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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9806 Views
  • 3 replies
  • 9 likes
  • Security
  • 9806 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 491758 Views
  • 981 replies
  • 111 likes
  • Account
  • 491758 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213347 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213347 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122365 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122365 Views
  • 72 replies
  • 12 likes

Premium Student discount not working

Hi, Im trying to register for premium using my NUS card to get the 50% discount but when i put in my password to verify it i get the message "This feature is currently unavailable. Please try again later." and have been for ages now. Thanks for any h...

  • Casual Listener
  • Hi, Im trying to register for premium using my NUS card to get the 50% discount but when i put in my password to verify it i get the message "This feature is currently unavailable. Please try again...
  • biancaalfieri
  • Newbie
  • 6041 Views
  • 10 replies
  • 1 likes
  • 6041 Views
  • 10 replies
  • 1 likes

When back to free spotty from premium in a non supported country

Ive been a premium member for 10 months now since I moved to Israel where Spotified is not supported for longer than a couple of weeks unless you are premium. So my question is, if I decide to go back to free, would I loose my saved "available offlin...

  • Casual Listener
  • Ive been a premium member for 10 months now since I moved to Israel where Spotified is not supported for longer than a couple of weeks unless you are premium.  So my question is, if I decide to...
  • atom1989
  • Community Legend
  • 316 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 316 Views
  • 5 replies
  • 0 likes

cancelación de suscripción

Hola, se me ha enviado un correo electrónico indicándome que no se ha podido renovar mi suscripción mensual, ya que no hay fondos en mi tarjeta. Si vuelvo a activar mi suscripción con esta misma cuenta se mantendría la música almacenada en mis playli...

  • Newbie
  • Hola, se me ha enviado un correo electrónico indicándome que no se ha podido renovar mi suscripción mensual, ya que no hay fondos en mi tarjeta. Si vuelvo a activar mi suscripción con esta misma cuen...
  • OviiiOne
  • Community Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 214 Views
  • 1 replies
  • 0 likes

Money back

I got charged for premium and just a day after i cancelled the subscription as i didn't realise i've been charged. Is there any way to get a refund?

  • Newbie
  • I got charged for premium and just a day after i cancelled the subscription as i didn't realise i've been charged. Is there any way to get a refund?
  • atom1989
  • Community Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 159 Views
  • 1 replies
  • 0 likes

Spotify Password "Reset"

Hello there!I'm having trouble with logging into my Spotify account that I've had since forever. The problem is, that I cannot login to the account since they decided to log me out with a update. Since my Email from that account got hacked and automa...

  • Newbie
  • Hello there! I'm having trouble with logging into my Spotify account that I've had since forever. The problem is, that I cannot login to the account since they decided to log me out with a update....
  • atom1989
  • Community Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Security
  • 268 Views
  • 1 replies
  • 0 likes

Changing from Spotify Premium to the U.S. Student Discount not working?

I subscribed to Spotify Premium during the $0.99 for 3 months deal at the end of 2014 in December and was recently upgraded to the normal payment of $9.99/month, but I know that I qualify for the U.S. Student Discount and when I go to change my setti...

  • Casual Listener
  • I subscribed to Spotify Premium during the $0.99 for 3 months deal at the end of 2014 in December and was recently upgraded to the normal payment of $9.99/month, but I know that I qualify for the U.S...
  • Armlazoitt
  • Casual Listener
  • 343 Views
  • 5 replies
  • 2 likes
  • Other
    Premium
    Subscription
  • 343 Views
  • 5 replies
  • 2 likes

Thinking about getting spotify? Think again.

So I lost my starred songs which I've been collecting since 2011, after many mails with customer support they tell me it's not possible too restore, and after me telling them that it has actually been done and linking them forum threads with it being...

  • Visitor
  • So I lost my starred songs which I've been collecting since 2011, after many mails with customer support they tell me it's not possible too restore, and after me telling them that it has actually bee...
  • 170 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 170 Views
  • 0 replies
  • 0 likes

Two accounts

I have managed to register two accounts since I forgot that I registered several years ago when I had another e-mail address. Can I merge my accounts? If not, how do I delete the account that is connected to my facebook account so that I can connect ...

  • Visitor
  • I have managed to register two accounts since I forgot that I registered several years ago when I had another e-mail address.   Can I merge my accounts?   If not, how do I delete th...
  • user-removed
  • Not applicable
  • 237 Views
  • 2 replies
  • 0 likes
  • Premium
  • 237 Views
  • 2 replies
  • 0 likes

Login error on Onkyo receiver HT-R758

I have a Premium account at spotify, but when I try to login on my receiver i got a Login Error. Check tour account details, something like this. I have already updated the Firmware of my receiver, but is not working. Does anybody knows how to solve ...

  • Casual Listener
  • I have a Premium account at spotify, but when I try to login on my receiver i got a Login Error. Check tour account details, something like this. I have already updated the Firmware of my receiver, b...
  • Bernard_BR
  • Casual Listener
  • 721 Views
  • 3 replies
  • 0 likes
  • Login
  • 721 Views
  • 3 replies
  • 0 likes

Unable to send messages or retrieve old ones

Hi, I have a premium membership with spotify and I've not been able to send messages from my mac or web player to my friends or retrieve any songs they send me. I can see all my messages on my phone though. Thanks,Rosh

  • Newbie
  • Hi,   I have a premium membership with spotify and I've not been able to send messages from my mac or web player to my friends or retrieve any songs they send me. I can see all my messages on ...
  • 412 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 412 Views
  • 0 replies
  • 0 likes

Change payment method

Hi, i changed my credit card and it says ok but when i get back to the payment method page it still shows the old one.My premium will be renewed tomorrow, will it be charged on my old card or on the new one?Thanks

  • Newbie
  • Hi, i changed my credit card and it says ok but when i get back to the payment method page it still shows the old one. My premium will be renewed tomorrow, will it be charged on my old card or on th...
  • 159 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 159 Views
  • 0 replies
  • 0 likes

Premium to Free!? Any updates?

I rely on Spotify everyday and it has just cut for me yesterday. I cant even listen to my Spotify at ALL even if it has switched to Free. (Frustrating!!) Has this happened to anyone else that they cant listen to songs?Hope all of this can be solved s...

  • Regular
  • I rely on Spotify everyday and it has just cut for me yesterday. I cant even listen to my Spotify at ALL even if it has switched to Free. (Frustrating!!) Has this happened to anyone else that they ca...
  • 178 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 178 Views
  • 0 replies
  • 0 likes

Log in issues

hey what's up with spotify? i'm trying almost a week and i'm getting the same error " Your country is not the same with the country you subscribed" Any solutions guys ?

  • Regular
  • hey what's up with spotify? i'm trying almost a week and i'm getting the same error " Your country is not the same with the country you subscribed" Any solutions guys ?
  • atom1989
  • Community Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • Login
  • 223 Views
  • 1 replies
  • 0 likes

urgentisimo mi spotify no arranca

Acutalice mi spotify en la mac y ya no enciende por favor si me pueden ayudar cada ves que lo arranco hace que arranca y se apaga en el momento y no lo puedo usar tengo un os x 10.9.3

  • Newbie
  • Acutalice mi spotify en la mac y ya no enciende  por favor si me pueden ayudar  cada ves que lo arranco hace que arranca y se apaga en el momento y no lo puedo usar  tengo un os ...
  • sueudt
  • Newbie
  • 560 Views
  • 2 replies
  • 0 likes
  • 560 Views
  • 2 replies
  • 0 likes

Cancelled my subscription but still charged

I went through the ridiculous process of cancelling my subscription about three weeks ago. Today I was charged for another month of Spotify, and when I logged in I found that my account was still mark3s as subscribed to premium. I went through the pr...

  • Newbie
  • I went through the ridiculous process of cancelling my subscription about three weeks ago. Today I was charged for another month of Spotify, and when I logged in I found that my account was still mar...
  • atom1989
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 190 Views
  • 1 replies
  • 0 likes

cant change my email or password

when i started using spotify i had created a playlist on an exes account. when we seperated she made me my own account texted me my Login info. I deleted the message on accident but i never worried about it because I could log in thru facebook. Now t...

  • Newbie
  • when i started using spotify i had created a playlist on an exes account. when we seperated she made me my own account texted me my Login info. I deleted the message on accident but i never worried a...
  • atom1989
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 169 Views
  • 1 replies
  • 0 likes

Cant change country

HeyI cant change my country setting, without paying for it

  • Visitor
  • Hey I cant change my country setting, without paying for it
  • user-removed
  • Not applicable
  • 317 Views
  • 5 replies
  • 0 likes
  • 317 Views
  • 5 replies
  • 0 likes

Why I cant login from my Windows phone

Everytime I try to log in on my Windows Phone it just loads and doesnt let me in. I tried with my friends accounts and it still gives me the sale mistake. I thought it was the internet connection but it still doesnt work. I tried to uninstall the app...

  • Newbie
  • Everytime I try to log in on my Windows Phone it just loads and doesnt let me in. I tried with my friends accounts and it still gives me the sale mistake. I thought it was the internet connection but...
  • 177 Views
  • 0 replies
  • 0 likes
  • 177 Views
  • 0 replies
  • 0 likes

Solved!! 3 device limit? Does it apply to all devices or just offline storage?

Hi there, I'm currently using Spotify on the following 3 devices: PC, iPad and iPhone. I use offline files on both the iOS devices, but not my PC as it's always connected to the internet. I've seen issues mentioned in the forums regarding the 3 devic...

  • Regular
  • Hi there, I'm currently using Spotify on the following 3 devices:   PC, iPad and iPhone.   I use offline files on both the iOS devices, but not my PC as it's always connected to t...
  • zoonman
  • Regular
  • 6913 Views
  • 4 replies
  • 0 likes
  • 6913 Views
  • 4 replies
  • 0 likes

Won't let me subscribe or update billing

My account stopped working because I had no money on my card so I went to the account settings to try and update my subscription info to a different card. There is no longer any place to do this in the account settings, and when I try to go to the su...

  • Casual Listener
  • My account stopped working because I had no money on my card so I went to the account settings to try and update my subscription info to a different card. There is no longer any place to do this in t...
  • codypattersontx
  • Casual Listener
  • 430 Views
  • 5 replies
  • 0 likes
  • Account
    Subscription
  • 430 Views
  • 5 replies
  • 0 likes