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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88243 Views

9 replies

2 likes

Account
Login
  • 88243 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

740338 Views

13 replies

4 likes

Account
  • 740338 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

756156 Views

18 replies

29 likes

  • 756156 Views
  • 18 replies
  • 29 likes

My bank or payments provider is having a bad day?

I want to suscribe for Premium but the system just wont let me. It says my card or payment provider is having a bad day. ??

Newbie

I want to suscribe for Premium but the system just wont let me. It says my card or payment provider is having a bad day. ??

1212969990

Casual Listener

536 Views

4 replies

0 likes

Account
Free
Premium
Subscription
  • 536 Views
  • 4 replies
  • 0 likes

I paid the $0.99 and i still a free user

I want to talk with someone to solve this problem... Thanks

Casual Listener

I want to talk with someone to solve this problem... Thanks

Sumppa

Casual Listener

431 Views

7 replies

0 likes

Account
Free
  • 431 Views
  • 7 replies
  • 0 likes

Premium doesnt work before fue charge

Spotify made me a charge two times to my credit card and the Premium doesnt work.What can I do?...

Newbie

Spotify made me a charge two times to my credit card and the Premium doesnt work. What can I do?...

gnovella16

Roadie

245 Views

1 replies

0 likes

Account
Premium
Subscription
  • 245 Views
  • 1 replies
  • 0 likes

Problem paying via klarna

hey i've got this problem paying with Klarna: (german) Ups, Deine Karte oder Dein Zahlungsanbieter scheinen einen schlechten Tag zu haben. Keine Sorge, die Karte wurde nicht belastet. Versuchs noch mal oder verwende eine andere Zahlungsmethode. so vi...

Newbie

hey i've got this problem paying with Klarna:   (german)   Ups, Deine Karte oder Dein Zahlungsanbieter scheinen einen schlechten Tag zu haben. Keine Sorge, die Karte wurde nicht belast...

gnovella16

Roadie

1240 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 1240 Views
  • 1 replies
  • 0 likes

9 pesos premium subscription

I saw this ad yesterday in facebook. That for only 9 pesos I will be able to get 3 month premium subscription. So I tried. Then today, I'm trying to purchase something from the play store that shocked me cause I know I have enough balance but all of ...

Newbie

I saw this ad yesterday in facebook. That for only 9 pesos I will be able to get 3 month premium subscription. So I tried. Then today, I'm trying to purchase something from the play store that shocke...

osornios

Spotify Star

990 Views

3 replies

0 likes

  • 990 Views
  • 3 replies
  • 0 likes

Account closed

Today I have tried several times to delete my account without success!!! I have tried going through the About Us to the Contact Form for help and all it does is take right back to the previous page! I want to close my account but I don't see any way ...

Visitor

Today I have tried several times to delete my account without success!!! I have tried going through the About Us to the Contact Form for help and all it does is take right back to the previous page! ...

KatesHere

Community Legend

271 Views

1 replies

0 likes

Account
Other
  • 271 Views
  • 1 replies
  • 0 likes

Pending $10.59 charge

As the subject says, my account has a $10.59 charge pending when I tried to get the 3 months of premium for 99¢, I was prompted my account was not eligible for that promotion, "do you wish to proceed" and I clicked no but after closing out and checki...

Visitor

As the subject says, my account has a $10.59 charge pending when I tried to get the 3 months of premium for 99¢, I was prompted my account was not eligible for that promotion, "do you wish to proceed...

ranthony127

Newbie

236 Views

1 replies

0 likes

Account
Premium
Subscription
  • 236 Views
  • 1 replies
  • 0 likes

Bought Spotify Premium for 9,99(3Months) and After this Spotify Family

My Problem is I bought yesterday Premium for 3 Months and today I saw Spotify Family and bought it, because I think I can Buy it for the 4 Month but now I have the Problem That My Month are deleted. My Question: Can I reset My Premium to the 3Month a...

Newbie

My Problem is I bought yesterday Premium for 3 Months and today I saw Spotify Family and bought it, because I think I can Buy it for the 4 Month but now I have the Problem That My Month are deleted. ...

gnovella16

Roadie

250 Views

1 replies

0 likes

Premium
  • 250 Views
  • 1 replies
  • 0 likes

Chsrged 0.99$ from bank account and did not received premium account

Hello, Today @ 2:00 PM (GMT-4) I tried to purchase the 0.99$ 3 months premium offer. Besides I was a charged that amount on my bank account it still says that I am FREE ACCOUNT and wanted me to purchase a new offer. What should I do?

Casual Listener

Hello, Today @ 2:00 PM (GMT-4) I tried to purchase the 0.99$ 3 months premium offer.   Besides I was a charged that amount on my bank account it still says that I am FREE ACCOUNT and want...

shmaptain_1

Newbie

426 Views

3 replies

0 likes

Account
Free
Other
Premium
Subscription
  • 426 Views
  • 3 replies
  • 0 likes

Bank was charged 2 times and still no upgraded service

I did the .99 promo and my bank account was hit 2 times for the charge and I have still not recieved the service. has this happened to anyone else?

Newbie

I did the .99 promo and my bank account was hit 2 times for the charge and I have still not recieved the service. has this happened to anyone else?

Taylor

Community Legend

263 Views

1 replies

0 likes

Account
  • 263 Views
  • 1 replies
  • 0 likes

cant access account

hi i setup an account name with the name orangeone918 and i cant remember the email address or password i used to set it up.

Newbie

hi i setup an account name with the name orangeone918 and i cant remember the email address or password i used to set it up.

gnovella16

Roadie

200 Views

1 replies

0 likes

Account
Login
  • 200 Views
  • 1 replies
  • 0 likes

I wanted 3 months for 0,99 € but I got 7 days for free!!! :-(

Hello, what can I do?I wanted 3 months for 0,99 € but it came out 7 days for free.I tried to upgrade it but it seems to don't work... I submit my payment data but it comes back to the offer page... Can anybody help? Offer expires today

Newbie

Hello, what can I do? I wanted 3 months for 0,99 € but it came out 7 days for free. I tried to upgrade it but it seems to don't work... I submit my payment data but it comes back to the offer page....

gnovella16

Roadie

177 Views

1 replies

0 likes

Account
Premium
Subscription
  • 177 Views
  • 1 replies
  • 0 likes

Premium accoubt

I just paid my sisters premium account of 3 months for $1.000 cop with my credit card, she got the mail saying it was paid fine and I got the message from the bank saying that the payment was done properly.After I did that, I created my own spotify a...

Casual Listener

I just paid my sisters premium account of 3 months for $1.000 cop with my credit card, she got the mail saying it was paid fine and I got the message from the bank saying that the payment was done pr...

JAANEB

Casual Listener

333 Views

1 replies

0 likes

Premium
  • 333 Views
  • 1 replies
  • 0 likes

Premium offers

I was given an offer of 3 months for £9.99 but when I check my premium account it's says my premium expires next month?

Newbie

I was given an offer of 3 months for £9.99 but when I check my premium account it's says my premium expires next month?

gnovella16

Roadie

193 Views

1 replies

0 likes

Premium
  • 193 Views
  • 1 replies
  • 0 likes

WHY CAN'T I EVER LOG IN????

Every single darn time I try to log in to Spotify I can't log in. I get a "Wrong username or password" error even when the password is correct. I've even started a new account in an attempt to fix the problem. I've never had any issue like this with ...

Newbie

Every single darn time I try to log in to Spotify I can't log in. I get a "Wrong username or password" error even when the password is correct. I've even started a new account in an attempt to fix th...

Adam

Roadie

730 Views

1 replies

0 likes

Login
  • 730 Views
  • 1 replies
  • 0 likes

"Looks like you've already taken a similar offer" but I've just made an account.

I just made a spotify account for the first time, and when I try to purchase premium for $0.99 it tells me that I've already accepted a previous offer. Help?

Casual Listener

I just made a spotify account for the first time, and when I try to purchase premium for $0.99 it tells me that I've already accepted a previous offer. Help?

TygerW

Newbie

2334 Views

3 replies

0 likes

Account
Premium
Subscription
  • 2334 Views
  • 3 replies
  • 0 likes

0,99€ for 3 months of Premium

It says that the provider is having a bad day, then bad gateway, and lastly the one that says I already have had premium or free premium, so it redirects me to the 9,99€ one, although I haven't used any free premiums nor had ever had premium membersh...

Visitor

It says that the provider is having a bad day, then bad gateway, and lastly the one that says I already have had premium or free premium, so it redirects me to the 9,99€ one, although I haven't used ...

Taylor

Community Legend

482 Views

1 replies

0 likes

Account
Free
Login
Premium
Subscription
  • 482 Views
  • 1 replies
  • 0 likes

3 months deal

I had a gift card to use so I punched everything in and it took the 30$ off and I have 3 months of Premium. However, I wanted to get the 99 cents for 3 months deal as well (pay 99 cents and use gift card) so I would get 6 months. Anyone have any idea...

Newbie

I had a gift card to use so I punched everything in and it took the 30$ off and I have 3 months of Premium. However, I wanted to get the 99 cents for 3 months deal as well (pay 99 cents and use gift ...

gnovella16

Roadie

277 Views

1 replies

0 likes

Premium
Subscription
  • 277 Views
  • 1 replies
  • 0 likes

Can't Invite familiy member due to country problems

Hello, I just bought a family plan and I wanted to invite a family member, I sent the invitation but my family can't activate the code because it says that we are from different countries even though that is not true, I checked my profile and our cou...

Casual Listener

Hello, I just bought a family plan and I wanted to invite a family member, I sent the invitation but my family can't activate the code because it says that we are from different countries even though...

chabells

Newbie

423 Views

2 replies

0 likes

Other
Premium
  • 423 Views
  • 2 replies
  • 0 likes

Without Facebook

Hi guys, do you know how to change Login proces without FB? I need cancel FB profil, but when I log to my Spotyfi automatically activate FB profil.

Casual Listener

Hi guys, do you know how to change Login proces without FB? I need cancel FB profil, but when I log to my Spotyfi automatically activate FB profil. 

11134100300

Casual Listener

502 Views

2 replies

0 likes

Login
  • 502 Views
  • 2 replies
  • 0 likes