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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9774 Views
  • 3 replies
  • 9 likes
  • Security
  • 9774 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 491321 Views
  • 981 replies
  • 111 likes
  • Account
  • 491321 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213215 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213215 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122297 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122297 Views
  • 72 replies
  • 12 likes

Solved!! Premium for 0.99€

I just created an account a few days ago and saw that offer. I wanted to take that chance, but my only usable payment method is the spotify card you can buy in normal markets, because I don't have paypal and so on. The 10€ cards were sold out, so I b...

  • Casual Listener
  • I just created an account a few days ago and saw that offer. I wanted to take that chance, but my only usable payment method is the spotify card you can buy in normal markets, because I don't have pa...
  • Saki0705
  • Casual Listener
  • 1482 Views
  • 6 replies
  • 2 likes
  • Premium
  • 1482 Views
  • 6 replies
  • 2 likes

Spotify account

Hey I have had Spotify for 3 years now and was wondering is it possible to play what ever music is being played on one account, on different divices all at the same time. Kind of like a radio tuning in on the same station playing the same music.

  • Newbie
  • Hey I have had Spotify for 3 years now and was wondering is it possible to play what ever music is being played on one account, on different divices all at the same time. Kind of like a radio tuning ...
  • Steph_B
  • Roadie
  • 177 Views
  • 1 replies
  • 0 likes
  • Premium
  • 177 Views
  • 1 replies
  • 0 likes

My Laptop got stolen, I need to contact customer service, anyone have a phone number?

In june I got my lap top stolen, and I thought all hope was lost in finding it until today. Today i was listening to music on my new laptop, and my music got paused because someone else was using the account. I only logged onto Spotify with three com...

  • Newbie
  • In june I got my lap top stolen, and I thought all hope was lost in finding it until today.  Today i was listening to music on my new laptop, and my music got paused because someone else was usi...
  • leonardovida
  • Casual Listener
  • 5723 Views
  • 3 replies
  • 0 likes
  • 5723 Views
  • 3 replies
  • 0 likes

Do I have to pay twice for Premium?

Last night I was messing around with spotify on my PS4 and hit the upgrade button which upgraded my account to premium. However, when I went on my mobile app, it was not recognized. I then proceeded to sign up for premium on the website and am now pr...

  • Newbie
  • Last night I was messing around with spotify on my PS4 and hit the upgrade button which upgraded my account to premium.  However, when I went on my mobile app, it was not recognized.  I the...
  • Steph_B
  • Roadie
  • 203 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 203 Views
  • 1 replies
  • 0 likes

IM NOT IN SPOTIFY AND SILL TOOK FROM MY CREDIT CARD

MY NAME IS CLAUDIA, I NEED HELP BECAUSE I CANCELED THE SPOTIFY PREMIUM SERVICE TO MANY TIME AGO AND NOW THAT I SEE MY CREDIT CARD I HAVE A BIG DEBT AND IT IS NOT FAIR BECAUSE I NEVER USED BEFORE THREE MONTH. I NEED MY MONEY BACK.!!!

  • Casual Listener
  • MY NAME IS CLAUDIA, I NEED HELP BECAUSE I CANCELED THE SPOTIFY PREMIUM SERVICE TO MANY TIME AGO AND NOW THAT I SEE MY CREDIT CARD I HAVE A BIG DEBT AND IT IS NOT FAIR BECAUSE I NEVER USED BEFORE THRE...
  • Steph_B
  • Roadie
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 154 Views
  • 1 replies
  • 0 likes

Have an Australian vouture but want to use in UK

My brother bought me a 3 month spotify vouture from Australia and I'm living in the UK and can't use the vouture. What do I do to be able to redeem my vouchers

  • Newbie
  • My brother bought me a 3 month spotify vouture from Australia and I'm living in the UK and can't use the vouture. What do I do to be able to redeem my vouchers
  • Steph_B
  • Roadie
  • 189 Views
  • 1 replies
  • 0 likes
  • Other
    Subscription
  • 189 Views
  • 1 replies
  • 0 likes

3 months for 0.99 euro

I was going to get the 3 months for 0.99 euros but when i clicked on the upgrade i was only able to pay 9.99 euro for only 1 month which i payed for before i realised that this wasn't right. I unsubscribed then Spotify said that my subscription would...

  • Newbie
  • I was going to get the 3 months for 0.99 euros but when i clicked on the upgrade i was only able to pay 9.99 euro for only 1 month which i payed for before i realised that this wasn't right. I u...
  • Steph_B
  • Roadie
  • 290 Views
  • 1 replies
  • 0 likes
  • Premium
  • 290 Views
  • 1 replies
  • 0 likes

Family plan

By mistake I have signed up for a family plan on both mine and my daughters account.When I try to invite my daughter to be a member in my family account the response is that there is already a family plan on her account. How can I delete the family p...

  • Newbie
  • By mistake I have signed up for a family plan on both mine and my daughters account. When I try to invite my daughter to be a member in my family account the response is that there is already a...
  • Steph_B
  • Roadie
  • 146 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 146 Views
  • 1 replies
  • 0 likes

About the 99 cent Spotify subscription

Hey guys, So I accidentally activated my free seven day premium trial while looking to activate the three month 99 cent one instead. So I went to the website and authenticated Paypal and it went through. However, when I checked my subscription info, ...

  • Newbie
  • Hey guys,    So I accidentally activated my free seven day premium trial while looking to activate the three month 99 cent one instead. So I went to the website and authenticated Paypal a...
  • Steph_B
  • Roadie
  • 237 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 237 Views
  • 1 replies
  • 0 likes

My premium will not work

I have premium, I payed for it last Friday. All of the sudden it switched to free on all of my devices and is trying to make me pay again. What in the world is going on !?

  • Newbie
  • I have premium, I payed for it last Friday. All of the sudden it switched to free on all of my devices and is trying to make me pay again. What in the world is going on !?
  • Steph_B
  • Roadie
  • 449 Views
  • 1 replies
  • 0 likes
  • 449 Views
  • 1 replies
  • 0 likes

Want to upgrade to Premium

Hi, I wanted to change my account to Spofiy Premium - Family Plan. When trying to upgrade, received an error messaged saying that "Spotify has not launched in the country where my card was issued." Card is issued by a US bank and Spotify has launched...

  • Newbie
  • Hi,   I wanted to change my account to Spofiy Premium - Family Plan. When trying to upgrade, received an error messaged saying that "Spotify has not launched in the country where my card was i...
  • Ox1
  • Roadie
  • 198 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 198 Views
  • 1 replies
  • 0 likes

Spotify premium

I'm trying to get premium but it's saying there is something wrong with my card. There isn't. I've tried two different cards.

  • Newbie
  • I'm trying to get premium but it's saying there is something wrong with my card. There isn't. I've tried two different cards.
  • Ox1
  • Roadie
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 199 Views
  • 1 replies
  • 0 likes

You guys need to make costumer service a lot easier

Hi I have been an avid user of Spotify as a student for quite a while now. I haven't paid for premium in a while, but when i tried to renew it last a couple months ago the payment wouldn't go through on the website, but it went through on my bank acc...

  • Newbie
  • Hi I have been an avid user of Spotify as a student for quite a while now. I haven't paid for premium in a while, but when i tried to renew it last a couple months ago the payment wouldn't go through...
  • Ox1
  • Roadie
  • 168 Views
  • 1 replies
  • 0 likes
  • Premium
  • 168 Views
  • 1 replies
  • 0 likes

No music

None of my music works. If I have to song in a playlist, it won't play, if I delete a song and look it up, still won't play. My playlists skip songs constantly and says the tracks can't be played. I contacted support when the website had nothing to h...

  • Newbie
  • None of my music works. If I have to song in a playlist, it won't play, if I delete a song and look it up, still won't play. My playlists skip songs constantly and says the tracks can't be played. I ...
  • Steph_B
  • Roadie
  • 171 Views
  • 1 replies
  • 0 likes
  • Free
  • 171 Views
  • 1 replies
  • 0 likes

Buying Premium

1. I started the 3 months for 0.99 on my account, but I wanted to give the same promotion to other 2 friends. I was going to buy it for one of them but I was unable to pay for his susbcription. I just kept getting an error with paypal, or it just wou...

  • Newbie
  • 1. I started the 3 months for 0.99 on my account, but I wanted to give the same promotion to other 2 friends. I was going to buy it for one of them but I was unable to pay for his susbcription. I jus...
  • Steph_B
  • Roadie
  • 144 Views
  • 1 replies
  • 0 likes
  • Premium
  • 144 Views
  • 1 replies
  • 0 likes

3 months 9.99

OK so I want to get the 999 premium deal and I logged in using my Facebook account but the problem is the email account that I have for that is not the one I currently use. So now I am not able to access what I just bought does anyone know how to do ...

  • Newbie
  • OK so I want to get the 999 premium deal and I logged in using my Facebook account but the problem is the email account that I have for that is not the one I currently use. So now I am not able to ac...
  • Steph_B
  • Roadie
  • 447 Views
  • 1 replies
  • 0 likes
  • Premium
  • 447 Views
  • 1 replies
  • 0 likes

Family plan problem

I'm trying to add my wife to my family plan but it's no working. It keeps saying that is an invalid address.Both of our accounts are situated in Brazil and when I try to change her postal code it keeps saying that I have to choose a country, but that...

  • Newbie
  • I'm trying to add my wife to my family plan but it's no working. It keeps saying that is an invalid address. Both of our accounts are situated in Brazil and when I try to change her postal code it...
  • Steph_B
  • Roadie
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 189 Views
  • 1 replies
  • 0 likes

Solved!! $1 for 3 month promo

I am very disappointed that I paid $14 to get the $1 for a 3 month membership and I have only got premium for 1 month. This is basically stealing money. So I want to know where did my rest of my 2 months went and where $13 went to. This is what I was...

  • Casual Listener
  • I am very disappointed that I paid $14 to get the $1 for a 3 month membership and I have only got premium for 1 month. This is basically stealing money. So I want to know where did my rest of my 2 mo...
  • user-removed
  • Not applicable
  • 467 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 467 Views
  • 2 replies
  • 0 likes

14 days of Spotify outside Sweden?

Help!I have premium, but cant log in on my Spotify. It says I can only use Spotify 14 days outside "my country" in Swedish. It sucks. First of all I am not Swedish but Danish, I have a Swedish telephone number, second of all I am in Sweden, and not "...

  • Casual Listener
  • Help! I have premium, but cant log in on my Spotify. It says I can only use Spotify 14 days outside "my country" in Swedish. It sucks. First of all I am not Swedish but Danish, I have a Swedish tele...
  • Vidervilder
  • Casual Listener
  • 199 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 199 Views
  • 2 replies
  • 0 likes

Spotify Premium Music Gift Card

Hi! If i buy a Spotify Premium Music Gift Card in France for a friend living in Belgium, is he able to use ? Thx

  • Newbie
  • Hi!   If i buy a Spotify Premium Music Gift Card in France for a friend living in Belgium, is he able to use ?   Thx  
  • OviiiOne
  • Community Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 141 Views
  • 1 replies
  • 0 likes