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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 171 Views
  • 0 replies
  • 5 likes
  • Security
  • 171 Views
  • 0 replies
  • 5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • CeliMaga
  • Casual Listener
  • 434078 Views
  • 967 replies
  • 108 likes
  • Account
  • 434078 Views
  • 967 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1192629 Views
  • 119 replies
  • 116 likes
  • Account
  • 1192629 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 105973 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 105973 Views
  • 70 replies
  • 11 likes

Spotify Premium dosen't work on my phone and tablet

HI, it's more than a year now that I've upgraded to Spotify Premium and I'm paying for it. However it only works on my laptop while on my phone and tablet I still get ads, I can't change more than 6 songs and can't listen offline. I though there ws a...

  • Newbie
  • HI,   it's more than a year now that I've upgraded to Spotify Premium and I'm paying for it.   However it only works on my laptop while on my phone and tablet I still get ads, I can't c...
  • user-removed
  • Not applicable
  • 176 Views
  • 1 replies
  • 0 likes
  • Account
  • 176 Views
  • 1 replies
  • 0 likes

I can't get into my spotify account

Hi there.Spotify logged me out and every time I try to sign in via my Facebook account it says that I can only use spotify for 14 days abroad. I moved to Australia 4 months ago and this is the first time it's come up!the only reason I can think this ...

  • Casual Listener
  • Hi there. Spotify logged me out and every time I try to sign in via my Facebook account it says that I can only use spotify for 14 days abroad. I moved to Australia 4 months ago and this is the fi...
  • 5423
  • Casual Listener
  • 218 Views
  • 1 replies
  • 0 likes
  • Login
  • 218 Views
  • 1 replies
  • 0 likes

Compré Spotify premium y solo me dieron 1 mes.

Compré Spotify Premium después de haber escuchado que regresara con solo $99.00 me daban 3 meses de premium, revisé mi suscripción y solamente me dieron 1, yo se que tu cuenta tubo que haber vencido antes del 1ero de noviembre de este año. Y así fué....

  • Casual Listener
  • Compré Spotify Premium después de haber escuchado que regresara con solo $99.00 me daban 3 meses de premium, revisé mi suscripción y solamente me dieron 1, yo se que tu cuenta tubo que haber vencido ...
  • LucksZR
  • Casual Listener
  • 151 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 151 Views
  • 1 replies
  • 0 likes

Permanently delete account

Hi, I would like to delete my account. I thought it was deleted a while ago, but sadly it isn't. I have read in the forum that I need to submit a request via the contact form. However, I can't get to the contact form. The link forces me to log in and...

  • Visitor
  • Hi, I would like to delete my account. I thought it was deleted a while ago, but sadly it isn't. I have read in the forum that I need to submit a request via the contact form. However, I can't get to...
  • user-removed
  • Not applicable
  • 467 Views
  • 12 replies
  • 0 likes
  • Account
  • 467 Views
  • 12 replies
  • 0 likes

Solved!! After redeming spotify gift card

After i redeem the spotify gift card to avail the $0.99 for 3 months promo, subscription say it will expire 1-22-2016 then it must be 3-22-2016. Can anyone help me about this?

  • Casual Listener
  • After i redeem the spotify gift card to avail the $0.99 for 3 months promo, subscription say it will expire 1-22-2016 then it must be 3-22-2016. Can anyone help me about this?
  • Mel16
  • Casual Listener
  • 305 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 305 Views
  • 2 replies
  • 0 likes

Charged 16.99 for premium 1month when it should have been the 3 month deal off the landing page

The support model throug the community does not work - round and round in circlesSpotify will lose out through a **bleep** user expereince to someone that actually helps customers.

  • Newbie
  • The support model throug the community does not work - round and round in circles Spotify will lose out through a **bleep** user expereince to someone that actually helps customers.    
  • jimrcools
  • Gig Goer
  • 687 Views
  • 1 replies
  • 0 likes
  • Account
  • 687 Views
  • 1 replies
  • 0 likes

never signed up, yet I'm being charged

Spotify Case # 04411745 I was looking into getting the student discount as I have just enrolled in a university. When I went through the process it said I was not eligible yet, so I figured I would try again in a couple months as it's still early. Bu...

  • Newbie
  • Spotify Case # 04411745   I was looking into getting the student discount as I have just enrolled in a university. When I went through the process it said I was not eligible yet, so I figured ...
  • jimrcools
  • Gig Goer
  • 323 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 323 Views
  • 1 replies
  • 1 likes

Solved!! What will happen to my account if I travel to another country?

I'm from Chile, but I'm going to USA in a couple of weeks for vacations. So what would happen to my account once am there, but in my account settings my country is a different one? Would it be blocked?

  • Regular
  • I'm from Chile, but I'm going to USA in a couple of weeks for vacations. So what would happen to my account once am there, but in my account settings my country is a different one? Would it be blocke...
  • jaaaviervb
  • Regular
  • 979 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Security
  • 979 Views
  • 4 replies
  • 0 likes

Subscription announce from pub for 3 months for 9.99

When listening to spotify free I heard a pub that say 9.99 for 3 months. I just subscribed and I only see 1 month to my subscription. Is this an error or a false publicity? I'd like to know. Regards,

  • Casual Listener
  • When listening to spotify free I heard a pub that say 9.99 for 3 months.   I just subscribed and I only see 1 month to my subscription.   Is this an error or a false publicity? &n...
  • JFPCreations
  • Casual Listener
  • 298 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 298 Views
  • 4 replies
  • 0 likes

Solved!! Trace download date

Hi, Please could someone let me know whether it's possible to find out the specific date that I downloaded a specific song? If so, where do I go to find out this information? Thanks.

  • Casual Listener
  • Hi,   Please could someone let me know whether it's possible to find out the specific date that I downloaded a specific song?  If so, where do I go to find out this information?   ...
  • user-removed
  • Not applicable
  • 938 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 938 Views
  • 3 replies
  • 0 likes

Premium

Hey thereI have subscribed to premium to benefit from the offer of three free months for 9.99 and I have received the receipt of 12.99 for a month's subscription.I can somehow benefit from the three-month supplyThank you

  • Casual Listener
  • Hey there I have subscribed to premium to benefit from the offer of three free months for 9.99 and I have received the receipt of 12.99 for a month's subscription. I can somehow benefit from the th...
  • Manchaspop
  • Casual Listener
  • 114 Views
  • 1 replies
  • 0 likes
  • Premium
  • 114 Views
  • 1 replies
  • 0 likes

Solved!! Account Compromised/Hacked - No Response From Support

Hi,I had my Spotify Premium account hacked and am struggling to get a response from support. I've emailed the address in the "you've changed your email address" email, as well as filled out the online form. I've also sent multiple tweets to @SpotifyC...

  • Casual Listener
  • Hi, I had my Spotify Premium account hacked and am struggling to get a response from support. I've emailed the address in the "you've changed your email address" email, as well as filled out the o...
  • ksh15
  • Casual Listener
  • 358 Views
  • 4 replies
  • 0 likes
  • Account
  • 358 Views
  • 4 replies
  • 0 likes

Password

I have forgot my password and my email is wrong on my account so I can't reset my password, what can I do to change my password. I can't put in a new email address as it requires my password so I'm stuck. I have tried to email to close my account so ...

  • Newbie
  • I have forgot my password and my email is wrong on my account so I can't reset my password, what can I do to change my password. I can't put in a new email address as it requires my password so I'm s...
  • user-removed
  • Not applicable
  • 228 Views
  • 3 replies
  • 0 likes
  • Account
  • 228 Views
  • 3 replies
  • 0 likes

How to share latest activity on blogger?

Hi all. First of all; sorry if im opening this on the wrong section.. But couldnt find any other proper place to write. I want to share my latest activity or latest played songs list (eg. 10 items) on a blog sidebar.. Is there anyway i can do this? I...

  • Newbie
  • Hi all.   First of all; sorry if im opening this on the wrong section.. But couldnt find any other proper place to write.   I want to share my latest activity or latest played songs lis...
  • user-removed
  • Not applicable
  • 191 Views
  • 1 replies
  • 0 likes
  • Other
  • 191 Views
  • 1 replies
  • 0 likes

Student Subscription

Hello, so I wanted to get Spotify premium and I was looking at the offers and I saw the student one so I put my card information and it charged me immediately. So once I pressed continue its asking about what college I go to. Im still in high school ...

  • Casual Listener
  • Hello, so I wanted to get Spotify premium and I was looking at the offers and I saw the student one so I put my card information and it charged me immediately. So once I pressed continue its asking a...
  • armandolopez17
  • Casual Listener
  • 151 Views
  • 1 replies
  • 0 likes
  • Account
  • 151 Views
  • 1 replies
  • 0 likes

Running is Missing

Hi,I noticed that my Running is missing on my main menu page. All that shows up now is Browse, Radio, and Your Music. How do I get it back to the old way?

  • Newbie
  • Hi, I noticed that my Running is missing on my main menu page. All that shows up now is Browse, Radio, and Your Music. How do I get it back to the old way?
  • user-removed
  • Not applicable
  • 1658 Views
  • 1 replies
  • 3 likes
  • Account
    Premium
  • 1658 Views
  • 1 replies
  • 3 likes

I see my Facebook Profile pic, but can't connect to Facebook

1. I installed the latest Spotify software2. I logged in with my username and password.3. I see my Facebook profile picture in settings.4. When I go to the "Social" section there is a "Connect to Facebook" button. I click it.5. I log in to FB, the wi...

  • Casual Listener
  • 1. I installed the latest Spotify software 2. I logged in with my username and password. 3. I see my Facebook profile picture in settings. 4. When I go to the "Social" section there is a "Connect ...
  • dajovion
  • Casual Listener
  • 138 Views
  • 1 replies
  • 0 likes
  • Login
  • 138 Views
  • 1 replies
  • 0 likes

Spotyf for 3 months 0,99 cents

Hello guys, I see this on the website whenn i am nog logged in: spotify for 3 months for 0,99€ cents.But when i login it says: spotify for 3 months for 9,99€.What is this a cheapo kinda trick to trick people?Someoen can help me with this? Grst roy

  • Casual Listener
  • Hello guys,   I see this on the website whenn i am nog logged in: spotify for 3 months for 0,99€ cents. But when i login it says: spotify for 3 months for 9,99€. What is this a cheapo k...
  • hoenens
  • Casual Listener
  • 270 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 270 Views
  • 2 replies
  • 0 likes

Solved!! Switched accounts, would like to keep playlists?

I just switched accounts on Spotify because I would like to get rid of my Facebook account and I don't think there was a solution to unsync the two - so I made a new account. However I do not know how I would keep the playlists I have made on my old ...

  • Newbie
  • I just switched accounts on Spotify because I would like to get rid of my Facebook account and I don't think there was a solution to unsync the two - so I made a new account. However I do not know ho...
  • paulie2
  • Newbie
  • 293 Views
  • 2 replies
  • 0 likes
  • 293 Views
  • 2 replies
  • 0 likes

trying to contact spotify to move my account facebook hacked

cant find a way to save my life other than this to contact spotify. my facebook was hacked in china and i need to start a new account i guess. someone with spotify please contact me.

  • Visitor
  • cant find a way to save my life other than this to contact spotify. my facebook was hacked in china and i need to start a new account i guess. someone with spotify please contact me.
  • the_toutaku
  • Gig Goer
  • 147 Views
  • 1 replies
  • 0 likes
  • Account
  • 147 Views
  • 1 replies
  • 0 likes