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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9014 Views
  • 1 replies
  • 9 likes
  • Security
  • 9014 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481636 Views
  • 979 replies
  • 111 likes
  • Account
  • 481636 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210847 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210847 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120859 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120859 Views
  • 72 replies
  • 12 likes

Solved!! 3 device limit? Does it apply to all devices or just offline storage?

Hi there, I'm currently using Spotify on the following 3 devices: PC, iPad and iPhone. I use offline files on both the iOS devices, but not my PC as it's always connected to the internet. I've seen issues mentioned in the forums regarding the 3 devic...

  • Regular
  • Hi there, I'm currently using Spotify on the following 3 devices:   PC, iPad and iPhone.   I use offline files on both the iOS devices, but not my PC as it's always connected to t...
  • zoonman
  • Regular
  • 6897 Views
  • 4 replies
  • 0 likes
  • 6897 Views
  • 4 replies
  • 0 likes

Won't let me subscribe or update billing

My account stopped working because I had no money on my card so I went to the account settings to try and update my subscription info to a different card. There is no longer any place to do this in the account settings, and when I try to go to the su...

  • Casual Listener
  • My account stopped working because I had no money on my card so I went to the account settings to try and update my subscription info to a different card. There is no longer any place to do this in t...
  • codypattersontx
  • Casual Listener
  • 429 Views
  • 5 replies
  • 0 likes
  • Account
    Subscription
  • 429 Views
  • 5 replies
  • 0 likes

Getting student discount but already have Premium

I participated in the 3 month for 0.99 back in December, and I'm not sure how to renew my premium with the student discount, as the subscription management page says it will be 9.99+tax

  • Newbie
  • I participated in the 3 month for 0.99 back in December, and I'm not sure how to renew my premium with the student discount, as the subscription management page says it will be 9.99+tax
  • user-removed
  • Not applicable
  • 1793 Views
  • 6 replies
  • 1 likes
  • Premium
    Subscription
  • 1793 Views
  • 6 replies
  • 1 likes

neede to be refunded

i need to be refunded. they said i would get a 30 day FREE trial of premium, but my checking account was charged anyway. where's the phone number to contact customer service?

  • Newbie
  • i need to be refunded. they said i would get a 30 day FREE trial of premium, but my checking account was charged anyway. where's the phone number to contact customer service?
  • ErickRGuetta
  • Community Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • Premium
  • 144 Views
  • 1 replies
  • 0 likes

Tengo cuenta PREMIUM y solo entro en FREE

Hola. Soy usuario de SPOTIFY PREMIUM desde hace años. Hace algunos meses cambie de PC y de móvil, a un IPHONE, y desde que descargué las aplicaciones en ambos solo logro abrir sesión FREE. He comprobado el estado de la cuenta y de los pagos y estan c...

  • Visitor
  • Hola. Soy usuario de SPOTIFY PREMIUM desde hace años. Hace algunos meses cambie de PC y de móvil, a un IPHONE, y desde que descargué las aplicaciones en ambos solo logro abrir sesión FREE. He comprob...
  • ErickRGuetta
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • Premium
  • 209 Views
  • 1 replies
  • 0 likes

Subscription cancel.

solved, delete this.

  • Newbie
  • solved, delete this.
  • 140 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 140 Views
  • 0 replies
  • 0 likes

Cannot activate the trial premium version

Hi, I just activated PayPal and wanted to use it for the Spotify trial premium version, but when trying to add the payment method it says the payment method already added. I still can't use the trial premium version. Does anybody have an idea what to...

  • Casual Listener
  • Hi,   I just activated PayPal and wanted to use it for the Spotify trial premium version, but when trying to add the payment method it says the payment method already added. I still can't use ...
  • 119 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 119 Views
  • 0 replies
  • 0 likes

spotify premium for free?

I bought premium last December when the promotion was 3 months for a cent . It was said to expire march but I still have premium. I removed my payment options but I still have premium. Will my phone bill be charged?

  • Newbie
  • I bought premium last December when the promotion was 3 months for a cent . It was said to expire march but I still have premium. I removed my payment options but I still have premium. Will my phone ...
  • 11165228748
  • Casual Listener
  • 251 Views
  • 2 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 251 Views
  • 2 replies
  • 1 likes

Free Premium Membership

Alright, so I had a 3 month Premium Membership for 1€ paid via PayPal.Most of all I quit the membership right after buying it since I am not willing to afford the cost for a Premium membership.Strangely enough my Information says that on the 10th of ...

  • Casual Listener
  • Alright, so I had a 3 month Premium Membership for 1€ paid via PayPal. Most of all I quit the membership right after buying it since I am not willing to afford the cost for a Premium membership. St...
  • 148 Views
  • 0 replies
  • 0 likes
  • Free
    Premium
  • 148 Views
  • 0 replies
  • 0 likes

Quiero cambiar la cuenta de Facebook asociada y no sé cómo

Tengo un negocio y quiero pasar la cuenta de Spotify al facebook de este y no del mio personal, pero no encuentro la forma de hacerlo. Gracias.

  • Newbie
  • Tengo un negocio y quiero pasar la cuenta de Spotify al facebook de este y no del mio personal, pero no encuentro la forma de hacerlo. Gracias. 
  • 212 Views
  • 0 replies
  • 0 likes
  • Account
  • 212 Views
  • 0 replies
  • 0 likes

Solved!! new computer - lost playlists, followers, account information

hello, i just switched to a new computer. after installing and logging into spotify, i saw that all my information was gone (except for my facebook profile picture). i tried logging in with both my facebook account and username. both were empty. how ...

  • Casual Listener
  •  hello,   i just switched to a new computer. after installing and logging into spotify, i saw that all my information was gone (except for my facebook profile picture).   i tried l...
  • Pricilla
  • Spotify
  • 579 Views
  • 5 replies
  • 0 likes
  • Account
  • 579 Views
  • 5 replies
  • 0 likes

Spotify won't let me cancel my subscription?!

HELP URGENTLY. it wont send me a password reset email! 

  • Newbie
  • HELP URGENTLY. it wont send me a password reset email! 
  • wezzo
  • Newbie
  • 396 Views
  • 2 replies
  • 0 likes
  • 396 Views
  • 2 replies
  • 0 likes

Spotify allowing anyone to change password on your account

How, sorry, the hell is it possible that some company is granted the right to change the password on my account?! I changed phone operator today and got spotify premium 6 months for free. However, the new phone operator starts off by sending me a new...

  • Regular
  • How, sorry, the hell is it possible that some company is granted the right to change the password on my account?!   I changed phone operator today and got spotify premium 6 months for free. ...
  • Pricilla
  • Spotify
  • 897 Views
  • 17 replies
  • 0 likes
  • Account
    Security
  • 897 Views
  • 17 replies
  • 0 likes

it will not let me upgrade to premium

I usually have premium but my subscription must have run out. Now it will not let me upgrade again; whenever I click upgrade, i am redirected to a spotify page which shows me a red bar with a 1 in the middle, and a subscribe button. However, whenever...

  • Newbie
  • I usually have premium but my subscription must have run out. Now it will not let me upgrade again; whenever I click upgrade, i am redirected to a spotify page which shows me a red bar with a 1 in th...
  • 123 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 123 Views
  • 0 replies
  • 0 likes

Stuck :: Upgrade to Premium after Pre-paid Premium is expired?

My pre-paid Premium-licence is expired on 2015-02-12. When I try to prolong my account now, nothing happens. Can't seem to get an official premium account running. Tried Different Browsers.

  • Newbie
  • My pre-paid Premium-licence is expired on 2015-02-12.   When I try to prolong my account now, nothing happens. Can't seem to get an official premium account running.  ...
  • 190 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 190 Views
  • 0 replies
  • 0 likes

Starred songs all gone

Dear Spotify team,I realized all my starred songs are all gone and it seems also some playlists that I have added when I first signed up have disappeards. Are you able to assist me? It seems that also all my friends following me are no longer followi...

  • Casual Listener
  • Dear Spotify team, I realized all my starred songs are all gone and it seems also some playlists that I have added when I first signed up have disappeards. Are you able to assist me?   It see...
  • kikilein
  • Casual Listener
  • 212 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 212 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Family - combine premium members

I've been a Premium member for a couple years now, and I also set up two other people in my family with Premiums members ships a years or two ago. I'd like to take advantage of the Spotify Family plan (and add the fourth person in the family who's be...

  • Casual Listener
  • I've been a Premium member for a couple years now, and I also set up two other people in my family with Premiums members ships a years or two ago. I'd like to take advantage of the Spotify Family pla...
  • JudeAndres
  • Casual Listener
  • 1489 Views
  • 6 replies
  • 0 likes
  • 1489 Views
  • 6 replies
  • 0 likes

Spotify canceling my premium subscription

Spotify has cancelled my premium subscription and when I try and enter the credit card information again I get an error telling me Spotify is unable to charge my credit card, try again later. I tried another credit card, same error - any suggestions?...

  • Newbie
  • Spotify has cancelled my premium subscription and when I try and enter the credit card information again I get an error telling me Spotify is unable to charge my credit card, try again later. I tried...
  • Pricilla
  • Spotify
  • 414 Views
  • 3 replies
  • 0 likes
  • Account
  • 414 Views
  • 3 replies
  • 0 likes

Student Subscription Expired

Hi, My student subscription has expired and i would like to cancel my account as i have been upgraded to £9.99 a month (without any prior warning) I have been on the website and followed the steps to cancel and it asks me to login via facebook, which...

  • Newbie
  • Hi,   My student subscription has expired and i would like to cancel my account as i have been upgraded to £9.99 a month (without any prior warning) I have been on the website and followed the...
  • Pricilla
  • Spotify
  • 224 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 224 Views
  • 1 replies
  • 0 likes

Cannot login or reset password

First of all. I understand I have two seperate Spotify accounts. My first account is the one linked with my Facebook, and I get the free service with this, and never use it. I can login to this one fine. My second account is the one I have my Premium...

  • Newbie
  • First of all. I understand I have two seperate Spotify accounts. My first account is the one linked with my Facebook, and I get the free service with this, and never use it. I can login to this one f...
  • MattSuda
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 188 Views
  • 1 replies
  • 0 likes