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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14840 Views

7 replies

11 likes

Security
  • 14840 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

554164 Views

991 replies

116 likes

Account
  • 554164 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131216 Views

74 replies

12 likes

Account
Login
Premium
  • 131216 Views
  • 74 replies
  • 12 likes

spotify unlimited

I subscribed spotify unlimited, but still there is advertising which really bothers me. Why does this happen? Where should I claim? thank you

Casual Listener

I subscribed spotify unlimited, but still there is advertising which really bothers me. Why does this happen? Where should I claim? thank you

Peter__

Community Legend

220 Views

1 replies

0 likes

  • 220 Views
  • 1 replies
  • 0 likes

Playlists created since 9/4/14 not posting correctly or showing activity on Facebook.

This is the strangest thing, but if I play tracks from a playlist I've created in the last 2 weeks or so, the songs do not register on Facbook as "now playing" or "recent activity". But if I play the same tracks from an artist search or from an album...

Gig Goer

This is the strangest thing, but if I play tracks from a playlist I've created in the last 2 weeks or so, the songs do not register on Facbook as "now playing" or "recent activity". But if I play the...

Peter__

Community Legend

283 Views

3 replies

0 likes

Premium
  • 283 Views
  • 3 replies
  • 0 likes

Spotify account eventually linked to FB but FB friends dont see me when they search spotify

Hello All, I created a spotify account not linked to FB. At first it was alright but then i soon wanted to add colleagues and friends in my spotify. Though i do can follow them easily via searching them on Spotify, they cannot see me when looking at ...

Casual Listener

Hello All,   I created a spotify account not linked to FB. At first it was alright but then i soon wanted to add colleagues and friends in my spotify. Though i do can follow them easily via ...

Peter__

Community Legend

343 Views

4 replies

0 likes

  • 343 Views
  • 4 replies
  • 0 likes

Stop payment to account

Newbie

Peter__

Community Legend

250 Views

1 replies

0 likes

Account
Subscription
  • 250 Views
  • 1 replies
  • 0 likes

Need to go from Unlimited to Premium

Hello,I'm on the student plan and I applied the gift cards to my account and lucky to find out now that I'm not on the premium plan. I don't know why I'm not on it but I'm hoping you guys resolve it because I have been using Spotify for a long time n...

Casual Listener

Hello, I'm on the student plan and I applied the gift cards to my account and lucky to find out now that I'm not on the premium plan. I don't know why I'm not on it but I'm hoping you guys resolve i...

Peter__

Community Legend

189 Views

1 replies

0 likes

Premium
Unlimited
  • 189 Views
  • 1 replies
  • 0 likes

Account subscription

Help. Can i pay my subscription thru bank deposits? I don't have any credit card. Please . I want to continue my subscription.

Newbie

Help. Can i pay my subscription thru bank deposits? I don't have any credit card. Please . I want to continue my subscription. 🙂

Peter__

Community Legend

195 Views

1 replies

0 likes

  • 195 Views
  • 1 replies
  • 0 likes

Spotify memory on two devices

I have Spotify on my laptop and I phone. is my offline memory governed by the device with the lowest memory. My I Phone is 16gb and maxed out memory-wise and I only seem to be able to to have 2000 offline songs on my laptop?

Casual Listener

I have Spotify on my laptop and I phone. is my offline memory governed by the device with the lowest memory. My I Phone is 16gb and maxed out memory-wise and I only seem to be able to to have 2000 of...

Peter__

Community Legend

193 Views

1 replies

0 likes

Premium
  • 193 Views
  • 1 replies
  • 0 likes

Restarted Spotify on desktop to newest version playlists/premium gone...

After the update I was prompted to log in, but all of my playlists have gone and my premium account status is no longer active. I tried opening Spotify on my mobile device as well when logging in my playlists and downloaded music are gone as well... ...

Regular

After the update I was prompted to log in, but all of my playlists have gone and my premium account status is no longer active. I tried opening Spotify on my mobile device as well when logging in my ...

Peter__

Community Legend

272 Views

1 replies

1 likes

Account
Premium
Subscription
  • 272 Views
  • 1 replies
  • 1 likes

Spotify e-mail

someone managed to get acces to my account, and change the email, i changed the password back, but he can just request a new password as it is linked to his email, how can i change my email, if i do it via https://www.spotify.com/nl/account/profile/ ...

Newbie

someone managed to get acces to my account, and change the email, i changed the password back, but he can just request a new password as it is linked to his email, how can i change my email, if i do ...

Peter__

Community Legend

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

iPhone problem

Having trouble with the Spotify App. When I try and open it the home screen comes up then it just closes. Any suggestions??

Newbie

Having trouble with the Spotify App. When I try and open it the home screen comes up then it just closes. Any suggestions??

Peter__

Community Legend

182 Views

1 replies

0 likes

Login
  • 182 Views
  • 1 replies
  • 0 likes

Solved!! Can I pay for Spotify Premium on a yearly basis?

I work for a company that would rather pay for Spotify's services every year as opposed to every month. Way less paperwork on our end if we could just get it out of the way in one swift payment. Is this possible?

Casual Listener

I work for a company that would rather pay for Spotify's services every year as opposed to every month. Way less paperwork on our end if we could just get it out of the way in one swift payment. Is t...

Peter__

Community Legend

889 Views

4 replies

0 likes

  • 889 Views
  • 4 replies
  • 0 likes

Account will not upgrade to premium

Hi, I can log into my account which is the Free Spotify, but when I try to upgrade to Premium, I get the message "wrong Password". This makes no sense because it allows me to log in with that password. Getting very frustrated-please advise. Thank you...

Newbie

Hi,    I can log into my account which is the Free Spotify, but when I try to upgrade to Premium, I get the message "wrong Password". This makes no sense because it allows me to log in ...

Peter__

Community Legend

246 Views

1 replies

0 likes

Account
  • 246 Views
  • 1 replies
  • 0 likes

University Student Discount with a gift card

Howdy, I just renewed my premium membership for 3 months by buying a $30 gift card. I just found out about the student discout for $4.99, is there anyway my premium can be extended to 6 months since I am a University student? Thanks

Newbie

Howdy, I just renewed my premium membership for 3 months by buying a $30 gift card. I just found out about the student discout for $4.99, is there anyway my premium can be extended to 6 months since ...

Peter__

Community Legend

833 Views

1 replies

0 likes

  • 833 Views
  • 1 replies
  • 0 likes

Today's Update might not be popular among us!

Spotify, I continue to admire the constant predictable increases in the overall perfomance and reliability of your libraries/Interface. Today's update removed our ability to see when others use our account. Simply put, our music shuts off without the...

Roadie

Spotify, I continue to admire the constant predictable increases in the overall perfomance and reliability of your libraries/Interface.    Today's update removed our ability to see...

Peter__

Community Legend

277 Views

1 replies

0 likes

Account
Free
Login
Other
Premium
Security
Subscription
Unlimited
  • 277 Views
  • 1 replies
  • 0 likes

How to enter payments details (problems with website)?

Hi there, I am trying to get 1 month trial but then I am going to the page where I must enter all payment details - nothing appears. So probably I am having just white page. See screenshots of the payment page https://www.spotify.com/uk/purchase/pay/...

Newbie

Hi there,   I am trying to get 1 month trial but then I am going to the page where I must enter all payment details - nothing appears.   So probably I am having just white page. &...

Peter__

Community Legend

213 Views

1 replies

0 likes

  • 213 Views
  • 1 replies
  • 0 likes

being paid

I have been paying u ever month but now u want to turn my service off. This is not the first time u done this to me. Please check your pay light on my account.

Newbie

I have been paying u ever month but now u want to turn my service off. This is not the first time u done this to me. Please check your pay light on my account.

Peter__

Community Legend

204 Views

2 replies

0 likes

Account
  • 204 Views
  • 2 replies
  • 0 likes

free 7 day trial

Spotify gave me a free 7 day trial. I now wish to return to the free version. Your terms & conditions say I can do this through settings but I see no way. How can I be sure that I have been returned to the free version?

Visitor

Spotify gave me a free 7 day trial. I now wish to return to the free version. Your terms & conditions say I can do this through settings but I see no way. How can I be sure that I have been r...

Peter__

Community Legend

255 Views

1 replies

0 likes

Free
  • 255 Views
  • 1 replies
  • 0 likes

Think I have double account

Hi, By reading I think I have a double account, and can only log in to the boring new one. There from I can follow the old one, but thats not good cause I can't change playlists etc. I have contacted support, but its a confusing mail they send back. ...

Newbie

Hi,   By reading I think I have a double account, and can only log in to the boring new one. There from I can follow the old one, but thats not good cause I can't change playlists etc. I hav...

Peter__

Community Legend

153 Views

1 replies

0 likes

  • 153 Views
  • 1 replies
  • 0 likes

Telekom Option Spitify Premium

Hallo Liebe Community, Ich bin seit geraumer Zeit Premium Kunde von Spotify. Nun habe ich einen neuen Vertrag bei der Telekom abgeschlossen, die das Premium abonement beinhaltet. Da ich meine Playlists nicht verlieren möchte, wollte ich lediglich die...

Newbie

Hallo Liebe Community,   Ich bin seit geraumer Zeit Premium Kunde von Spotify. Nun habe ich einen neuen Vertrag bei der Telekom abgeschlossen, die das Premium abonement beinhaltet. Da i...

Peter__

Community Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Solved!! Another problem with FB/Spotify [Password issue]

I love Spotify (I have the Premium which proves that I like the service; I have friends that have mocked me for paying for internet radio instead of just downloading music or ripping CDs) but am getting frustrated with the Facebook integration. No, t...

Casual Listener

I love Spotify (I have the Premium which proves that I like the service; I have friends that have mocked me for paying for internet radio instead of just downloading music or ripping CDs) but am gett...

Peter__

Community Legend

6132 Views

8 replies

1 likes

  • 6132 Views
  • 8 replies
  • 1 likes