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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88542 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
757449 Views
18 replies
29 likes
Hi Spofity Support, My account has been hacked, my email address says it is no longer recognised when i try to reset the password, can you please help? Kind regards, Andrew Watkin
Hi Spofity Support, My account has been hacked, my email address says it is no longer recognised when i try to reset the password, can you please help? Kind regards, Andrew...
Community Legend
396 Views
3 replies
0 likes
I was a premium member, now I have a free Rogers account. I cancelled the paid account and then setup the Rogers account as Rogers instructed me. When I setup the new Rogers account, I was issued the same login name as I'd had with the paid account. ...
I was a premium member, now I have a free Rogers account. I cancelled the paid account and then setup the Rogers account as Rogers instructed me. When I setup the new Rogers account, I...
Community Legend
468 Views
3 replies
0 likes
I am trying to signup for the Spotify Student Disccount, but it is not accepting Paypal payments unlike the rest of the offers. Is there anyway to go about this because it makes no sense ot only have credit card and not paypal for this offer while al...
I am trying to signup for the Spotify Student Disccount, but it is not accepting Paypal payments unlike the rest of the offers. Is there anyway to go about this because it makes no sense ot only have...
Newbie
1968 Views
7 replies
0 likes
Hey my account was hacked 2 days ago and then again yesterday. Haven't gotten any responses from Spotify to fix this issue. They replied to one tweet 24 hrs ago saying i would be contacted shortly. But have ignored my 7 other tweets and 7 DM's to Spo...
Hey my account was hacked 2 days ago and then again yesterday. Haven't gotten any responses from Spotify to fix this issue. They replied to one tweet 24 hrs ago saying i would be conta...
Community Legend
631 Views
5 replies
0 likes
Every song i try to play it says cant play current track wheather or not they are accessable offline or not tried multiple different songs. I have tried deleting spotify and reinstalling. I did add a external sound card could it be having a software ...
Every song i try to play it says cant play current track wheather or not they are accessable offline or not tried multiple different songs. I have tried deleting spotify and reinstalling. I did add a...
Roadie
334 Views
1 replies
0 likes
I have spotify premium and I can't log in through Facebook. Everytime I try on the desktop app its says the username or password is incorrect. Everytime i try on the web player it doesn't let me through. When I try to access my account settings in th...
I have spotify premium and I can't log in through Facebook. Everytime I try on the desktop app its says the username or password is incorrect. Everytime i try on the web player it doesn't let me thro...
Newbie
332 Views
1 replies
2 likes
I tried to upgrade to premium from within the app but it doesn't show any option for the 30 day free trial and it says it will charge $12.99 a month as opposed to $9.99. Is there any way to solve this?
I tried to upgrade to premium from within the app but it doesn't show any option for the 30 day free trial and it says it will charge $12.99 a month as opposed to $9.99. Is there any way to solve thi...
Community Legend
288 Views
1 replies
0 likes
Hello, I was listenning to spotify on iphone when it suddenly stopped and said `it had been paused because it was being played somewhere else´. it said it was being used n my computer but my computer was off and spotify closed on it. when i openned t...
Hello, I was listenning to spotify on iphone when it suddenly stopped and said `it had been paused because it was being played somewhere else´. it said it was being used n my computer but my...
Not applicable
17620 Views
7 replies
0 likes
I use facebook to login to my spotify. For awhile it would play music at random.. I would change my password and deal with it, but this past week I noticed all of my playlists had been deleted and a new one had been added.. not by me. I can't reset m...
I use facebook to login to my spotify. For awhile it would play music at random.. I would change my password and deal with it, but this past week I noticed all of my playlists had been deleted&n...
Roadie
1325 Views
9 replies
1 likes
I just lost around 500 songs from my playlist and I'm so scared I'll never get them back, is there anything I can do to get to a previous version of my playlist?
I just lost around 500 songs from my playlist and I'm so scared I'll never get them back, is there anything I can do to get to a previous version of my playlist?
165 Views
0 replies
0 likes
Hello everyone.Im having issues when trying to update my credit card information so its charged to my new card. I keep getting an error that says "Wow! something went wrong. Try again or visit our help area" I have tried several time, checking the nu...
Hello everyone. Im having issues when trying to update my credit card information so its charged to my new card. I keep getting an error that says "Wow! something went wrong. Try again or visit ou...
Casual Listener
2094 Views
32 replies
0 likes
Do I need to cancel Spotify if I am using free version? I am able to get premium for 2 years with my Rogers share everything plan. I don'T want to be automatically switched to premium and pay a fee when I can get it for no charge.
Do I need to cancel Spotify if I am using free version? I am able to get premium for 2 years with my Rogers share everything plan. I don'T want to be automatically switched to premium and pay a fee w...
Community Legend
634 Views
3 replies
0 likes
If i have spotify premium currently, if i sign up for spotify family will the subscription for premium be cancelled or keep going?
If i have spotify premium currently, if i sign up for spotify family will the subscription for premium be cancelled or keep going?
Roadie
262 Views
1 replies
0 likes
So I purchased Spotify through itunes and the app store. I paid 12.99 for it. However when I go into my Spotify app it says I still need to upgrade to premium. I dont want to be chatged twice or have a reoccuring payment set up. Any clue as to what I...
So I purchased Spotify through itunes and the app store. I paid 12.99 for it. However when I go into my Spotify app it says I still need to upgrade to premium. I dont want to be chatged twice or have...
Community Legend
268 Views
1 replies
1 likes
My ex-boyfriend is still using my account. How do I delete his phone and keep him from logging in?
My ex-boyfriend is still using my account. How do I delete his phone and keep him from logging in?
Casual Listener
1699 Views
2 replies
0 likes
2 months ago my payment couldn't go though due to insufficient funds. When we got paid we paid it immediately, but our Spotify still said we had free. After a few days when it didn't revert back to premium I went in and clicked to go back on premium....
2 months ago my payment couldn't go though due to insufficient funds. When we got paid we paid it immediately, but our Spotify still said we had free. After a few days when it didn't revert back to p...
250 Views
0 replies
0 likes
So I subscribed for the 30 day trial and I was taken to a page with a big tick, and on the page it said "You will be redirected in a moment". And I've been on that page for nearly 10 minutes, and I was still not redirected, I got annoyed so I refresh...
So I subscribed for the 30 day trial and I was taken to a page with a big tick, and on the page it said "You will be redirected in a moment". And I've been on that page for nearly 10 minutes, and I w...
Roadie
202 Views
1 replies
0 likes
I've been kicked out of Spotify and am unable to log back in. I usually log in through Facebook but that isn't working saying that "I'm unable to log in. Either username or password is incorrect". When I attempt log in using my username it says the s...
I've been kicked out of Spotify and am unable to log back in. I usually log in through Facebook but that isn't working saying that "I'm unable to log in. Either username or password is incorrect". Wh...
Newbie
6609 Views
4 replies
1 likes
Everytime i go through the steps to reset my password i get a message after creating my new password telling me the form is expired and to contact support.
Everytime i go through the steps to reset my password i get a message after creating my new password telling me the form is expired and to contact support.
Community Legend
584 Views
3 replies
0 likes
Hi there, really frustrating. I've had a premium account since 2009. Last night while I was listening to some sweet sweet Type O Negative my account just logged out and I simply couldn't log back in again. I was presented with a message in the app sa...
Hi there, really frustrating. I've had a premium account since 2009. Last night while I was listening to some sweet sweet Type O Negative my account just logged out and I simply couldn't log...
Casual Listener
3681 Views
5 replies
2 likes
