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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 304 Views
  • 0 replies
  • 6 likes
  • Security
  • 304 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 436368 Views
  • 971 replies
  • 108 likes
  • Account
  • 436368 Views
  • 971 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1193963 Views
  • 119 replies
  • 116 likes
  • Account
  • 1193963 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106366 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106366 Views
  • 70 replies
  • 11 likes

Cancelling account with only CC information

Hi there, New to the message board community-- but does anyone know if it's possible to cancel my Spotify Premium account with only my CC information? I don't have access to the origianl email, username, or password. Look forward to hearing from ever...

  • Casual Listener
  • Hi there,   New to the message board community-- but does anyone know if it's possible to cancel my Spotify Premium account with only my CC information? I don't have access to the origianl ema...
  • Oreste
  • Composer
  • 128 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 128 Views
  • 1 replies
  • 0 likes

Billing Period Changed

Have a support ticket out (Case #: 04356647), but wanted to type it out in here as well to see if anyone esle experienced the same thing. Billing period as been on the 10th of the month for over a year now. Switched from the single plan to family, fo...

  • Visitor
  • Have a support ticket out (Case #: 04356647), but wanted to type it out in here as well to see if anyone esle experienced the same thing.    Billing period as been on the 10th of the mont...
  • Oreste
  • Composer
  • 207 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 207 Views
  • 1 replies
  • 0 likes

I want a refund

You guys are charging me twice each month and I only I have 1 Spotify account. I want a refund.

  • Newbie
  • You guys are charging me twice each month and I only I have 1 Spotify account. I want a refund.
  • thelions1003
  • Newbie
  • 163 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 163 Views
  • 1 replies
  • 0 likes

Cuenta premium y no esta

Supuestamente yevo pagando tres meses en spotify y en la app no consta. Quiero concelarlo pero pero como no consta no puedo. No kiero seguir necesito ayuda ya

  • Newbie
  • Supuestamente yevo pagando tres meses en spotify y en la app no consta. Quiero concelarlo pero pero como no consta no puedo. No kiero seguir necesito ayuda ya
  • Oreste
  • Composer
  • 126 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 126 Views
  • 1 replies
  • 0 likes

Family plan not discounted

I signed up for Spotify Family after seeing the email that I would get 3 months at $9.99. I've been trying to convince my parents that Spotify is the music service they really needed so I thought it would be a good opportunity for them to get to try ...

  • Newbie
  • I signed up for Spotify Family after seeing the email that I would get 3 months at $9.99. I've been trying to convince my parents that Spotify is the music service they really needed so I thought it ...
  • Oreste
  • Composer
  • 157 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 157 Views
  • 1 replies
  • 0 likes

Spotify continues to pause music and saying....

HI! I´ve got a really badass problem here.... My spotify continues to pause my music saying someone else using my account. I´ve changed the password so i´m sure noones using it... What to do? Please help me! / Jonathan

  • Newbie
  • HI!    I´ve got a really badass problem here.... My spotify continues to pause my music saying someone else using my account. I´ve changed the password so i´m sure noones using it... What...
  • Oreste
  • Composer
  • 167 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 167 Views
  • 1 replies
  • 0 likes

Spotify Premium stopped working

Hello. I subscribe to Spotify Premium and I recently got a new laptop. I downloaded Spotify and logged in as normal. I found that all my playlists were gone and the Premium service was not active (adverts playing). I checked my bank statement and I'm...

  • Newbie
  • Hello.   I subscribe to Spotify Premium and I recently got a new laptop.   I downloaded Spotify and logged in as normal.   I found that all my playlists were gone and the Pr...
  • DanielArias
  • Regular
  • 291 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 291 Views
  • 1 replies
  • 0 likes

It won't accept my zip code (Ireland) to avail of the monthly special offer advertised on FB!

Hi you're account renewal won't allow my zip code be entered therefore I am unable to sign up to the new offer for 3 months premium.

  • Newbie
  • Hi you're account renewal won't allow my zip code be entered therefore I am unable to sign up to the new offer for 3 months premium.
  • Oreste
  • Composer
  • 385 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 385 Views
  • 1 replies
  • 0 likes

Wrong email attached to account

I have just tried to change my login password and have seen that the email address attached to my account is wrong, so is my post code. My username, date of birth and country are correct. I have been logging in with Facebook for a while now so am uns...

  • Newbie
  • I have just tried to change my login password and have seen that the email address attached to my account is wrong, so is my post code. My username, date of birth and country are correct. I have been...
  • Oreste
  • Composer
  • 129 Views
  • 1 replies
  • 0 likes
  • Login
  • 129 Views
  • 1 replies
  • 0 likes

Password

Dear Spotify,My user name is andykarki007dkI forgot my password & tried to change it but i have NOT Got it yet & now it over 2 weeks.I bought premium aroun october 2015.Plz send my New password at andy.karki@hotmail.comBest regardsShiba KarkiBrydes a...

  • Newbie
  • Dear Spotify, My user name is andykarki007dk I forgot my password & tried to change it but i have NOT Got it yet & now it over 2 weeks. I bought premium aroun october 2015. Plz send my Ne...
  • Oreste
  • Composer
  • 162 Views
  • 1 replies
  • 0 likes
  • Login
  • 162 Views
  • 1 replies
  • 0 likes

Solved!! Studentenangebot nach Testphase

Hallo liebe Community,ich habe eine Frage: In meiner Kontoübersicht steht, dass ich nach meiner 3-monatigen Testphase automatisch 9,99€ bzahle. Es gibt doch das Studentenangebot, bei dem ich nur 4,99€ zahle. Kann ich nach der Testphase den Studentent...

  • Casual Listener
  • Hallo liebe Community, ich habe eine Frage: In meiner Kontoübersicht steht, dass ich nach meiner 3-monatigen Testphase automatisch 9,99€ bzahle. Es gibt doch das Studentenangebot, bei dem ich nur 4,...
  • simonhinke
  • Casual Listener
  • 1013 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
  • 1013 Views
  • 2 replies
  • 0 likes

Account Hacked

Good morning. My account was hacked and I am only able to access to my account thanks to the facebook login. Now, the problem is that using the form that i found in the topic "account hacked", an email was sent to the guy that have my account because...

  • Regular
  • Good morning. My account was hacked and I am only able to access to my account thanks to the facebook login. Now, the problem is that using the form that i found in the topic "account hacked", an ema...
  • dracko
  • Regular
  • 247 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 247 Views
  • 3 replies
  • 0 likes

Password reset

I have changed my password because I forgot it and havnt been using Spotify frequently but it won't allow me to log in still.

  • Casual Listener
  • I have changed my password because I forgot it and havnt been using Spotify frequently but it won't allow me to log in still.
  • Nico
  • Community Legend
  • 114 Views
  • 1 replies
  • 0 likes
  • Login
  • 114 Views
  • 1 replies
  • 0 likes

Delete account

Please delete my account permanently. Thank you !

  • Visitor
  • Please delete my account permanently. Thank you !
  • user-removed
  • Not applicable
  • 428 Views
  • 5 replies
  • 0 likes
  • 428 Views
  • 5 replies
  • 0 likes

Solved!! Problem logging with due to country setting

From 2013 til 2014 I used SPOTIFY in koreathen in the mid 2014 I moved to another country and now I’m back in korea. I have been in korea for about 4 months and I didn’t had any problem using SPOTIFY. But I suddenly had problem logging in few days ag...

  • Regular
  • From 2013 til 2014 I used SPOTIFY in korea then in the mid 2014 I moved to another country and now I’m back in korea.    I have been in korea for about 4 months and I didn’t had any prob...
  • jkirk15
  • Casual Listener
  • 330 Views
  • 5 replies
  • 0 likes
  • Account
  • 330 Views
  • 5 replies
  • 0 likes

Charges on my account

I am getting charged $20 a month & I wanna know why?

  • Casual Listener
  • I am getting charged $20 a month & I wanna know why?
  • user-removed
  • Not applicable
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

From one account to the other

Hello!I had my Facebook account to log in to Spotify, but I've decided to get a new "independent" account. Now, I've managed to get my old playlists by adding myself as a follower, but I still can't access in any way to the "songs" section. It took s...

  • Casual Listener
  • Hello! I had my Facebook account to log in to Spotify, but I've decided to get a new "independent" account. Now, I've managed to get my old playlists by adding myself as a follower, but I still can'...
  • xtinaroma
  • Casual Listener
  • 168 Views
  • 2 replies
  • 0 likes
  • Account
  • 168 Views
  • 2 replies
  • 0 likes

Student Discount Premium

I applied for the student discount premium and was charged twice for it. And I still don't have premium I also didn't get a receipt thru email 04425441 is my case number

  • Newbie
  • I applied for the student discount premium and was charged twice for it. And I still don't have premium I also didn't get a receipt thru email 04425441 is my case number
  • user-removed
  • Not applicable
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Problema con Premium

Hola,El 26 de noviembre, hice el cambio de mi cuenta a Premium, aprovechando el costo de 9 pesos por tres meses. El cargo se hizo a mi tarjeta de crédito, pero mi sesión sigue aparenciendo como una cuenta normal.Ya cerré sesión y reinicié Spotify y n...

  • Newbie
  • Hola, El 26 de noviembre, hice el cambio de mi cuenta a Premium, aprovechando el costo de 9 pesos por tres meses. El cargo se hizo a mi tarjeta de crédito, pero mi sesión sigue aparenciendo como una...
  • 123 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 123 Views
  • 0 replies
  • 0 likes

After the 3 months $.99, will i be billed for the $10

So, I have the deal for 3 months for $.99 of premium. But, after the 3 months, will my premieum automaticly end, or will it start billing me 10 dollars without me knowing?

  • Newbie
  • So, I have the deal for 3 months for $.99 of premium. But, after the 3 months, will my premieum automaticly end, or will it start billing me 10 dollars without me knowing?
  • Adam
  • Roadie
  • 319 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 319 Views
  • 1 replies
  • 0 likes