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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

292170 Views

529 replies

34 likes

Account
Free
  • 292170 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13694 Views

6 replies

11 likes

Security
  • 13694 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541476 Views

990 replies

115 likes

Account
  • 541476 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129679 Views

74 replies

12 likes

Account
Login
Premium
  • 129679 Views
  • 74 replies
  • 12 likes

Got charged after cancelling premium

I cancelled my premium subscription one day before it was about to end but the next day i still charged for it.I cancelled on 24 november 2015 and got charged on the 25 th.Help me please.

Casual Listener

I cancelled my premium subscription one day before it was about to end but the next  day i still charged for it. I cancelled on 24 november 2015 and got charged on the 25 th. Help me please.

Ox1

Roadie

283 Views

3 replies

0 likes

  • 283 Views
  • 3 replies
  • 0 likes

spotify por personal

hola! estoy intentando dar de baja mi cuenta de spotify por un problema con Personal, para dar otra de alta y no se como darla de baja

Casual Listener

hola! estoy intentando dar de baja mi cuenta de spotify por un problema con Personal, para dar otra de alta y no se como darla de baja

minicubics

Casual Listener

348 Views

2 replies

0 likes

Account
Subscription
  • 348 Views
  • 2 replies
  • 0 likes

Search

Searching for user and playlist that I know exist, but search does not find the. I have a Premium account, they do not. IF i paste the "copy Profile link" it finds it, but not a straight up search. Thanks

Newbie

Searching for user and playlist that I know exist, but search does not find the. I have a Premium account, they do not.  IF i paste the "copy Profile link" it finds it, but not a straight up se...

KatesHere

Community Legend

210 Views

1 replies

0 likes

Account
  • 210 Views
  • 1 replies
  • 0 likes

Upgrade problems/premium/2users

I upgraded to family plan plus 1. My husband cancelled his subscription so that we could add him to mine. We use it on our phones. Now when he uses the copied link to login it doesn't want to work.can someone give me instructions to get his phone lin...

Newbie

I upgraded to family plan plus 1. My husband cancelled his subscription so that we could add him to mine.  We use it on our phones.  Now when he uses the copied link to login it doesn't wan...

MaryS

Roadie

182 Views

1 replies

0 likes

Login
Subscription
  • 182 Views
  • 1 replies
  • 0 likes

Cannot access account anymore

Hello, I switched to a family premium plan, but was charged 9.99 anyways. I tried to contact support directly about it, but got no response. So I asked my credit card to refund the payment. Now I am unable to log into my spotify account, and I am won...

Casual Listener

Hello,   I switched to a family premium plan, but was charged 9.99 anyways. I tried to contact support directly about it, but got no response. So I asked my credit card to refund the payment. ...

yiantseng

Casual Listener

346 Views

2 replies

0 likes

Account
Login
Premium
Subscription
  • 346 Views
  • 2 replies
  • 0 likes

Spotify login

Got a new phone and downloaded Spotify on new phone and tried to sign In to my account and it won't let me so I reset the password and that one doesn't work either, it keeps saying username or password incorrect

Casual Listener

Got a new phone and downloaded Spotify on new phone and tried to sign In to my account and it won't let me so I reset the password and that one doesn't work either, it keeps saying username or passwo...

MaryS

Roadie

6129 Views

3 replies

0 likes

Login
  • 6129 Views
  • 3 replies
  • 0 likes

Changing payment method

Can I pay through my iTunes account and if so how do I change it?

Casual Listener

Can I pay through my iTunes account and if so how do I change it?

Bittencourt

Spotify Star

423 Views

6 replies

0 likes

Other
  • 423 Views
  • 6 replies
  • 0 likes

Spotify skipping to next track

Can't play any music on spotify because it keeps skipping to a random track. it's been doing this for weeks now. desktop

Casual Listener

Can't play any music on spotify because it keeps skipping to a random track. it's been doing this for weeks now. desktop

Nico

Community Legend

302 Views

1 replies

0 likes

Account
Free
Premium
Security
Subscription
Unlimited
  • 302 Views
  • 1 replies
  • 0 likes

Why am I being charged for premium?

I recently checked my bank account and I have been charged £9.99 for spotify premium, I checked my subscription and as I thought I don't have Spotify premium.

Newbie

I recently checked my bank account and I have been charged £9.99 for spotify premium, I checked my subscription and as I thought I don't have Spotify premium.

driveflanger

Community Legend

158 Views

1 replies

0 likes

Account
Premium
Subscription
  • 158 Views
  • 1 replies
  • 0 likes

I cancel my Premium and Im still paying

Hello, Not long ago, like a month, I cancelled my Premium and I can't cancel it anymore, not on the website. But yesterday, 07-01-2016, I saw that I'm still paying for Premium. I would like to know why I payed and if I can get my money back because I...

Newbie

Hello,   Not long ago, like a month, I cancelled my Premium and I can't cancel it anymore, not on the website. But yesterday, 07-01-2016, I saw that I'm still paying for Premium. I would ...

Foxylady8238

Casual Listener

191 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 191 Views
  • 1 replies
  • 0 likes

Solved!! Appearing to be logging in from a different country

m trying to log into the spotify app on my tablet but it keeps telling me that I am trying to log in from a different country. I have looked at my account and it says I am in the UK. I am in Ireland and made my account in Ireland so why it says UK is...

Casual Listener

m trying to log into the spotify app on my tablet but it keeps telling me that I am trying to log in from a different country. I have looked at my account and it says I am in the UK. I am in Ireland ...

Steph_B

Roadie

383 Views

3 replies

0 likes

Account
Login
  • 383 Views
  • 3 replies
  • 0 likes

Paid £4.99 for Premium, now I gotta pay £9.99 because of new payment method.

Hi, Since I changed payment method my premium account is paused, If I want to renew it I gotta pay £9.99 /month.I paid £4.99 /month before this issue, I didn't get any notifications about the new price so I assume the £9.99 is only for new users.Can ...

Casual Listener

Hi,  Since I changed payment method my premium account is paused, If I want to renew it I gotta pay £9.99 /month. I paid £4.99 /month before this issue, I didn't get any notifications about th...

thevincecarter

Casual Listener

244 Views

2 replies

0 likes

Account
Login
Premium
Subscription
Unlimited
  • 244 Views
  • 2 replies
  • 0 likes

Malicious behavior of a Spotify employee

I had noticed some un-authorized activity on my Spotify account.So, as people do, changed my password and used the "Sign out everywhere." option.Then, after securing my email, facebook and other services, I started investigating.After making sure the...

Newbie

I had noticed some un-authorized activity on my Spotify account. So, as people do, changed my password and used the "Sign out everywhere." option. Then, after securing my email, facebook and othe...

OviiiOne

Community Legend

353 Views

3 replies

0 likes

Account
Other
Premium
Security
Subscription
  • 353 Views
  • 3 replies
  • 0 likes

spotify you need to change the artist on my song!

I am very upset to say that I have recently added a song to spotify and they put it under the wrong artist,I need this fixed emediately as you can understand this is a big issue for my self and spirit as well.If you would search HTC and see the most ...

Casual Listener

I am very upset to say that I have recently added a song to spotify and they put it under the wrong artist, I need this fixed emediately as you can understand this is a big issue for my self and spi...

HTCtheRapper

Casual Listener

198 Views

1 replies

0 likes

Other
  • 198 Views
  • 1 replies
  • 0 likes

Tengo un problema con mi plan familiar

Por error configure para 4 miembros cuando realmente queria comprar el plan familiar de 5 miembros, que puedo hacer para crecer el plan?

Newbie

Por error configure para 4 miembros cuando realmente queria comprar el plan familiar de 5 miembros, que puedo hacer para crecer el plan?

Steph_B

Roadie

738 Views

4 replies

0 likes

Premium
Subscription
  • 738 Views
  • 4 replies
  • 0 likes

plan familiar

hola, mi hermano tenia cuenta premium y yo no teniahe creado un plan familiar y le he agregado (él no se ha dado de baja en premium)le seguirán cobrando? no se ha cancelado. supongo que no ya que a mi me han cobrado 15 eurosgracias

Visitor

hola, mi hermano tenia cuenta premium y yo no tenia he creado un plan familiar y le he agregado (él no se ha dado de baja en premium) le seguirán cobrando? no se ha cancelado. supongo que no y...

user-removed

Not applicable

247 Views

1 replies

0 likes

Account
  • 247 Views
  • 1 replies
  • 0 likes

Re: DELETE ACCOUNT

Spotify says I have the free subscription but I am getting charged every month. This is becoming very frustrating, as I can't afford it anymore. It appears I am not alone, so why won't they do something? HEY SPOTIFY, HELP US OUT HERE? AND DON'T OFFER...

Newbie

Spotify says I have the free subscription but I am getting charged every month. This is becoming very frustrating, as I can't afford it anymore.    It appears I am not alone, so why won't...

Ox1

Roadie

219 Views

1 replies

0 likes

  • 219 Views
  • 1 replies
  • 0 likes

Delete my Spotify account

Hola, hace ya un tiempo que he querido eliminar mi cuenta de Spotify, ya he mandado muchisimos mensajes para eliminar mi cuenta y nadie me responde (desde el 6 de enero); lo que quiero saber es que si alguien de aqui me pudiera ayudar porque el perso...

Visitor

Hola, hace ya un tiempo que he querido eliminar mi cuenta de Spotify, ya he mandado muchisimos mensajes para eliminar mi cuenta y nadie me responde (desde el 6 de enero); lo que quiero saber es que s...

smcclay11

Newbie

519 Views

6 replies

0 likes

Account
Free
Subscription
  • 519 Views
  • 6 replies
  • 0 likes

Spotify Premium

I used a gift card on my account on Dec. 25 for a 3 month subscription. Both desktop and phone versions are now showing free as of Jan. 8.

Newbie

I used a gift card on my account on Dec. 25 for a 3 month subscription. Both desktop and phone versions are now showing free as of Jan. 8.

lavinius

Newbie

246 Views

1 replies

0 likes

Account
Premium
Subscription
  • 246 Views
  • 1 replies
  • 0 likes

Being charged on Spotify

I got the 30 day free trial on Spotify and I made sure I canceled it on the due date the charge was going to renew and now it says "your subscription will end on 12/01/16" and my account still says "premium" and I got charged 9.99 I do not want to co...

Newbie

I got the 30 day free trial on Spotify and I made sure I canceled it on the due date the charge was going to renew and now it says "your subscription will end on 12/01/16" and my account still says "...

OviiiOne

Community Legend

207 Views

1 replies

0 likes

Account
Premium
Subscription
  • 207 Views
  • 1 replies
  • 0 likes