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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81593 Views

9 replies

2 likes

Account
Login
  • 81593 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

656722 Views

13 replies

4 likes

Account
  • 656722 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

737810 Views

18 replies

29 likes

  • 737810 Views
  • 18 replies
  • 29 likes

I wanted 3 months for 0,99 € but I got 7 days for free!!! :-(

Hello, what can I do?I wanted 3 months for 0,99 € but it came out 7 days for free.I tried to upgrade it but it seems to don't work... I submit my payment data but it comes back to the offer page... Can anybody help? Offer expires today

Newbie

Hello, what can I do? I wanted 3 months for 0,99 € but it came out 7 days for free. I tried to upgrade it but it seems to don't work... I submit my payment data but it comes back to the offer page....

gnovella16

Roadie

174 Views

1 replies

0 likes

Account
Premium
Subscription
  • 174 Views
  • 1 replies
  • 0 likes

Premium accoubt

I just paid my sisters premium account of 3 months for $1.000 cop with my credit card, she got the mail saying it was paid fine and I got the message from the bank saying that the payment was done properly.After I did that, I created my own spotify a...

Casual Listener

I just paid my sisters premium account of 3 months for $1.000 cop with my credit card, she got the mail saying it was paid fine and I got the message from the bank saying that the payment was done pr...

JAANEB

Casual Listener

328 Views

1 replies

0 likes

Premium
  • 328 Views
  • 1 replies
  • 0 likes

Premium offers

I was given an offer of 3 months for £9.99 but when I check my premium account it's says my premium expires next month?

Newbie

I was given an offer of 3 months for £9.99 but when I check my premium account it's says my premium expires next month?

gnovella16

Roadie

191 Views

1 replies

0 likes

Premium
  • 191 Views
  • 1 replies
  • 0 likes

WHY CAN'T I EVER LOG IN????

Every single darn time I try to log in to Spotify I can't log in. I get a "Wrong username or password" error even when the password is correct. I've even started a new account in an attempt to fix the problem. I've never had any issue like this with ...

Newbie

Every single darn time I try to log in to Spotify I can't log in. I get a "Wrong username or password" error even when the password is correct. I've even started a new account in an attempt to fix th...

Adam

Roadie

718 Views

1 replies

0 likes

Login
  • 718 Views
  • 1 replies
  • 0 likes

"Looks like you've already taken a similar offer" but I've just made an account.

I just made a spotify account for the first time, and when I try to purchase premium for $0.99 it tells me that I've already accepted a previous offer. Help?

Casual Listener

I just made a spotify account for the first time, and when I try to purchase premium for $0.99 it tells me that I've already accepted a previous offer. Help?

TygerW

Newbie

2307 Views

3 replies

0 likes

Account
Premium
Subscription
  • 2307 Views
  • 3 replies
  • 0 likes

0,99€ for 3 months of Premium

It says that the provider is having a bad day, then bad gateway, and lastly the one that says I already have had premium or free premium, so it redirects me to the 9,99€ one, although I haven't used any free premiums nor had ever had premium membersh...

Visitor

It says that the provider is having a bad day, then bad gateway, and lastly the one that says I already have had premium or free premium, so it redirects me to the 9,99€ one, although I haven't used ...

Taylor

Community Legend

472 Views

1 replies

0 likes

Account
Free
Login
Premium
Subscription
  • 472 Views
  • 1 replies
  • 0 likes

3 months deal

I had a gift card to use so I punched everything in and it took the 30$ off and I have 3 months of Premium. However, I wanted to get the 99 cents for 3 months deal as well (pay 99 cents and use gift card) so I would get 6 months. Anyone have any idea...

Newbie

I had a gift card to use so I punched everything in and it took the 30$ off and I have 3 months of Premium. However, I wanted to get the 99 cents for 3 months deal as well (pay 99 cents and use gift ...

gnovella16

Roadie

264 Views

1 replies

0 likes

Premium
Subscription
  • 264 Views
  • 1 replies
  • 0 likes

Can't Invite familiy member due to country problems

Hello, I just bought a family plan and I wanted to invite a family member, I sent the invitation but my family can't activate the code because it says that we are from different countries even though that is not true, I checked my profile and our cou...

Casual Listener

Hello, I just bought a family plan and I wanted to invite a family member, I sent the invitation but my family can't activate the code because it says that we are from different countries even though...

chabells

Newbie

407 Views

2 replies

0 likes

Other
Premium
  • 407 Views
  • 2 replies
  • 0 likes

Without Facebook

Hi guys, do you know how to change Login proces without FB? I need cancel FB profil, but when I log to my Spotyfi automatically activate FB profil.

Casual Listener

Hi guys, do you know how to change Login proces without FB? I need cancel FB profil, but when I log to my Spotyfi automatically activate FB profil. 

11134100300

Casual Listener

480 Views

2 replies

0 likes

Login
  • 480 Views
  • 2 replies
  • 0 likes

e-card for premium sent to myself that I did not order

I received two emails, one a receipt for purchasing a Spotify e-card that I did not purchase, and another telling me that I have received a Spotify e-card holiday gift from myself. I have not redeemed it, and would like the purchased cancelled and th...

Newbie

I received two emails, one a receipt for purchasing a Spotify e-card that I did not purchase, and another telling me that I have received a Spotify e-card holiday gift from myself.  I have ...

MaryS

Roadie

243 Views

1 replies

0 likes

Subscription
  • 243 Views
  • 1 replies
  • 0 likes

Spotify won't take payment for premium

Hello I have been trying to get the 3 month for 1 dollar but Spotify won't take my payment I have tryed 3 different cards and says the same thing I have contact Spotify they said come on here any one having the same issue. saying that the payment pro...

Newbie

Hello I have been trying to get the 3 month for 1 dollar but Spotify won't take my payment I have tryed 3 different cards and says the same thing I have contact Spotify they said come on here any one...

tadeow

Casual Listener

405 Views

3 replies

0 likes

Account
Premium
Subscription
  • 405 Views
  • 3 replies
  • 0 likes

cancel account

need to cancel account  is there a direct number i can call?

Newbie

need to cancel account  is there a direct number i can call?

MaryS

Roadie

206 Views

1 replies

0 likes

Account
  • 206 Views
  • 1 replies
  • 0 likes

Cant change Password

HelloI always logged in with my Facebook account, but i want to delete my Facebook account now. Now the problem is, i cant remember the password of Spotify or either of my email adresse that i used for Spotify, so i cant change my Password or even Em...

Newbie

Hello I always logged in with my Facebook account, but i want to delete my Facebook account now. Now the problem is, i cant remember the password of Spotify or either of my email adresse that i us...

MaryS

Roadie

183 Views

1 replies

0 likes

Login
  • 183 Views
  • 1 replies
  • 0 likes

wrong charge

I subscribed the 0.99cents premium but they charge me $9.99.. i dont know what to do..

Newbie

I subscribed the 0.99cents premium but they charge me $9.99.. i dont know what to do..

Taylor

Community Legend

233 Views

1 replies

0 likes

Account
Free
Premium
Subscription
  • 233 Views
  • 1 replies
  • 0 likes

Husband's account

Can my husband add my cell to his account so that I can use it as well?

Newbie

Can my husband add my cell to his account so that I can use it as well?

user-removed

Not applicable

202 Views

1 replies

0 likes

Account
  • 202 Views
  • 1 replies
  • 0 likes

14,99 por 3 meses

Fiz o pagamento porém consta a assinatura apenas para um mês como soluciono problema

Newbie

Fiz o pagamento porém consta a assinatura apenas para um mês como soluciono problema

201 Views

0 replies

0 likes

Account
Free
Login
Premium
  • 201 Views
  • 0 replies
  • 0 likes

Solved!! spotify 99 cent offer

I am trying to take the 3 month subscription offer. When I go to https://www.spotify.com/ie/purchase/product/premium/ I get this message:We're making a few little improvements. We'll be back real soon, promise. When I go to https://www.spotify.com/ie...

Casual Listener

I am trying to take the 3 month subscription offer. When I go to https://www.spotify.com/ie/purchase/product/premium/ I get this message: We're making a few little improvements. We'll be b...

rheamea

Casual Listener

6407 Views

17 replies

0 likes

Premium
  • 6407 Views
  • 17 replies
  • 0 likes

Solved!! Will not allow me to upgrade to the 3 months for $9.99 gives gateway error

I was trying to take advantage of the 3 months for $9.99 today and when I go to upgrade my account it goes to a page that says error 505 bad gateway. Tried it from my phone and my computer without sucess. Anyone know why?

Casual Listener

I was trying to take advantage of the 3 months for $9.99 today and when I go to upgrade my account it goes to a page that says error 505 bad gateway. Tried it from my phone and my computer without su...

addison5429

Casual Listener

414 Views

2 replies

0 likes

Account
Premium
Subscription
  • 414 Views
  • 2 replies
  • 0 likes

spotify hard to reproduce errors

on desktop client"song is not available" for all songs .. on play.spotify.comcan't log in (via facebook) keeps putting the loading "dots" after click to never leave the page on spotify.comcan log in to my account page, says I am not subscribed on mob...

Newbie

on desktop client "song is not available" for all songs ..   on play.spotify.com can't log in (via facebook) keeps putting the loading "dots" after click to never leave the page   on ...

215 Views

0 replies

0 likes

Account
Login
Premium
  • 215 Views
  • 0 replies
  • 0 likes

Need help with student premium subscription!

It will not let me get the student subscription on my spotify account because my student details are saved on an old facebook account which i dont go on anymore , i tried to message spotify and they directed me to here? what shall i do?

Newbie

It will not let me get the student subscription on my spotify account because my student details are saved on an old facebook account which i dont go on anymore , i tried to message spotify and they ...

gnovella16

Roadie

171 Views

1 replies

0 likes

Premium
  • 171 Views
  • 1 replies
  • 0 likes