samsung cell phone app. When I press to play a song, I get a notice saying"This track is not available." I also get a notice that says I am offline, b...
1012 Views
0 replies
0 likes
