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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83313 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104272 Views
10 replies
3 likes
I have recently deactivated my facebook and now spotify will not let me log in with my email. I have changed my settings in my facebook to stop the app link and it still hasnt worked. I tried to change my password and it says im linked to facebook an...
I have recently deactivated my facebook and now spotify will not let me log in with my email. I have changed my settings in my facebook to stop the app link and it still hasnt worked. I tried to chan...
Community Legend
366 Views
2 replies
0 likes
Just purchased Premium and trying to log in to Spotify thru an application on my TV. It says my username and password are incorrect but I know I have the right ones b/c I can log-in just fine through my laptop using my FACEBOOK log-in. Is my Facebook...
Just purchased Premium and trying to log in to Spotify thru an application on my TV. It says my username and password are incorrect but I know I have the right ones b/c I can log-in just fine through...
Community Legend
2684 Views
1 replies
0 likes
My wife & I currently each have a premium plan. I want to convert to Family Plan, and it states that you cannot invite someone who is currently premium. Before I go assuming anything, and mess up my wife's account (she'll be quite upset) - I would li...
My wife & I currently each have a premium plan. I want to convert to Family Plan, and it states that you cannot invite someone who is currently premium. Before I go assuming anyt...
Community Legend
1258 Views
6 replies
1 likes
I agreed to the 30 day free trail on my iPod and have heard that once the trail ends it will try to charge me. So what if I didn't enter any credit card info to the account or my iPod? What will happen once the trail ends? Will it ask for the info?
I agreed to the 30 day free trail on my iPod and have heard that once the trail ends it will try to charge me. So what if I didn't enter any credit card info to the account or my iPod? What will happ...
Community Legend
328 Views
2 replies
0 likes
hello, i signed up for spotify and was not given an option to set my username, and have one that is an 8-digit number that i have no relationship to at all. i thought this was normal for Spotify until i saw someone else in my home with an account and...
hello, i signed up for spotify and was not given an option to set my username, and have one that is an 8-digit number that i have no relationship to at all. i thought this was normal for S...
Community Legend
1440 Views
5 replies
0 likes
I have tried several times the last couple of days to get the message: 'Can't play current track'. I am a premium user and I have never experienced this before. Anybody know how to overcome this problem?
I have tried several times the last couple of days to get the message: 'Can't play current track'. I am a premium user and I have never experienced this before. Anybody know how to overcome this prob...
Community Legend
221 Views
1 replies
0 likes
Hi, I pay Spotify Premium since 2010. Very recently I contacted Spotify support for 2 account related issues ; switching country and adding family members to my account. I posted the message using the online form and received a confirmation email wit...
Hi, I pay Spotify Premium since 2010. Very recently I contacted Spotify support for 2 account related issues ; switching country and adding family members to my account.  ...
Community Legend
632 Views
4 replies
0 likes
Hello, I am trying to change some of the settings on my profile - phone number/date of birth etc. everytime I click save, a red message flags up saying "another account is already registered with this email address". bit confused.
Hello, I am trying to change some of the settings on my profile - phone number/date of birth etc. everytime I click save, a red message flags up saying "another account is alrea...
Community Legend
1470 Views
3 replies
0 likes
Hey! I want to change my country but every time I try it, it doesn't work and I get the notification "This email address is already used for another account". Of course. I don't want to create another account, since I already have one with this exact...
Hey! I want to change my country but every time I try it, it doesn't work and I get the notification "This email address is already used for another account". Of course. I don't want to cr...
Community Legend
496 Views
3 replies
0 likes
All of a sudden, Spotify won't let me open it or get in. I uninstalled it and reinstalled and it won't let me finish installation. Error message. What now? Suggestions? How come there is no direct line to Spotify help?
All of a sudden, Spotify won't let me open it or get in. I uninstalled it and reinstalled and it won't let me finish installation. Error message. What now? Suggestions? How come there is no direct li...
Regular
1468 Views
5 replies
0 likes
Ho appena pagato l'account come PAYPAL come suggerito nella newsletter per ottenere due mesi gratis, ma non ho ricevuto nessuna conferma a riguardo di questa promozione, potete dirmi qualcosa?
Ho appena pagato l'account come PAYPAL come suggerito nella newsletter per ottenere due mesi gratis, ma non ho ricevuto nessuna conferma a riguardo di questa promozione, potete dirmi qualcosa?
Community Legend
257 Views
1 replies
0 likes
I'm a premium member, and a few days ago I was no longer able to login to Spotify. When I contacted support they gave me some template message saying Your Spotify account has been disabled because we received a chargeback from your bank/Paypal in rel...
I'm a premium member, and a few days ago I was no longer able to login to Spotify. When I contacted support they gave me some template message saying Your Spotify account has been disabled...
Community Legend
635 Views
5 replies
0 likes
Hello, We'd like to buy giftcodes for our employees. Unfortunately after 4 successful buys we're now locked out. can you help? one of the orders has id: 37289829030
Hello, We'd like to buy giftcodes for our employees. Unfortunately after 4 successful buys we're now locked out. can you help? one of the orders has id: 37289829...
Community Legend
396 Views
2 replies
0 likes
I have lost the original card.The change details page won't let me put the slash in after the expiry date. Is there a phone number I can use.
I have lost the original card.The change details page won't let me put the slash in after the expiry date. Is there a phone number I can use.
Community Legend
536 Views
3 replies
0 likes
Hi, I am somehow unable to buy a gift card (3 months). Please help me.
Hi, I am somehow unable to buy a gift card (3 months). Please help me.
Community Legend
556 Views
4 replies
0 likes
Hey, I have requested for my account to be deleted since LAST WEEK. I just received an email unightfully saying that "my account will go back to free on December 22 since I used my services after the new cycle". My new cycle started the 24th of Novem...
Hey, I have requested for my account to be deleted since LAST WEEK. I just received an email unightfully saying that "my account will go back to free on December 22 since I used my services after the...
Community Legend
278 Views
2 replies
0 likes
Like the title says, I added one to many accounts. I now have 3 when I only wanted 2! How can I fix this?
Like the title says, I added one to many accounts. I now have 3 when I only wanted 2! How can I fix this?
Community Legend
335 Views
2 replies
0 likes
Why when I attempt to upgrade to Spotify Family does it require a credit card? I am already have an existing individual Premium account and Spotify already has my credit card information on file that it bills every month. This is confusing in that it...
Why when I attempt to upgrade to Spotify Family does it require a credit card? I am already have an existing individual Premium account and Spotify already has my credit card information on file that...
Community Legend
990 Views
2 replies
0 likes
I just got a thing on my phone that I can upgrade to a family premium. My concern is if I do this will the payment stay on the same date? Am I going to be billed for both my single plan and the family plan or will it just add to what I already have s...
I just got a thing on my phone that I can upgrade to a family premium. My concern is if I do this will the payment stay on the same date? Am I going to be billed for both my single plan and the fami...
Community Legend
1004 Views
2 replies
0 likes
Hi, I have been using Spotify Premium for years now and always paid $9.99. Today I have tried to add a member to my account so I accepted the fee of $14.99. I didn't really like it so I cancelled it, or I thought I did, by removing the additional use...
Hi, I have been using Spotify Premium for years now and always paid $9.99. Today I have tried to add a member to my account so I accepted the fee of $14.99. I didn't really like it so ...
Community Legend
373 Views
2 replies
0 likes
