Announcements

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 256261 Views
  • 783 replies
  • 81 likes
  • Account
  • 256261 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126631 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126631 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69868 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69868 Views
  • 63 replies
  • 8 likes

Account has changed, playlists gone!!

I have recently deactivated my Facebook account and deleted some associated app including the spotify app. However I was unaware that I would not be able to sign back into spotify, so I deactivated my Facebook account and when I signed back in everyt...

  • Visitor
  • I have recently deactivated my Facebook account and deleted some associated app including the spotify app. However I was unaware that I would not be able to sign back into spotify, so I deactivated m...
  • Peter__
  • Community Legend
  • 92 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 92 Views
  • 1 replies
  • 0 likes

Premium problems

hi guys, how long does it take to get your payment registered at spotify so you can use your premium account? i just registered 1 new month to my subscription. and the spotify says it's premium but when i try to play a song i just says i have reached...

  • Newbie
  • hi guys, how long does it take to get your payment registered at spotify so you can use your premium account?  i just registered 1 new month to my subscription. and the spotify says it's premi...
  • Peter__
  • Community Legend
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

normal payment

When will it be possible to pay with Ideal or a bank account instead of only credit card and paypal? Is it that hard to open a bank account in the Netherlands?

  • Newbie
  • When will it be possible to pay with Ideal or a bank account instead of only credit card and paypal? Is it that hard to open a bank account in the Netherlands? 
  • Peter__
  • Community Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 146 Views
  • 1 replies
  • 0 likes

i want a different password for spotify and facebook

i have unlimited use. i am trying to change my password but the email isnt arriving in my inbox even thought all the details are correct. i have disconnected facebok from my spotify account.

  • Visitor
  • i have unlimited use. i am trying to change my password but the email isnt arriving in my inbox even thought all the details are correct. i have disconnected facebok from my spotify account. &nbs...
  • Sam
  • Spotify
  • 836 Views
  • 7 replies
  • 0 likes
  • 836 Views
  • 7 replies
  • 0 likes

All my playlists, messages and followers is gone!

Hi! I just disconnected my spotify-profile from Facebook, and then all my playlists disappear! All my messages, followers and people I followed has disappeared too! Can you please help me?

  • Visitor
  • Hi! I just disconnected my spotify-profile from Facebook, and then all my playlists disappear! All my messages, followers and people I followed has disappeared too! Can you please help me?
  • Sam
  • Spotify
  • 244 Views
  • 6 replies
  • 0 likes
  • 244 Views
  • 6 replies
  • 0 likes

Can i change my email adress on my account?

Same question; Can i change my email adress on my account? Quick answer, thanks.

  • Newbie
  • Same question; Can i change my email adress on my account? Quick answer, thanks.
  • Peter__
  • Community Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Solved!! Payment

Thinking about upgrading to premium. Can I pay for the whole year upfront. I don't like having a monthly payment.

  • Casual Listener
  • Thinking about upgrading to premium. Can I pay for the whole year upfront. I don't like having a monthly payment.
  • timdoggtimdogg
  • Casual Listener
  • 2048 Views
  • 3 replies
  • 0 likes
  • 2048 Views
  • 3 replies
  • 0 likes

recuperar lista

Hola, al entrar a mi cuenta me he encontrado con que estaban todas las listas borradas. Mi nombre de cuenta es Cristina Rosell Cardona, podéis solucionarlo? Gracias

  • Visitor
  • Hola, al entrar a mi cuenta me he encontrado con que estaban todas las listas borradas. Mi nombre de cuenta es Cristina Rosell Cardona, podéis solucionarlo? Gracias
  • Peter__
  • Community Legend
  • 328 Views
  • 7 replies
  • 0 likes
  • Subscription
  • 328 Views
  • 7 replies
  • 0 likes

Can't use premium that I just bought...

I just bought spotify premium, but when i try to play music it just says that ive exceeded my 10hr limit. what to do?

  • Newbie
  • I just bought spotify premium, but when i try to play music it just says that ive exceeded my 10hr limit. what to do?
  • Peter__
  • Community Legend
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

trial 30 days on computer 48 hours on iDevice

Just signed up on computer for a trial, put in my card details and got a welcome to your 30 day free trial. Yet on my iPhone and iPad it says you have 48 hours left of your free trial. What gives?

  • Visitor
  • Just signed up on computer for a trial, put in my card details and got a welcome to your 30 day free trial.  Yet on my iPhone and iPad it says you have 48 hours left of your free trial.  ...
  • user-removed
  • Not applicable
  • 435 Views
  • 10 replies
  • 0 likes
  • 435 Views
  • 10 replies
  • 0 likes

Solved!! forgot to pay, unlimited gone?

hey, unfortunately i forgot to pay for my unlimited version twice, so it was disabled one day. i paid my debts now, but still have the limited free version. so i tried to get a unlimited again, but it´s not working?! regards, anne

  • Casual Listener
  • hey,   unfortunately i forgot to pay for my unlimited version twice, so it was disabled one day. i paid my debts now, but still have the limited free version. so i tried to get a unlimited a...
  • kraka
  • Casual Listener
  • 426 Views
  • 4 replies
  • 0 likes
  • 426 Views
  • 4 replies
  • 0 likes

Can't use a code I bought?

Entering it just says "Oops! Something went wrong, please try again or check out our help area" and no other details.

  • Newbie
  • Entering it just says "Oops! Something went wrong, please try again or check out our help area" and no other details.
  • Adam
  • Roadie
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Deleted my playlist on spotify..

I need to get back my playlist on spotify.. I am just too lazy to find all those great tunes again Anyway this can be done?_sotfjes_

  • Newbie
  • I need to get back my playlist on spotify.. I am just too lazy to find all those great tunes again 😛 Anyway this can be done? _sotfjes_
  • Peter__
  • Community Legend
  • 271 Views
  • 8 replies
  • 0 likes
  • 271 Views
  • 8 replies
  • 0 likes

That's not me - hacked account

I have a very big problem somebody hacked my Facebook account and is now unsung my profile for spotify ....(I wanted to put a link here but it doesn't worked) ... And now I have no idea to do ... I have changed my password but how can I contact spoti...

  • Casual Listener
  • I have a very big problem somebody hacked my Facebook account and is now unsung my profile for spotify ....(I wanted to put a link here but it doesn't worked) ... And now I have no idea to do ... I h...
  • Taylor
  • Community Legend
  • 106 Views
  • 1 replies
  • 0 likes
  • Account
  • 106 Views
  • 1 replies
  • 0 likes

Unlimited account

Hi spotify. The 26th of October i bought Spotify unlimited, but yesterday the 12th of November it expired? It might have something to do with, i also started the premium free for a month trial, right after i bought unlimited? Hope u can help me, beca...

  • Newbie
  • Hi spotify.   The 26th of October i bought Spotify unlimited, but yesterday the 12th of November it expired? It might have something to do with, i also started the premium free for a month t...
  • Peter__
  • Community Legend
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Charged but no spotify unlimited

Hello, about 1 hour ago i bought spotify unlimited to this very account. didnt work right away so i checked my bank account, and indeed i was charged. one hour has now passed i even have a receit sent to my email but no spotify unlimited, why is this...

  • Casual Listener
  • Hello, about 1 hour ago i bought spotify unlimited to this very account. didnt work right away so i checked my bank account, and indeed i was charged. one hour has now passed i even have a receit s...
  • Adam
  • Roadie
  • 138 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 138 Views
  • 4 replies
  • 0 likes

Recover playlist help!

Hi I created a playlist last night and the content suddently disappeared, and I do not think I deleted it. How can I recover it? The playlist is entitled 11/12/13, and it disappeared on 11/12/13/ Help!! thanks!

  • Casual Listener
  • Hi I created a playlist last night and the content suddently disappeared, and I do not think I deleted it. How can I recover it? The playlist is entitled 11/12/13, and it disappeared on 11/12/13/ Hel...
  • missash5887
  • Casual Listener
  • 144 Views
  • 6 replies
  • 0 likes
  • Account
  • 144 Views
  • 6 replies
  • 0 likes

Premium account

Is it possible to play on more than one device at same time, i have a 3 children that wants to lissen to differnt music. F

  • Casual Listener
  • Is it possible to play on more than one device at same time, i have a 3 children that wants to lissen to differnt music.   F
  • Peter__
  • Community Legend
  • 126 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 126 Views
  • 1 replies
  • 0 likes

To those with a student discount

So Spotify offers a nice student discount for those who have an NUS discount or sign up via the Unidays website. So I did this and everything went smoothly, until I decided to do something that may or may not have been stupid. I thought about subscri...

  • Visitor
  • So Spotify offers a nice student discount for those who have an NUS discount or sign up via the Unidays website. So I did this and everything went smoothly, until I decided to do something that may o...
  • Peter__
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Password change

Hey Guys, I created mySpotify Account with Facebook, so everytime I log in I need my Facebook Data,But I want to log in with seperate Spotify Data, how to do that ? Thanks

  • Casual Listener
  • Hey Guys,   I created mySpotify Account with Facebook, so everytime I log in I need my Facebook Data, But I want to log in with  seperate Spotify Data, how to do that ?   Than...
  • Peter__
  • Community Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes