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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83177 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104066 Views
10 replies
3 likes
Been on premium for years. All of a sudden im on free account. Tried logging off, deleting app etc. What can i do?
Been on premium for years. All of a sudden im on free account. Tried logging off, deleting app etc. What can i do?
Newbie
652 Views
7 replies
0 likes
Hey guys,I'm the admin of a family-subscription and I want to change the profile or account which is the currently Admin.How can I fix this problem easily? (The admin account should not be a subscriber of the family-subs. anymore) Thx
Hey guys, I'm the admin of a family-subscription and I want to change the profile or account which is the currently Admin. How can I fix this problem easily? (The admin account should not be a subs...
Community Legend
285 Views
1 replies
0 likes
My Premium trial subscription ends soon and I want to cancel it, but when I log in and go to the Subscriptions page there is no option to cancel. The only option is to Subscribe, which is confusing, because I am already subscribed.Please help. Thank ...
My Premium trial subscription ends soon and I want to cancel it, but when I log in and go to the Subscriptions page there is no option to cancel. The only option is to Subscribe, which is confusing, ...
Community Legend
269 Views
2 replies
0 likes
I want to terminate My family plan but when I try My premium subskription terminates instead.
I want to terminate My family plan but when I try My premium subskription terminates instead.
Community Legend
705 Views
5 replies
0 likes
How can I fix or contact Spotify? I upgraded to the student discount and l received my receipt for my subscription. I then look at my bank statement and saw they had charged me 2 more times for the same subscription! How can I fix this and get my mon...
How can I fix or contact Spotify? I upgraded to the student discount and l received my receipt for my subscription. I then look at my bank statement and saw they had charged me 2 more times for the s...
Community Legend
349 Views
1 replies
1 likes
Por que no puedo reproducir algunas canciones me aparecen en gris
Por que no puedo reproducir algunas canciones me aparecen en gris 😞
Casual Listener
638 Views
2 replies
0 likes
I just realized everyone I know who has spotify premium pays 9.99 a month but I've always paid 12.99 a month. It even says when you sign up 9.99. how do I get this corrected if anyone knows?? There is no help to contact anyone at Spotify
I just realized everyone I know who has spotify premium pays 9.99 a month but I've always paid 12.99 a month. It even says when you sign up 9.99. how do I get this corrected if anyone knows...
Community Legend
3929 Views
1 replies
0 likes
Hi, I recently switched from a facebook linked account to an account based off of my email. However, that facebook account has been deactivated so I no longer have access to the playlists on that profile. Is there anyway I can still recover those? Th...
Hi, I recently switched from a facebook linked account to an account based off of my email. However, that facebook account has been deactivated so I no longer have access to the playlists on...
Casual Listener
890 Views
2 replies
0 likes
I have a Spotify Premium account and last August I bought a new iPhone 6s to replace my old iPhone 5s. I noticed that I was still able to use Spotify on my phone while at the house and on WiFi, but when I would try to use Spotify in the car, Spotify ...
I have a Spotify Premium account and last August I bought a new iPhone 6s to replace my old iPhone 5s. I noticed that I was still able to use Spotify on my phone while at the ho...
384 Views
0 replies
0 likes
My account was deactivated because of a chargeback on my account. The chargeback was issued because Spotify randomly jumped my charge up from the student price to the full 10 dollars. Now I was not given nor can I find any way to reactivate my accoun...
My account was deactivated because of a chargeback on my account. The chargeback was issued because Spotify randomly jumped my charge up from the student price to the full 10 dollars. Now I was not g...
Community Legend
315 Views
1 replies
0 likes
Spotify told me my account info was not working. Since i was a student, I decided to update my account to the student discount and enter in my credit card. I kept being informed my account was still not working, etc. Finally frusterated, I just logge...
Spotify told me my account info was not working. Since i was a student, I decided to update my account to the student discount and enter in my credit card. I kept being informed my account was still ...
Community Legend
261 Views
1 replies
1 likes
So I've been using Spotify premium for quite sometime and now noticed that I'm being billed 8.99€ but on the site the value is 6.99€ - and from what I gathered it has been for some time... I'm being charged via iTunes, does this affect the amount I p...
So I've been using Spotify premium for quite sometime and now noticed that I'm being billed 8.99€ but on the site the value is 6.99€ - and from what I gathered it has been for some time... I'm being ...
Community Legend
297 Views
1 replies
0 likes
How do i recover the music from a free facebook user when i converted it into a pre paid one? I used a prepaid card on a new user and connected it to facebook, and lost all my music, what to do now i can't login to the old account but i can still see...
How do i recover the music from a free facebook user when i converted it into a pre paid one? I used a prepaid card on a new user and connected it to facebook, and lost all my music, what to...
Community Legend
310 Views
1 replies
0 likes
Community Legend
269 Views
1 replies
0 likes
I saw the half off student discount and went for it, put in my credit card information. To find out that it is just collage and not high school. So I immediately left the tab and just paid full price to find I still am getting charged the $4.99 for t...
I saw the half off student discount and went for it, put in my credit card information. To find out that it is just collage and not high school. So I immediately left the tab and just paid full price...
Community Legend
267 Views
1 replies
0 likes
My subscription to premium says its cancelled on ITunes but it still says my account is premium on the app. Have i actually cancelled the subscription?
My subscription to premium says its cancelled on ITunes but it still says my account is premium on the app. Have i actually cancelled the subscription?
Community Legend
378 Views
1 replies
0 likes
Spotify charged me $60 on my account when I am on the free subscription!!!! Someone please tell me how to contact them to get actual help. This process has been horrible! Unsubscribing as soon as this is resolved.
Spotify charged me $60 on my account when I am on the free subscription!!!! Someone please tell me how to contact them to get actual help. This process has been horrible! Unsubscribing as soon as thi...
Community Legend
348 Views
1 replies
0 likes
Hi...i was double charged for upgrade....can i please be credited back one please
Hi...i was double charged for upgrade....can i please be credited back one please
Community Legend
327 Views
1 replies
0 likes
My credit card's recently been cancelled, and so my most recent payment for my Premium subsciption failed. I've tried to follow the steps listed on the website to reset my payment details, but every time I get to the 'Change payment details' page it ...
My credit card's recently been cancelled, and so my most recent payment for my Premium subsciption failed. I've tried to follow the steps listed on the website to reset my payment details, but every ...
Community Legend
990 Views
1 replies
0 likes
I'd like to delete my Spotify account. I've tried the contact form several times on several different devices. I would just like for my account and information to be removed. This insn't the first time I've had trouble doing this, I requested for ano...
I'd like to delete my Spotify account. I've tried the contact form several times on several different devices. I would just like for my account and information to be removed. This insn't the first ti...
Regular
983 Views
10 replies
0 likes
