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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 440 Views
  • 0 replies
  • 7 likes
  • Security
  • 440 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 440453 Views
  • 968 replies
  • 108 likes
  • Account
  • 440453 Views
  • 968 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195694 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195694 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106967 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106967 Views
  • 70 replies
  • 11 likes

Solved!! Re: 3 months premium for $0.99

It took my payment and didn't upgrade my account please get back to me as soon as possible thank you

  • Newbie
  • It took my payment and didn't upgrade my account please get back to me as soon as possible thank you
  • Oreste
  • Composer
  • 336 Views
  • 3 replies
  • 0 likes
  • 336 Views
  • 3 replies
  • 0 likes

Password reset

Hi I've completely forgotten my password for my account, so naturally I've tried to do password reset. I've tried to put in my email address and put in my username separately to get it to send a password reset to my email address. Both have failed on...

  • Newbie
  • Hi I've completely forgotten my password for my account, so naturally I've tried to do password reset. I've tried to put in my email address and put in my username separately to get it to send a pass...
  • Oreste
  • Composer
  • 223 Views
  • 1 replies
  • 0 likes
  • Account
  • 223 Views
  • 1 replies
  • 0 likes

Premium discount

I got email telling me that I can buy premium for 3 months with only 0,99€. At spotifys website it says it's only for new accounts but in my mail and in the link I got in there there is nothing about the age of the account. What should I do?

  • Casual Listener
  • I got email telling me that I can buy premium for 3 months with only 0,99€. At spotifys website it says it's only for new accounts but in my mail and in the link I got in there there is nothing about...
  • Oreste
  • Composer
  • 134 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 134 Views
  • 1 replies
  • 0 likes

Argentina - Pago con Galicia no procesa el pago.

Hello,i went premium with my credit card, the first month it went ok, but the following it says that the subscription couldn't go on because Spotify don't process the payment. I call to the bank and they say the card is with no problem, that i have t...

  • Casual Listener
  • Hello, i went premium with my credit card, the first month it went ok, but the following it says that the subscription couldn't go on because Spotify don't process the payment. I call to the bank an...
  • NERomanello
  • Casual Listener
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 180 Views
  • 1 replies
  • 0 likes

Account country is wrong

The country listed in my account is wrong and I need to change it (says I've been abroad too long), and yet it does not give me an option to change - the only country list is USA. Can anything be done about this? Thank you!

  • Casual Listener
  • The country listed in my account is wrong and I need to change it (says I've been abroad too long), and yet it does not give me an option to change - the only country list is USA.  Can anything ...
  • KatesHere
  • Community Legend
  • 255 Views
  • 7 replies
  • 0 likes
  • Free
  • 255 Views
  • 7 replies
  • 0 likes

having trouble when paying for spotify premium

so when i go to pay for spotify premium with paypal it doesnt work, it just takes me back to the part where you have to choose how you want to pay.

  • Casual Listener
  • so when i go to pay for spotify premium with paypal it doesnt work, it just takes me back to the part where you have to choose how you want to pay.
  • Deeznuts-0127
  • Casual Listener
  • 222 Views
  • 2 replies
  • 0 likes
  • 222 Views
  • 2 replies
  • 0 likes

Offer help

HelloI'm new on spotify and they told me that i get 3 month s for one.I use my code.I go to my accountAnd i see that my abbonoment stops one month after,Help me please.What can i do?

  • Newbie
  • Hello I'm new on spotify and they told me that i get 3 month s for one. I use my code. I go to my account And i see that my abbonoment stops one month after, Help me please. What can i do?
  • MattSuda
  • Spotify Star
  • 104 Views
  • 1 replies
  • 0 likes
  • 104 Views
  • 1 replies
  • 0 likes

Gift cards - please help!

Hi!I got Spotify gift cards for christmas present, three of them. Two of them for 1 month and 1 for 3 moths. I loaded the first one of 1 month for 1 hour ago, what happens if I load the next one now? Will there be 2 months of premium or 1? Thanks.

  • Casual Listener
  • Hi! I got Spotify gift cards for christmas present, three of them. Two of them for 1 month and 1 for 3 moths. I loaded the first one of 1 month for 1 hour ago, what happens if I load the next one ...
  • MattSuda
  • Spotify Star
  • 154 Views
  • 2 replies
  • 0 likes
  • 154 Views
  • 2 replies
  • 0 likes

Two accounts??

Hi. i just upgraded my spotify to premium, and to make it easier i logged in via Facebook at spotify.com. when i opened spotify again it wasn't upgraded. i finally figured out that i suddenly have two spotify accounts. and the one upgraded is the one...

  • Newbie
  • Hi. i just upgraded my spotify to premium, and to make it easier i logged in via Facebook at spotify.com. when i opened spotify again it wasn't upgraded. i finally figured out that i suddenly have tw...
  • Oreste
  • Composer
  • 167 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 167 Views
  • 1 replies
  • 0 likes

Solved!! Lost my playlists

Where are my playlists, Spotify? Only a few of them are showing up on all my devices.My Premium lasts until the 27th.

  • Newbie
  • Where are my playlists, Spotify? 🙂 Only a few of them are showing up on all my devices. My Premium lasts until the 27th.
  • Oreste
  • Composer
  • 207 Views
  • 1 replies
  • 0 likes
  • Other
  • 207 Views
  • 1 replies
  • 0 likes

Why the extra charge for premium service.

I tried paiding for the premium service for 9.99 and was charged .99 cents instead. It is telling me to still pay 9.99. What about the .99 you already charged me (and I'm still didn't get any premium service ) and now if I pay 9.99 the total cost wil...

  • Newbie
  • I tried paiding for the premium service for 9.99 and was charged .99 cents instead. It is telling me to still pay 9.99. What about the .99 you already charged me (and I'm still didn't get any premium...
  • Oreste
  • Composer
  • 158 Views
  • 1 replies
  • 0 likes
  • Premium
  • 158 Views
  • 1 replies
  • 0 likes

Spotfity Gift Card - Unredeemable?

I bought a gift card for 10$ and I entered the code as it read on the card into the redeem area and I was given this response: "Unfortunately this Premium code does not seem to be valid. Try again or contact customer service." I entered the code in e...

  • Newbie
  • I bought a gift card for 10$ and I entered the code as it read on the card into the redeem area and I was given this response: "Unfortunately this Premium code does not seem to be valid. Try aga...
  • Oreste
  • Composer
  • 243 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 243 Views
  • 1 replies
  • 0 likes

Can't upgrade to Premium

Hi guys,I'm trying to upgrade to premium (thought I would give the service a go given that it's $0.99/month at the moment). When I submitt my CC details it just brings up a message that I have Javascript disabled and takes me back to the CC screen ag...

  • Newbie
  • Hi guys, I'm trying to upgrade to premium (thought I would give the service a go given that it's $0.99/month at the moment). When I submitt my CC details it just brings up a message that I have Ja...
  • 102 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 102 Views
  • 0 replies
  • 0 likes

Can't buy 0.99 promo.

HelloI've been trying to buy the 0.99 promo on my mobile and computer with a credit card but it said that the credit card or the bank had a trouble but any charge wasn't made, but I received a message from my bank for a charge made by Spotify for 0.9...

  • Newbie
  • Hello I've been trying to buy the 0.99 promo on my mobile and computer with a credit card but it said that the credit card or the bank had a trouble but any charge wasn't made, but I received a mess...
  • KatesHere
  • Community Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • Premium
  • 164 Views
  • 1 replies
  • 0 likes

3 months premium for $0.99

I went to claim this offer but spotify says"Looks like you've already taken a similar offer"when I have only trialed for 7 days a few months ago. Can I still get this deal? Why won't it let me?

  • Newbie
  • I went to claim this offer but spotify says "Looks like you've already taken a similar offer" when I have only trialed for 7 days a few months ago. Can I still get this deal? Why won't it let me?
  • Oreste
  • Composer
  • 817 Views
  • 3 replies
  • 0 likes
  • Premium
  • 817 Views
  • 3 replies
  • 0 likes

Solved!! After premium finish

Hello. Can i continue to listen my lists (which i already downloaded) after my premium time finished? I have got almost 1000 songs i downloaded for listen it without internet. Will i use this option after premium finish? Thank you.

  • Newbie
  • Hello. Can i continue to listen my lists (which i already downloaded) after my premium time finished? I have got almost 1000 songs i downloaded for listen it without internet. Will i use this option ...
  • KatesHere
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • Premium
  • 190 Views
  • 1 replies
  • 0 likes

Problemi con Premium

Pensavo di aver disdetto l'abbonamento premiun con Spotify, ma proprio poche ore fa ho visto che si è rinnovato in automatico prelevandomi dalla paypal i dieci euro dell'abbonamento. E' possibile avere il rimborso di questi dieci euro visto che ho an...

  • Newbie
  • Pensavo di aver disdetto l'abbonamento premiun con Spotify, ma proprio poche ore fa ho visto che si è rinnovato in automatico prelevandomi dalla paypal i dieci euro dell'abbonamento.   E' poss...
  • Oreste
  • Composer
  • 195 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 195 Views
  • 1 replies
  • 0 likes

Charged me twice

One charge was .99 cents the other one was 4.99. Fix this please

  • Casual Listener
  • One charge was .99 cents the other one was 4.99. Fix this please
  • DanielArias
  • Regular
  • 270 Views
  • 3 replies
  • 1 likes
  • Subscription
  • 270 Views
  • 3 replies
  • 1 likes

Accidentally disconnected Spotify from Facebook. Now, Spotify does not allow me to login.

NOTE: I created this account (harmcoaching@gmail.com) because spotifywon't recognize my password for my former spotify account(danharm@gmail.com). I'm want to gain access to mydanharm@gmail.compremium account, which I've had for years with all myplay...

  • Newbie
  • NOTE: I created this account (harmcoaching@gmail.com) because spotify won't recognize my password for my former spotify account (danharm@gmail.com). I'm want to gain access to my danharm@gmail.com...
  • 202 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 202 Views
  • 0 replies
  • 0 likes

Spotify Familiar

Estimados, quiero contratar spotify familiar para mi esposa, hijo y hermano. Una de las restricciones dice que debe vivir en el mismo domicilio, esto se cumple para mi esposa e hijo, mi hermano vive conmigo los sabados y domingos, pero los otros días...

  • Newbie
  • Estimados, quiero contratar spotify familiar para mi esposa, hijo y hermano. Una de las restricciones dice que debe vivir en el mismo domicilio, esto se cumple para mi esposa e hijo, mi hermano vive ...
  • driveflanger
  • Community Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 315 Views
  • 1 replies
  • 0 likes