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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88478 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
748136 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
757233 Views
18 replies
29 likes
If you have time to update your stupid ass app, then why are you not emailing me? Like, I don't get it. I sent you out a message on the ninth of this month and today is the 13th. You need to find a better and reliable way of contacting your customers...
If you have time to update your stupid ass app, then why are you not emailing me? Like, I don't get it. I sent you out a message on the ninth of this month and today is the 13th. You need to find a b...
Regular
836 Views
6 replies
2 likes
I go to Subscriptions, then to Update My Details. The options "Change" and "Go Back" pop up. I hit "Change" and it takes me back to the main Subscription page. Help Please!
I go to Subscriptions, then to Update My Details. The options "Change" and "Go Back" pop up. I hit "Change" and it takes me back to the main Subscription page. Help Please!
173 Views
0 replies
0 likes
I'm In School So Thought It Was A Good Idea To Get The 5$ Plan Since Well I'm In College.Sadly They Took My Money Out Then Said My School " Wasn't Found " Yet Charged Me The 5$..
I'm In School So Thought It Was A Good Idea To Get The 5$ Plan Since Well I'm In College. Sadly They Took My Money Out Then Said My School " Wasn't Found " Yet Charged Me The 5$..
145 Views
0 replies
0 likes
I contacted spotify last month because they hit me with a premium charge on an account that had used its trial period up. When I talked to this lady at Spotify, she explained that I had 2 accounts, one free one premium, I told her I did not want the ...
I contacted spotify last month because they hit me with a premium charge on an account that had used its trial period up. When I talked to this lady at Spotify, she explained that I had 2 accounts, o...
Roadie
272 Views
1 replies
0 likes
I am trying to pay for my monthly subscription and I no longer see the option for a monthly Spotify subscription. The only 3 options I see are the student, family and yearly subscriptions. Is this feature no longer available? Please help!
I am trying to pay for my monthly subscription and I no longer see the option for a monthly Spotify subscription. The only 3 options I see are the student, family and yearly subscriptions. Is this fe...
Roadie
204 Views
1 replies
0 likes
I been cancel my spotify and got rid of it and my card was charged twice for payments and i did it before the trial was up. So i would like a refund for todays charge and last months charge
I been cancel my spotify and got rid of it and my card was charged twice for payments and i did it before the trial was up. So i would like a refund for todays charge and last months charge
180 Views
0 replies
0 likes
I just recently got charged on 11/11/15 for $9.99 and I was informed when I signed up for the free trial my subscription should end in December. I did not sign up for premium but was still charged for it. I was wondering if I could get a refund becau...
I just recently got charged on 11/11/15 for $9.99 and I was informed when I signed up for the free trial my subscription should end in December. I did not sign up for premium but was still charged fo...
Not applicable
172 Views
1 replies
0 likes
Hello all, Today Spotify debited another month of money from by bank account. No problem. But I wanted to cancel my subscription after this month, so I cancelled it in my account overview. Spotify directly stopped my premium account and I did not get...
Hello all, Today Spotify debited another month of money from by bank account. No problem. But I wanted to cancel my subscription after this month, so I cancelled it in my account overview. ...
131 Views
0 replies
0 likes
Last month I set up my Rogers account with Spotify to recieve premium upgrade. I cancelled my payment (as per instruction) and connected the accounts. Currently it shows that it is connected properly.However, it does not seem to have upgraded as this...
Last month I set up my Rogers account with Spotify to recieve premium upgrade. I cancelled my payment (as per instruction) and connected the accounts. Currently it shows that it is connected properly...
Newbie
459 Views
1 replies
0 likes
We are a student radio station, and registered UK charity, we have a verified profile - which has a set profile image, and we can easily change playlist cover images. The issue is we cannot change the profile image, at some point we were able to as i...
We are a student radio station, and registered UK charity, we have a verified profile - which has a set profile image, and we can easily change playlist cover images. The issue is we cannot change th...
372 Views
0 replies
0 likes
I have had premium at $12.99 NZD for many many months now which billed on my credit card. This month I've had to cancel my card and received an email saying my premium is on pause until payment is renewed. Can I pay without a credit card or PayPal wi...
I have had premium at $12.99 NZD for many many months now which billed on my credit card. This month I've had to cancel my card and received an email saying my premium is on pause until payment is re...
177 Views
0 replies
0 likes
My account was created in Peru but I've been living in Argentina for three months and I hadn't had problems until last week when I tried to access to my account but the app tells me that the country doesn't match the one is in my profile. I don't hav...
My account was created in Peru but I've been living in Argentina for three months and I hadn't had problems until last week when I tried to access to my account but the app tells me that the country ...
148 Views
0 replies
0 likes
I've been a Spotify user for some time now, and received an email a few weeks ago stating my card no longer worked on my account. I logged into Spotify and tried to pay for premium again and keep receiving this error message: "Oops, seems your card o...
I've been a Spotify user for some time now, and received an email a few weeks ago stating my card no longer worked on my account. I logged into Spotify and tried to pay for premium again and ke...
Newbie
178 Views
1 replies
0 likes
I am currently subscribed with spotify through Vodafone and will soon be ending my account with Vodafone but I would like to continue my subscription with spotify but it wont allow me to add my payment details.Can anyone help me with this?
I am currently subscribed with spotify through Vodafone and will soon be ending my account with Vodafone but I would like to continue my subscription with spotify but it wont allow me to a...
Community Legend
232 Views
1 replies
0 likes
Spotify is a joke. no contact option for them directly. makes use post to the community since their too lazy to give us direct support yet im a paying customer. the tutorial listed in spotify community is a joke and does not list the right steps. i s...
Spotify is a joke. no contact option for them directly. makes use post to the community since their too lazy to give us direct support yet im a paying customer. the tutorial listed in spotify co...
Community Legend
513 Views
5 replies
0 likes
Every month i pay for the premium account plus 1 family menmber, so i pay 14,99 euro.I want to stop the premium account but my spotiyfy account says i only have a free account.This way i cannot stop the payment every month.How can i solve this?
Every month i pay for the premium account plus 1 family menmber, so i pay 14,99 euro. I want to stop the premium account but my spotiyfy account says i only have a free account. This way i ca...
Casual Listener
394 Views
2 replies
0 likes
Hi guys, This week my spotify began to appear as free account on the desktop client. I enter in my account to see my payment and it shows that I'm premium account. What's Happening
Hi guys, This week my spotify began to appear as free account on the desktop client. I enter in my account to see my payment and it shows that I'm premium account. What's Happening 😞
Not applicable
515 Views
1 replies
0 likes
I paid for a full month last night, the app was working beautifully. I got up this morning and my account had been signed out. Every time I sign back in the app kicks me out. I have the correct username and password. I've restarted my phone and force...
I paid for a full month last night, the app was working beautifully. I got up this morning and my account had been signed out. Every time I sign back in the app kicks me out. I have the correct usern...
158 Views
0 replies
0 likes
Hi I have a spotify premium account and wanted to upgrade this to spotify family to add my daughter. The instructions tell you to press the 'upgrade' button however this is not present. Is there anyway I can upgrade my account, rather than cancelling...
Hi I have a spotify premium account and wanted to upgrade this to spotify family to add my daughter. The instructions tell you to press the 'upgrade' button however this is not pres...
175 Views
0 replies
0 likes
Bought today, totally regret what i did. I know i have something like 14days or something?
Bought today, totally regret what i did. I know i have something like 14days or something?
Not applicable
364 Views
1 replies
0 likes
