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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 7231 Views
  • 1 replies
  • 9 likes
  • Security
  • 7231 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 473882 Views
  • 978 replies
  • 111 likes
  • Account
  • 473882 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207791 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207791 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118979 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118979 Views
  • 72 replies
  • 12 likes

Premium customer and I still have adverts!

Hi, A month ago I tried the free trial to Premium and then following the expiry I decided to go to Premium, however I am still getting adverts!!! How can I solve this problem? I though that this would be an autmatic process via the app but it doesn't...

  • Newbie
  • Hi,   A month ago I tried the free trial to Premium and then following the expiry I decided to go to Premium, however I am still getting adverts!!!   How can I solve this problem? I...
  • Peter__
  • Community Legend
  • 249 Views
  • 3 replies
  • 0 likes
  • 249 Views
  • 3 replies
  • 0 likes

juanicio

Buenos días, tengo con movistar (compañia de telefono que oferta premium a mitad de precio, por ser cliente), desde hace varios meses la cuenta premium, pero hace tres días, me pasó a la cuenta normal, y en movistar siguo estando dado de alta. ¿Podrí...

  • Newbie
  • Buenos días, tengo con movistar (compañia de telefono que oferta premium a mitad de precio, por ser cliente), desde hace varios meses la cuenta premium, pero hace tres días, me pasó a la cuenta norma...
  • Peter__
  • Community Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

My photo from a Facebook not show

Why my Photo from Facebook not showing in my PC, ipad, and iPhone spotify account

  • Newbie
  • Why my Photo from Facebook not showing in my PC, ipad, and iPhone spotify account
  • Peter__
  • Community Legend
  • 280 Views
  • 4 replies
  • 0 likes
  • 280 Views
  • 4 replies
  • 0 likes

Solved!! Account Not Upgrading to Premium

Hey, Dan here. i just entered my gift card code into the redeem section of spotify to get one month of premium service. i then recieved the email reciept and order ID from this event. but on my overview in my account it says i am still only a free us...

  • Casual Listener
  • Hey, Dan here. i just entered my gift card code into the redeem section of spotify to get one month of premium service. i then recieved the email reciept and order ID from this event. but on my overv...
  • Peter__
  • Community Legend
  • 2076 Views
  • 10 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 2076 Views
  • 10 replies
  • 1 likes

Is this email from Spotify or a fake?

Are you ready to go Premium lickmystache? The good news is, you can get 30 days FREE Spotify Premium Only on Premium: ✔ On-demand music with no ads ✔ Better sound quality ✔ Download music ✔ Unlimited skips Go Premium now Have any questions? We're her...

  • Regular
  •                         Are you ready to go Pre...
  • Peter__
  • Community Legend
  • 1657 Views
  • 1 replies
  • 0 likes
  • 1657 Views
  • 1 replies
  • 0 likes

Solved!! Vouchers

Hello, I live in Germany and I'd like to give a Spoitfy voucher as a present to someone. The person who is going to get the voucher does already have an ongoing premium account and pays via paypal monthly (at least I think that). Now I'd like to know...

  • Casual Listener
  • Hello,   I live in Germany and I'd like to give a Spoitfy voucher as a present to someone. The person who is going to get the voucher does already have an ongoing premium account and pays vi...
  • Hannybaby
  • Casual Listener
  • 543 Views
  • 3 replies
  • 0 likes
  • Account
  • 543 Views
  • 3 replies
  • 0 likes

Solved!! Premium Account Hacked!

A stranger has access to and is using my acount. This unknown fraudelent user is creating and deleting playlists. Please FIX THIS. I need help.

  • Regular
  • A stranger has access to and is using my acount. This unknown fraudelent user is creating and deleting playlists. Please FIX THIS. I need help. 
  • djguitardan
  • Casual Listener
  • 444 Views
  • 4 replies
  • 0 likes
  • Account
    Security
  • 444 Views
  • 4 replies
  • 0 likes

Solved!! Spotify Premium from KPN on the wrong account

Hi, From KPN Fibreglass my parents received an activation code for Spotify Premium. Now they have created a new account and activated it with the code, but they are barely using Spotify. Yet I own a Facebook-linked account with saved playlists and fa...

  • Casual Listener
  • Hi, From KPN Fibreglass my parents received an activation code for Spotify Premium. Now they have created a new account and activated it with the code, but they are barely using Spotify. Yet I own a ...
  • JordyJanssen
  • Casual Listener
  • 683 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
  • 683 Views
  • 6 replies
  • 0 likes

My spotify account suddenly deleted?

I used to have a Spotify account that was connected to my Facebook, but I stopped using Spotify for a couple of months. I tried to log back in yesterday but it says that my Spotify account no longer exists, and instead logs me in to a completely new ...

  • Newbie
  • I used to have a Spotify account that was connected to my Facebook, but I stopped using Spotify for a couple of months. I tried to log back in yesterday but it says that my Spotify account no longer ...
  • user-removed
  • Not applicable
  • 763 Views
  • 3 replies
  • 0 likes
  • 763 Views
  • 3 replies
  • 0 likes

Change Facebook Password - Lost account and playlists

I changed my facebook password and not all my playlists are gone and so is premium membership - I have uninstalled, changed password and tried to log in everyway.

  • Visitor
  • I changed my facebook password and not all my playlists are gone and so is premium membership - I have uninstalled, changed password and tried to log in everyway.  
  • Joe
  • Community Legend
  • 577 Views
  • 10 replies
  • 0 likes
  • 577 Views
  • 10 replies
  • 0 likes

Premium billing

I used the mobile premium billing before, but when I went to do it again, it said AT&T is t available? Why is this? Can you please bring it back?

  • Newbie
  • I used the mobile premium billing before, but when I went to do it again, it said AT&T is t available? Why is this? Can you please bring it back?
  • Joe
  • Community Legend
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Spotify Premium

How does one, on a iPhone 4, access ones Spotify Premium account so as to download music to be listened to offline? Want to listen but don't want to use up my monthly data plan for my iPhone. HELP please!

  • Newbie
  • How does one, on a iPhone 4, access ones Spotify Premium account so as to download music to be listened to offline? Want to listen but don't want to use up my monthly data plan for my iPhone. HELP pl...
  • Joe
  • Community Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 160 Views
  • 1 replies
  • 0 likes

Account location accidently set Switzerland...

Hi, I'm from Turkey. I joined the Spotify for the first time while my browser based proxy Zenmate was on. The virtual location was set for Switzerland. So naturally Spotify thought i'm from Switzerland. I didn't mind it at all in the beginning becaus...

  • Casual Listener
  • Hi,   I'm from Turkey. I joined the Spotify for the first time while my browser based proxy Zenmate was on. The virtual location was set for Switzerland. So naturally Spotify thought i'm fro...
  • Joe
  • Community Legend
  • 357 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 357 Views
  • 3 replies
  • 0 likes

Solved!! Playlist are gone

My Playists are gone, I recently dicontinued and Premium and changed my Facebook emal, it still lets me log in, but none of my songs are there? Is this a syncing problem? Please help

  • Visitor
  • My Playists are gone, I recently dicontinued and Premium and changed my Facebook emal, it still lets me log in, but none of my songs are there? Is this a syncing problem? Please help 😞
  • Liam
  • Community Legend
  • 393 Views
  • 5 replies
  • 0 likes
  • 393 Views
  • 5 replies
  • 0 likes

Problems after moving to another country

Hi together, I have Spotify as a free user for two years now. I started when I studyied abroad in GB. After moving back home, I didn't change the country in my account. Two months ago I went for 6 weeks to the US and subscribed for Spotify Premium to...

  • Newbie
  • Hi together,   I have Spotify as a free user for two years now. I started when I studyied abroad in GB. After moving back home, I didn't change the country in my account. Two months ago I we...
  • Joe
  • Community Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Solved!! premium account with unidays student discount - not updating but i am paying

I upgraded to premium with the unidays 50% discount about 5/6 days ago, money went out of my account on 07.02.14, however my account never updated on my phone or laptop (i previously had spotify premium with no student discount but my card expired in...

  • Casual Listener
  • I upgraded to premium with the unidays 50% discount about 5/6 days ago, money went out of my account on 07.02.14, however my account never updated on my phone or laptop (i previously had spotify prem...
  • Joe
  • Community Legend
  • 1714 Views
  • 13 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1714 Views
  • 13 replies
  • 0 likes

Spotify Used in Public (non-commercial)

I am working with our community to upgrade our park's infrastructure. We would like music throughout the park. Can spotify be used for general public consumption in a non-commercial manner? That is, with the Premium subscription, can I play Spotify t...

  • Casual Listener
  • I am working with our community to upgrade our park's infrastructure.  We would like music throughout the park.  Can spotify be used for general public consumption in a non-commercial manne...
  • Joe
  • Community Legend
  • 656 Views
  • 3 replies
  • 0 likes
  • Account
  • 656 Views
  • 3 replies
  • 0 likes

On Unlimited why is there a difference between playing on different devices?

I get that Premium is all about downloading content to play anywhere, but why when I could sit at home listening to Spotify on an Unlimited account fine on a laptop can I not do the same with the mobile without ads and without that stupid enforced sh...

  • Newbie
  • I get that Premium is all about downloading content to play anywhere, but why when I could sit at home listening to Spotify on an Unlimited account fine on a laptop can I not do the same with the mob...
  • Liam
  • Community Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • Unlimited
  • 256 Views
  • 1 replies
  • 0 likes

Solved!! how do i get to playing my music off of the web page from my account page?

i log in and it goes to my account page and keeps wanting me to download spotify.... i dont want to i just want to listen off the web page and it dont give me the option to go directly there from my account page where i seem to keep going to when i l...

  • Newbie
  • i log in and it goes to my account page and keeps wanting me to download spotify.... i dont want to i just want to listen off the web page and it dont give me the option to go directly there from my ...
  • Liam
  • Community Legend
  • 302 Views
  • 1 replies
  • 0 likes
  • Login
  • 302 Views
  • 1 replies
  • 0 likes

Can't change my email

HiI have an Spotify account with my Yahoo email. Later I connected my Spotify to my Facebook account which has my Gmail as primary email. Now I don't use that Yahoo email anymore, and I want to change my Spotify email to my Gmail. There is NO way I c...

  • Casual Listener
  • Hi I have an Spotify account with my Yahoo email.  Later I connected my Spotify to my Facebook account which has my Gmail as primary email. Now I don't use that Yahoo email anymore, and I w...
  • archgod
  • Casual Listener
  • 284 Views
  • 2 replies
  • 0 likes
  • 284 Views
  • 2 replies
  • 0 likes