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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76071 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93721 Views
9 replies
2 likes
Hi!I have a problems with my payment. Payment was 5 of march and to now I don't have premium version. I used dot pay. I wrote to dot pay but this email adress doesn't exist. I wrote also two email to spotify but they do not answer. Please help.
Hi! I have a problems with my payment. Payment was 5 of march and to now I don't have premium version. I used dot pay. I wrote to dot pay but this email adress doesn't exist. I wrote also two email ...
Community Legend
1068 Views
8 replies
0 likes
Account got chargeback... I paid 9.99 after that - got my account back on march 13th til today... now it's disabled... don't know what to do -- was due to an issue regarding paypal and my bank email used =
Account got chargeback... I paid 9.99 after that - got my account back on march 13th til today... now it's disabled... don't know what to do -- was due to an issue regarding paypal and my bank &nbs...
Spotify Star
435 Views
1 replies
0 likes
My spotify keeps not letting me log in because it says I'm abroad? The thing is I haven't been out of the country in 2 years... And my recent vacation was still in the US. So I don't know what to do now
My spotify keeps not letting me log in because it says I'm abroad? The thing is I haven't been out of the country in 2 years... And my recent vacation was still in the US. So I don't know what to do ...
Spotify Star
1207 Views
1 replies
0 likes
I Downloaded the app signed in through Facebook. Accepted the free trial and now after 7 days it is not a premium subscription anymore just free. I contacted sprint and they say my account is active as a optimum member ship. Nothing I try seems to wo...
I Downloaded the app signed in through Facebook. Accepted the free trial and now after 7 days it is not a premium subscription anymore just free. I contacted sprint and they say my account is active ...
Spotify Star
459 Views
1 replies
0 likes
I recently cancelled my spotify premium, just a couple of days before the new date I was supposed to pay and it didnt cancel and I got charged for it. What do I do? I didn't want it anymore..
I recently cancelled my spotify premium, just a couple of days before the new date I was supposed to pay and it didnt cancel and I got charged for it. What do I do? I didn't want it anymore..
Spotify Star
329 Views
1 replies
0 likes
Hello. I'm from Chile, I have a problem with paying my premium account. In trying to pay it gives me error card and asks me to pay another. I already tried with two credit cards. Both accept international payments. I also tried another account (my gi...
Hello. I'm from Chile, I have a problem with paying my premium account. In trying to pay it gives me error card and asks me to pay another. I already tried with two credit cards. Both accept internat...
Spotify Star
527 Views
1 replies
0 likes
Hi I logged in today to see that my bank account was overdrawn due to the fact that you guys had charged me for my canceled premium subscription. I would like it to be known that I had pre cancelled my account a month ago so that this wouldn't happen...
Hi I logged in today to see that my bank account was overdrawn due to the fact that you guys had charged me for my canceled premium subscription. I would like it to be known that I had pre cancelled ...
Spotify Star
352 Views
1 replies
0 likes
Hi All, I’m new to the Spotify community, so apologies if this has been answered before.My Question is: is it possible to change ownership of a playlist from one account to another (keeping all the followers along the way)? EG: If I am a Manager of a...
Hi All, I’m new to the Spotify community, so apologies if this has been answered before. My Question is: is it possible to change ownership of a playlist from one account to another (keepin...
Spotify Star
869 Views
1 replies
0 likes
in my account page it says my free trial will end 3-19-2015 it use to give me the option to cancel my subscription before the monthly recurring charge begins, now it just tells me my subscription will end 3-19-2015 and only a button to subscribe...?
in my account page it says my free trial will end 3-19-2015 it use to give me the option to cancel my subscription before the monthly recurring charge begins, now it just tells me my subscription wil...
Spotify Star
272 Views
1 replies
0 likes
I upgraded to the Family Plan about a week ago. I want to add another person to it. How do I upgrade that?
I upgraded to the Family Plan about a week ago. I want to add another person to it. How do I upgrade that?
Newbie
568 Views
2 replies
0 likes
hey, just found out about the student discount. right now i subscribed for spotify premium and pay 9,99€ a month. but i can get the 50% student discount. so i let spotify sent me the activation link to my mail, which i got from my university. if i cl...
hey, just found out about the student discount. right now i subscribed for spotify premium and pay 9,99€ a month. but i can get the 50% student discount. so i let spotify sent me t...
Not applicable
531 Views
2 replies
0 likes
I was just notified by my bank that there was a suspicious charge of on my credit card and when I looked up the details, I found that Spotify had charged me $9.99 (which I certainly did not authorize!). I NEVER even gave you guys my credit card infor...
I was just notified by my bank that there was a suspicious charge of on my credit card and when I looked up the details, I found that Spotify had charged me $9.99 (which I certainly did not authorize...
Casual Listener
888 Views
2 replies
0 likes
I subscribed on a trial basis and it keeps saying that I don't have premium when I try and use it, who can correct this problem, very frustrating!!
I subscribed on a trial basis and it keeps saying that I don't have premium when I try and use it, who can correct this problem, very frustrating!!
Community Legend
361 Views
1 replies
0 likes
I enrolled in spotify during Decemeber. Curretnly I'm a student. My renewal for March was charged for $9.99. Could you please switch me over to the student plan and refund the blanace ? Thanks I appreciate all the help
I enrolled in spotify during Decemeber. Curretnly I'm a student. My renewal for March was charged for $9.99. Could you please switch me over to the student plan and refund the blanace ? Thanks I appr...
Community Legend
265 Views
1 replies
0 likes
Is there anyone i can contact to try and get a refund i was charged on the day i ended my free trial case # is 02598762
Is there anyone i can contact to try and get a refund i was charged on the day i ended my free trial case # is 02598762
Casual Listener
328 Views
2 replies
0 likes
My wife and I have our own accounts, but now we want to use the family plan. How do we switch over to the family plan without losing any personalized info and playlists?
My wife and I have our own accounts, but now we want to use the family plan. How do we switch over to the family plan without losing any personalized info and playlists?
Spotify Star
443 Views
3 replies
0 likes
So I linked spotify with my facebook account, and the email under my facebook account has since become nonexistant. I changed the email on my facebook, but the nonexistance email is still the main one used for spotify. Since I'm linked to facebook, I...
So I linked spotify with my facebook account, and the email under my facebook account has since become nonexistant. I changed the email on my facebook, but the nonexistance email is still the main on...
Spotify Star
907 Views
5 replies
0 likes
I just recently finished my three months of spotify for $0.99 and have just been charged $9.99 today, March 15, as a Premium user. I am a college student in American and would like to sign up for the student discount, but whenever I click on the GET ...
I just recently finished my three months of spotify for $0.99 and have just been charged $9.99 today, March 15, as a Premium user. I am a college student in American and would like to sign up for the...
Spotify Star
454 Views
3 replies
0 likes
Hi, I Just bought a giftcard for my girlfriend, but just after that i discovered the family subscripstions. Is it possible to cancel te giftcard and subscribe as a family? tnx
Hi, I Just bought a giftcard for my girlfriend, but just after that i discovered the family subscripstions. Is it possible to cancel te giftcard and subscribe as a family? tnx
Spotify Star
341 Views
2 replies
0 likes
Hey guys, I'm going away for three months and decided to cancel my Spotify Premium subscription. I wasn't aware that it wasn't cancelled and cancelled it when the money was taken out of my Paypal account. Is it possible to acquire a refund? I've paid...
Hey guys, I'm going away for three months and decided to cancel my Spotify Premium subscription. I wasn't aware that it wasn't cancelled and cancelled it when the money was taken out of my...
Spotify Star
857 Views
3 replies
0 likes
