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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 406648 Views
  • 959 replies
  • 107 likes
  • Account
  • 406648 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176314 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176314 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100063 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100063 Views
  • 68 replies
  • 10 likes

purchased gift card NOT RECIEVED

I purchased a giftcard on line from spotify and we have not receieved. and I have been charged twice no gift card has been sent our recieved!!! And I cannot get anyone to return my inquiries?

  • Newbie
  • I purchased a giftcard on line from spotify and we have not receieved. and I have been charged twice no gift card has been sent our recieved!!! And I cannot get anyone to return my inquiries?
  • Ox1
  • Roadie
  • 117 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 117 Views
  • 1 replies
  • 0 likes

Oferta spotify family

Hola , me acogí a la oferta de Spotyfy family en la que los 3 primeros meses pagabas 9,99 ty me han cobrado 19,99 el primer mes. ¿como puedo reclamar la devolución? Gracias

  • Newbie
  • Hola , me acogí a la oferta de Spotyfy family en la que los 3 primeros meses pagabas 9,99 ty me han cobrado 19,99 el primer mes. ¿como puedo reclamar la devolución?   Gracias
  • 153 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 153 Views
  • 0 replies
  • 0 likes

How do I create multiple profiles under one account?

Hi, Here's my issue. I'm on a Rogers Share Everything Plan (Ontario, Canada) with my boyfriend and we have free Spotify Premium as part of this plan for free for the next 2 years. We receieved the username from Rogers however, we can create up 3 prof...

  • Casual Listener
  • Hi,   Here's my issue. I'm on a Rogers Share Everything Plan (Ontario, Canada) with my boyfriend and we have free Spotify Premium as part of this plan for free for the next 2 years. We receiev...
  • AustinTanguay
  • Roadie
  • 31280 Views
  • 7 replies
  • 2 likes
  • Account
    Other
    Premium
    Subscription
    Unlimited
  • 31280 Views
  • 7 replies
  • 2 likes

Solved!! can't receive any message and songs from my friend

Hi good people of spotify, For a year I have been able to send to my friend songs & messages but I could not receive any message or songs from him.Could you please let me know what is the problem?Thanks in advance for your help.

  • Casual Listener
  • Hi good people of spotify,   For a year I have been able to send to my friend songs & messages but I could not receive any message or songs from him. Could you pl...
  • Darius999
  • Casual Listener
  • 262 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 262 Views
  • 1 replies
  • 0 likes

"Cannot receive songs and private message

Hi,Since a few weeks I can't receive any message and songs from my friend. Could you please let me know what is the problem? Thanks in advance for your help.Cheers,Sabmey

  • Casual Listener
  • Hi, Since a few weeks I can't receive any message and songs from my friend. Could you please let me know what is the problem? Thanks in advance for your help. Cheers, Sabmey
  • Darius999
  • Casual Listener
  • 486 Views
  • 4 replies
  • 0 likes
  • Other
    Subscription
  • 486 Views
  • 4 replies
  • 0 likes

Offers and Subscription help

It says I have already used the $0.99 offer or a free trial so I cannot get 3 months for $0.99. However, I have not already used that offer, and I am trying to use premium for the first time. Wondering if there is a glitch that can be fixed.

  • Casual Listener
  • It says I have already used the $0.99 offer or a free trial so I cannot get 3 months for $0.99. However, I have not already used that offer, and I am trying to use premium for the first time. Wonderi...
  • mayposadas
  • Casual Listener
  • 156 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 156 Views
  • 3 replies
  • 0 likes

99 cent for 3 month do not work !

Hello, I bought premium for 1 Month eacause im getting a gift (3 Month Premium) but i didnt get them. I only got 1 month. please help me ! (sorry for bad english im from Germany)

  • Casual Listener
  • Hello,   I bought premium for 1 Month eacause im getting a gift (3 Month Premium) but i didnt get them. I only got 1 month. please help me !   (sorry for bad english im from Germany)
  • SuchDope
  • Casual Listener
  • 218 Views
  • 6 replies
  • 0 likes
  • Premium
  • 218 Views
  • 6 replies
  • 0 likes

Linking Facebook

I originally started using my spotify through Facebook. The primary (premium) account I use now is through my email and not facebook. Is there a way for me to link these two accounts?

  • Newbie
  • I originally started using my spotify through Facebook.  The primary (premium) account I use now is through my email and not facebook.  Is there a way for me to link these two accounts?
  • AustinTanguay
  • Roadie
  • 104 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 104 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Student Charged $5.40 Even though I wasn't Eligible

Hello, I recently tried to apply for Spotify student, but couldn't verify my school since I am homeschooled and still in my last year in highschool. I entered my debit card details thinking that I would get the Premium right after that, but when I go...

  • Newbie
  • Hello,   I recently tried to apply for Spotify student, but couldn't verify my school since I am homeschooled and still in my last year in highschool. I entered my debit card details thinking ...
  • Ox1
  • Roadie
  • 365 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 365 Views
  • 1 replies
  • 0 likes

Customer services????

I recenly purchased a 12 month gift subscription for someone, but I used an incorrect recipient email address. Spotify have taken payment but I can not contact anyone to correct this!! There is no reply from the @spotifycares (!) twitter acount, only...

  • Newbie
  • I recenly purchased a 12 month gift subscription for someone, but I used an incorrect recipient email address. Spotify have taken payment but I can not contact anyone to correct this!! There is no re...
  • KatesHere
  • Community Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 173 Views
  • 1 replies
  • 0 likes

He pagado 2 veces

He pagado 2 veces la suscripción premium ,el mismo mes ,por error. Me pueden hacer devolución?El mes que viene solo me cobraran uno?Gracias

  • Casual Listener
  • He pagado 2 veces la suscripción premium ,el mismo mes ,por error. Me pueden hacer devolución? El mes que viene solo me cobraran uno? Gracias
  • gemmacv76
  • Casual Listener
  • 222 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 222 Views
  • 1 replies
  • 0 likes

US vs UK Charging

Quick question and I know this is more moaning than an actualy question, but the exchange rate for 1USD is 0.67p. Why is the UK being charged a third more than people paying a subscription in the US? We effectively pay £39 more per year ($59) for exa...

  • Casual Listener
  • Quick question and I know this is more moaning than an actualy question, but the exchange rate for 1USD is 0.67p.   Why is the UK being charged a third more than people paying a subscript...
  • silverphone82
  • Casual Listener
  • 137 Views
  • 1 replies
  • 0 likes
  • Premium
  • 137 Views
  • 1 replies
  • 0 likes

Can I buy spotify for a year for my friend and get a student discount?

I want to get my friend a year of spotify premium. Can I get this at a student discount level? We are both students.

  • Casual Listener
  •  I want to get my friend a year of spotify premium. Can I get this at a student discount level? We are both students. 
  • Ox1
  • Roadie
  • 426 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 426 Views
  • 1 replies
  • 0 likes

Facebook account removed, but still paying for Premium

I had a Facebook account for several years which was using a nick name. This account is recently blocked and now it is deleted. I used this account to create a premium spotify login and can't login to spotify any more. How can I stop this Premium acc...

  • Newbie
  • I had a Facebook account for several years which was using a nick name. This account is recently blocked and now it is deleted. I used this account to create a premium spotify login and can't lo...
  • Ox1
  • Roadie
  • 223 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 223 Views
  • 1 replies
  • 0 likes

Deactivated Facebook

I don't want to use my Facebook but my Spotify is linked to it so I lose that too. I made a new Spotify account so I would not have to worry about Facebook no more. How would I get all my music and playlist from my old Spotify account to the one I re...

  • Newbie
  • I don't want to use my Facebook but my Spotify is linked to it so I lose that too. I made a new Spotify account so I would not have to worry about Facebook no more. How would I get all my music and p...
  • Ox1
  • Roadie
  • 124 Views
  • 1 replies
  • 0 likes
  • Account
  • 124 Views
  • 1 replies
  • 0 likes

Solved!! Will I be able to transfer all my music into a new account?

- Hello my name is Kevin . And good mourning. I just have a small question regarding the account usernames?. Ive tried reading threads regarding on how to change the usernames from the numbers but i read that it was impossible to do so and suggested ...

  • Visitor
  • - Hello my name is Kevin . And good mourning. I just have a small question regarding the account usernames?. Ive tried reading threads regarding on how to change the usernames from the numbers but i ...
  • Ox1
  • Roadie
  • 257 Views
  • 1 replies
  • 0 likes
  • Account
  • 257 Views
  • 1 replies
  • 0 likes

Special offer for new preium customers - nothing for existing customers

Hi guys, I am using Spotify for years and am in total satisfied with the streaming service.But today I have seen an offer "3 Months premium membership for 99 Cent".That's quite a bargain and I wanted to take that offer."Computer says 'NO' !"Unfortuna...

  • Newbie
  • Hi guys,   I am using Spotify for years and am in total satisfied with the streaming service. But today I have seen an offer "3 Months premium membership for 99 Cent". That's quite a ba...
  • 103 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 103 Views
  • 0 replies
  • 0 likes

Account mix up

I restarted my nexus 6, went into spotify, and it said I have connected to more than 3 devices. Therefore my music on my nexus has been deleted.This isn't right. I have spotify only on my nexus, laptop and old iPhone.I then followed the customer supp...

  • Casual Listener
  • I restarted my nexus 6, went into spotify, and it said I have connected to more than 3 devices. Therefore my music on my nexus has been deleted. This isn't right. I have spotify only on my nexus, la...
  • MusicMunster
  • Casual Listener
  • 131 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 131 Views
  • 1 replies
  • 0 likes

Upgrade to premium

Hi. I just upgraded my spotify to premium after getting an offer of three months for 9 Norwegian kroners. But on my profile it says that my account will be charged with 99 NOK this month. Anyone else who has had this problem? How can I contact spotif...

  • Newbie
  • Hi.   I just upgraded my spotify to premium after getting an offer of three months for 9 Norwegian kroners. But on my profile it says that my account will be charged with 99 NOK this month. An...
  • 80 Views
  • 0 replies
  • 0 likes
  • Premium
  • 80 Views
  • 0 replies
  • 0 likes

I can't be premium

Hi , one week ago i had a premium account.But when my credit card balance finished naturally my premium account is finished too. And i add some money on my card but now spotify doesn't accept that card.One week ago there is no problem , also there ar...

  • Visitor
  • Hi , one week ago i had a premium account.But when my credit card balance finished naturally my premium account is finished too. And i add some money on my card but now spotify doesn't accept that ca...
  • MauriceMV
  • Spotify Star
  • 377 Views
  • 8 replies
  • 0 likes
  • Premium
  • 377 Views
  • 8 replies
  • 0 likes