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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 412916 Views
  • 965 replies
  • 108 likes
  • Account
  • 412916 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180002 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180002 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101134 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101134 Views
  • 68 replies
  • 10 likes

Pending authorisation payment on Paypal - want to cancel this

I have a pending payment of 11.99 on Paypal which I DO NOT want to be authorised. I do not want to upgrade to Premium. How do I cancel this?

  • Newbie
  • I have a pending payment of 11.99 on Paypal which I DO NOT want to be authorised. I do not want to upgrade to Premium. How do I cancel this?
  • 917 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 917 Views
  • 0 replies
  • 0 likes

Spotify country wrong

Hi, my spotify's country is currently wrong and I'm not able to change it by myself. What can I do?

  • Visitor
  • Hi, my spotify's country is currently wrong and I'm not able to change it by myself. What can I do?
  • KatesHere
  • Community Legend
  • 849 Views
  • 3 replies
  • 0 likes
  • Account
  • 849 Views
  • 3 replies
  • 0 likes

Solved!! Cannot log in to Spotify App but can log in to my account on Spotify Website

I can log in to the SPOTIFY website ok to access my account but cannot log in using the App on PC (Win10 VAIO Laptop) or android (S4) Phone. (on same User/Pwd) I have tried resetting my passwordI have tried uninstalling, rebooting, re-downloading and...

  • Casual Listener
  • I can log in to the SPOTIFY website ok to access my account but cannot log in using the App on PC (Win10 VAIO Laptop) or android (S4) Phone. (on same User/Pwd)   I have tried resetting my pass...
  • grom1
  • Casual Listener
  • 5295 Views
  • 4 replies
  • 0 likes
  • Login
    Premium
  • 5295 Views
  • 4 replies
  • 0 likes

Student discount

I was charged pull price but I am a college student. How do I get my refund?

  • Newbie
  • I was charged pull price but I am a college student. How do I get my refund?
  • 136 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 136 Views
  • 0 replies
  • 0 likes

Solved!! Changing Country

I have a US account, moved to the UK, want to pay with my UK debit card now. BUT you can only pay with a card from the same country you're registered as. My question: If I change my country on my account will I lose all my playlists? That's the only ...

  • Casual Listener
  • I have a US account, moved to the UK, want to pay with my UK debit card now.   BUT you can only pay with a card from the same country you're registered as.   My question: If I change my...
  • xenophule
  • Casual Listener
  • 286 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 286 Views
  • 2 replies
  • 0 likes

Not getting automated confirmation messages

I have twice contacted customer service to report a payment issues. I have not received even an automated e-mail. My e-mail address is correct and I have checked my spam folder. HELP!!!

  • Music Fan
  • I have twice contacted customer service to report a payment issues.  I have not received even an automated e-mail.  My e-mail address is correct and I have checked my spam folder.   ...
  • jasjas100
  • Music Fan
  • 424 Views
  • 5 replies
  • 0 likes
  • Other
  • 424 Views
  • 5 replies
  • 0 likes

wrong country

I created my Spotify account in Costa Rica and I am visiting in the us and it won't let me log in? This is really annoying is there anything I can do?

  • Casual Listener
  • I created my Spotify account in Costa Rica and I am visiting in the us and it won't let me log in? This is really annoying is there anything I can do?
  • driveflanger
  • Community Legend
  • 297 Views
  • 5 replies
  • 0 likes
  • Login
    Other
  • 297 Views
  • 5 replies
  • 0 likes

Change country

Hi!I want to change my country to Sweden since I live there nowadays, but the only option when I try is "Finland".Maybe my computor is set for Finland? How can I solve this problem so that I can change the country to Sweden?Thank you./Saineman

  • Newbie
  • Hi! I want to change my country to Sweden since I live there nowadays, but the only option when I try is "Finland". Maybe my computor is set for Finland? How can I solve this problem so that I can ...
  • 182 Views
  • 0 replies
  • 0 likes
  • Account
  • 182 Views
  • 0 replies
  • 0 likes

Spotify Premium Not Activated

Hello,I have been using the 7 day trial of Spotify, and upgraded to premium yesterday with unidays student discount of 50% off. A total of £4.99 has been taken from my PayPal account to pay for the first month, however my account status is the showin...

  • Newbie
  • Hello, I have been using the 7 day trial of Spotify, and upgraded to premium yesterday with unidays student discount of 50% off. A total of £4.99 has been taken from my PayPal account to pay for the...
  • kbrooksc
  • Community Legend
  • 272 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 272 Views
  • 1 replies
  • 0 likes

switching emails on account

I wanted to switch to my student email for the student discount. I went into my student account changed that email in that profile. Then went into my other profile which I pay the $10 for and wanted to switch to student email for the discount. It say...

  • Newbie
  • I wanted to switch to my student email for the student discount. I went into my student account changed that email in that profile. Then went into my other profile which I pay the $10 for and wanted ...
  • kbrooksc
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 222 Views
  • 1 replies
  • 0 likes

Rogers 3 accounts

How do i add people to my account?

  • Newbie
  • How do i add people to my account?
  • kbrooksc
  • Community Legend
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Spotify login question... signed up with facebook.

When I downloaded Spotify, I made my profile with facebook since it's quick and easy. Well, I'm under the username Matthew Isin Thegarage, and they are grumpy that I'm some fraud. Policy is policy, so before they kill off my account, is there a way t...

  • Casual Listener
  • When I downloaded Spotify, I made my profile with facebook since it's quick and easy.  Well, I'm under the username Matthew Isin Thegarage, and they are grumpy that I'm some fraud.  Policy ...
  • MattIsinThegrge
  • Casual Listener
  • 207 Views
  • 1 replies
  • 0 likes
  • Login
  • 207 Views
  • 1 replies
  • 0 likes

Unable to change either email and password

Hi I guess my account is hacked. The hacker changed email and the password of my account but I was able to loged in thx to FB connection. But now I can't turn my email back to my email since it requires password. And i can't change my password since ...

  • Casual Listener
  • Hi   I guess my account is hacked. The hacker changed email and the password of my account but I was able to loged in thx to FB connection. But now I can't turn my email back to my email since...
  • MaryS
  • Roadie
  • 416 Views
  • 5 replies
  • 0 likes
  • Account
  • 416 Views
  • 5 replies
  • 0 likes

Subscribed Via Facebook, Deleted Facebook account and now can't access premium subscription

Hello, I am a premium subscriber. I began my subscription by using my facebook account. I have deleted my facebook account and I cannot access premium features on any of my apps.

  • Casual Listener
  • Hello, I am a premium subscriber.  I began my subscription by using my facebook account.  I have deleted my facebook account and I cannot access premium features on any of my apps.
  • aprilmichele35
  • Casual Listener
  • 309 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 309 Views
  • 2 replies
  • 0 likes

Cannot delete Spotify Premium

Hi, I have tried several times to delete the Premium Account and each time it is rejected. Spotify know about this issue as i have read it numerous times. I need this account deleted immediately as i do not want to pay fpr the subscription any longer...

  • Newbie
  • Hi,   I have tried several times to delete the Premium Account and each time it is rejected. Spotify know about this issue as i have read it numerous times. I need this account deleted immedia...
  • OviiiOne
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 266 Views
  • 1 replies
  • 0 likes

Not able to log in

I'm trying to log in on a new phone. When I put in my account info it says "login failed you have already created an account with this email address." I'm not trying to create an account I don't understand why this is happening.

  • Casual Listener
  • I'm trying to log in on a new phone. When I put in my account info it says "login failed you have already created an account with this email address." I'm not trying to create an account I don't unde...
  • gilcoh
  • Casual Listener
  • 309 Views
  • 2 replies
  • 1 likes
  • Login
  • 309 Views
  • 2 replies
  • 1 likes

How to remove a song from playlist

How to remove song from playlist

  • Newbie
  • How to remove song from playlist
  • KatesHere
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • Premium
  • 211 Views
  • 1 replies
  • 0 likes

Subscription

I have been paying for Premium for months, and have not been able to access any of my music, and my saved music is erased after 6 hours. This is angering, and I don't like having my money being taken for a service not being provided. I have logged in...

  • Newbie
  • I have been paying for Premium for months, and have not been able to access any of my music, and my saved music is erased after 6 hours. This is angering, and I don't like having my money being taken...
  • KatesHere
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Accidentally deleted songs

Hi,Yesterday my mum was sorting through what she thought was her playlist, deleting any songs she didnt like etc.It turns out that she didnt know all playlists were visible to everyone who uses the account and she was deleting from my playlist.She de...

  • Newbie
  • Hi, Yesterday my mum was sorting through what she thought was her playlist, deleting any songs she didnt like etc. It turns out that she didnt know all playlists were visible to everyone who uses ...
  • 158 Views
  • 0 replies
  • 0 likes
  • Other
  • 158 Views
  • 0 replies
  • 0 likes

3 months payment!!!

Today i have been charged for 3 months of spotify!!.this is after over a month of my premium not working, my account said that i did not have a subscription and would only let me subscribe with a student subscription which was one bulk payment. I did...

  • Newbie
  • Today i have been charged for 3 months of spotify!!. this is after over a month of my premium not working, my account said that i did not have a subscription and would only let me subscribe with a s...
  • user-removed
  • Not applicable
  • 263 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 263 Views
  • 2 replies
  • 0 likes