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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4836 Views
  • 1 replies
  • 9 likes
  • Security
  • 4836 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 466979 Views
  • 977 replies
  • 111 likes
  • Account
  • 466979 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206195 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206195 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 115713 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 115713 Views
  • 72 replies
  • 12 likes

Someone else using your account? Post here.

From my email when i opened to upgrade i put the new debit card info and when i finish doing that , then i relized that it wasn't my account name. i saw a mr. charles rochet at the top of the page. My name is Jimmy Perez and my email is perrod1113@ya...

  • Newbie
  • From my email when i opened to upgrade i put the new debit card info and when i finish doing that , then i relized that it wasn't my account name. i saw a mr. charles rochet at the top of the page. M...
  • MattSuda
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • Account
  • 143 Views
  • 1 replies
  • 0 likes

i can't change my country

a year ago i moved from the uk to canada and because spotify was not available here then, I haven't used it in quite some time. so i was really excited to see i could use it again - except it won't let me change my country. i do use hola, but i switc...

  • Casual Listener
  • a year ago i moved from the uk to canada and because spotify was not available here then, I  haven't used it in quite some time.   so i was really excited to see i could use it again - ex...
  • MattSuda
  • Spotify Star
  • 160 Views
  • 4 replies
  • 0 likes
  • Account
  • 160 Views
  • 4 replies
  • 0 likes

Solved!! Downloaded Playlist, but Traveling out of Cellular Reception for 35 days

Hello to all, I have spent a lot time making playlist with Premium and downloaded them to my computer and to my iphone. Over the next 4 weeks (35 days) I will be out of cell reception and internet connection. Will my downloaded playlist still work? O...

  • Newbie
  • Hello to all,   I have spent a lot time making playlist with Premium and downloaded them to my computer and to my iphone. Over the next 4 weeks (35 days) I will be out of cell reception and in...
  • MattSuda
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • Premium
  • 242 Views
  • 1 replies
  • 0 likes

Facebook

Hey I signed up with my Facebook but really want to deactivate it but can't bc I use spotify.. Help

  • Newbie
  • Hey I signed up with my Facebook but really want to deactivate it but can't bc I use spotify.. Help
  • MattSuda
  • Spotify Star
  • 233 Views
  • 3 replies
  • 1 likes
  • 233 Views
  • 3 replies
  • 1 likes

Oferta de 3meses por $29mx

Me llega un correo en donde me ofrecen esta promoción, hago clik al enlace y al meter el código de la terjeta de regalo me dice que el tiempo de uso va hacer de un mes y no de tres como lo habían promocionado

  • Newbie
  • Me llega un correo en donde me ofrecen esta promoción, hago clik al enlace y al meter el código de la terjeta de regalo me dice que el tiempo de uso va hacer de un mes y no de tres como lo habían pro...
  • MattSuda
  • Spotify Star
  • 123 Views
  • 1 replies
  • 0 likes
  • Premium
  • 123 Views
  • 1 replies
  • 0 likes

Account Hacked, contacted support haven't gotten any help

My account has been hacked and when I contacted support nothing really happened and when I came here I did what you guys said and still nothing happened. I would really like to get issue resolved as soon as possible because I don't really wanna pay f...

  • Casual Listener
  •  My account has been hacked and when I contacted support nothing really happened and when I came here I did what you guys said and still nothing happened. I would really like to get issue resolv...
  • MattSuda
  • Spotify Star
  • 175 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
  • 175 Views
  • 2 replies
  • 0 likes

pago de 29 mxn

Buenas noches ..vi que spotify tiene la promoción de 29 mxn por 3 meses pero quiero pagar en Oxxo y dice q son $297 y si pago con tarjeta no me dice q me van a cobrar los $29 ..entonces no confío en hacer el pago con tarjeta de crédito..que puedo hac...

  • Newbie
  • Buenas noches ..vi que spotify tiene la promoción de 29 mxn por 3 meses pero quiero pagar en Oxxo y dice q son $297 y si pago con tarjeta no me dice q me van a cobrar los $29 ..entonces no confío en ...
  • MattSuda
  • Spotify Star
  • 286 Views
  • 1 replies
  • 0 likes
  • Premium
  • 286 Views
  • 1 replies
  • 0 likes

I can't change my country and stay a free Spotify user

Hi, I have been a Spotify user since a long time ago and I used to be a premium user. I started my Spotify account when I was in Ireland and then I upgraded my account to premium for a while and then stopped it. Now I am moved to the US and I am goin...

  • Casual Listener
  • Hi,   I have been a Spotify user since a long time ago and I used to be a premium user. I started my Spotify account when I was in Ireland and then I upgraded my account to premium for a while...
  • Janews
  • Casual Listener
  • 1266 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Login
  • 1266 Views
  • 4 replies
  • 0 likes

Premium Student discount not working

Hi, Im trying to register for premium using my NUS card to get the 50% discount but when i put in my password to verify it i get the message "This feature is currently unavailable. Please try again later." and have been for ages now. Thanks for any h...

  • Casual Listener
  • Hi, Im trying to register for premium using my NUS card to get the 50% discount but when i put in my password to verify it i get the message "This feature is currently unavailable. Please try again...
  • biancaalfieri
  • Newbie
  • 6038 Views
  • 10 replies
  • 1 likes
  • 6038 Views
  • 10 replies
  • 1 likes

When back to free spotty from premium in a non supported country

Ive been a premium member for 10 months now since I moved to Israel where Spotified is not supported for longer than a couple of weeks unless you are premium. So my question is, if I decide to go back to free, would I loose my saved "available offlin...

  • Casual Listener
  • Ive been a premium member for 10 months now since I moved to Israel where Spotified is not supported for longer than a couple of weeks unless you are premium.  So my question is, if I decide to...
  • atom1989
  • Community Legend
  • 280 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 280 Views
  • 5 replies
  • 0 likes

cancelación de suscripción

Hola, se me ha enviado un correo electrónico indicándome que no se ha podido renovar mi suscripción mensual, ya que no hay fondos en mi tarjeta. Si vuelvo a activar mi suscripción con esta misma cuenta se mantendría la música almacenada en mis playli...

  • Newbie
  • Hola, se me ha enviado un correo electrónico indicándome que no se ha podido renovar mi suscripción mensual, ya que no hay fondos en mi tarjeta. Si vuelvo a activar mi suscripción con esta misma cuen...
  • OviiiOne
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 208 Views
  • 1 replies
  • 0 likes

Money back

I got charged for premium and just a day after i cancelled the subscription as i didn't realise i've been charged. Is there any way to get a refund?

  • Newbie
  • I got charged for premium and just a day after i cancelled the subscription as i didn't realise i've been charged. Is there any way to get a refund?
  • atom1989
  • Community Legend
  • 148 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 148 Views
  • 1 replies
  • 0 likes

Spotify Password "Reset"

Hello there!I'm having trouble with logging into my Spotify account that I've had since forever. The problem is, that I cannot login to the account since they decided to log me out with a update. Since my Email from that account got hacked and automa...

  • Newbie
  • Hello there! I'm having trouble with logging into my Spotify account that I've had since forever. The problem is, that I cannot login to the account since they decided to log me out with a update....
  • atom1989
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Security
  • 261 Views
  • 1 replies
  • 0 likes

Changing from Spotify Premium to the U.S. Student Discount not working?

I subscribed to Spotify Premium during the $0.99 for 3 months deal at the end of 2014 in December and was recently upgraded to the normal payment of $9.99/month, but I know that I qualify for the U.S. Student Discount and when I go to change my setti...

  • Casual Listener
  • I subscribed to Spotify Premium during the $0.99 for 3 months deal at the end of 2014 in December and was recently upgraded to the normal payment of $9.99/month, but I know that I qualify for the U.S...
  • Armlazoitt
  • Casual Listener
  • 339 Views
  • 5 replies
  • 2 likes
  • Other
    Premium
    Subscription
  • 339 Views
  • 5 replies
  • 2 likes

Thinking about getting spotify? Think again.

So I lost my starred songs which I've been collecting since 2011, after many mails with customer support they tell me it's not possible too restore, and after me telling them that it has actually been done and linking them forum threads with it being...

  • Visitor
  • So I lost my starred songs which I've been collecting since 2011, after many mails with customer support they tell me it's not possible too restore, and after me telling them that it has actually bee...
  • 164 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 164 Views
  • 0 replies
  • 0 likes

Two accounts

I have managed to register two accounts since I forgot that I registered several years ago when I had another e-mail address. Can I merge my accounts? If not, how do I delete the account that is connected to my facebook account so that I can connect ...

  • Visitor
  • I have managed to register two accounts since I forgot that I registered several years ago when I had another e-mail address.   Can I merge my accounts?   If not, how do I delete th...
  • user-removed
  • Not applicable
  • 233 Views
  • 2 replies
  • 0 likes
  • Premium
  • 233 Views
  • 2 replies
  • 0 likes

Login error on Onkyo receiver HT-R758

I have a Premium account at spotify, but when I try to login on my receiver i got a Login Error. Check tour account details, something like this. I have already updated the Firmware of my receiver, but is not working. Does anybody knows how to solve ...

  • Casual Listener
  • I have a Premium account at spotify, but when I try to login on my receiver i got a Login Error. Check tour account details, something like this. I have already updated the Firmware of my receiver, b...
  • Bernard_BR
  • Casual Listener
  • 702 Views
  • 3 replies
  • 0 likes
  • Login
  • 702 Views
  • 3 replies
  • 0 likes

Unable to send messages or retrieve old ones

Hi, I have a premium membership with spotify and I've not been able to send messages from my mac or web player to my friends or retrieve any songs they send me. I can see all my messages on my phone though. Thanks,Rosh

  • Newbie
  • Hi,   I have a premium membership with spotify and I've not been able to send messages from my mac or web player to my friends or retrieve any songs they send me. I can see all my messages on ...
  • 407 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 407 Views
  • 0 replies
  • 0 likes

Change payment method

Hi, i changed my credit card and it says ok but when i get back to the payment method page it still shows the old one.My premium will be renewed tomorrow, will it be charged on my old card or on the new one?Thanks

  • Newbie
  • Hi, i changed my credit card and it says ok but when i get back to the payment method page it still shows the old one. My premium will be renewed tomorrow, will it be charged on my old card or on th...
  • 153 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 153 Views
  • 0 replies
  • 0 likes

Premium to Free!? Any updates?

I rely on Spotify everyday and it has just cut for me yesterday. I cant even listen to my Spotify at ALL even if it has switched to Free. (Frustrating!!) Has this happened to anyone else that they cant listen to songs?Hope all of this can be solved s...

  • Regular
  • I rely on Spotify everyday and it has just cut for me yesterday. I cant even listen to my Spotify at ALL even if it has switched to Free. (Frustrating!!) Has this happened to anyone else that they ca...
  • 172 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 172 Views
  • 0 replies
  • 0 likes