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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2939 Views
  • 0 replies
  • 8 likes
  • Security
  • 2939 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455606 Views
  • 973 replies
  • 109 likes
  • Account
  • 455606 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202024 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202024 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110276 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110276 Views
  • 72 replies
  • 12 likes

Account won't disconnect from Facebook even though I supposedly canceled it

I deactivated my facebook account, and then realized everytime I logged into Spotify, my facebook account would reactivate. I do not want my facebook account. So I read the "help" topics on spotify and it said to cancel my subcription. I did that. I ...

  • Newbie
  • I deactivated my facebook account, and then realized everytime I logged into Spotify, my facebook account would reactivate.  I do not want my facebook account.  So I read the "help" topics ...
  • kbrooksc
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • Account
  • 260 Views
  • 1 replies
  • 0 likes

Do I lost premium subscription after blocked account

I need a quick answer if Spotify tell me that they block my account that means I lost the premium subscription?

  • Regular
  • I need a quick answer if Spotify tell me that they block my account that means I lost the premium subscription?
  • 132 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 132 Views
  • 0 replies
  • 0 likes

Cannot change country from USA

I have been logged out of my account because "my country does not match the one set in my profile". When I click the link to update my profile, I am given no option other than USA. I made this account a matter of weeks ago in New Zealand, have been i...

  • Casual Listener
  • I have been logged out of my account because "my country does not match the one set in my profile". When I click the link to update my profile, I am given no option other than USA. I made this a...
  • KatesHere
  • Community Legend
  • 615 Views
  • 9 replies
  • 0 likes
  • Account
    Free
    Login
    Subscription
  • 615 Views
  • 9 replies
  • 0 likes

Solved!! Spotify needs to contact me

Not when I emailed spotify over a million times since November ninth and today is the 18th. NINE FREAKING DAYS AND I STILL DON'T HAVE A RESPONSE FROM THEM. EVERYONE GETTING THEY PROBLEMS SOLVED BUT ME! This is unacceptable and Im pissedDon't understa...

  • Music Fan
  • Not when I emailed spotify over a million times since November ninth and today is the 18th. NINE FREAKING DAYS AND I STILL DON'T HAVE A RESPONSE FROM THEM. EVERYONE GETTING THEY PROBLEMS SOLVED BUT M...
  • Veda12
  • Newbie
  • 492 Views
  • 8 replies
  • 0 likes
  • Account
    Subscription
  • 492 Views
  • 8 replies
  • 0 likes

Spotify needs to contact me NOW!

Not when I emailed spotify over a million times since November ninth and today is the 18th. NINE FREAKING DAYS AND I STILL DON'T HAVE A RESPONSE FROM THEM. EVERYONE GETTING THEY PROBLEMS SOLVED BUT ME! This is unacceptable and Im pissedDon't understa...

  • Music Fan
  • Not when I emailed spotify over a million times since November ninth and today is the 18th. NINE FREAKING DAYS AND I STILL DON'T HAVE A RESPONSE FROM THEM. EVERYONE GETTING THEY PROBLEMS SOLVED BUT M...
  • 182 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 182 Views
  • 0 replies
  • 0 likes

I need a refund

Not when I emailed spotify over a million times since November ninth and today is the 18th. NINE FREAKING DAYS AND I STILL DON'T HAVE A RESPONSE FROM THEM. EVERYONE GETTING THEY PROBLEMS SOLVED BUT ME! This is unacceptable and Im pissedDon't understa...

  • Music Fan
  • Not when I emailed spotify over a million times since November ninth and today is the 18th. NINE FREAKING DAYS AND I STILL DON'T HAVE A RESPONSE FROM THEM. EVERYONE GETTING THEY PROBLEMS SOLVED BUT M...
  • 211 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 211 Views
  • 0 replies
  • 0 likes

Spotify needs to contact me

Not when I emailed spotify over a million times since November ninth and today is the 18th. NINE FREAKING DAYS AND I STILL DON'T HAVE A RESPONSE FROM THEM. EVERYONE GETTING THEY PROBLEMS SOLVED BUT ME! This is unacceptable and Im pissedDon't understa...

  • Music Fan
  • Not when I emailed spotify over a million times since November ninth and today is the 18th. NINE FREAKING DAYS AND I STILL DON'T HAVE A RESPONSE FROM THEM. EVERYONE GETTING THEY PROBLEMS SOLVED BUT M...
  • 226 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 226 Views
  • 0 replies
  • 0 likes

deleted Facebook. signed up with new account

I need my music and account information transfered please.

  • Newbie
  • I need my music and account information transfered please.
  • sebastianbaque
  • Regular
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 165 Views
  • 1 replies
  • 0 likes

Solved!! Premium Offer

    

  • Newbie
  •      
  • sebastianbaque
  • Regular
  • 400 Views
  • 2 replies
  • 0 likes
  • Premium
  • 400 Views
  • 2 replies
  • 0 likes

Solved!! account is not working

Hey spotify so i have a bit of a problem. I have to accounts that i use for spotify, one is my main account that I signed in with facebook and the other is my secondary account that i use at school because i am unable to log into my regular account t...

  • Newbie
  • Hey spotify so i have a bit of a problem.   I have to accounts that i use for spotify, one is my main account that I signed in with facebook and the other is my secondary account that i use ...
  • sebastianbaque
  • Regular
  • 518 Views
  • 4 replies
  • 0 likes
  • Other
  • 518 Views
  • 4 replies
  • 0 likes

Log in from other country

I have a US Spotify account, but am visiting in Honduras. When I log in I get a message saying "you appear to be trying to log into Spotify from another country"How can this be solved to use my account outside of USA?

  • Newbie
  • I have a US Spotify account, but am visiting in Honduras. When I log in I get a message saying "you appear to be trying to log into Spotify from another country" How can this be solved to use my acc...
  • Dreadlord
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • Premium
  • 248 Views
  • 1 replies
  • 0 likes

"Oops, looks like your credit card company is having a bad day..."

I was had been a premium user for 3 months, but randomly it switched back to a free acount withouth me changing it. When I try to put my credit card information back in to re-subscribe to premium no matter what credit card I use it says something lik...

  • Newbie
  • I was had been a premium user for 3 months, but randomly it switched back to a free acount withouth me changing it. When I try to put my credit card information back in to re-subscribe to premium no ...
  • Dreadlord
  • Community Legend
  • 269 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 269 Views
  • 1 replies
  • 0 likes

Solved!! Charged twice

I was trying to subscribe to the discounted student premium package and when I went to go put my school information In it would except it so I tried again and during the process I noticed I've been charged twice I would like my money back this is a v...

  • Newbie
  • I was trying to subscribe to the discounted student premium package and when I went to go put my school information In it would except it so I tried again and during the process I noticed I've been c...
  • MauriceMV
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 265 Views
  • 1 replies
  • 0 likes

Artist Profile and verifcation help please

Hey Spotify Community! I have been recently wondering how I could get and artist profile for my spotifiy account? I really need one because my username has already been used but is not valid anymore. I mainly need the artist acount so that I can also...

  • Regular
  • Hey Spotify Community!   I have been recently wondering how I could get and artist profile for my spotifiy account? I really need one because my username has already been used but is not valid...
  • PixelMusic_
  • Regular
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
  • 209 Views
  • 1 replies
  • 0 likes

Solved!! Change my suscription

Hello everybody, I have a doubt: Well, I am on Spotify since 4 months ago and I am in a Movistar offer that allow me to pay just 6€ per month. I'd like to change from Movistar to Vodafone but I will loose my suscription to Spotify for a day, well the...

  • Regular
  • Hello everybody, I have a doubt:   Well, I am on Spotify since 4 months ago and I am in a Movistar offer that allow me to pay just 6€ per month. I'd like to change from Movistar to Vodafon...
  • sebastianbaque
  • Regular
  • 726 Views
  • 6 replies
  • 0 likes
  • Premium
    Subscription
  • 726 Views
  • 6 replies
  • 0 likes

Spotify took my money over time.

Hi, i am Alessandro. I love spotify, but for some reasons i dont wanna be anymore a premium user because i dont have time for listen so much music anymore. My premium versione expired at the begin of november, and after 2 weeks of harrassing me with"...

  • Newbie
  • Hi, i am Alessandro.   I love spotify, but for some reasons i dont wanna be anymore a premium user because i dont have time for listen so much music anymore.   My premium versione expir...
  • KatesHere
  • Community Legend
  • 413 Views
  • 1 replies
  • 0 likes
  • Account
  • 413 Views
  • 1 replies
  • 0 likes

I cant log in

It says "you can only use spotify abroad for 14 days" how can i upgrade spotify when i cant even acces my account?

  • Casual Listener
  • It says "you can only use spotify abroad for 14 days" how can i upgrade spotify when i cant even acces my account?
  • KatesHere
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 261 Views
  • 1 replies
  • 0 likes

I cant change my country

The country i am residing now is not on the list of countries. I am currently in saudi arabia and i wanted to change my country so i can upgrade to premium but the country im in right now isnt ther. What can i do about this?

  • Casual Listener
  • The country i am residing now is not on the list of countries. I am currently in saudi arabia and i wanted to change my country so i can upgrade to premium but the country im in right now isnt ther. ...
  • KatesHere
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 240 Views
  • 1 replies
  • 0 likes

Charged for hidden fees want refund please help

I recently purchsed the 99 cent 3 month premium package a few months ago and I checked my account balance and Spotify charged me 9.99 for the month along with a $25.99 fee! please help I want to cancel my premium and possibly get a refund but I have ...

  • Newbie
  • I recently purchsed the 99 cent 3 month premium package a few months ago and I checked my account balance and Spotify charged me 9.99 for the month along with a $25.99 fee! please help I want to canc...
  • Dreadlord
  • Community Legend
  • 768 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 768 Views
  • 2 replies
  • 0 likes

signed up for spotify but forgot my details

I've signed up and paying for spotify ,but I cannot access this that I'm paying for because I cannot remember my username.I'm paying for something I can't use! Can somebody help?

  • Newbie
  • I've signed up and paying for spotify ,but I cannot access this that I'm paying for because I cannot remember my username.I'm paying for something I can't use! Can somebody help?
  • KatesHere
  • Community Legend
  • 158 Views
  • 1 replies
  • 0 likes
  • Security
  • 158 Views
  • 1 replies
  • 0 likes