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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Got an advertisement, 3 months for €9,99. Sounded great, clicked on it (I meet the named requirements) and I was able to pay using a giftcard. I also did a €0,01 transfer using Ideal to confirm my bank details. Afterwards I cashed another giftcard.So...
Hi. My account on my iPad app shows premium but the web based one shows Spotify free I want to down grade back to free on my iPad app , but I can't see how to do that regaffs dave
i can´t create a device number and password. i can´t send an email from https://www.spotify.com/de/account/set-device-password/ to set a password. what´s wrong with me? thanks
I saw that my payment was due 12/13/15 but on 12/12/15 I paid for the $0.99 Three month plan. But yeaterday I was playing music as a premium member. Now today 12/14/15 I can't buy the Three month plan nor listen to music as a premium member. Help and...
Hi there, I've recently bought a gift code online as a birthday present for my boyfriend and on the purchase screen it claims that I will have the option to print or email the gift card to him once I've authorised payment. I really wanted to print it...
I tried the "3 months for $.99" over the summer and then cancelled my subscription. Before I tried it I had an ad every 7-8 songs, now it's every 4-5 songs. Did this happen to anyone else? Why exactly is Spotify punishing me for deciding to not purch...
Hi, I have a prepaid subscription until July 2016, and now I would like to change to Spotify Family. In the FAQ I didn't read anything about this specific case. Could somebody tell me if I have to cancel the prepaid subscription or the price will be ...
I have been a premium customer for 2+ years and am up to date on my payments. Yet I haven't been able to log into my account for days. Desktop allows me to login then kicks me out in seconds with an error code that the password is wrong. Can't reset ...
je dois fermer mon compte car il est inclus dans mon forfait mais lorsque jessai de le faire avec les etappe cela ne fonctionne pas savez vous comment je peu le faire svp
I paid for a year long subscription of spotify premium a few months ago, but now it's saying that I no longer have premium. I've tried logging out and then logging back in three times now and it hasn't worked.
I cancelled my Spotify subscription about a week ago, maybe more, and then today I woke up, checked my bank account, and saw that I was charged ten dollars for Spotify. I checked my subscriptions on my account page, and it said I was still subscribed...
I used paypal to subscribe to the offer "3 months for 9.99 euros", and I received the email from paypal saying I made the payment, I don't have the 9.99 euros on my credit card account anymore, but spotify said the payment was unsuccessful so I still...
He tratado de renovar mi suscripción dos veces... y las dos veces me han generado el cargo a mi tarjeta pero recibo un error diciendo que hay problemas con mi banco y no se ha relizado el cargo cuando si lo han hecho... que hago?
Hi - Please help! My original account has been hacked and email reassigned to a chinese email address 126.com I received an email from account-details-changed@spotify.com and tried to respond but have received no response. I had to set up a new accou...
Dear Spotify, It's been more than 2 weeks since I last used spotify. I've e-mailed 5 times and didn't get any response so far. The problem is I can't login to spotify. I get an error saying that the username or password is incorrect. I've tried every...
Hi,Already for a while I'm not getting any notifications from Spotify.I have double (triple actually) checked settings from desktop player and notifications are endabled, also from account settings I have basically all e-mail and push notifications e...
I am so tired of Justin Bieber and I would love to NOT hear all his songs 200000 times every day.So is it possible to ban music? My gf uses my Spotify at home from time to time and when she starts playing either Spotify radio or Bustin Jieber there i...
I wanted to do the upgrade 3months for .99 but it only says i have a subscription for a month.
I'm from Turkey, I use a prepaid card named ininal and i used it for a year for spotify subscription, now i cant use it for the payment it says my card is having a bad day but my friends' cards don't work too i cant use anything for paying and I dont...