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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80483 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654101 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734585 Views
18 replies
29 likes
I believe someone else is using my spotify, how can I stop this as I'm not sure how too.Many thanks
I believe someone else is using my spotify, how can I stop this as I'm not sure how too. Many thanks
Community Legend
207 Views
1 replies
0 likes
Good morning. I'm using Spotify Spain. I have a serious problem, and that creates an email account on yahoo and checked a user in spotify premium to access the free month, even if it had the number of my credit card. The mobile which used this accoun...
Good morning. I'm using Spotify Spain. I have a serious problem, and that creates an email account on yahoo and checked a user in spotify premium to access the free month, even if it had the numb...
Community Legend
237 Views
1 replies
0 likes
Hi On spotify app and website i get "Upgrade" link shown, yet says my premium is active. Sonos wont play my music saying i need to upgrade. please help Cheers Chris
Hi On spotify app and website i get "Upgrade" link shown, yet says my premium is active. Sonos wont play my music saying i need to upgrade. please help Cheers &nb...
Spotify Star
264 Views
2 replies
0 likes
Since i wanna close my facebook account i won't be able to login at spotify.It's linked, i delete the app at facebook it self so i can login with my normal account. Now i can't login since i don't recive a password.It's about username 11152201471
Since i wanna close my facebook account i won't be able to login at spotify. It's linked, i delete the app at facebook it self so i can login with my normal account. Now i can't login since i don'...
Community Legend
222 Views
1 replies
0 likes
Hello everybody, what happens to my playlists, when changing from Premium to Free account? Will they still be there? Many thanks in advance for your support! Cheers, Bernd
Hello everybody, what happens to my playlists, when changing from Premium to Free account? Will they still be there? Many thanks in advance for your suppo...
Community Legend
496 Views
1 replies
0 likes
Hello all, Please I need some help here. I have been in Thailand for a month and tried to log in there but didn't work, Now I am back home and when I try to log in, I get a message stating that I can't use it for more than 14 days abroad, but I am no...
Hello all, Please I need some help here. I have been in Thailand for a month and tried to log in there but didn't work, Now I am back home and when I try to log in, I get a message stating...
Community Legend
456 Views
3 replies
0 likes
Hi, I am a premium user and are getting a error message 410 when I log in on win PC; Wrong username/PW. I have sent my question to Spotify by the contact form. I received a message that my account was connected to a facebook account with a name I hav...
Hi, I am a premium user and are getting a error message 410 when I log in on win PC; Wrong username/PW. I have sent my question to Spotify by the contact form. I received a...
Spotify Legend
718 Views
9 replies
0 likes
I recently received an email titled 'Your Spotify Login' from hello@news.spotifymail.com. It tells me about a change in the way I sign in to spotify and has big green button lablelled 'Set Password' Is this legitimate or is it phishing? Thanks, Pete
I recently received an email titled 'Your Spotify Login' from hello@news.spotifymail.com. It tells me about a change in the way I sign in to spotify and has big green button lablelled 'Set Password' ...
Community Legend
502 Views
1 replies
0 likes
Is this a scam i recieved an email with a code that does not work. It says that its already been redeemed if not by me then who? I recieved two emails with links linking to other things and finally i recieve an email for the correct place to redeem t...
Is this a scam i recieved an email with a code that does not work. It says that its already been redeemed if not by me then who? I recieved two emails with links linking to other things and finally i...
Community Legend
286 Views
1 replies
0 likes
I set up my account on Spotify a few months ago, in England - however, I have recently moved into Canada, and now I can't access my account because I "can only use Spotify abroad for 14 days". Now I can't get into my account, and can't change the set...
I set up my account on Spotify a few months ago, in England - however, I have recently moved into Canada, and now I can't access my account because I "can only use Spotify abroad for 14 days". Now I ...
Community Legend
657 Views
3 replies
1 likes
Hello guys. I signed up for spotify from USA as i was living there. I have always had a premium account but my US credit Cards expired so i lost service for about 5 months. I finally got all my cards back and payed for premium again with my US card b...
Hello guys. I signed up for spotify from USA as i was living there. I have always had a premium account but my US credit Cards expired so i lost service for about 5 months. I fi...
Spotify Star
310 Views
2 replies
0 likes
I am trying to start the premium spotify but it will not let me add to my us cellular bill. I have tried to for four days now. It says 500 error please email but doesnt give an email address. Help I really would like to have this resolved, what dod I...
I am trying to start the premium spotify but it will not let me add to my us cellular bill. I have tried to for four days now. It says 500 error please email but doesnt give an email address. Help I...
Community Legend
303 Views
1 replies
0 likes
I used the link to have Spotify generate a username. They emailed me the link to change my password, but when I click the link it takes me to the "log in" page and I am unable to set a new password. I need to be able to log in to spotify without logg...
I used the link to have Spotify generate a username. They emailed me the link to change my password, but when I click the link it takes me to the "log in" page and I am unable to set a new password.&...
Not applicable
364 Views
1 replies
0 likes
I am in the military and going on a 7 month deployment where i wont have access to internet every 30 days... If i apply payment for seven months, will i still be able to listen to my offline playlists for that length of time without being able to log...
I am in the military and going on a 7 month deployment where i wont have access to internet every 30 days... If i apply payment for seven months, will i still be able to listen to my offline playlist...
Community Legend
341 Views
2 replies
0 likes
So I already have Spotify and wanted to get for my boyfriend. I created an account and put all payment information and new account for him. I confirmed through email and am able to log on through the spotify website. However, I can't log on to the ap...
So I already have Spotify and wanted to get for my boyfriend. I created an account and put all payment information and new account for him. I confirmed through email and am able to log on through the...
Newbie
414 Views
5 replies
0 likes
I just made an account 15 minutes ago, downloaded spotify and once I download it I keep getting a message saying incorrect username or password, but I can log onto the website no problem. Did I just waste 9.99 or can anyone help?
I just made an account 15 minutes ago, downloaded spotify and once I download it I keep getting a message saying incorrect username or password, but I can log onto the website no problem. Did I just ...
Not applicable
899 Views
11 replies
0 likes
Hi! I signed up in Spotify for the fist time when I was living in France. I used my current personal email addresse back then. I now live in Canada and I would like to sing up with the same email addresse. I got a message error saying I can't do this...
Hi! I signed up in Spotify for the fist time when I was living in France. I used my current personal email addresse back then. I now live in Canada and I would like to sin...
Community Legend
228 Views
1 replies
0 likes
The service was charged to my card last week and I can´t log in as a premium user, everything worked fine for a couple of months and now I cann´t log in and I lost my playlist´s... please help! I move something on my facebook account i don´t know if ...
The service was charged to my card last week and I can´t log in as a premium user, everything worked fine for a couple of months and now I cann´t log in and I lost my playlist´s... please help! &nb...
Community Legend
309 Views
3 replies
0 likes
Hello, For 2 days now I can't log in to Spotify and I've already sent the form to the Support Team. I know it takes time to consider all of the users requests, but I don't know how long is the waiting. Somehow, I created a new account and my old one ...
Hello, For 2 days now I can't log in to Spotify and I've already sent the form to the Support Team. I know it takes time to consider all of the users requests, but I don't know ...
Not applicable
321 Views
2 replies
0 likes
I never knew this place existed until I checked my bank statement. <br>I've emailed theses people 3 times today since they have no phone to talk to a actual person . <br>Please help
I never knew this place existed until I checked my bank statement. <br>I've emailed theses people 3 times today since they have no phone to talk to a actual person . <br>P...
Community Legend
513 Views
7 replies
0 likes
