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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414579 Views
  • 965 replies
  • 108 likes
  • Account
  • 414579 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1181325 Views
  • 119 replies
  • 115 likes
  • Account
  • 1181325 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 102032 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 102032 Views
  • 68 replies
  • 10 likes

Cant access account

Hi,Today I made a new spotify account so I didn't have to go back and delete all my music from 8th grade and so I can start fresh. After I made the account I paid for the premium deal of 3 mnths./$.99. Since then I can't access my account. It says in...

  • Newbie
  • Hi, Today I made a new spotify account so I didn't have to go back and delete all my music from 8th grade and so I can start fresh. After I made the account I paid for the premium deal of 3 mnths./$...
  • gnovella16
  • Roadie
  • 192 Views
  • 1 replies
  • 0 likes
  • Login
  • 192 Views
  • 1 replies
  • 0 likes

In the Spirit of the Season!

One of my favorite things about Spotify is the community. I feel like I could help that community grow larger if the Spotify Family plan was the same cost as the iTunes Family Plan.

  • Newbie
  • One of my favorite things about Spotify is the community. I feel like I could help that community grow larger if the Spotify Family plan was the same cost as the iTunes Family Plan.
  • gnovella16
  • Roadie
  • 141 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 141 Views
  • 1 replies
  • 0 likes

Subcription payment

I already pay the subcription but my account is still free, When I pay, a message was displayed and it says "the payment could not be performed" but the payment was charged to my card.

  • Newbie
  • I already pay the subcription but my account is still free, When I pay, a message was displayed and it says "the payment could not be performed" but the payment was charged to my card.
  • eshachizz
  • Newbie
  • 205 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 205 Views
  • 1 replies
  • 1 likes

can't log into app

I am currently logged into your website using my Facebook credentials, but the app steadfastly refuses to accept them. When I click "Forgot my password" and I give it my email address, it just tells me that it's using my Facebook account info and I n...

  • Newbie
  • I am currently logged into your website using my Facebook credentials, but the app steadfastly refuses to accept them. When I click "Forgot my password" and I give it my email address, it just tells ...
  • gnovella16
  • Roadie
  • 121 Views
  • 1 replies
  • 0 likes
  • Account
  • 121 Views
  • 1 replies
  • 0 likes

Adding Members to Spotify Family

I converted from an individual premium membership to a family membership. But, when I send an invite to join to my wife, she does not receive the invitation code in her inbox. I checked her junk mail...it's not there. I was able to invite and sign up...

  • Newbie
  • I converted from an individual premium membership to a family membership.  But, when I send an invite to join to my wife, she does not receive the invitation code in her inbox.  I checked h...
  • gnovella16
  • Roadie
  • 145 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 145 Views
  • 1 replies
  • 0 likes

Cancelling account with only CC information

Hi there, New to the message board community-- but does anyone know if it's possible to cancel my Spotify Premium account with only my CC information? I don't have access to the origianl email, username, or password. Look forward to hearing from ever...

  • Casual Listener
  • Hi there,   New to the message board community-- but does anyone know if it's possible to cancel my Spotify Premium account with only my CC information? I don't have access to the origianl ema...
  • TTNYC447
  • Casual Listener
  • 157 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 157 Views
  • 2 replies
  • 0 likes

Solved!! Problem with gift e-card.

So 2 days ago i bought my spotify premium with paysafecard and it was all ok i used this site: https://www.spotify.com/pl/purchase/ecards/ to send the code from my one email to another and it was all ok i had to write the premium code in and then i g...

  • Regular
  • So 2 days ago i bought my spotify premium with paysafecard and it was all ok i used this site:  https://www.spotify.com/pl/purchase/ecards/   to send the code from my one email to anothe...
  • dorsvmine
  • Regular
  • 2417 Views
  • 14 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 2417 Views
  • 14 replies
  • 0 likes

Subscription

Why do I keep being charged by Spotify if I changed my subscription to free? I would like to talk to a representative to cancel my account and dispute the charges.

  • Visitor
  • Why do I keep being charged by Spotify if I changed my subscription to free? I would like to talk to a representative to cancel my account and dispute the charges.
  • PixelPacker
  • Gig Goer
  • 163 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 163 Views
  • 3 replies
  • 0 likes

Solved!! Didn't finish signing up for subscription, Charged anyway

So I was signing up for the student premium when I realized it was going to have to wait because of something with my school. So I stopped it and not even a minute later my bank sends an alert to my phone that spotify had charged me. I don't even hav...

  • Casual Listener
  • So I was signing up for the student premium when I realized it was going to have to wait because of something with my school. So I stopped it and not even a minute later my bank sends an alert to my ...
  • PixelPacker
  • Gig Goer
  • 590 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 590 Views
  • 3 replies
  • 0 likes

Cannot apply for 3for1 premium offer

Hi, i'm using a free account. While listening to spotify i had one of your commercials talking about the "3 months at 9€" promition, so i clicked it and got here: https://www.spotify.com/it/3for1/ But... when i try to purchase i get this error:"Purtr...

  • Regular
  • Hi, i'm using a free account.   While listening to spotify i had one of your commercials talking about the "3 months at 9€" promition, so i clicked it and got here:   https://www.spotif...
  • KatesHere
  • Community Legend
  • 301 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 301 Views
  • 3 replies
  • 0 likes

want to change my facebook account into a normal account

Spotify is hard to reach!! i just want to shut my account down and make a normal one with my emailadress. But they always whine that its already being used since i loged on with facebook. DUMB DUMB SPOTIFY.......................... Make this more sim...

  • Newbie
  • Spotify is hard to reach!! i just want to shut my account down and make a normal one with my emailadress. But they always whine that its already being used since i loged on with facebook. DUMB DUMB S...
  • PixelPacker
  • Gig Goer
  • 127 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 127 Views
  • 1 replies
  • 0 likes

Not sure which account has premium

Hi there, My family and I use spotify frequently and we all have spotify subscriptions. For safety purposes, I'd like to know which charge is linked to which account, but we cannot figure it out for the life of us because of the way it shows up in my...

  • Newbie
  • Hi there,   My family and I use spotify frequently and we all have spotify subscriptions. For safety purposes, I'd like to know which charge is linked to which account, but we cannot figure it...
  • PixelPacker
  • Gig Goer
  • 140 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 140 Views
  • 1 replies
  • 0 likes

gift card

Hello, today i got two gift cards today, but when i write the codes in it comes up that the code isent valid, any suggestions of what i could do?

  • Newbie
  • Hello, today i got two gift cards today, but when i write the codes in it comes up that the code isent valid, any suggestions of what i could do?
  • PixelPacker
  • Gig Goer
  • 104 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 104 Views
  • 1 replies
  • 0 likes

Cannot pay with Paypal

Everytime i try to pay with paypal for Premium its always send me back to the mainmenu and i dont know why??

  • Newbie
  • Everytime i try to pay with paypal for Premium its always send me back to the mainmenu and i dont know why??
  • PixelPacker
  • Gig Goer
  • 165 Views
  • 1 replies
  • 0 likes
  • Premium
  • 165 Views
  • 1 replies
  • 0 likes

How delete my account ?

Hi everybody, I search a method for delete my account.I try with the email but I haven't an answer from Spotify ... Someone know ? PS : Sorry for my bad english, I'm french

  • Visitor
  • Hi everybody,  I search a method for delete my account. I try with the email but I haven't an answer from Spotify ...   Someone know ?   PS : Sorry for my bad english, I'm french
  • KatesHere
  • Community Legend
  • 601 Views
  • 10 replies
  • 0 likes
  • Account
  • 601 Views
  • 10 replies
  • 0 likes

Billed twice since 2013!

Why is Spotify charging me twice?!!! I have now seen that you have been charging me twice since 16th december 2013! What is this? Can you please repay me?

  • Casual Listener
  • Why is Spotify charging me twice?!!! I have now seen that you have been charging me twice since 16th december 2013! What is this? Can you please repay me?
  • user-removed
  • Not applicable
  • 149 Views
  • 4 replies
  • 0 likes
  • Premium
  • 149 Views
  • 4 replies
  • 0 likes

Change mode of payment for bank transfer

Lately, whenever efetuei payment of Spotify for my card, however, I had a problem and I can not go without listening to music. So I wanted to change the card payment mode for billet,thank you

  • Newbie
  • Lately, whenever efetuei payment of Spotify for my card, however, I had a problem and I can not go without listening to music. So I wanted to change the card payment mode for billet, thank you
  • user-removed
  • Not applicable
  • 273 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 273 Views
  • 1 replies
  • 0 likes

3 months for $.99??????

I clicked on the ad that said to subscribe for 3 months for .99 cents. But when it was all done, i was charged $13.90! Am i able to get a refund, or can they charge me what they said they would. Please help.

  • Newbie
  • I clicked on the ad that said to subscribe for 3 months for .99 cents. But when it was all done, i was charged $13.90! Am i able to get a refund, or can they charge me what they said they would. Plea...
  • Spotifyuser24
  • Casual Listener
  • 113 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 113 Views
  • 1 replies
  • 0 likes

Cant pay for premium with MasterCard

Trying to pay with Mastercard but getting: Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.The same was week and 2 weeks ago. Pls give me more details so I...

  • Casual Listener
  • Trying to pay with Mastercard but getting:   Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method. ...
  • armedjack
  • Casual Listener
  • 156 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 156 Views
  • 1 replies
  • 0 likes