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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 323 Views
  • 0 replies
  • 6 likes
  • Security
  • 323 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 436709 Views
  • 971 replies
  • 108 likes
  • Account
  • 436709 Views
  • 971 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194165 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194165 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106425 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106425 Views
  • 70 replies
  • 11 likes

Solved!! Spotify cannot grab my email from facebook

Hello, My wife is trying to setup a password for setting up spotify on her iPhone. To do that, spotify wants a valid email address to send the password. The problem is, spotify cannot grab the email from her account for some reason. The spotify app i...

  • Casual Listener
  • Hello,   My wife is trying to setup a password for setting up spotify on her iPhone. To do that, spotify wants a valid email address to send the password.   The problem is, spotify ...
  • gahmadii64
  • Casual Listener
  • 827 Views
  • 10 replies
  • 0 likes
  • Account
    Login
    Premium
  • 827 Views
  • 10 replies
  • 0 likes

spotify on BlackBerry: Wifi or 3G?

Hello, when opening spotify in my blackberry, I get the following message (in Spanish, I'll translate it to English) "Listening to music online requires an Internet connection. Make sure your mobile company if providing you a Flat rate on your data" ...

  • Casual Listener
  • Hello, when opening spotify in my blackberry, I get the following message (in Spanish, I'll translate it to English)   "Listening to music online requires an Internet connection. Make sure y...
  • raco60
  • Casual Listener
  • 273 Views
  • 2 replies
  • 0 likes
  • Account
  • 273 Views
  • 2 replies
  • 0 likes

Disastrous customer support: How do I get a response from Spotify's rubbish customer support team?

I'm having a nightmare trying to get through to Spotify to sort what should be a straightforward problem. Does anyone have any ideas, or shall I just stop paying my premium subscription and move to another option? My account has become associated wit...

  • Casual Listener
  • I'm having a nightmare trying to get through to Spotify to sort what should be a straightforward problem. Does anyone have any ideas, or shall I just stop paying my premium subscription and move to a...
  • Rafael
  • Spotify Legend
  • 674 Views
  • 8 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 674 Views
  • 8 replies
  • 0 likes

Delated my fb and can't log in anymore on spotify but still paying a spotify unlimited!

Hello (first, sorry for spelling, I'm French). I delated my facebook account which was related to my spotify unlimited account. I realized that i couldn't log in to spotify anymore without being on facebook! The thing is, i am still payinh for an unl...

  • Casual Listener
  • Hello (first, sorry for spelling, I'm French). I delated my facebook account which was related to my spotify unlimited account. I realized that i couldn't log in to spotify anymore without being on...
  • Peter__
  • Community Legend
  • 346 Views
  • 3 replies
  • 0 likes
  • 346 Views
  • 3 replies
  • 0 likes

Do I have two accounts without knowing???

I just lost all my playlists, but I have no lists in my "recover playlists" section. I have a Premium subscription via Telia, and the account was disconnected and showed as being Free until relinked via Telia. What could have happened?

  • Newbie
  • I just lost all my playlists, but I have no lists in my "recover playlists" section.    I have a Premium subscription via Telia, and the account was disconnected and showed as being Fre...
  • Peter__
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

New Student Pricing @ 5$

I am very happy that Spotify has reduced the price to 5$ however, I am very disappointed as a senior in college I will only get 12 months of the discounted rate. I feel that I should receive more months of service or at least the option of having my ...

  • Newbie
  • I am very happy that Spotify has reduced the price to 5$ however, I am very disappointed as a senior in college I will only get 12 months of the discounted rate.   I feel that I should recei...
  • Peter__
  • Community Legend
  • 335 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 335 Views
  • 1 replies
  • 0 likes

Wont let me link spotify to my facebook

I've recently started a spotify account but it wont allow me to connect it to my facebook at all. I keep trying to link it both through the Spotify app and also on the spotify website but it just wont do it.It will go through the motions then FB will...

  • Newbie
  • I've recently started a spotify account but it wont allow me to connect it to my facebook at all. I keep trying to link it both through the Spotify app and also on the spotify website but it just won...
  • Peter__
  • Community Legend
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Cannot log in to spotify

Hi there, I cannot seem to log in to spotify as it says that I cannot use spotify for more than 14 days abroad on a free subscription. I live in Gibraltar, however, it never appeared in the country selector so I put down Spain. Anything I can do to h...

  • Casual Listener
  • Hi there, I cannot seem to log in to spotify as it says that I cannot use spotify for more than 14 days abroad on a free subscription. I live in Gibraltar, however, it never appeared in the country s...
  • Peter__
  • Community Legend
  • 385 Views
  • 3 replies
  • 0 likes
  • Login
  • 385 Views
  • 3 replies
  • 0 likes

how long will the student discount stay in effect?

how long will the student discount stay in effect for my subscription? how many months?

  • Newbie
  • how long will the student discount stay in effect for my subscription? how many months?
  • Peter__
  • Community Legend
  • 483 Views
  • 2 replies
  • 0 likes
  • 483 Views
  • 2 replies
  • 0 likes

Solved!! Premium Account Hacked

My prenium account was hacked Saturday 22, I only saw it on the 24 when i went on the pc. I'd the possibility to connect via facebook, so i went to my account information : My password were reset and my email changed to an adress like that : mega.m.1...

  • Regular
  • My prenium account was hacked Saturday 22, I only saw it on the 24 when i went on the pc. I'd the possibility to connect via facebook, so i went to my account information : My password were reset and...
  • monkey061
  • Regular
  • 474 Views
  • 6 replies
  • 0 likes
  • 474 Views
  • 6 replies
  • 0 likes

Voucher

I bought a voucher at the store for one month of premium and then upgraded it yesterday and got an email that I paid, and then this morning I didn't have premium anymore. My previous premium account would have ended yesterday, but I thought I would j...

  • Newbie
  • I bought a voucher at the store for one month of premium and then upgraded it yesterday and got an email that I paid, and then this morning I didn't have premium anymore. My previous premium account ...
  • Joe
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 162 Views
  • 1 replies
  • 0 likes

Application logged out (Mac & iPhone) and after logging in no more premium

Hi There, Spotify logged out this week, and after logging in again, im back on a free subscription. Not sure if there might be 2 accounts (free/premium) on the same e-mail adress/facebook account? Can't check because the login keeps starting the free...

  • Casual Listener
  • Hi There,    Spotify logged out this week, and after logging in again, im back on a free subscription.   Not sure if there might be 2 accounts (free/premium) on the same e-mail a...
  • Rob8701
  • Casual Listener
  • 327 Views
  • 6 replies
  • 0 likes
  • 327 Views
  • 6 replies
  • 0 likes

I don;t get it

Plese gide me I can't reset the password and you send me to read more and more

  • Newbie
  • Plese gide me I can't reset the password and you send me to read more and more
  • Joe
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Need help with my account

I can only hear music at the offline modus, because i live supposedly in the usa, but i live in germany. I also cant change the land at my account, because spotify thinks i´ve got an ip-adresse from the usa, but when i test my ip, everytime i get the...

  • Newbie
  • I can only hear music at the offline modus, because i live supposedly in the usa, but i live in germany. I also cant change the land at my account, because spotify thinks i´ve got an ip-adresse from ...
  • Joe
  • Community Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Profile and Followers Unavailable for Viewing

Hi, I can log into Spotify on multiple computers and devices but when I do, I do not see any "Activity" on the right side, I cannot view my profile or followers and when I go to my Inbox all my messages are showing but the profiles of the senders onl...

  • Casual Listener
  • Hi,   I can log into Spotify on multiple computers and devices but when I do, I do not see any "Activity" on the right side, I cannot view my profile or followers and when I go to my Inbox a...
  • Merik
  • Community Legend
  • 295 Views
  • 4 replies
  • 0 likes
  • Login
  • 295 Views
  • 4 replies
  • 0 likes

My profile, followers, and people I follow are all gone.

I logged into spotify today to find that my profile was gone. I still have my music, but no profile. All I did was change my facebook password. Anybody know what happened and if it'll get fixed?

  • Casual Listener
  • I logged into spotify today to find that my profile was gone. I still have my music, but no profile. All I did was change my facebook password. Anybody know what happened and if it'll get fixed?
  • Joe
  • Community Legend
  • 366 Views
  • 7 replies
  • 0 likes
  • 366 Views
  • 7 replies
  • 0 likes

Offline access withdrawn - I have 3 devices

My offline access on my mac keeps being withdrawn and I have a premium account. Spotify is installed on my mac and on my two mobile phones. Could you please identify and fix the problem?

  • Casual Listener
  • My offline access on my mac keeps being withdrawn and I have a premium account. Spotify is installed on my mac and on my two mobile phones. Could you please identify and fix the problem?
  • Joe
  • Community Legend
  • 376 Views
  • 5 replies
  • 0 likes
  • 376 Views
  • 5 replies
  • 0 likes

Help; can't see my android phone in devices

Hi all. It's my first post here! First of all sorry for my English. as I said in subject when i open app in my phone and PC, i can't see my phone in devices for synchronization. They connected to same wi-fi, I am using latest version of android app. ...

  • Regular
  • Hi all. It's my first post here!  First of all sorry for my English. 🙂 as I said in subject when i open app in my phone and PC, i can't see my phone in devices for synchronization. T...
  • Joe
  • Community Legend
  • 1059 Views
  • 10 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1059 Views
  • 10 replies
  • 0 likes

Solved!! Playlists accidentaly removed, can't recover them

I forgot my Spotify account was connected to facebook, so when i looked up the app permissions on my facebook account, i wondered why there was an entry for "Spotify", so i removed it. Turns out i couldn't start spotify afterwards. So i filled in my ...

  • Casual Listener
  • I forgot my Spotify account was connected to facebook, so when i looked up the app permissions on my facebook account, i wondered why there was an entry for "Spotify", so i removed it. Turns out i co...
  • Wolowizard7
  • Casual Listener
  • 420 Views
  • 2 replies
  • 0 likes
  • 420 Views
  • 2 replies
  • 0 likes

Premium problems

My credit card had expired and so my premium account was not automatically renewed. This morning I renewed with my new card information so that I could once again have premium service. However, my iphone 5 account will not recognize the premium servi...

  • Casual Listener
  • My credit card had expired and so my premium account was not automatically renewed. This morning I renewed with my new card information so that I could once again have premium service. However, my ip...
  • Peter__
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • Premium
  • 250 Views
  • 1 replies
  • 0 likes