Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
My renewal date is the 24th of the month. I understand the process required to change my renewal date. What I would like to ask is, if I wanted to cancel my Premium subscription now so I could make my new subscription date the 2nd of the month, will ...
Hello, Today at about 3:30 I accidentally deleted a song from my playlist but don't remember it's name.Is there any way a moderator or someone from the spotify team could help? The playlist is called Top 600(Alt,Indie,Electro-Pop,Pop,EDM, and Rock) T...
Hello all the apperently happy spotify users.....i know most post are not this kind... i would like to rant for a few if y'all don't mind, please bare with me..I have not really used Spotify much the past few months if at all. I've been watching conc...
I subscribe to premium but the browse feature has suddenly disappeared. Had anyone else this? I'm using Android on phone.
I paid for a 3 month subscription as a birthday present and didn't receive a receipt ! I wanted to make a card and put the subscription code in it . But nothing came . PayPal says I have paid for it ? How do I get help with this ? Thanks
My tablet is where I first created my spotify account while my phone was broken, and when I got my new phone and signed on to spotify I can't do the same things like chose what song to play and replay a song over and over. I don't have spotify premiu...
HI there, and thanks in advance for anyone who can help me. I recently signed up to premium through my ps4 and have been enjoying the service so far, however im having difficulty connecting the premium service which i pay for, to the spotify app on m...
I paid for a premium account, but I still only have a free account. I checked my online banking and I was charged the premium membership fee. I tried logging out of spotify and back in several times but still no change. Thank you.
Hello guys! I have a problem paying Spotify Premium. I used to have a debit card and I used it for every Spotify's payment. Now I've changed my card, but it's still a debit card, thou, but the payment system doesn't work anymore. How can it be possib...
Hi! Last year I borrows my Spotify premium account to a (then) good friend! Now I am not so good friends with him anymore! But I can't get him to log out from my account! How can I remove him from my Spotify?He makes me re-download my music every tim...
I am a US citizen and am studying in the UK for the year. How do I apply the student discount to my current account (which is just standard premium)?
Hi JeanI'm havin the same kind of problem, the difference being that my son now has access to Spotify as a Premium Family member but my account is still Free.Worried that if I upgrade to Premium I will be charged £14.99 for Family Me+1 and then anoth...
Hi there, Hoping someone can help! For the past few days every track I try to listen to is unavailable - even songs that people I follow are currently listening to! Is there a fix for this? Thank you Kelly
Hi, so, on my account details, the correct card information is entered but I'm not getting charged from that card. I've waited a few months to see if it's just that one time but I'm still getting charged on my old card even though I updated my card i...
I had Spotify premium before I started college how can I update my account to get the discount?
Title says it all :-). I have a family plan for 2 and want to upgrade to 3. How do I do that?
I can't login into my premium account on other devices as I can't remember the password. I can login into it on my PC and my old phone though. The old email was removed due to microsoft upgrading old ID's to Outlook using an alias, however it removed...
I paid for a premium account but my account is not showing as premium
Im deleting my facebook account, but "If your account was created with Facebook, you can't disconnect it."Soo what will happend to my spotify acc then? Can i trasfer it from old facebook acc to new facebook acc?
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