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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
292170 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541476 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129679 Views
74 replies
12 likes
I cancelled my premium subscription one day before it was about to end but the next day i still charged for it.I cancelled on 24 november 2015 and got charged on the 25 th.Help me please.
I cancelled my premium subscription one day before it was about to end but the next day i still charged for it. I cancelled on 24 november 2015 and got charged on the 25 th. Help me please.
Roadie
283 Views
3 replies
0 likes
hola! estoy intentando dar de baja mi cuenta de spotify por un problema con Personal, para dar otra de alta y no se como darla de baja
hola! estoy intentando dar de baja mi cuenta de spotify por un problema con Personal, para dar otra de alta y no se como darla de baja
Casual Listener
348 Views
2 replies
0 likes
Searching for user and playlist that I know exist, but search does not find the. I have a Premium account, they do not. IF i paste the "copy Profile link" it finds it, but not a straight up search. Thanks
Searching for user and playlist that I know exist, but search does not find the. I have a Premium account, they do not. IF i paste the "copy Profile link" it finds it, but not a straight up se...
Community Legend
210 Views
1 replies
0 likes
I upgraded to family plan plus 1. My husband cancelled his subscription so that we could add him to mine. We use it on our phones. Now when he uses the copied link to login it doesn't want to work.can someone give me instructions to get his phone lin...
I upgraded to family plan plus 1. My husband cancelled his subscription so that we could add him to mine. We use it on our phones. Now when he uses the copied link to login it doesn't wan...
Roadie
182 Views
1 replies
0 likes
Hello, I switched to a family premium plan, but was charged 9.99 anyways. I tried to contact support directly about it, but got no response. So I asked my credit card to refund the payment. Now I am unable to log into my spotify account, and I am won...
Hello, I switched to a family premium plan, but was charged 9.99 anyways. I tried to contact support directly about it, but got no response. So I asked my credit card to refund the payment. ...
Casual Listener
346 Views
2 replies
0 likes
Got a new phone and downloaded Spotify on new phone and tried to sign In to my account and it won't let me so I reset the password and that one doesn't work either, it keeps saying username or password incorrect
Got a new phone and downloaded Spotify on new phone and tried to sign In to my account and it won't let me so I reset the password and that one doesn't work either, it keeps saying username or passwo...
Roadie
6129 Views
3 replies
0 likes
Can I pay through my iTunes account and if so how do I change it?
Can I pay through my iTunes account and if so how do I change it?
Spotify Star
423 Views
6 replies
0 likes
Can't play any music on spotify because it keeps skipping to a random track. it's been doing this for weeks now. desktop
Can't play any music on spotify because it keeps skipping to a random track. it's been doing this for weeks now. desktop
Community Legend
302 Views
1 replies
0 likes
I recently checked my bank account and I have been charged £9.99 for spotify premium, I checked my subscription and as I thought I don't have Spotify premium.
I recently checked my bank account and I have been charged £9.99 for spotify premium, I checked my subscription and as I thought I don't have Spotify premium.
Community Legend
158 Views
1 replies
0 likes
Hello, Not long ago, like a month, I cancelled my Premium and I can't cancel it anymore, not on the website. But yesterday, 07-01-2016, I saw that I'm still paying for Premium. I would like to know why I payed and if I can get my money back because I...
Hello, Not long ago, like a month, I cancelled my Premium and I can't cancel it anymore, not on the website. But yesterday, 07-01-2016, I saw that I'm still paying for Premium. I would ...
Casual Listener
191 Views
1 replies
0 likes
m trying to log into the spotify app on my tablet but it keeps telling me that I am trying to log in from a different country. I have looked at my account and it says I am in the UK. I am in Ireland and made my account in Ireland so why it says UK is...
m trying to log into the spotify app on my tablet but it keeps telling me that I am trying to log in from a different country. I have looked at my account and it says I am in the UK. I am in Ireland ...
Roadie
383 Views
3 replies
0 likes
Hi, Since I changed payment method my premium account is paused, If I want to renew it I gotta pay £9.99 /month.I paid £4.99 /month before this issue, I didn't get any notifications about the new price so I assume the £9.99 is only for new users.Can ...
Hi, Since I changed payment method my premium account is paused, If I want to renew it I gotta pay £9.99 /month. I paid £4.99 /month before this issue, I didn't get any notifications about th...
Casual Listener
244 Views
2 replies
0 likes
I had noticed some un-authorized activity on my Spotify account.So, as people do, changed my password and used the "Sign out everywhere." option.Then, after securing my email, facebook and other services, I started investigating.After making sure the...
I had noticed some un-authorized activity on my Spotify account. So, as people do, changed my password and used the "Sign out everywhere." option. Then, after securing my email, facebook and othe...
Community Legend
353 Views
3 replies
0 likes
I am very upset to say that I have recently added a song to spotify and they put it under the wrong artist,I need this fixed emediately as you can understand this is a big issue for my self and spirit as well.If you would search HTC and see the most ...
I am very upset to say that I have recently added a song to spotify and they put it under the wrong artist, I need this fixed emediately as you can understand this is a big issue for my self and spi...
Casual Listener
198 Views
1 replies
0 likes
Por error configure para 4 miembros cuando realmente queria comprar el plan familiar de 5 miembros, que puedo hacer para crecer el plan?
Por error configure para 4 miembros cuando realmente queria comprar el plan familiar de 5 miembros, que puedo hacer para crecer el plan?
Roadie
738 Views
4 replies
0 likes
hola, mi hermano tenia cuenta premium y yo no teniahe creado un plan familiar y le he agregado (él no se ha dado de baja en premium)le seguirán cobrando? no se ha cancelado. supongo que no ya que a mi me han cobrado 15 eurosgracias
hola, mi hermano tenia cuenta premium y yo no tenia he creado un plan familiar y le he agregado (él no se ha dado de baja en premium) le seguirán cobrando? no se ha cancelado. supongo que no y...
Not applicable
247 Views
1 replies
0 likes
Spotify says I have the free subscription but I am getting charged every month. This is becoming very frustrating, as I can't afford it anymore. It appears I am not alone, so why won't they do something? HEY SPOTIFY, HELP US OUT HERE? AND DON'T OFFER...
Spotify says I have the free subscription but I am getting charged every month. This is becoming very frustrating, as I can't afford it anymore. It appears I am not alone, so why won't...
Roadie
219 Views
1 replies
0 likes
Hola, hace ya un tiempo que he querido eliminar mi cuenta de Spotify, ya he mandado muchisimos mensajes para eliminar mi cuenta y nadie me responde (desde el 6 de enero); lo que quiero saber es que si alguien de aqui me pudiera ayudar porque el perso...
Hola, hace ya un tiempo que he querido eliminar mi cuenta de Spotify, ya he mandado muchisimos mensajes para eliminar mi cuenta y nadie me responde (desde el 6 de enero); lo que quiero saber es que s...
Newbie
519 Views
6 replies
0 likes
I used a gift card on my account on Dec. 25 for a 3 month subscription. Both desktop and phone versions are now showing free as of Jan. 8.
I used a gift card on my account on Dec. 25 for a 3 month subscription. Both desktop and phone versions are now showing free as of Jan. 8.
Newbie
246 Views
1 replies
0 likes
I got the 30 day free trial on Spotify and I made sure I canceled it on the due date the charge was going to renew and now it says "your subscription will end on 12/01/16" and my account still says "premium" and I got charged 9.99 I do not want to co...
I got the 30 day free trial on Spotify and I made sure I canceled it on the due date the charge was going to renew and now it says "your subscription will end on 12/01/16" and my account still says "...
Community Legend
207 Views
1 replies
0 likes
