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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

286205 Views

529 replies

34 likes

Account
Free
  • 286205 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13600 Views

6 replies

11 likes

Security
  • 13600 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539786 Views

990 replies

114 likes

Account
  • 539786 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129565 Views

74 replies

12 likes

Account
Login
Premium
  • 129565 Views
  • 74 replies
  • 12 likes

Login

Gidday im cam i seem to b having problems logging into my spotify and i forgot my username and password can u help me

Newbie

Gidday im cam i seem to b having problems logging into my spotify and i forgot my username and password can u help me

Dreadlord

Community Legend

157 Views

1 replies

0 likes

Login
  • 157 Views
  • 1 replies
  • 0 likes

Wasn't given 3 months for 99 cents option

Hi there, I signed up for Spotify premium yesterday, expecting to be prompted with the 3 months for 99 cents promo, which is what I was looking for. Instead, i was given the free 7 day promo and didn't realize it until I had already clicked through a...

Newbie

Hi there,   I signed up for Spotify premium yesterday, expecting to be prompted with the 3 months for 99 cents promo, which is what I was looking for. Instead, i was given the free 7...

osornios

Spotify Star

276 Views

1 replies

0 likes

Premium
Subscription
  • 276 Views
  • 1 replies
  • 0 likes

Delet Account

Hello, Someone created an Account using my email and I would like if you could delet/eliminate it so I can create my own with my real information. I would very much apreciate if you could help me, Thanks

Newbie

Hello,   Someone created an Account using my email and I would like if you could delet/eliminate it so I can create my own with my real information.   I would very much apreciate i...

user-removed

Not applicable

180 Views

1 replies

0 likes

Account
  • 180 Views
  • 1 replies
  • 0 likes

Being charged for premium but can't use it

I was just charged the .99 cent fee for the 3 months of premium but can't use it. It still has me on Spotify free and tells me I already used a promo. So why am I'm being charged this is complete bull**bleep**

Newbie

I was just charged the .99 cent fee for the 3 months of premium but can't use it. It still has me on Spotify free and tells me I already used a promo. So why am I'm being charged this is complete bul...

185 Views

0 replies

0 likes

Premium
Subscription
  • 185 Views
  • 0 replies
  • 0 likes

Gift So how to predict if account is eligible to move to Family

My account is good for over a year. It was a gift, i do not know where it was purchased.It says if eligible I will get a new end date as it moves forward to cover family cost instead of single but it seems I must switch to find out?????It needs my cr...

Casual Listener

My account is good for over a year.  It was a gift, i do not know where it was purchased. It says if eligible I will get a new end date as it moves forward to cover family cost instead of singl...

dmln66

Casual Listener

284 Views

4 replies

0 likes

Account
Premium
Subscription
  • 284 Views
  • 4 replies
  • 0 likes

Family Subscription

My family had a premium subscription linked with five different accounts and the last time I went onto my account it said my subcription was free. The same thing happened to my mom's account. However, my sister's account is still premium. We never ca...

Newbie

My family had a premium subscription linked with five different accounts and the last time I went onto my account it said my subcription was free. The same thing happened to my mom's account. However...

231 Views

0 replies

0 likes

Subscription
  • 231 Views
  • 0 replies
  • 0 likes

Cancel premium, will it still continue until the next month?

I bought the 3 months premium for 15$ and I want to cancel it so it doesn't renew after the three months. I want to cancel it now so that I won't forget to cancel it the last month. Can I do it now or will it disappear, or can I do it now and it will...

Newbie

I bought the 3 months premium for 15$ and I want to cancel it so it doesn't renew after the three months. I want to cancel it now so that I won't forget to cancel it the last month. Can I do it now o...

mapuya19

Community Legend

453 Views

3 replies

0 likes

Subscription
  • 453 Views
  • 3 replies
  • 0 likes

Spotify Premium

There was an offer: SpotifyPremium 3 months for 0,99C. Well of course I wanted to profit from this offer and I payed these 0,99C. Even after I deleted the app my account is still "FREE". And no, I've got no other Spotify accounts. Can someone help me...

Newbie

There was an offer: SpotifyPremium 3 months for 0,99C. Well of course I wanted to profit from this offer and I payed these 0,99C. Even after I deleted the app my account is still "FREE". And no, I've...

mapuya19

Community Legend

308 Views

3 replies

0 likes

Premium
  • 308 Views
  • 3 replies
  • 0 likes

Solved!! Premium Family and Existing Subscription

Hi,i already have a Premium Subscription untill 2017, what happens if i purchase Premium Family? Will be charged each month with 14.99$? Since when? Or a partial payment is applied until my premium subscription ends at 2017? ThanksRegards

Casual Listener

Hi, i already have a Premium Subscription untill 2017, what happens if i purchase Premium Family? Will be charged each month with 14.99$? Since when? Or a partial payment is applied until my premium...

dmln66

Casual Listener

374 Views

3 replies

0 likes

Premium
Subscription
  • 374 Views
  • 3 replies
  • 0 likes

Still Subscribed

Last month I cancelled my subscription, clicked through all the way past the jackson 5 song and everything, only to be charged again this month. I don't want this charge, as I have not used Spotify at all and I had already tried to cancel. I also hop...

Casual Listener

Last month I cancelled my subscription, clicked through all the way past the jackson 5 song and everything, only to be charged again this month. I don't want this charge, as I have not used Spotify a...

Maxim

Spotify Star

301 Views

5 replies

0 likes

Account
Subscription
  • 301 Views
  • 5 replies
  • 0 likes

3 months upgraded not working

I've upgraded my spotify to 3 months for 99p but it hasn't upgraded and it took the money out of the bank

Newbie

I've upgraded my spotify to 3 months for 99p but it hasn't upgraded and it took the money out of the bank

osornios

Spotify Star

174 Views

1 replies

0 likes

Premium
  • 174 Views
  • 1 replies
  • 0 likes

Solved!! Delete my account

I want to delete this spotify account, because I have another, this one will not use more as I do? I am Brazilian and I'm having trouble, sorry my English is that I am using google translator.

Newbie

I want to delete this spotify account, because I have another, this one will not use more as I do? I am Brazilian and I'm having trouble, sorry my English is that I am using google translator.

user-removed

Not applicable

347 Views

1 replies

0 likes

Account
Subscription
  • 347 Views
  • 1 replies
  • 0 likes

Family Subscription

Hi there! I recently bought Family subs., have been a Premium user for some years now. Thank you for the services, by the way. Can´t do without Spotify The question I have is regarding adding existing premium users to my family account.I tried inviti...

Casual Listener

Hi there!   I recently bought Family subs., have been a Premium user for some years now. Thank you for the services, by the way. Can´t do without Spotify 🙂   The question I have is reg...

osornios

Spotify Star

691 Views

5 replies

0 likes

Account
  • 691 Views
  • 5 replies
  • 0 likes

Actualizar Spotify a premium familiar

Buen dia, mi problema es el siguiente: Actualmente tengo una cuenta Spotify secular que registre mediante facebook, pero vi el plan familiar y quiero actualizar pero mi duda es la siguiente Los demas usuarios de mi familia.. tendran que entrar a spot...

Casual Listener

Buen dia, mi problema es el siguiente:   Actualmente tengo una cuenta Spotify secular que registre mediante facebook, pero vi el plan familiar y quiero actualizar pero mi duda es la siguiente ...

osornios

Spotify Star

473 Views

3 replies

0 likes

Account
Login
Premium
Subscription
  • 473 Views
  • 3 replies
  • 0 likes

cancel spotify premium for spotify family?

If i cancel my spotify premium will i loose all of my downloaded songs and playlists? I will be gettimg spotify family wich is basically the same thing, i just dont want to loose all of my presaved music. Thanks!

Casual Listener

If i cancel my spotify premium will i loose all of my downloaded songs and playlists? I will be gettimg spotify family wich is basically the same thing, i just dont want to loose all of my presaved m...

Spoatyboaty2

Newbie

458 Views

4 replies

0 likes

Other
Premium
Unlimited
  • 458 Views
  • 4 replies
  • 0 likes

Solved!! Existing play list from other accounts

My son has a student account and I want to add him to the family account. Will he lose his play list from his existing account.

Newbie

My son has a student account and I want to add him to the family account. Will he lose his play list from his existing account.

LordRollin

Community Legend

231 Views

1 replies

0 likes

Premium
  • 231 Views
  • 1 replies
  • 0 likes

Email

I need to reset my password and no longer have access to my old email. Please help!

Newbie

I need to reset my password and no longer have access to my old email. Please help!

user-removed

Not applicable

215 Views

1 replies

0 likes

Login
  • 215 Views
  • 1 replies
  • 0 likes

Payment

I subscribed for the free Spotify but keep getting charged. How do i get this to stop? I can not cancel on the subscription page because it says i do not have a subscription.

Visitor

I subscribed for the free Spotify but keep getting charged. How do i get this to stop? I can not cancel on the subscription page because it says i do not have a subscription.

user-removed

Not applicable

184 Views

3 replies

0 likes

Subscription
  • 184 Views
  • 3 replies
  • 0 likes

Forgotten Password and No Email

I mares Spotify account a few months ago and I want to get back on it. The problem is that my old phone had broke and it's been off for a while and I just got a new phone yesterday and I can't remember the password. I also didn't have an email set up...

Newbie

I mares Spotify account a few months ago and I want to get back on it. The problem is that my old phone had broke and it's been off for a while and I just got a new phone yesterday and I can't rememb...

user-removed

Not applicable

156 Views

1 replies

0 likes

Account
Premium
Unlimited
  • 156 Views
  • 1 replies
  • 0 likes

Charged, no premium, how do I fix it?

I was trying to set up the student spotify membership and as I was filling out my schools information the WiFi crashed and reset the sign up. I got an email saying I was charged but when I look it's not premium. I've deleted the app, signed out,check...

Newbie

I was trying to set up the student spotify membership and as I was filling out my schools information the WiFi crashed and reset the sign up. I got an email saying I was charged but when I look it's ...

204 Views

0 replies

0 likes

Premium
Subscription
  • 204 Views
  • 0 replies
  • 0 likes