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Accounts

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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 422573 Views
  • 965 replies
  • 108 likes
  • Account
  • 422573 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1187191 Views
  • 119 replies
  • 116 likes
  • Account
  • 1187191 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 103790 Views
  • 70 replies
  • 10 likes
  • Account
    Login
    Premium
  • 103790 Views
  • 70 replies
  • 10 likes

Downgraded from Premium to Unlimited

I recently went from free 30 day trial premium to Unlimited. I can't access my playlists. Am I paying for just radio? I was misinformed. Why would I pay $5 a month for radio when I have other FREE choices thru Pandora and Apple?

  • Casual Listener
  • I recently went from free 30 day trial premium to Unlimited. I can't access my playlists. Am I paying for just radio? I was misinformed. Why would I pay $5 a month for radio when I have other FREE ch...
  • Peter__
  • Community Legend
  • 244 Views
  • 2 replies
  • 0 likes
  • 244 Views
  • 2 replies
  • 0 likes

Not skipping

Hi I just downloaded spotify premium. And normally i use my ipod when i use spotify so when i got premium i tried it on my ipod offline but it wont let me play the songs i want to. And wont let me skip so i have to do it manually. Why is this? I love...

  • Newbie
  • Hi I just downloaded spotify premium. And normally i use my ipod when i use spotify so when i got premium i tried it on my ipod offline but it wont let me play the songs i want to. And wont let me ...
  • dinomight
  • Spotify Star
  • 647 Views
  • 1 replies
  • 0 likes
  • 647 Views
  • 1 replies
  • 0 likes

Moved from NL to the US

Hi, Been a fan/subscriber from day one in the Netherlands. Recently moved to the west coast. Been using my account just fine. However I want to use my US bank account to pay for this. So how best to approach this? Is this a matter of changing account...

  • Casual Listener
  • Hi,   Been a fan/subscriber from day one in the Netherlands. Recently moved to the west coast. Been using my account just fine.   However I want to use my US bank account to pay for...
  • Boender070
  • Casual Listener
  • 293 Views
  • 6 replies
  • 0 likes
  • Account
  • 293 Views
  • 6 replies
  • 0 likes

30 days free

I signed up to a spotify account using my student discount, it said i still had the 30 days free trial but then ive had the subscription taken out my account straight away????

  • Visitor
  • I signed up to a spotify account using my student discount, it said i still had the 30 days free trial but then ive had the subscription taken out my account straight away????
  • Peter__
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 235 Views
  • 1 replies
  • 0 likes

Welcome back membership

When i got the email saying welcome back for another free month it says i was already a premium user and i can't use it.

  • Casual Listener
  • When i got the email saying welcome back for another free month it says i was already a premium user and i can't use it.
  • Jay9244
  • Casual Listener
  • 1362 Views
  • 2 replies
  • 0 likes
  • 1362 Views
  • 2 replies
  • 0 likes

Account - Premium length

Hey Community I always payed for one year Premium subscribtion. But now this option isn't there anymore. Please add this! Thanks in advance.

  • Newbie
  • Hey Community   I always payed for one year Premium subscribtion. But now this option isn't there anymore.   Please add this!   Thanks in advance.
  • Peter__
  • Community Legend
  • 417 Views
  • 1 replies
  • 0 likes
  • 417 Views
  • 1 replies
  • 0 likes

Solved!! unsubscribing

Hi, Herewith I would like to cancel my premium subscription. Thanks. Regards Martin Svartberg [email and pass removed]

  • Newbie
  • Hi,   Herewith I would like to cancel my premium subscription. Thanks.   Regards Martin Svartberg   [email and pass removed]
  • MattSuda
  • Spotify Star
  • 503 Views
  • 1 replies
  • 0 likes
  • 503 Views
  • 1 replies
  • 0 likes

Solved!! Spotify 30 day free trial not working

Hi, I signed up on 1st Dec for a free 30 day trial, following an invitation from Spotify to try Premium again for 30 days and entered my credit card details which appeared to be accepted but I still seem to be on Spotify Free. I have tried logging ou...

  • Casual Listener
  • Hi, I signed up on 1st Dec for a free 30 day trial, following an invitation from Spotify to try Premium again for 30 days and entered my credit card details which appeared to be accepted but I still ...
  • Peter__
  • Community Legend
  • 1488 Views
  • 11 replies
  • 0 likes
  • Free
    Premium
  • 1488 Views
  • 11 replies
  • 0 likes

log out on other devices

Could you log me out on Every device my account is logged in? Username is markvanooyen [Snip-Email(Privacy)-Peter]

  • Casual Listener
  • Could you log me out on Every device my account is logged in? Username is markvanooyen <snip>   [Snip-Email(Privacy)-Peter]
  • Peter__
  • Community Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • Account
  • 271 Views
  • 1 replies
  • 0 likes

Picked wrong subscription from giftcard

When redeeming my giftcard I accidently choose spotify unlimited insted of spotify premium, how can I change to premium instead?

  • Newbie
  • When redeeming my giftcard I accidently choose spotify unlimited insted of spotify premium, how can I change to premium instead?
  • Peter__
  • Community Legend
  • 211 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 211 Views
  • 2 replies
  • 0 likes

No unlimited skips with Spotify Unlimited?

I just bought Unlimited and noticed I still only get 6 skips an hour, saying I should upgrade because I'm a "free" account member. Is this correct? If so I think it should be clear you need to get premium to do it, had I known I would have just bough...

  • Casual Listener
  • I just bought Unlimited and noticed I still only get 6 skips an hour, saying I should upgrade because I'm a "free" account member. Is this correct? If so I think it should be clear you need to ge...
  • Reflex439
  • Newbie
  • 5593 Views
  • 8 replies
  • 0 likes
  • Account
    Subscription
    Unlimited
  • 5593 Views
  • 8 replies
  • 0 likes

I was charged for cancelled account

I signed up for a free trial of your premium service, but because I wasn't using it as much as I thought I would be, I cancelled the subscription way before the expiration date of my trial, then I received a message stating you tried to charge me for...

  • Newbie
  • I signed up for a free trial of your premium service, but because I wasn't using it as much as I thought I would be, I cancelled the subscription way before the expiration date of my trial, then I re...
  • dinomight
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 173 Views
  • 1 replies
  • 0 likes

Not receiving reset password email

Hi ... I'm not getting any email to allow me to reset my password ? Tried a few times and I've check if it has dropped into my spam folder ? my user id is bellingerp

  • Newbie
  • Hi ...    I'm not getting any email to allow me to reset my password ?   Tried a few times and I've check if it has dropped into my spam folder ?   my user id is belli...
  • Peter__
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Changed password on facebook

I changed my password on facebook and when I was logging in to spotify, my playlist where gone? What should I do??

  • Newbie
  • I changed my password on facebook and when I was logging in to spotify, my playlist where gone? What should I do?? 
  • user-removed
  • Not applicable
  • 263 Views
  • 3 replies
  • 0 likes
  • 263 Views
  • 3 replies
  • 0 likes

60 day Paypal Free trial? Nope..

Hi. So, I got this offer via PayPal. I was excited, I haven't been active on Spotify for a while. When I go to confirm paymemt. it uses my old payment method of my card?! Not only did I GET BILLED; as it clearly said you'd not get billed untill the 2...

  • Newbie
  • Hi.   So, I got this offer via PayPal. I was excited, I haven't been active on Spotify for a while.   When I go to confirm paymemt. it uses my old payment method of my card?! &nbs...
  • Adam
  • Roadie
  • 1834 Views
  • 12 replies
  • 0 likes
  • 1834 Views
  • 12 replies
  • 0 likes

Connecting with my spotify account has erased my all my previous playlists

I was using the web player before and was signed up through soical media. I had made a pile of playlists and followed bands etc and not what I donwnloaded the client it reconnected with my old spotify account and wiped everything. can i get it restor...

  • Visitor
  • I was using the web player before and was signed up through soical media. I had made a pile of playlists and followed bands etc and not what I donwnloaded the client it reconnected with my old spotif...
  • user-removed
  • Not applicable
  • 218 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Other
    Security
  • 218 Views
  • 2 replies
  • 0 likes

Solved!! Student discount This feature is currently unavailable. Please try again later

Cant seem to get my student account to work. Anyonr help. Ive tried the faq and emailed the customer response and no reply.ThanksPaul

  • Casual Listener
  • Cant seem to get my student account to work. Anyonr help. Ive tried the faq and emailed the customer response and no reply. Thanks Paul
  • Peter__
  • Community Legend
  • 3875 Views
  • 9 replies
  • 0 likes
  • 3875 Views
  • 9 replies
  • 0 likes

subscription status

I initially signed up for spotify free and gave payment information to use the trial. My account was charged $9.99 after the trial was over. I thought this meant I was signed up for premium but my status says I am still a free member. Why does my acc...

  • Newbie
  • I initially signed up for spotify free and gave payment information to use the trial.  My account was charged $9.99 after the trial was over.  I thought this meant I was signed up for premi...
  • Peter__
  • Community Legend
  • 361 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 361 Views
  • 2 replies
  • 0 likes

"Following" System Broken, Stuck

For about a week (possibly coinciding with a software update but I'm not sure, and definitely surviving yesterday's software update), I have been "following" someone I've never heard of. I click "Unfollow", but the change is not saved; the guy still ...

  • Regular
  • For about a week (possibly coinciding with a software update but I'm not sure, and definitely surviving yesterday's software update), I have been "following" someone I've never heard of. I click "Unf...
  • Peter__
  • Community Legend
  • 462 Views
  • 2 replies
  • 1 likes
  • 462 Views
  • 2 replies
  • 1 likes

Solved!! Playlists disappeared

Hey everyone, When I opened my spotify 2 days ago. All of my playlists and people I followed were gone, it was if I opened Spotify for the very first time again. I have been adding music to specific playlists for over a year now. is there any way tha...

  • Regular
  • Hey everyone,   When I opened my spotify 2 days ago. All of my playlists and people I followed were gone, it was if I opened Spotify for the very first time again. I have been adding music t...
  • Peter__
  • Community Legend
  • 991 Views
  • 17 replies
  • 0 likes
  • Account
  • 991 Views
  • 17 replies
  • 0 likes