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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I noticed last week that some mysterious playlists had been added to my account (Premium Family Subscription), looked to change the password and the account email and password had been changed - I was logged in via Facebook. I contacted support, and ...
Hey there, Im a student but cant get the offer.If I wanna subscribe for it, it says its not working in India.Im a german student just travelling through India for a few months.. Any Suggestions? I could send my university-details to the support, if t...
About a week ago my desktop (Windows) installed Spotify started saying that it could play certain tracks; it's affecting my playlist and albums. Sometimes it's certain tracks on an album, other times the whole album will not playing saying 'can't pla...
I cant change my country from germany to austria even though i am defenitely using an austrian ip address. I cant even change my country using the changing payment option because i can only choose german paying methods. This is frustrating. Please he...
Hello, I changed the payment card on ITunes yesterday as I think I had a failed payment now I cannot login to Spotify and I'm getting a message about not being able to use Spottify longer than 14 days abroad even though I'm not abroad! I've re-instal...
HiI have an spotify account where i cant remember the email account linked to username that i DO rememberPleaSe help?Sorry bout bad english
Hi I have looked at previous comments on this forum. Have logged out of Spotify on all devices and logged back in but still not working. My phone says I can purchase premium but I already have this and have done for the past two years pls help
With one of our spotify accounts we have recently changed a phone handset without backing up all settings. Now when we try to get into the Spotify account on that phone we cannot. When we try to get the password reset the system says that it has sent...
Can someone explain how I have cancelled my subscription and in still getting charged for it. I haven't been getting charged for it for about three months now but all of a sudden they start pulling from my account again. I want my money back because ...
Im having Problems to change my password, every time i press the link Spotify sends me to change the password i open the page and i put the new password i want and it says "We are sorry, this format has expired, please try again later" and i honestly...
Hi, I recently downloaded spotify because my sister recommended it , and I love it so i decided to subscribe because it said I could have my first subscription for 0.99 dollars for 3 months or something like that so I click on that and I linked my ca...
Yesterday i opened spotify in my phone, like every day, to find out that my premium has disabled magically, and the credit card data has been deleted from my account. When i tried to re-enter the information into my account i got this error "Oops, it...
My membership is going to run out in 5 days so i want to cancel it before i get charged for the next month as i wont be able to use it, however i cant cancel it as changes are being made to the website. Is there any way to get around this?
Hey ! i cant log in because i have lost my password. And my email doesnt work. But i still got that credit card and it automatically pays premium every month... Cant even stop it without logging in. So, what can i do?
I did not pay my daughters account in time after have gotten a new Master Card. Account is gone. Can we restore it and find back to her old playlist someone ?
Spotify keeps charging 10 euro per month even though I have a free subscription, and I cannot cancel it cause in my account details it says that I have Spotify Free subscription... How can I stop it?
I saw on my bank account the recent spotify charge and it was listed as being £4. Is there a reason for this?
When i try log in on my new phone it says i have already created an account with that email...yes that is why im trying to get onto it?
How can i get help from customer support about my account,want to change my payment method but it's showing the wrong subscription typecheers