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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75923 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93316 Views
9 replies
2 likes
Beste mensen, Ik heb vandaag 6-11-2014 mijn abonnement Unlimited opgezegd. Daar heb ik spijt van en wil het terug draaien. Maar ik zie alleen de mogelijkheid tot Premium en dat wil ik niet. Kan de stopzegging van Unlimited ongedaan gemaakt worden? Ik...
Beste mensen, Ik heb vandaag 6-11-2014 mijn abonnement Unlimited opgezegd. Daar heb ik spijt van en wil het terug draaien. Maar ik zie alleen de mogelijkheid tot Premium en dat wil ik ...
Community Legend
368 Views
1 replies
0 likes
Hi I had purchases spotify premium and it working just fine on my old phone. Now that I have switched to the S5 and had to re login to spotify, it is no longer working. My play lists are still there but it plays ads and only allows me to shuffle musi...
Hi I had purchases spotify premium and it working just fine on my old phone. Now that I have switched to the S5 and had to re login to spotify, it is no longer working. My play lists are still there...
Community Legend
666 Views
2 replies
0 likes
hey there need to cancel my account, but i sign in using facebook, thing is the facebook page i used no longer exists, so can't sign in using facebook????!!!! how can i cancel my subscription without signing in?
hey there need to cancel my account, but i sign in using facebook, thing is the facebook page i used no longer exists, so can't sign in using facebook????!!!! how can i cancel my subscription without...
Community Legend
561 Views
1 replies
0 likes
Premium recently expired due to card issue. Have resubscribed to spotify premium but will not let me apply my NUS discount to this account now, as i have already used it on the previous subscription before it got cancelled. Still same account that th...
Premium recently expired due to card issue. Have resubscribed to spotify premium but will not let me apply my NUS discount to this account now, as i have already used it on the previous subscription ...
Community Legend
293 Views
1 replies
0 likes
Hello, I have tried getting support, but nothing works. I have emailed two times already - case # 01931557 and 01980641. I only got automated replies that didn't work. I replied and sent emails but there was no reply. I also logged an item in the com...
Hello, I have tried getting support, but nothing works. I have emailed two times already - case # 01931557 and 01980641. I only got automated replies that didn't work. I replied and sent email...
Spotify
358 Views
2 replies
0 likes
Signed up for premium with student discount (Ireceived the confirmation email) 5 days ago and it is still not working for me. I have signed in and out multiple times plus deleted and re-downloaded the app. Also downloaded the app on iPad. Still says ...
Signed up for premium with student discount (Ireceived the confirmation email) 5 days ago and it is still not working for me. I have signed in and out multiple times plus deleted and re-downloaded th...
Spotify
733 Views
9 replies
0 likes
I have no offline files anymore on any devices? Is there a fault? Annoying... I'm paying for this service
I have no offline files anymore on any devices? Is there a fault? Annoying... I'm paying for this service
Community Legend
547 Views
6 replies
0 likes
I noticed yesterday that the Spotify app halted my music and threw an error saying something to the likes of "your account is in use in another location". Checking my profile revealed an email address that is not mine and a birthdate that is not mine...
I noticed yesterday that the Spotify app halted my music and threw an error saying something to the likes of "your account is in use in another location". Checking my profile revealed an email a...
Casual Listener
309 Views
2 replies
0 likes
Hi there, I bought a spotify e card from Italy a couple of weeks ago and I gave it to my boyfriend today. He lives in Paris and when he tried to activate the ecard the server showed a message saying that the card has to be used in the country where i...
Hi there, I bought a spotify e card from Italy a couple of weeks ago and I gave it to my boyfriend today. He lives in Paris and when he tried to activate the ecard the server showed a message...
Community Legend
312 Views
1 replies
0 likes
I need to deactivate my facebook account, but I used it to create my Spotify account. Therefore I can't use Spotify if my FB account is deactivated. How do I separate the two?
I need to deactivate my facebook account, but I used it to create my Spotify account. Therefore I can't use Spotify if my FB account is deactivated. How do I separate the two?
Community Legend
330 Views
1 replies
0 likes
Hi. I'm trying to do a password reset but spotify doesn't send any password reset email to my hotmail address. I still have a client signed in and I can see that the registered address is the one I'm expecting. You still send me advertising emails to...
Hi. I'm trying to do a password reset but spotify doesn't send any password reset email to my hotmail address. I still have a client signed in and I can see that the registered address is the one I...
Community Legend
560 Views
1 replies
0 likes
I recently deleted my facebook profile that was connected to my Spotify account, now I can't login to the spotify app on my laptop, phone or through my Sonos system. I have a username and an emaill address and I know my password, but everytime I log ...
I recently deleted my facebook profile that was connected to my Spotify account, now I can't login to the spotify app on my laptop, phone or through my Sonos system. I have a username and an emaill...
Community Legend
460 Views
1 replies
0 likes
i have 2 acc in spotify. one set up by email, another set up by facebook . can i merge the playlist in 2 acc and also del the facebook set up acc?
i have 2 acc in spotify. one set up by email, another set up by facebook . can i merge the playlist in 2 acc and also del the facebook set up acc?
Community Legend
284 Views
1 replies
0 likes
I can't change the country in my profile settings. It says I have to first change my payment settings. And even if I do so as instructions (I go to payments and then change country to France), the country still remains Italy. I think this is due to t...
I can't change the country in my profile settings. It says I have to first change my payment settings. And even if I do so as instructions (I go to payments and then change country to France), the co...
Community Legend
679 Views
2 replies
0 likes
Hi, I'm a Spotify user from Colombia, I will travel to the US and I have already prepared my Spotify music for the trip; but I'm not sure if I can use my colombian account in United States. I hope you can help me.
Hi, I'm a Spotify user from Colombia, I will travel to the US and I have already prepared my Spotify music for the trip; but I'm not sure if I can use my colombian account in United States. I hop...
Community Legend
1086 Views
2 replies
0 likes
Migrated from gmail login (Premium Account) to the new username that starts with 'g' that Spotify provided and as expected, my playlists etc have gone. Spotify email instructions to use thier 'Contact' form don't appear to work in that no matter what...
Migrated from gmail login (Premium Account) to the new username that starts with 'g' that Spotify provided and as expected, my playlists etc have gone. Spotify email instructions ...
Not applicable
2369 Views
4 replies
0 likes
Both my accounts have been joined together and have been changed to FREE but I am paying premium and have been for years, I worry someone has hacked my account as my 9.99 a month is still coming out but my account is free and when I check my emails I...
Both my accounts have been joined together and have been changed to FREE but I am paying premium and have been for years, I worry someone has hacked my account as my 9.99 a month is still coming out ...
Community Legend
323 Views
2 replies
0 likes
when i try to buy premuim it only gives me the option to try it for 30 days which i already did when i press pay it tells me wrong password
when i try to buy premuim it only gives me the option to try it for 30 days which i already did when i press pay it tells me wrong password
Community Legend
463 Views
6 replies
0 likes
Why does Spotify charge me $12.99 instead of the $9.99 they advertise - I click on upgrade for $9.99 and they charged me $12.99 - why? Is this false advertising?
Why does Spotify charge me $12.99 instead of the $9.99 they advertise - I click on upgrade for $9.99 and they charged me $12.99 - why? Is this false advertising?
Community Legend
427 Views
2 replies
0 likes
I am getting ready to deploy in less than 5 weeks. I will not have wifi access on my devices that I will have synced with the music. At most I would be able to log into a work computer. Would this be acceptable or do you have to go online on the devi...
I am getting ready to deploy in less than 5 weeks. I will not have wifi access on my devices that I will have synced with the music. At most I would be able to log into a work computer. Would this be...
Community Legend
881 Views
1 replies
1 likes
