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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9851 Views
  • 3 replies
  • 9 likes
  • Security
  • 9851 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 492501 Views
  • 981 replies
  • 111 likes
  • Account
  • 492501 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213573 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213573 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122496 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122496 Views
  • 72 replies
  • 12 likes

Can't change countries

Hi, Im having trouble changing the country of my spotify. I live in The States but I want to have access to Swedish Spotify. I have entered my swedish credit card info. But I cant change the country in the "edit profile" section. It just says USA and...

  • Casual Listener
  • Hi,   Im having trouble changing the country of my spotify. I live in The States but I want to have access to Swedish Spotify. I have entered my swedish credit card info. But I cant change the...
  • kbrooksc
  • Community Legend
  • 241 Views
  • 5 replies
  • 0 likes
  • Account
  • 241 Views
  • 5 replies
  • 0 likes

Solved!! Charged to my account but still 'Free'

I recently tried to resubscribe to premium and was going to use the student discount. I put my information in and went to the next screen, it then asked me for my student ID information. I canceled it because I couldn't fine my student ID but my acco...

  • Casual Listener
  • I recently tried to resubscribe to premium and was going to use the student discount. I put my information in and went to the next screen, it then asked me for my student ID information. I canceled i...
  • kbrooksc
  • Community Legend
  • 480 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 480 Views
  • 5 replies
  • 0 likes

Solved!! When unsubscribing, do you have to unsubscribe ONE MONTH earlier?

Hi everyone, I currently have the Spotify Premium trial subscription for three months. In my subscriptions, it says that on February 28th of this year, my subscription will automatically be renewed for 9,99 €. When do I have to cancel my subscription...

  • Casual Listener
  • Hi everyone,   I currently have the Spotify Premium trial subscription for three months. In my subscriptions, it says that on February 28th of this year, my subscription will automatically be ...
  • kbrooksc
  • Community Legend
  • 345 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 345 Views
  • 3 replies
  • 0 likes

Bough an e-card but never get any confirmation

Hello, I've bought an e-card for someone but never get the confirmation. Not sure it's gonna get delivered. I opened a ticket for my issue: Spotify Support Case # 04501752. Can someone help me please?

  • Newbie
  • Hello,   I've bought an e-card for someone but never get the confirmation. Not sure it's gonna get delivered. I opened a ticket for my issue: Spotify Support Case # 04501752. Can someone ...
  • kbrooksc
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 172 Views
  • 1 replies
  • 0 likes

Subscription payment

Please extend your service to Vietnam because I'd really really really like to pay for Premium subscription but of course I couldn't because my card was rejected. Thank you.

  • Newbie
  • Please extend your service to Vietnam because I'd really really really like to pay for Premium subscription but of course I couldn't because my card was rejected. Thank you.
  • kbrooksc
  • Community Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • Premium
  • 183 Views
  • 1 replies
  • 0 likes

Subscprition

I was charged twice

  • Casual Listener
  • I was charged twice
  • user-removed
  • Not applicable
  • 300 Views
  • 5 replies
  • 0 likes
  • 300 Views
  • 5 replies
  • 0 likes

new account

i deactivate my facebook account and made a new account and would like to move my playlist over to it .what should i do

  • Newbie
  • i deactivate my facebook account and made a new account and would like to move my playlist over to it .what should i do
  • kbrooksc
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Student Discount being changed to full price

This is the second time this has happened. I will sign up for Spotify using my student discount which allows me to pay $4.99 instead of $9.99 and i checked my reciepts today and spotify is now charging me $9.99 for some reason with no notice or email...

  • Casual Listener
  • This is the second time this has happened. I will sign up for Spotify using my student discount which allows me to pay $4.99 instead of $9.99 and i checked my reciepts today and spotify is now chargi...
  • kbrooksc
  • Community Legend
  • 231 Views
  • 3 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 231 Views
  • 3 replies
  • 1 likes

Can't delete my account!

I have clicked on every link to the 'contact form' that I can find, so I can contact spotify to delete my account but it just keeps sending me back to the beginning, and I am going round in circles. If anyone can help me please I would really appreci...

  • Newbie
  • I have clicked on every link to the 'contact form' that I can find, so I can contact spotify to delete my account but it just keeps sending me back to the beginning, and I am going round in circles.&...
  • kbrooksc
  • Community Legend
  • 281 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 281 Views
  • 1 replies
  • 0 likes

Turns out my payment of 0.99 to get the 3 month trial did not go through via Paypal

Shortly after Christmas, I registered for the .99 3 month trial on this account for my mom. I payed via paypal and the transaction went pretty seemlessly. Apperently something went wrong and I dont have the 3 month trial My account is still "free" an...

  • Newbie
  • Shortly after Christmas, I registered for the .99 3 month trial on this account for my mom.  I payed via paypal and the transaction went pretty seemlessly.  Apperently something went wr...
  • kbrooksc
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • Account
  • 175 Views
  • 1 replies
  • 0 likes

My account be deleted !! | Mi cuenta fue eliminada !!

Hola a todos, soy nueva por acá así que sin dar tanto rollo, desearía de su ayuda o aclaraciones. Llevo al rededor de 4 o 6 meses con cuenta en Spotify, no es mucho, lo sé. Pero en el trascurso de esos meses me presento varios problemas, y era que si...

  • Newbie
  • Hola a todos, soy nueva por acá así que sin dar tanto rollo, desearía de su ayuda o aclaraciones.  Llevo al rededor de 4 o 6 meses con cuenta en Spotify, no es mucho, lo sé. Pero en el trascurs...
  • OviiiOne
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 199 Views
  • 1 replies
  • 0 likes

Discount does not work!

I was tempted by the deal to get three months for 9 SEK and payed for that. However, when the payment had gone through was told that I would receive a receipt that never arrived. Reregistering was not possible as i had "already used the offer". Has a...

  • Visitor
  • I was tempted by the deal to get three months for 9 SEK and payed for that. However, when the payment had gone through was told that I would receive a receipt that never arrived. Reregistering was no...
  • KatesHere
  • Community Legend
  • 200 Views
  • 3 replies
  • 0 likes
  • Premium
  • 200 Views
  • 3 replies
  • 0 likes

Me han vuelto a cobrar la suscripción cuando la he cancelado.

Me han vuelto ha cobrar la sucripción cuando ya la había cancelado, exijo un reintegro del mismo, tengo pruebas, el mail de desuscripción, seguido del cobro del siguiente...

  • Casual Listener
  • Me han vuelto ha cobrar la sucripción cuando ya la había cancelado, exijo un reintegro del mismo, tengo pruebas, el mail de desuscripción, seguido del cobro del siguiente...
  • 131 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 131 Views
  • 0 replies
  • 0 likes

Refund for unexpected payment

I recently entered my card details for the '£0.99 for 3 months' offer, however, I was ineligible for the offer and charged £9.99 instead. I'm very upset by this and would like to receive a refund for this payment.Also my email has changed on Facebook...

  • Newbie
  • I recently entered my card details for the '£0.99 for 3 months' offer, however, I was ineligible for the offer and charged £9.99 instead. I'm very upset by this and would like to receive a refund for...
  • OviiiOne
  • Community Legend
  • 732 Views
  • 9 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 732 Views
  • 9 replies
  • 0 likes

E-card delivered?

On 23rd december i bought an E-card which was set to be delivered at christmas. My question is, is everything ok with my order? I never received the mail confirm. I only have the gift number and the mail address of The friend to whom i bought the gif...

  • Casual Listener
  • On 23rd december i bought an E-card which was set to be delivered at christmas. My question is, is everything ok with my order? I never received the mail confirm. I only have the gift number and the ...
  • dutchkris
  • Casual Listener
  • 442 Views
  • 9 replies
  • 0 likes
  • Other
    Subscription
  • 442 Views
  • 9 replies
  • 0 likes

Premium issues

Hello, I recently went to purchase the student spotify. I entered all of my information and was informed by the system that is could not be processed. I went to Facebook and fixed my birthday, as I figured that was what stopped me from getting the pr...

  • Newbie
  • Hello, I recently went to purchase the student spotify. I entered all of my information and was informed by the system that is could not be processed. I went to Facebook and fixed my birthday, as I f...
  • kbrooksc
  • Community Legend
  • 304 Views
  • 3 replies
  • 0 likes
  • Premium
  • 304 Views
  • 3 replies
  • 0 likes

I have paid Premium on 12.31.15 and still have Free AND Spotify charge me 3 Three times!!!

Hello I already paid Spotify Premium on 12.21.15 and my service still Free. I must 3 Monts per $99.05 MXN become.I have received therefore three charges with the Case numbers: 1° 205746282081 Auto. 8493962° 205746872081 Auto. 6551213° 205747462088 Au...

  • Newbie
  • Hello I already paid Spotify Premium on 12.21.15 and my service still Free. I must 3 Monts per $99.05 MXN become. I have received therefore three charges with the Case numbers:     1° &n...
  • kbrooksc
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 188 Views
  • 1 replies
  • 0 likes

Solved!! Signed up through Facebook but email address is incorrect (old)

Hi, I just signed up through Facebook but the email address on my spotify account is incorrect. It is showing my old Facebook email address which I have deleted and changed to my new email address. It wont let me change the email address in my Spotif...

  • Casual Listener
  • Hi,   I just signed up through Facebook but the email address on my spotify account is incorrect. It is showing my old Facebook email address which I have deleted and changed to my new em...
  • kbrooksc
  • Community Legend
  • 496 Views
  • 5 replies
  • 0 likes
  • Account
  • 496 Views
  • 5 replies
  • 0 likes

Wrong username

Hola, Tengo un problema. Resulta que compre una subscripción premium spotify. El problema es que en spotify web estaba abierta otra cuenta que no es la mia, y la compré para esa cuenta... Ahora quiero cancelar la suscripción però me pide la contrasen...

  • Newbie
  • Hola,   Tengo un problema. Resulta que compre una subscripción premium spotify. El problema es que en spotify web estaba abierta otra cuenta que no es la mia, y la compré para esa cuenta... Ah...
  • MaryS
  • Roadie
  • 144 Views
  • 1 replies
  • 0 likes
  • Account
  • 144 Views
  • 1 replies
  • 0 likes

Cant remember username and charged Premium

Hi Guys!I've got a big problem, long ago I had a Spotify account which I cant remember the username and I paid for premium, i wouldlike to cancel this as Im not getting the service and each month I get the money charged on my card!NEED HELP ASAP Than...

  • Newbie
  • Hi Guys! I've got a big problem, long ago I had a Spotify account which I cant remember the username and I paid for premium, i wouldlike to cancel this as Im not getting the service and each month I...
  • kbrooksc
  • Community Legend
  • 110 Views
  • 1 replies
  • 0 likes
  • Premium
  • 110 Views
  • 1 replies
  • 0 likes