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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 412945 Views
  • 965 replies
  • 108 likes
  • Account
  • 412945 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180023 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180023 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101141 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101141 Views
  • 68 replies
  • 10 likes

Tried to change password, now I MUST use Facebook to log in

I have some weird problems with Spotify. Today I wanted to change my password. I used a Premium account that was made with Facebook, but somehow I was able to log in with a Spotify username consisting out of numbers and a specific password. So, I wen...

  • Newbie
  • I have some weird problems with Spotify. Today I wanted to change my password. I used a Premium account that was made with Facebook, but somehow I was able to log in with a Spotify username consistin...
  • 254 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
  • 254 Views
  • 0 replies
  • 0 likes

fix it so a person can change there profile

I want to change my profile without doing it on Facebook. All I want is to Change my name and email and also user name. Cause I have a new Facebook page

  • Newbie
  • I want to change my profile without doing it on Facebook. All I want is to Change my name and email and also user name. Cause I have a new Facebook page
  • 171 Views
  • 0 replies
  • 0 likes
  • Account
  • 171 Views
  • 0 replies
  • 0 likes

ADVERTS AND PREMIUM

Hi just upgraded to Premium and I am on trial. I upgraded to Premium to get rid of the pesty ads so why do I keep getting my playlist interrupted with ads for Spotify itself, it is so annoying. Is this because it is a trial period or will this carry ...

  • Casual Listener
  • Hi just upgraded to Premium and I am on trial.   I upgraded to Premium to get rid of the pesty ads so why do I keep getting my playlist interrupted with ads for Spotify itself, it is so ann...
  • OviiiOne
  • Community Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Charged for 3 Month Chromecast without Purchase

I tried to purchase 3 months of spotify premium on order to receive a chromecast for free. I clicked the button to finish the order and then received a pop-up saying I was ineligible, so I cancelled. Then I refreshed the page and reentered my informa...

  • Casual Listener
  • I tried to purchase 3 months of spotify premium on order to receive a chromecast for free. I clicked the button to finish the order and then received a pop-up saying I was ineligible, so I cancelled....
  • starkejustin
  • Casual Listener
  • 215 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 215 Views
  • 2 replies
  • 0 likes

Family plan

Even if me and my dad got the family plan of the account and ONe family member his music and mine will be in the same library ? And if I play my music and he does too will it stop mine to play his ?!

  • Newbie
  • Even if me and my dad got the family plan of the account and ONe family member his music and mine will be in the same library ? And if I play my music and he does too will it stop mine to play his ?!
  • 125 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 125 Views
  • 0 replies
  • 0 likes

Cant login using facebook

Help i cant login into spotify anymore.Ive been using a facebook connected account for spotify for ages now but it refuses to let me log into spotify, it keeps telling me that my username or password is wrong. which it isnt since i can login into fac...

  • Casual Listener
  • Help i cant login into spotify anymore. Ive been using a facebook connected account for spotify for ages now but it refuses to let me log into spotify, it keeps telling me that my username or passwo...
  • eLMataburro
  • Casual Listener
  • 191 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 191 Views
  • 2 replies
  • 0 likes

Solved!! Tried to subscribe to Spotify Student, didn't let me but still charged $5?

Hey I tried to subscribe to Spotify Student but it wasn't accepting my name even though I go to the uni so I cancelled out of it but saw a text that said I was charged $5 from Spotify? I'm still on Spotify Free so how can I fix this

  • Newbie
  • Hey I tried to subscribe to Spotify Student but it wasn't accepting my name even though I go to the uni so I cancelled out of it but saw a text that said I was charged $5 from Spotify?   I'm s...
  • kbrooksc
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 257 Views
  • 1 replies
  • 0 likes

Signed up with facebook but would like to use student email?

I signed up with facebook, and pay premium, but I am a student with a student email and would like to get the discount. Is there any way to get the discount on my facebook account?

  • Newbie
  • I signed up with facebook, and pay premium, but I am a student with a student email and would like to get the discount. Is there any way to get the discount on my facebook account?
  • kbrooksc
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 166 Views
  • 1 replies
  • 0 likes

Family Plan problems

Every time I try to contract the family plan, the sytems doesn't allow me to do it, I have tried with 3 different credit and debit cards, what can I do? Do some one alredy have it?

  • Casual Listener
  • Every time I try to contract the family plan, the sytems doesn't allow me to do it, I have tried with 3 different credit and debit cards, what can I do? Do some one alredy have it?
  • kbrooksc
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 137 Views
  • 1 replies
  • 0 likes

Gift Card Notification

Hi Guys! I'm from the Philippines, and I got an e-mail earlier this month informing me of the gift card product of Spotify. Earlier today, I availed of this and gift a 3 months worth of Premium subscription to a friend. After paying the transaction (...

  • Casual Listener
  • Hi Guys!   I'm from the Philippines, and I got an e-mail earlier this month informing me of the gift card product of Spotify. Earlier today, I availed of this and gift a 3 months worth of Prem...
  • kbrooksc
  • Community Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 186 Views
  • 1 replies
  • 0 likes

Solved!! NUS subscription is valid but been charged full price

Hi Team Spotify I've a valid subs for NuS until sept'2017, but in the month of January Spotify have charged me the full price. Normally, when the discounted price is about to expire, I get an email from Spotify informing me of the matter. Could someo...

  • Newbie
  • Hi Team Spotify   I've a valid subs for NuS until sept'2017, but in the month of January Spotify have charged me the full price. Normally, when the discounted price is about to expire, I get a...
  • kbrooksc
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 224 Views
  • 1 replies
  • 0 likes

student discount

I purchased the black friday deal last year and spotify will charge me 9.99 on the 1/3/16 how do I get student discount before they charge me? So im only charged a fiver. Thanks

  • Newbie
  • I purchased the black friday deal last year and spotify will charge me 9.99 on the 1/3/16 how do I get student discount before they charge me? So im only charged a fiver. Thanks
  • kbrooksc
  • Community Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 150 Views
  • 1 replies
  • 0 likes

Chromecast refund

Hi I have just upgraded for the free chromecast and thought I'd be charged 9.99 per month for 3 months but on the email afterward it states it has taken out 29.97. I have quickly cancelled my subscription as I was more interested in just getting the ...

  • Newbie
  • Hi I have just upgraded for the free chromecast and thought I'd be charged 9.99 per month for 3 months but on the email afterward it states it has taken out 29.97. I have quickly cancelled my subscri...
  • kbrooksc
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 180 Views
  • 1 replies
  • 0 likes

Someone's using my account

My ex is using my Spotify account and I want to stop him. I've changed my password and that doesn't help as he just clicks the "login with Facebook" button and that logs him straight in. I've tried changing my FB password too but that doesn't seem to...

  • Newbie
  • My ex is using my Spotify account and I want to stop him. I've changed my password and that doesn't help as he just clicks the "login with Facebook" button and that logs him straight in. I've tried c...
  • kbrooksc
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 171 Views
  • 1 replies
  • 0 likes

Problems getting started

I have created an account and set my profile, where do I go now, when I clicked links to get started I'm asked to log in ( I already am) then it doesn't recogonise my log in details. I'm getting extremely frustrated, all I wanted was to listen to sim...

  • Newbie
  • I have created an account and set my profile, where do I go now, when I clicked links to get started I'm asked to log in ( I already am) then it doesn't recogonise my log in details. I'm getting extr...
  • 110 Views
  • 0 replies
  • 0 likes
  • Account
  • 110 Views
  • 0 replies
  • 0 likes

Solved!! Cancel Facebook and keep my Spotify's subscription. It's possible?

Hi, It's possible to cancel my subscription with Facebook and keep my Spotify account? I try to close Facebook but when I did I could not login to Spotify. What you recommend; begin a new subscription in other account t with Spotify (it will erased a...

  • Casual Listener
  • Hi,    It's possible to cancel my subscription with Facebook and keep my Spotify account? I try to close Facebook but when I did I could not login to Spotify. What you recommend; begin a ...
  • HammyUK
  • Casual Listener
  • 750 Views
  • 5 replies
  • 5 likes
  • Account
  • 750 Views
  • 5 replies
  • 5 likes

Spotify 'can't play track track' issue/error

When using Spotify I get lots of tracks that I when I try to play them I get a message 'can't play this track' Sometimes it's one track on an album an it jumps to the next. Other times it's the whole album that won't play and I get the message 'can't...

  • Regular
  • When using Spotify I get lots of tracks that I when I try to play them I get a message 'can't play this track'  Sometimes it's one track on an album an it jumps to the next.  Other times it...
  • HammyUK
  • Casual Listener
  • 158 Views
  • 1 replies
  • 0 likes
  • Premium
  • 158 Views
  • 1 replies
  • 0 likes

Change payment method

When I'm going to change the payment method of my signature does not appear to form a bank payment.Peopl who respond in Portuguese because I live in Brazil. Thank you.

  • Newbie
  • When I'm going to change the payment method of my signature does not appear to form a bank payment. Peopl who respond in Portuguese because I live in Brazil. Thank you.  
  • 99 Views
  • 0 replies
  • 0 likes
  • Premium
  • 99 Views
  • 0 replies
  • 0 likes

Changing from Student to Family plan

Hello! My wife currently is a student, but will graduate soon. Is it possible to use her email address and add it to a family plan? Thanks!

  • Regular
  • Hello!   My wife currently is a student, but will graduate soon. Is it possible to use her email address and add it to a family plan?   Thanks!
  • kbrooksc
  • Community Legend
  • 266 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 266 Views
  • 3 replies
  • 0 likes

How do I recover my Spotify account?

I used to have a Spotify account that I closed after an issue with a charge back caused by contesting dome unauthorized charges on my debit card linked for payment on the account. I filled out a request to recover the account to Spotify, but anytime ...

  • Newbie
  • I used to have a Spotify account that I closed after an issue with a charge back caused by contesting dome unauthorized charges on my debit card linked for payment on the account. I filled out a requ...
  • kbrooksc
  • Community Legend
  • 538 Views
  • 1 replies
  • 0 likes
  • Account
  • 538 Views
  • 1 replies
  • 0 likes