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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I recently decided to migrate from iTunes to Spotify to manage my library across desktop and mobile platforms. I create playlists using genres as the key data field. When my local files were scanned, I noticed that the screen did not show the genre. ...
Hello- I have a spotify premium account- some how when I log in to Spotify it logs me in as someone else. I am not connected to Facebook, and all my info is correct on the Spotify accounts page, but when I log in even with my NEW password, it says I ...
Hi guys, I've 10 playlist I made and I want to play shuffle mode in all of them. How can I do that? It's a Premium feature? Thanks.
I am trying to register to premium on a new account using NUS for a discount. However when I input the number it says 'Sorry, but you can't apply another student card to your Spotify account.' Dont really understand why it is doing this as the accoun...
Hi, I am a holder of NUS Extra card and followed the link to upgrade my Spotify free account to Premium. However, the follow message keeps appearing: It appears that you are not eligible for the discounted product that you are trying to purchase. If ...
Hi, I recently signed up to spotify and attempted to connect it my company fb page but the user name is numbers and i dont have a profile pictures, Neither of these i seem to be able to change? I really don't want to delete my account to start again....
It says that I will be put on a free 7 day trial. However, "Sprint Customers: Users accepting a trial will remain on Spotify Premium and will be billed up to $9.99/mo and may cancel at any time." I am a sprint customer. I DO NOT want to be charged. I...
Hi,As of 29th Oct 2014 I reset my password as I no longer wanted the music i was playing to be shared on my facebook.In doing this I seem to have reset my account losing all my playlists/followers and it now displays my account as 'SPOTIFY FREE'. How...
Hello everyone, Two days ago my facebook account got disabled due to a mistake. But I can't get it back (yet) and I won't look too deep into it, however my Spotify account was linked to it and was also premium. So...How do I get access to that accoun...
Hello!About a month ago, I recieved a $60 spotify card for my birthday and I was absolutely estatic. I tried to add it to my account first thing upon arriving home that evening. Everything seemed to have gone really well and I added the six months of...
Hi, I've already submitted this to customer service almost a week ago, but recieved no response - I wonder if you can help me.I moved to Hong Kong and would like to update my country and my payment details.On the "profile" page, when I try to change ...
Hi, so I recently moved from the US to Spain, and I'm trying to change my country details in my profile. I am only trying to change my country from the USA to Spain, but every time I try to save that, it tells me that my email is already in use. Of c...
Hello, I am just realizign that someone else is also using my account. I am not sure who this person is but I am currious if there is a way to gather information about this user? Someone stole my laptop and phone in last 3-4 months and I am currious ...
hola tengo cuenta premium y lo uso en el pc y en un movil el de mi chica es un iphone y nome deja pasar de free,esto por que es,se supone que con mi cunta podria pasar a premiun ,osea en total lo tengo instalado en 2 moviles y un pc pero en este ipho...
Hi, I pay for Spotify Premium, and have been doing so for over a year now. Then today i get an email from no-reply@news.spotifymail.com to say: Hello,Your 7-day free trial of Spotify Premium has now ended. We hope you enjoyed it.If you’d like to have...
How do I can cancel my subscription if, when I go to the Subscription page I do not get a Cancel subscription option to press???
my account wont let me upgrade it says im on Spotify Free. I was a Premium member with vodafone before and I have now upgraded my contract but I cant seem to upgrade again. Please help
HI! I can't creata a new account with spotify. The application tells me that my e-mail already is in use. When i try to reset the password it tells me that the e-mail is not attached to a account. How do i solve this mess?
My credit card expired and I tried to change the payment options in order to use a valid credit card. When I click in 'Change the Payment Details' (or something like that) under Profile > Suscription tab it sends me to a page that ask me to charge th...
The help section isn't answering my question. I've followed the specified steps several times and as I finish the process, I am continually being taken to my account / profile page. I am still being charged the $9 fee. How long does it take for my st...