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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80386 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653784 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734201 Views
18 replies
29 likes
I can't affort the money next mounth how do i stop my payment ?
I can't affort the money next mounth how do i stop my payment ?
Community Legend
250 Views
1 replies
0 likes
My email address contains the symbol @. Just like most other peoples. When trying to download to my smart TV, Spotify tells me that this character is invalid. What do I use instead of @?
My email address contains the symbol @. Just like most other peoples. When trying to download to my smart TV, Spotify tells me that this character is invalid. What do I use instead of @?
Community Legend
549 Views
1 replies
0 likes
Hi, I was holding an Unlimited account for 2 years, but back in the 2013 my phone service provider (Movistar) offered an upgrade to Premium for only 4.99 (plus taxes). Now I have cancelled my contract with Movistar, and my account has become free. Is...
Hi, I was holding an Unlimited account for 2 years, but back in the 2013 my phone service provider (Movistar) offered an upgrade to Premium for only 4.99 (plus taxes). Now I have cancelled...
Casual Listener
466 Views
3 replies
0 likes
Hi was already enjoying my Spotify acct. however my 7days trail are over is there any possibilities I can get free subscription? I'm willing to upgrade my Spotify account on premium yet I don't have a Credit cart is there any way I can pay it by not ...
Hi was already enjoying my Spotify acct. however my 7days trail are over is there any possibilities I can get free subscription? I'm willing to upgrade my Spotify account on premium yet I don't have ...
Community Legend
289 Views
1 replies
0 likes
Spotify Case # 01956069 Here's what I sent: I accidentally linked 2 different spotify accounts whilst doing one for a friend to one facebook account (because you use that auto-login facebook thing) and now I can't access my account, it just logs into...
Spotify Case # 01956069 Here's what I sent: I accidentally linked 2 different spotify accounts whilst doing one for a friend to one facebook account (because you use that auto-login f...
Casual Listener
362 Views
2 replies
0 likes
Spotify has charged me 3-4 times double time. I sent message to them over week ago, but i haven't got any response. Case 01943918. If u have had same problem, how did u solve it? Sorry for bad english..
Spotify has charged me 3-4 times double time. I sent message to them over week ago, but i haven't got any response. Case 01943918. If u have had same problem, how did u solve it? Sorry for bad engl...
Not applicable
247 Views
1 replies
0 likes
Hi, I am in possesion of a giftcard (€30,-) and upgraded my spotify subscription by accident to Unlimited (6 months). I wanted to upgrade to Premium (3 months). Can I still switch to spotify Premium? Thank you
Hi, I am in possesion of a giftcard (€30,-) and upgraded my spotify subscription by accident to Unlimited (6 months). I wanted to upgrade to Premium (3 months). Can I still switch to spoti...
Casual Listener
245 Views
2 replies
0 likes
I have gone to improve my account, like every month, but Spotify says to me that it is not possible to do it and that I have to cancel my current subscription. It is thought that I am still Premium, or something like that, but in my account it puts t...
I have gone to improve my account, like every month, but Spotify says to me that it is not possible to do it and that I have to cancel my current subscription. It is thought that I am still Premium, ...
Casual Listener
919 Views
6 replies
0 likes
I upgraded to premium last month, I was charged and it was working for a few days but then it went back to a free account. I've contacted spotify support twice but have had no reply. I am still being charged for premium account even though my bank de...
I upgraded to premium last month, I was charged and it was working for a few days but then it went back to a free account. I've contacted spotify support twice but have had no reply. I am still being...
Community Legend
190 Views
1 replies
0 likes
Hi all, Until recently, I was a happy Premium user. Unfortunately, I had to cancel my associated credit card three weeks ago after it was stolen in my wallet. I imagine Spotify has tried to charge the monthly payment (to no avail) and has hence rever...
Hi all, Until recently, I was a happy Premium user. Unfortunately, I had to cancel my associated credit card three weeks ago after it was stolen in my wallet. I imagine Spotify has tr...
Community Legend
379 Views
5 replies
0 likes
Hello! I've been trying to disconnect my Facebook from my spotify account because I just don't want to have to log in through Facebook any longer.. I submitted, but I still haven't heard back..Please helpOh & the case(?) # is 01968347Thank you!
Hello! I've been trying to disconnect my Facebook from my spotify account because I just don't want to have to log in through Facebook any longer.. I submitted, but I still haven't heard back.. Plea...
Community Legend
285 Views
1 replies
0 likes
Hi, I recently used my premium trial and is coming to an end very soon. I would like to know how to switch to an annual payment instead of monthly. I do not use Facebook and live in Canada if this is of any use. Thanks.
Hi, I recently used my premium trial and is coming to an end very soon. I would like to know how to switch to an annual payment instead of monthly. I do not use Facebook and live in Canada if this ...
Casual Listener
354 Views
2 replies
0 likes
I'm trying to change my payment method to my discover card but when I attempt to enter my 16 digit number the field allows only for 15 numbers I do not know why.
I'm trying to change my payment method to my discover card but when I attempt to enter my 16 digit number the field allows only for 15 numbers I do not know why.
Community Legend
1409 Views
1 replies
0 likes
Hi, I had my old FB connected to my spotify for a while and then I made a new FB account and decided to try connect my spotify to it, but when I disconnected my old FB account it wouldn't let me connect my new one and still shows my old FB account on...
Hi, I had my old FB connected to my spotify for a while and then I made a new FB account and decided to try connect my spotify to it, but when I disconnected my old FB account it wouldn't let me conn...
Casual Listener
672 Views
4 replies
1 likes
Hi guys! Please help me! I want to cancel my premium account but when I search in my profile it says that I have spotify premium until november first and then it will be free...but the point is that I have that same message since I started my premium...
Hi guys! Please help me! I want to cancel my premium account but when I search in my profile it says that I have spotify premium until november first and then it will be free...but the point is that ...
Spotify
180 Views
2 replies
0 likes
This is my first time posting here much to my annoyance that spotify cannot even implement a password change function properly but here goes. I have been trying to change my password and cant I go to the "my profile" page go to the bottom enter my ne...
This is my first time posting here much to my annoyance that spotify cannot even implement a password change function properly but here goes. I have been trying to change my password and cant&n...
Not applicable
506 Views
4 replies
0 likes
I created my spotify account whille i was traveling un the UK, now im back at my home country and i cant use it anymore, it tells me that im using it abroad when im clearly not
I created my spotify account whille i was traveling un the UK, now im back at my home country and i cant use it anymore, it tells me that im using it abroad when im clearly not
Community Legend
272 Views
2 replies
0 likes
So I'm trying to switch from free to premium and I'mlogged into my account and everything so when I go into the process of the 30 day free trial and I press the proceed button it says I have an incorrect password, but I'm logged in and everything. pl...
So I'm trying to switch from free to premium and I'mlogged into my account and everything so when I go into the process of the 30 day free trial and I press the proceed button it says I have an incor...
Community Legend
223 Views
1 replies
0 likes
Hi there, When I try to redeem my 3month subscription card it won't let me. When I go and select one of the two options either being the 6months unlimited or the 3month premium. I click the 3month premium and then it says "We are currently not able t...
Hi there, When I try to redeem my 3month subscription card it won't let me. When I go and select one of the two options either being the 6months unlimited or the 3month premium. I click the 3month pr...
Spotify Star
262 Views
1 replies
0 likes
Complained on the 16th that I'd been triple charged. Advisor sent a link to fill out a contact form. Filled out and got an email saying spotify were looking into my case within 5 minutes. Haven't heard from you since. Just want my £9.99 back.
Complained on the 16th that I'd been triple charged. Advisor sent a link to fill out a contact form. Filled out and got an email saying spotify were looking into my case within 5 minutes. Haven't hea...
Not applicable
272 Views
2 replies
0 likes
