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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14841 Views

7 replies

11 likes

Security
  • 14841 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

554222 Views

991 replies

116 likes

Account
  • 554222 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131217 Views

74 replies

12 likes

Account
Login
Premium
  • 131217 Views
  • 74 replies
  • 12 likes

unwanted premium account

I forgot to say no to 'premium' at the end of free trial and Spotify have taken money from me via Paypal but I don't want premium! I have sent numerous messages some of which they have replied to..I had to send the PayPal billing id etc..for some rea...

Newbie

I forgot to say no to 'premium' at the end of free trial and Spotify have taken money from me via Paypal but I don't want premium! I have sent numerous messages some of which they have replied to..I ...

Peter__

Community Legend

238 Views

1 replies

0 likes

  • 238 Views
  • 1 replies
  • 0 likes

Playlist seen in public but not shown on my list of playlists

I've created this playlist - Balling too hard by accident and I want to delete it, it is seen in my public profile page but it is not shown or no where accessible on the left underneath the playlist section. It is no where to be found and I cannot de...

Newbie

I've created this playlist - Balling too hard by accident and I want to delete it, it is seen in my public profile page but it is not shown or no where accessible on the left underneath the play...

Peter__

Community Legend

195 Views

1 replies

0 likes

Account
  • 195 Views
  • 1 replies
  • 0 likes

Spotify doesn't work

Why does my Spotify not work? I pay 10$ a month for it so I can listen to music on my phone anywhere. It has been like this for days and I am about to cancel. Every time I try and listen in the car it won't let me anymore. I have tried to uninstall t...

Newbie

Why does my Spotify not work? I pay 10$ a month for it so I can listen to music on my phone anywhere. It has been like this for days and I am about to cancel. Every time I try and listen in the car i...

Peter__

Community Legend

367 Views

3 replies

1 likes

Subscription
  • 367 Views
  • 3 replies
  • 1 likes

I've got problems with the payment, I pay for two accounts at once

I contracted another spotify premium account by phone, because was a promotion (just for 4€), and spotify still taking my money for my old premium account 12€, and the new 4€. On the other hand, I can't really contact anybody to resolve it, why? I wa...

Newbie

  I contracted another spotify premium account by phone, because was a promotion (just for 4€), and spotify still taking my money for my old premium account 12€, and the new 4€. On the other h...

Peter__

Community Legend

177 Views

1 replies

0 likes

  • 177 Views
  • 1 replies
  • 0 likes

Spotify won't recognize my country

Hi, im from mexico but I recently moved to AZ to go to college. Spotify won't let me sing in to my account saying im not in the country I set up my account and thath I should change it, but when I go to the account settings it already says im in the ...

Visitor

Hi, im from mexico but I recently moved to AZ to go to college. Spotify won't let me sing in to my account saying im not in the country I set up my account and thath I should change it, but when I go...

Peter__

Community Legend

186 Views

1 replies

0 likes

Free
  • 186 Views
  • 1 replies
  • 0 likes

problems of changing country and payment information.

My original country was Australia. Now I moved back to Taiwan. I want to change my country and payment info. It always shows up "there are some problems to change your info. please do it again later." Can any tech support help me to solve the problem...

Newbie

My original country was Australia. Now I moved back to Taiwan. I want to change my country and payment info. It always shows up "there are some problems to change your info. please do it again ...

Peter__

Community Legend

141 Views

1 replies

0 likes

Account
Premium
  • 141 Views
  • 1 replies
  • 0 likes

Charged more than usual

In May, my spotify subscription went from £4.99 to £9.99, so I reapplied my student discount and since May my payments went back to £4.99. Until today, when I was charged £9.99 again, even though I reapplied the discount only a few months ago. Why ha...

Newbie

In May, my spotify subscription went from £4.99 to £9.99, so I reapplied my student discount and since May my payments went back to £4.99. Until today, when I was charged £9.99 again, even though I r...

Peter__

Community Legend

164 Views

1 replies

0 likes

  • 164 Views
  • 1 replies
  • 0 likes

How people can find me by my name and not by my username?

Sometimes I want to find my playlists, in another account, finding my account by my name (I have my Spotify account conected to Facebook), but I can't. The only way to find me is to search my username. Anyway to fix this?

Newbie

Sometimes I want to find my playlists, in another account, finding my account by my name (I have my Spotify account conected to Facebook), but I can't. The only way to find me is to search my usernam...

Peter__

Community Legend

232 Views

1 replies

0 likes

Account
  • 232 Views
  • 1 replies
  • 0 likes

I had premium on my iphone untill i updatet spotify

I have paid for spotify premium, but now i only have the free version, but i still pay every month.

Newbie

I have paid for spotify premium, but now i only have the free version, but i still pay every month.

Peter__

Community Legend

179 Views

1 replies

0 likes

Account
Free
Premium
Unlimited
  • 179 Views
  • 1 replies
  • 0 likes

someone in my spotify account

can you please remove all devices from my account. the button on the overview didn't sign everyone out

Regular

can you please remove all devices from my account. the button on the overview didn't sign everyone out

Peter__

Community Legend

191 Views

1 replies

0 likes

Account
  • 191 Views
  • 1 replies
  • 0 likes

Still free when I paid for my premium subscription

Im still free and I´ve already paid for my premium subscription. I´ve tried everything and the problem still persists. Help please

Newbie

 Im still free and I´ve already paid for my premium subscription. I´ve tried everything and the problem still persists. Help please

Peter__

Community Legend

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

Change the name or delete account

Hello everybody! I want to change my name because is too silly, but can´t find anywhere the option to do that. Or close this account to make a new one, bacause i can´t have two spotify accounts withe the same e-mail. So hard to make this simple tasks...

Newbie

Hello everybody!   I want to change my name because is too silly, but can´t find anywhere the option to do that. Or close this account to make a new one, bacause i can´t have two spotify acc...

Peter__

Community Legend

410 Views

2 replies

0 likes

  • 410 Views
  • 2 replies
  • 0 likes

premium

hej ! jag har köpt premium men de står att koden inte är giltig ? hur ska ja göra nu o vart kan jag vända mig ? mvh timpa

Casual Listener

hej ! jag har köpt premium men de står att koden inte är giltig ? hur ska ja göra nu o vart kan jag vända mig ? mvh timpa

Peter__

Community Legend

163 Views

1 replies

0 likes

  • 163 Views
  • 1 replies
  • 0 likes

After the free trial?

What happens to the music I downloaded during my free trial if I choose to cancel my subscription?

Newbie

What happens to the music I downloaded during my free trial if I choose to cancel my subscription?  

Peter__

Community Legend

158 Views

1 replies

0 likes

  • 158 Views
  • 1 replies
  • 0 likes

Cancel my Subscription!

Hi Guys, Just started to test Spotify Premium for 30 Days, but now my time is almost up and i have 1 day left. How can i cancel this? I don't wanna have Problems with the payment only for not finding the site where to cancel it. Thank you for your fo...

Newbie

Hi Guys,    Just started to test Spotify Premium for 30 Days, but now my time is almost up and i have 1 day left.  How can i cancel this? I don't wanna have Problems with the pay...

Peter__

Community Legend

179 Views

1 replies

0 likes

  • 179 Views
  • 1 replies
  • 0 likes

No activation email (Sprint customer)

Signed up 3 of my phone lines with Sprint for the 6 months free Spotify. None of the phonelines have received their activation links. My friend did the same thing and got his link within a hour. 6 hours and counting. Please helo

Newbie

Signed up 3 of my phone lines with Sprint for the 6 months free Spotify. None of the phonelines have received their activation links. My friend did the same thing and got his link within a hour. 6 ho...

Peter__

Community Legend

512 Views

3 replies

1 likes

  • 512 Views
  • 3 replies
  • 1 likes

Lost Account when turned off "Platform" in FB mobile

I turned off "Platform" in my FB Android App and now I can't log back in. I had to create a new account and lost all my previously starred songs and playlists. Any idea how to reincarnate my lost account? I used the same FB name and profile to create...

Newbie

I turned off "Platform" in my FB Android App and now I can't log back in.  I had to create a new account and lost all my previously starred songs and playlists.  Any idea how to reincarnate...

Peter__

Community Legend

291 Views

1 replies

0 likes

Account
Login
  • 291 Views
  • 1 replies
  • 0 likes

Spotify Student Account

I got approved for the spotify college student discount but I still got charged 10 dollars.

Casual Listener

I got approved for the spotify college student discount but I still got charged 10 dollars.

Peter__

Community Legend

329 Views

2 replies

0 likes

Account
Premium
Subscription
  • 329 Views
  • 2 replies
  • 0 likes

Can't unlink facebook

Hello, I am trying to unlink facebook, but it is still connected (I think). I can connect to facebook from the preference page but it wont change the old facebook account I want to delete. I can still see the avatar and the facebook friends and so on...

Casual Listener

Hello,   I am trying to unlink facebook, but it is still connected (I think). I can connect to facebook from the preference page but it wont change the old facebook account I want to delete....

Peter__

Community Legend

652 Views

5 replies

1 likes

Account
Other
  • 652 Views
  • 5 replies
  • 1 likes

deleted songs & playlists

hi there, not sure what the protocol is on creating new posts but I would just like to report that my songs and play lists have been deleted and I was automatically logged out of my account. What would be the reason for this? and is there any way to ...

Casual Listener

hi there, not sure what the protocol is on creating new posts but I would just like to report that my songs and play lists have been deleted and I was automatically logged out of my account. What wou...

Peter__

Community Legend

178 Views

2 replies

0 likes

  • 178 Views
  • 2 replies
  • 0 likes