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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88405 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
746026 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
757030 Views
18 replies
29 likes
I love my Spotify account. I love my phone too. I have Spotify compatible networkplayer at home, but cannot use phone with player. So now i look for more solutions like chromecast. If i buy Chromecast audio i will quit my Spotify account. Hope Spotif...
I love my Spotify account. I love my phone too. I have Spotify compatible networkplayer at home, but cannot use phone with player. So now i look for more solutions like chromecast. If i buy Chromecas...
166 Views
0 replies
0 likes
Can I use the student discount with family subscriptions?
Can I use the student discount with family subscriptions?
Community Legend
285 Views
1 replies
0 likes
I registerd by my Facebook account i dont have Facebook enymoreI tryed to pay with the same card and is not working can somebody help
I registerd by my Facebook account i dont have Facebook enymore I tryed to pay with the same card and is not working can somebody help
171 Views
0 replies
0 likes
I have tried to invite a person several times she never receive emails
I have tried to invite a person several times she never receive emails
Casual Listener
194 Views
1 replies
0 likes
Someone is logged in to my spotify account. The devices name is "PS4-447". I don't own a PS4. I already tried to remove all devices with the "sign out everywhere" button and changed my password in facebook (because this is the way I sign in). But thi...
Someone is logged in to my spotify account. The devices name is "PS4-447". I don't own a PS4. I already tried to remove all devices with the "sign out everywhere" button and changed my password in fa...
359 Views
0 replies
0 likes
I have been with Spotify for 3 months they received there payment of $9.99 for November and now I don't have Premium andymore, I have no service Premium and the phone numbers that they have published aredon't work when money is involved I need to spe...
I have been with Spotify for 3 months they received there payment of $9.99 for November and now I don't have Premium andymore, I have no service Premium and the phone numbers that they have publ...
189 Views
0 replies
0 likes
Hola, acabo de borrar dos listas Gym Leo y Español, por favor como puedo recuperarla??mi nombre de usuario ljlmatrix
Hola, acabo de borrar dos listas Gym Leo y Español, por favor como puedo recuperarla?? mi nombre de usuario ljlmatrix
200 Views
0 replies
0 likes
Spotify keeps charging me each month even though I've tried to cancel my subscription three times in the past two months. Now when I go to the subscription page to cancel again it keeps redirecting me to the help page to fill out a contact form that ...
Spotify keeps charging me each month even though I've tried to cancel my subscription three times in the past two months. Now when I go to the subscription page to cancel again it keeps redirecting m...
Community Legend
394 Views
5 replies
0 likes
Can i use a prepaid visa to get Spotify premium in Canada ?
Can i use a prepaid visa to get Spotify premium in Canada ?
253 Views
0 replies
0 likes
so im from singapore i used to have spotify premium and i use itunes card to pay but recently i wanted to change my apple id account so i cancel the subscriptionso after i changed i got another itunes card and redeem it in appstore and after that i w...
so im from singapore i used to have spotify premium and i use itunes card to pay but recently i wanted to change my apple id account so i cancel the subscription so after i changed i got another itu...
314 Views
0 replies
0 likes
Today, after 3 days without using Spotify, I login to see that my playlists have been deleted, new playlists of german hip hop added.New iphones have been added to listen to music offline - and I dont have any iPhone, just an Android smartphone. Of c...
Today, after 3 days without using Spotify, I login to see that my playlists have been deleted, new playlists of german hip hop added. New iphones have been added to listen to music offline - and I d...
203 Views
0 replies
0 likes
Hello,i went premium with my credit card, the first month it went ok, but the following it says that the subscription couldn't go on because Spotify don't process the payment. I call to the bank and they say the card is with no problem, that i have t...
Hello, i went premium with my credit card, the first month it went ok, but the following it says that the subscription couldn't go on because Spotify don't process the payment. I call to the bank an...
Casual Listener
355 Views
1 replies
0 likes
Hello, I am writing to you since I want to add some of my family members to my account. I was told this was possible, in order to conform a group, and we could pay a different amount of money, lower than the price we should pay if we suscribed indivi...
Hello, I am writing to you since I want to add some of my family members to my account. I was told this was possible, in order to conform a group, and we could pay a different amount of mone...
Roadie
207 Views
1 replies
0 likes
Hi, I have a premium account (and have done for a while) I have a new mobile (iphone 6s) and i installed spotify from the app store. I log in, using my spotify username (not facebook/email etc) and login just fine. The issue is that the account shows...
Hi, I have a premium account (and have done for a while) I have a new mobile (iphone 6s) and i installed spotify from the app store. I log in, using my spotify username (...
261 Views
0 replies
0 likes
Just signed up for a spotify family account. Tried to add a family member and it says the code can't be redeemed because the country is incorrect. Both accounts are set to Australia. How to rectify this? Here is the error message "We couldn't add you...
Just signed up for a spotify family account. Tried to add a family member and it says the code can't be redeemed because the country is incorrect. Both accounts are set to Australia. How to rectify t...
249 Views
0 replies
0 likes
I have my son and my daugther in a family plan, but now my daugther has been kicked out from facebook. She was login in on Spotify with her facebook account. How can she access her Spotify account now?Thank you
I have my son and my daugther in a family plan, but now my daugther has been kicked out from facebook. She was login in on Spotify with her facebook account. How can she access her Spotify account no...
163 Views
0 replies
0 likes
I want to deactivate my facebook and still keep my spotify. i looked around online and it looks like the only way to do that is to make a new account and contact Spotify to ask them to transfer from one account to the other. I can't find any email or...
I want to deactivate my facebook and still keep my spotify. i looked around online and it looks like the only way to do that is to make a new account and contact Spotify to ask them to transfer from ...
Not applicable
264 Views
1 replies
0 likes
my husband set up an spotify familie plan, but my account was created in mexico, and know I can´t upgrade my account and also I do not know how to change the country of my account to use the family plan
my husband set up an spotify familie plan, but my account was created in mexico, and know I can´t upgrade my account and also I do not know how to change the country of my account to use the family p...
178 Views
0 replies
0 likes
Hi I just uploaded to Premium with a family package. An email with a code was sent to my wife so she could also be uploaded to Premium. The thing is that I get this annoying message that we are not in the same country, but we are!Besides we could ver...
Hi I just uploaded to Premium with a family package. An email with a code was sent to my wife so she could also be uploaded to Premium. The thing is that I get this annoying message that we are not i...
561 Views
0 replies
0 likes
I have a spotify account and i usually log in with my facebook. But when using someone else's iPad, I first have to log them out on facebook, then log in myself and after that I can log in on spotify to get in my account. There must be an easier way....
I have a spotify account and i usually log in with my facebook. But when using someone else's iPad, I first have to log them out on facebook, then log in myself and after that I can log in on spotify...
158 Views
0 replies
0 likes
