Delate my acount

• ortiizv
• Casual Listener
• 2015-09-07 8:57:31 PM
• 2015-11-25 6:56:29 AM
• Travoladi
• Newbie
• 400 Views
• 3 replies
• 0 likes

Will the sync feature delete playlist songs from my phone if the publishing user deletes them?

I hope that question makes sense. This is in reference to playlists which other users have published, and which I am following and have downloaded. I have noticed that it downloads new songs when the playlist is updated with new songs, but will it al...

• michaeleric76
• Newbie
• I hope that question makes sense. This is in reference to playlists which other users have published, and which I am following and have downloaded. I have noticed that it downloads new songs when the...
• 2015-11-25 5:56:42 AM
• 198 Views
• 0 replies
• 0 likes
• Other

Family Plan: streaming from account B causes ofline playback from account A to pause

I have the family plan, so I have an older account login (user A) and newer account login (user B). This morning I was listening to offline playback on user A through my iPhone. Wife started streaming at home on user B through Sonos. (the login is de...

• mbthom
• Casual Listener
• I have the family plan, so I have an older account login (user A) and newer account login (user B).   This morning I was listening to offline playback on user A through my iPhone.   Wif...
• 2015-11-24 2:57:16 PM
• 2015-11-25 3:52:50 AM
• mbthom
• Casual Listener
• 293 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Permanently closing spotify account

Hello,I wanted to close my Spotify account but haven't been able to find a way for doing so. I tried contacting the support via the contact form, but that took me back to where I started from and asked for the issues I was facing instead of providing...

• depric
• Newbie
• Hello, I wanted to close my Spotify account but haven't been able to find a way for doing so. I tried contacting the support via the contact form, but that took me back to where I started from and a...
• 2015-11-19 7:11:18 PM
• 2015-11-25 3:11:55 AM
• user-removed
• Not applicable
• 380 Views
• 1 replies
• 0 likes
• Account

Cancel premium link not working

Not sure whether it's a genuine technical fault or a sly marketing trick. premium subscription faulty not workingTrying to cancel my premium subscription, but the cancel link I was directed to when I navigated to it from my account is not working. If...

• singyoung
• Casual Listener
• Not sure whether it's a genuine technical fault or a sly marketing trick.  premium subscription faulty not working Trying to cancel my premium subscription, but the cancel link I was directed ...
• 2015-11-21 4:00:47 PM
• 2015-11-25 2:54:07 AM
• 12141201017
• Newbie
• 881 Views
• 8 replies
• 0 likes
• Subscription

Premium Account and same time listeningn on diffrent devices impossible !

with a premium account, you can't stream music on diffrente computer ant the same time. I tested following : i startetd streaming music on a apple computer. On a different windows computer in my household i started spotify too and started streaming m...

• derfels
• Regular
• with a premium account, you can't stream music on diffrente computer ant the same time.   I tested following :   i startetd streaming music  on a apple computer.  On a differ...
• 2012-04-14 9:13:50 AM
• 2015-11-24 12:00:58 AM
• CharlieJuarez
• Newbie
• 3346 Views
• 10 replies
• 3 likes

takes money out after cancellation

Spotify is still taking money off my card after I cancelled my premium subscription... how do I make them stop.??

• jake-1998
• Newbie
• Spotify is still taking money off my card after I cancelled my premium subscription... how do I make them stop.??
• 2015-11-24 10:34:21 PM
• 2015-11-24 11:17:46 PM
• OviiiOne
• Community Legend
• 211 Views
• 1 replies
• 0 likes
• Other

New account says I already used Spotify premium trial

As the title says I recently made a new account and signed up for spotify premium trial, but when I put my info in it said I need to enable javascript to continue or something and when I went back to try again it told me I already claimed a similiar ...

• awdubz
• Newbie
• As the title says I recently made a new account and signed up for spotify premium trial, but when I put my info in it said I need to enable javascript to continue or something and when I went back to...
• 2015-11-24 11:13:07 PM
• 2015-11-24 11:16:50 PM
• OviiiOne
• Community Legend
• 3162 Views
• 1 replies
• 0 likes
• Account
  Free
  Premium
  Subscription

Premium and playlists gone after connecting Facebook

ID: 1114820924I accidentaly connected Facebook and now playlists and subscriptions are gone. Can someone recover my account?I can login to the client using my old username and password, but there's no option to disconnect Facebook, like suggestion in...

• user-removed
• Visitor
• ID: 1114820924 I accidentaly connected Facebook and now playlists and subscriptions are gone. Can someone recover my account? I can login to the client using my old username and password, but the...
• 2015-11-22 6:22:19 PM
• 2015-11-24 11:06:09 PM
• OviiiOne
• Community Legend
• 259 Views
• 3 replies
• 0 likes
• Account
  Subscription

Premium free for 2 years with Vodafone contract

Hello I recently took out a new phone contract and was told I would get Spotify premium. This subscription is not working and days my free trial (7days) has ended. Any help greatly appreciatedChris

• Reado_23
• Newbie
• Hello I recently took out a new phone contract and was told I would get Spotify premium. This subscription is not working and days my free trial (7days) has ended. Any help greatly appreciated Chr...
• 2015-11-24 8:21:16 AM
• 2015-11-24 10:51:14 PM
• aznfoo
• Community Legend
• 395 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Refund

I haven't been able to find anyway of contacting anyone other than this. Spotify charged me for premium after my trial ended. It has been one day and I wanted to cancel. Is it possible to cancel and get a refund since it has only been one or two days...

• 12168965981
• Casual Listener
• I haven't been able to find anyway of contacting anyone other than this.   Spotify charged me for premium after my trial ended. It has been one day and I wanted to cancel. Is it possible to ca...
• 2015-11-24 6:48:17 PM
• 2015-11-24 9:36:57 PM
• 12168965981
• Casual Listener
• 191 Views
• 2 replies
• 0 likes
• Account
  Free
  Premium
  Subscription

Discount Family Subscriptions!

we are a family of 5 (kids: 11, 8, 5).My daughter 11 was the first to join me. Last week I added my wife but first had to cancel my entire subscription to start a new family subscription with 3 instead of 2 members (i.e. Spotify does not allow me to ...

• bouwsma
• Casual Listener
• we are a family of 5 (kids: 11, 8, 5). My daughter 11 was the first to join me. Last week I added my wife but first had to cancel my entire subscription to start a new family subscription with 3 ins...
• 2015-11-22 10:39:48 AM
• 2015-11-24 7:55:14 PM
• Amarro
• Community Legend
• 493 Views
• 3 replies
• 0 likes
• Premium

Erneute Überprüfung Passwort bei Kündigung

Hallo, ich wollte vorhin meine Spotify Premium-Mitgliedschaft beenden und war bereits an dem Punkt angelangt, an dem man das Passwort "zur Überprüfung erneut eingeben muss".Leider hieß es an diesem Punkt jedesmal, dass mein Passwort falsch wäre. Ich ...

• lärryberry
• Newbie
• Hallo,     ich wollte vorhin meine Spotify Premium-Mitgliedschaft beenden und war bereits an dem Punkt angelangt, an dem man das Passwort "zur Überprüfung erneut eingeben muss". Leider ...
• 2015-11-24 7:44:00 PM
• 357 Views
• 0 replies
• 0 likes
• Premium

Issue Connexion w/ Spotify Web Player by Facebook.

Hello,As you can see, everything (almost) is in the title.I'm a premium member, I'm listening to music on Spotify Web Player and I connect myself to it with Facebook.For now a couple of weeks, it doesn't work anymore. I can't connect myself when I cl...

• Xirdrak
• Regular
• Hello, As you can see, everything (almost) is in the title. I'm a premium member, I'm listening to music on Spotify Web Player and I connect myself to it with Facebook. For now a couple of wee...
• 2015-11-18 9:15:30 PM
• 2015-11-24 7:03:03 PM
• Xirdrak
• Regular
• 475 Views
• 6 replies
• 0 likes
• Login
  Premium

won't let me Cancel premumium

AGHHHH!I'm at a point where i'm trying to cancel a spotify account for the second time in my life. The first time WAS A NIGHTMARE, and i had to lose my bank card before i got ANY email correspondence from Spotify. Now I'm doing it from the account se...

• corinnahaertl
• Newbie
• AGHHHH! I'm at a point where i'm trying to cancel a spotify account for the second time in my life. The first time WAS A NIGHTMARE, and i had to lose my bank card before i got ANY email corresponden...
• 2015-11-21 12:44:12 PM
• 2015-11-24 6:47:14 PM
• orangehat
• Newbie
• 323 Views
• 2 replies
• 0 likes

Cancel a Premium subscription

Hi, I would like to cancel my premium description, but after answering the question about why I want to cancel it, the browser is not able to load the next webpage.

• jvicentesancho
• Casual Listener
• Hi, I would like to cancel my premium description, but after answering the question about why I want to cancel it, the browser is not able to load the next webpage. 
• 2015-11-24 11:07:45 AM
• 2015-11-24 5:26:30 PM
• jvicentesancho
• Casual Listener
• 428 Views
• 3 replies
• 0 likes
• Account
  Premium
  Subscription

I can't cancel my premium account

I've been trying to cancel my premium account for 2 weeks and it is impossible !!! I follow all the steps and after selecting the reason I want to cancel, the blank page loads and never get back. It's so dissapointong, If I had to cancel my doubts be...

• LorePastor
• Newbie
• I've been trying to cancel my premium account for 2 weeks and it is impossible !!! I follow all the steps and after selecting the reason I want to cancel, the blank page loads and never get back. It'...
• 2015-11-24 3:48:30 AM
• 2015-11-24 4:45:18 PM
• Ox1
• Roadie
• 311 Views
• 2 replies
• 1 likes
• Account

Try to charge yearly instead of monthly subscription

Hello, I have monthly subscription, and until this month I pay for monthly with success. But this monthly it says "they failed to charge me". I know, I have enough money in my account and my card is valid. When I contact with my bank they say the com...

• akayrak33
• Casual Listener
• Hello, I have monthly subscription, and until this month I pay for monthly with success. But this monthly it says "they failed to charge me". I know, I have enough money in my account and my card is ...
• 2015-11-24 10:14:51 AM
• 2015-11-24 4:38:58 PM
• Ox1
• Roadie
• 223 Views
• 1 replies
• 0 likes
• Premium
  Subscription