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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
292712 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541624 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129710 Views
74 replies
12 likes
I can not upgrade my account to premium. I have tried it from my notebook and from my mobil. No chance, I always get the message "You must activate javascript". Javascript is enabled for spotify.com and for for the paypal sites. So what is wrong? Don...
I can not upgrade my account to premium. I have tried it from my notebook and from my mobil. No chance, I always get the message "You must activate javascript". Javascript is enabled for spotify.com ...
Community Legend
335 Views
3 replies
0 likes
Hi there,I noticed strangely I've been charged £9.99 on my account despite Spotify advertising a ChristmasSpecial Deal in the UK where if you upgraded to Spotify premium I think before the end of December you only pay £1 per month for 3 months. Howev...
Hi there, I noticed strangely I've been charged £9.99 on my account despite Spotify advertising a Christmas Special Deal in the UK where if you upgraded to Spotify premium I think before the end ...
Casual Listener
340 Views
2 replies
0 likes
So This is the third time I have to write this because it seems in roughly 72 hours my help request form, nor my other community post could be answered. I tried getting the three months for 99¢, I got a message about how that offer doesn't apply to m...
So This is the third time I have to write this because it seems in roughly 72 hours my help request form, nor my other community post could be answered. I tried getting the three months for 99¢, I go...
Community Legend
592 Views
6 replies
0 likes
I canceled my subscription last month however I was charged again this month!!!! This is very frustrating since I can't seem to be able to talk to an actual human! Please quit charging my card!!!!
I canceled my subscription last month however I was charged again this month!!!! This is very frustrating since I can't seem to be able to talk to an actual human! Please quit charging my card!!!!
Roadie
204 Views
1 replies
0 likes
I have been trying for hours to determine what is going on with my account. I clicked the promotional link in the Spotify app for the three months at $.99 and was charged $1.07 but am not seeing the upgrade in the Spotify app. At the time of clicking...
I have been trying for hours to determine what is going on with my account. I clicked the promotional link in the Spotify app for the three months at $.99 and was charged $1.07 but am not seeing the ...
Community Legend
320 Views
5 replies
0 likes
I want to upgrade to Spotify family but ideally through an in app purchase - As I already have the Spotify premium which I pay for through iTunes.I don't want a direct sub with Spotify as it sounds like they can mess it up/charge twice etc... I don't...
I want to upgrade to Spotify family but ideally through an in app purchase - As I already have the Spotify premium which I pay for through iTunes. I don't want a direct sub with Spotify as it soun...
Roadie
198 Views
1 replies
0 likes
I just upgraded to premium. When I went back into Spotify I was asked to login again however it is saying that the login has failed and will not let me into my account.
I just upgraded to premium. When I went back into Spotify I was asked to login again however it is saying that the login has failed and will not let me into my account.
Casual Listener
298 Views
2 replies
0 likes
My boyfriend's Facebook was hacked and now he can't use his Spotify. He also can't log in to Facebook. If he made a new Facebook account, could my subscription to Spotify be moved to that account? -Marissa
My boyfriend's Facebook was hacked and now he can't use his Spotify. He also can't log in to Facebook. If he made a new Facebook account, could my subscription to Spotify be moved to that account? &...
Community Legend
293 Views
1 replies
0 likes
Hello, i forgot my info both my id and my pw although i still can use it because its linked to facebook, i aso forgot the email i used
Hello, i forgot my info both my id and my pw although i still can use it because its linked to facebook, i aso forgot the email i used
Community Legend
160 Views
1 replies
0 likes
Bonjour,je suis en spotify free mais je paye le prenium. Comment cela se fait? Pouvez vous m aider.Merci
Bonjour,je suis en spotify free mais je paye le prenium. Comment cela se fait? Pouvez vous m aider. Merci
Community Legend
297 Views
1 replies
0 likes
When I click on the 'Spotify Family' section of the Canadian pricing page, I get redirected back to the same page. The link points to 'https://www.spotify.com/ca-en/family/', but visiting that page takes you to 'https://www.spotify.com/ca-en/'. I'm t...
When I click on the 'Spotify Family' section of the Canadian pricing page, I get redirected back to the same page. The link points to 'https://www.spotify.com/ca-en/family/', but visiting that page t...
Casual Listener
414 Views
2 replies
0 likes
I've been a premium subscriber for over a year and while I'm happy to pay to support artists in sick of Spotifys corporate greed and **bleep**e support:1) I have an android with 95% internal storage used and an SD card with several gb free yet Spotif...
I've been a premium subscriber for over a year and while I'm happy to pay to support artists in sick of Spotifys corporate greed and **bleep**e support: 1) I have an android with 95% internal storag...
Newbie
415 Views
1 replies
0 likes
hello i upgraded my account to premium and at the same hour i cancelled it due to financial problems. Will it still be refunded? Hope you'll reply. Thank you!
hello i upgraded my account to premium and at the same hour i cancelled it due to financial problems. Will it still be refunded? Hope you'll reply. Thank you!
Community Legend
326 Views
2 replies
0 likes
Hi guys! I have premium account but like to change subscription to family. When I try to a massage appear that there is problem with my card... I.and I'm wondering is it because the validity of the card ends in two months?
Hi guys! I have premium account but like to change subscription to family. When I try to a massage appear that there is problem with my card... I.and I'm wondering is it because the validity of the c...
Community Legend
222 Views
3 replies
0 likes
OK i hope I'm not repeating this post. The message board is as messed up as Spotify itself.I sent a gift subscription to my son to be delivered on 12-20.It was not delivered. The price of the subscription was deducted immediatly from my bank account....
OK i hope I'm not repeating this post. The message board is as messed up as Spotify itself. I sent a gift subscription to my son to be delivered on 12-20. It was not delivered. The price of the sub...
Community Legend
279 Views
5 replies
0 likes
I want to delete this Spotify account but the contact form will not work. Help?
I want to delete this Spotify account but the contact form will not work. Help?
Community Legend
256 Views
3 replies
0 likes
I had another account a few months ago and i was signed in with my yahoo account, then i tried to subscribe for the 99 cent premium for 3 months on my gmail account but it said i couldnt cause i already used the card for my yahoo one and i couldnt us...
I had another account a few months ago and i was signed in with my yahoo account, then i tried to subscribe for the 99 cent premium for 3 months on my gmail account but it said i couldnt cause i alre...
Community Legend
279 Views
1 replies
1 likes
i have 3 spotify accounts, 2 were to just use the free trial and i decided to put premium on the other one. I payed for premium on the mobile app, uknowingly signed into one of my unused accounts, so it's gone to either one of those. The problem is, ...
i have 3 spotify accounts, 2 were to just use the free trial and i decided to put premium on the other one. I payed for premium on the mobile app, uknowingly signed into one of my unus...
Community Legend
238 Views
1 replies
0 likes
I purchased a 99 cent trial for 3 month for my gf. I made her this account to try it. She did not want it post 3 month period so I cancelled it before it was over. I am a busy college student. And rely on emails for notifications on any charges. And ...
I purchased a 99 cent trial for 3 month for my gf. I made her this account to try it. She did not want it post 3 month period so I cancelled it before it was over. I am a busy college student. And re...
Community Legend
168 Views
1 replies
0 likes
I had spotify linked to my facebook and deleted my facebook account and still got charged for subscription and i want a refund.
I had spotify linked to my facebook and deleted my facebook account and still got charged for subscription and i want a refund.
Community Legend
173 Views
1 replies
0 likes
