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Forum Posts

Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • orenmagen
  • Casual Listener
  • 282278 Views
  • 829 replies
  • 87 likes
  • Account
  • 282278 Views
  • 829 replies
  • 87 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1134111 Views
  • 118 replies
  • 107 likes
  • Account
  • 1134111 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 76098 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 76098 Views
  • 63 replies
  • 8 likes

Problem with a playlist

I can not locate my playlist but there has been deleted, still exists and your link is this: https://open.spotify.com/user/musicmusica15/playlist/2ZfEKO2l8v8rM5NPlhVjDySomebody help me, that I can do?

  • Newbie
  • I can not locate my playlist but there has been deleted, still exists and your link is this: https://open.spotify.com/user/musicmusica15/playlist/2ZfEKO2l8v8rM5NPlhVjDy Somebody help me, that I can ...
  • tjvogelaar
  • Regular
  • 85 Views
  • 1 replies
  • 0 likes
  • Account
  • 85 Views
  • 1 replies
  • 0 likes

Paysafecard

Moin Leute warum kann ich mir kein Spotify Premium mit einer Paysafecard holen vor 3 Monaten ging das noch Hey is the Paysafecard payment disable at the moment?

  • Newbie
  • Moin Leute   warum kann ich mir kein Spotify Premium mit einer Paysafecard holen vor 3 Monaten ging das noch         Hey   is the Paysafecard payment disable at...
  • peseca
  • Casual Listener
  • 603 Views
  • 2 replies
  • 5 likes
  • Premium
  • 603 Views
  • 2 replies
  • 5 likes

Spotify Premium via Paysafecard in Czech Republic is broken

Hi, (I don't speak good english)I want to buy spotify Premium over paysafecard Czech Republic, but Adyen shows this error.Thank you in advance for your help. Vojta Prouza

Výstřižek.PNG
  • Newbie
  • Hi, (I don't speak good english) I want to buy spotify Premium over paysafecard Czech Republic, but Adyen shows this error. Thank you in advance for your help. Vojta Prouza  
  • peseca
  • Casual Listener
  • 444 Views
  • 2 replies
  • 3 likes
  • Premium
  • 444 Views
  • 2 replies
  • 3 likes

switch to student account

i am a student and i want to switch to the 4,99/month deal . i already have an account paying 9,99/month right now. how do i switch keeping my account?

  • Casual Listener
  • i am a student and i want to switch to the 4,99/month deal . i already have an account paying 9,99/month right now. how do i switch keeping my account?
  • spyonberlin
  • Casual Listener
  • 94 Views
  • 2 replies
  • 0 likes
  • 94 Views
  • 2 replies
  • 0 likes

Credit Card Expired Cannot log in to update

My credit card expired and i need to log into my subscribing account to update the information but it is no longer active. I had to create this account for support. I cannot log into that account to update the info. I cannot reset the password. I can...

  • Casual Listener
  • My credit card expired and i need to log into my subscribing account to update the information but it is no longer active.   I had to create this account for support.   I cannot log int...
  • marmatagxor
  • Casual Listener
  • 124 Views
  • 2 replies
  • 0 likes
  • Account
  • 124 Views
  • 2 replies
  • 0 likes

How to upgrade from Premium tot Family?

Are these the correct steps when I want to upgrade from Premium tot Family? Cancel current Premium subscriptionStart new Family subscriptionAdd own account to Family subscriptionAdd additional accounts Or does my Premium subscription automatically en...

  • Newbie
  • Are these the correct steps when I want to upgrade from Premium tot Family?   Cancel current Premium subscription Start new Family subscription Add own account to Family subscription ...
  • MattSuda
  • Spotify Star
  • 116 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 116 Views
  • 1 replies
  • 0 likes

Delete my account

I don't know how to delete my premium account, website isn't helpful at all!

  • Casual Listener
  • I don't know how to delete my premium account, website isn't helpful at all!
  • MattSuda
  • Spotify Star
  • 112 Views
  • 2 replies
  • 0 likes
  • Account
  • 112 Views
  • 2 replies
  • 0 likes

{MOD PLS HELP? } Quick question song erase

Why in the world do you guys still have 1 button click erase. Im building my music collection, loving it, listening to a ton of commercials but dealing with it. But i make 1 tiny mis click and there goes a song that I added, and I have no idea what I...

  • Visitor
  • Why in the world do you guys still have 1 button click erase. Im building my music collection, loving it, listening to a ton of commercials but dealing with it. But i make 1 tiny mis click and there ...
  • 86 Views
  • 0 replies
  • 0 likes
  • Account
  • 86 Views
  • 0 replies
  • 0 likes

Spotify - Payments Cannot Process

Every single darn month. The payment details are exactly the same as the previous month but I have to keep entering it every darn month because you claim you can't process payment. Fix this or I'm switching off spotify.

  • Casual Listener
  • Every single darn month. The payment details are exactly the same as the previous month but I have to keep entering it every darn month because you claim you can't process payment.   Fix this ...
  • 80 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 80 Views
  • 0 replies
  • 0 likes

Can't get Spotify Premium

I want to have Spotify Premium but when I put in my credit card information it says I am from a non Spotify country. I have lived in the United States my whole life, I have never traveled out of the country while using Spotify, and my country says US...

  • Casual Listener
  • I want to have Spotify Premium but when I put in my credit card information it says I am from a non Spotify country. I have lived in the United States my whole life, I have never traveled out of the ...
  • 76 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 76 Views
  • 0 replies
  • 0 likes

charged $11.99 but I am not subscribed

I have been charged on my credit card for $11.99 but I checked my account and it says I am not subscribed. I would like to be refunded please. Who can I contact about a refund?

  • Newbie
  • I have been charged on my credit card for $11.99 but I checked my account and it says I am not subscribed. I would like to be refunded please. Who can I contact about a refund?
  • KatesHere
  • Community Legend
  • 139 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 139 Views
  • 1 replies
  • 0 likes

Can't change my country.

Hello, i've got a problem. I live in Czech Republik and i go to school to Austria, i live about 10 mins from Austria, and i've bought a card for 10 euros when i was going home, but still in Austria, and now i can't use the card in Czech Republik, and...

  • Newbie
  • Hello, i've got a problem.   I live in Czech Republik and i go to school to Austria, i live about 10 mins from Austria, and i've bought a card for 10 euros when i was going home, but still in ...
  • KatesHere
  • Community Legend
  • 88 Views
  • 1 replies
  • 0 likes
  • Account
  • 88 Views
  • 1 replies
  • 0 likes

Privacy Features/Issue

I'm paying for a Premium account, the least you could do is let me Private my profile, hide my TOP ARTISTS/TRACKS. It keeps showing up on my PUBLIC profile how the heck do I get rid of it. Plus, I can't even upload a picture UNLESS I CONNECT TO FACEB...

  • Visitor
  • I'm paying for a Premium account, the least you could do is let me Private my profile, hide my TOP ARTISTS/TRACKS. It keeps showing up on my PUBLIC profile how the heck do I get rid of it. Plus,...
  • KatesHere
  • Community Legend
  • 101 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 101 Views
  • 3 replies
  • 0 likes

cancel a subscription from another user with my credit card

hello i have a family pack for me and two friends, under this descriptionPAYPAL *SPOTIFY 35314369001 GBR138722366901187 , but i still get charge from an account that someone else did with my credit cardSpotifyMX Stockholm SWE526567000013065, so i won...

  • Newbie
  • hello i have a family pack for me and two friends, under this description PAYPAL *SPOTIFY 35314369001 GBR138722366901187   , but i still get charge from an account that someone else...
  • driveflanger
  • Community Legend
  • 575 Views
  • 1 replies
  • 0 likes
  • Other
    Subscription
  • 575 Views
  • 1 replies
  • 0 likes

whats goi g wrong

i paid for spotify premium. I paid from facebook and it works on my macbook but not on my iphone. i know i used my facebook account but it just doesnt work

  • Newbie
  • i paid for spotify premium. I paid from facebook and it works on my macbook but not on my iphone. i know i used my facebook account but it just doesnt work
  • 295 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 295 Views
  • 0 replies
  • 0 likes

Sharing music with a specific user- Sorry no results could be found.

Hi all, Wondering if this has happened to anyone. You follow a friend of yours. You want to send this friend a song you found. You right click>share> sent to friend and you type in their name and no results are found. This friend is real, and you are...

  • Newbie
  • Hi all,   Wondering if this has happened to anyone. You follow a friend of yours. You want to send this friend a song you found. You right click>share> sent to friend and you type in the...
  • 94 Views
  • 0 replies
  • 0 likes
  • Account
    Other
  • 94 Views
  • 0 replies
  • 0 likes

Language on desktop

My desktop version has changed languages and now everything is in Hungarian even though my I have always had it in, and my country country settings (in my account) are in Swedish/Sweden. How do I change it back?

  • Newbie
  • My desktop version has changed languages and now everything is in Hungarian even though my I have always had it in, and my country country settings (in my account) are in Swedish/Sweden. How do ...
  • Nico
  • Community Legend
  • 74 Views
  • 1 replies
  • 0 likes
  • Account
  • 74 Views
  • 1 replies
  • 0 likes

NO hay soporte a usuarios

No puedo hacer el cargo para Spotify Family y no hay nadie que me pueda ayudar, Spotify no da soporte???

  • Casual Listener
  • No puedo hacer el cargo para Spotify Family y no hay nadie que me pueda ayudar, Spotify no da soporte???
  • driveflanger
  • Community Legend
  • 222 Views
  • 3 replies
  • 1 likes
  • Account
    Subscription
  • 222 Views
  • 3 replies
  • 1 likes

Upgrade plan familiar

Hola. Yo contraté la promoción de prueba de 1 dólar por los primeros 3 meses. Quería agregar a una persona mas como premium (pack familiar). Al hacer esto, me cobrarían directamente los 54 pesos mensuales? O a mi me mantendrían la promoción y se cobr...

  • Newbie
  • Hola.   Yo contraté la promoción de prueba de 1 dólar por los primeros 3 meses.   Quería agregar a una persona mas como premium (pack familiar). Al hacer esto, me cobrarían directamente...
  • neo_nitram
  • Newbie
  • 478 Views
  • 2 replies
  • 0 likes
  • Premium
  • 478 Views
  • 2 replies
  • 0 likes

Premimum

Oops! Something went wrong, please try again or check out ourhelp area Got that FOUR times. Plenty of money in the bank. Card is authorized for online transactions, just made one before trying to go for this. Help please? I better not be charged for ...

  • Casual Listener
  • Oops! Something went wrong, please try again or check out our help area                                     &...
  • hypnotix77
  • Casual Listener
  • 168 Views
  • 4 replies
  • 3 likes
  • 168 Views
  • 4 replies
  • 3 likes