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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4597 Views
  • 1 replies
  • 9 likes
  • Security
  • 4597 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 465180 Views
  • 976 replies
  • 111 likes
  • Account
  • 465180 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205650 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205650 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113251 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113251 Views
  • 72 replies
  • 12 likes

Student discount

Hi Spotify, I'm wishing to upgrade to premium with an NUS extra student card but spotify is telling me I'm not eligibe for the discount. Please can you help me apply it to my account? Thanks. Sonia

  • Newbie
  • Hi Spotify,    I'm wishing to upgrade to premium with an NUS extra student card but spotify is telling me I'm not eligibe for the discount. Please can you help me apply it to my account...
  • Joe
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Lost all my account data after installing the new desktop version

Hi, I updated Spotify on my PC (version 0.9.8.296) and after I logged in with my facebook account as usual, all of the data of my account was gone: my playlists, my followers, the people I was following, everything! Does anyone know how this happened...

  • Visitor
  • Hi,   I updated Spotify on my PC (version 0.9.8.296) and after I logged in with my facebook account as usual, all of the data of my account was gone: my playlists, my followers, the people I...
  • Joe
  • Community Legend
  • 551 Views
  • 5 replies
  • 0 likes
  • 551 Views
  • 5 replies
  • 0 likes

Service

Was tun wenn Spotify den Service einstellt?

  • Newbie
  • Was tun wenn Spotify den Service einstellt?
  • Joe
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • Premium
  • 162 Views
  • 1 replies
  • 0 likes

Gift Cards in Ft. Lauderdale??

Hi There, I have a friend who is vactioning in Ft. Lauderdale this week who has agreed to pick me up a couple of 6 month gift cards. Based on the information which appears on this page: spotify.com/us/gift-card/ .. he says he's been to two Target's, ...

  • Casual Listener
  • Hi There,   I have a friend who is vactioning in Ft. Lauderdale this week who has agreed to pick me up a couple of 6 month gift cards.   Based on the information which appears on th...
  • epalmeid
  • Casual Listener
  • 203 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 203 Views
  • 1 replies
  • 0 likes

Account Not Upgrading to Premium

I just opened a Spotify Free Trial Account today. But the lady from Spotify talking in between my songs is so annoying that I want to upgrade as soon as possible to the Premium paid account. In the menu this is not an option and I do not want to wait...

  • Newbie
  • I just opened a Spotify Free Trial Account today. But the lady from Spotify talking in between my songs is so annoying that I want to upgrade as soon as possible to the Premium paid account. In the m...
  • Joe
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Account hacked - Starred playlist gone

Someone had accessed my accounts and removed my playlists/added their own. I removed theirs, restored mine, but one major problem. They removed majority of my starred songs, is there any way to recover these? Thank you.

  • Casual Listener
  • Someone had accessed my accounts and removed my playlists/added their own. I removed theirs, restored mine, but one major problem.   They removed majority of my starred songs, is there any w...
  • Joe
  • Community Legend
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

What will happen with the Starred Songs playlist?

With the new update, stars are gone, now the are simply saved as "My Songs". Will the starred songs disappear? They should have merged both playlists to avoid confusion.

  • Newbie
  • With the new update, stars are gone, now the are simply saved as "My Songs".   Will the starred songs disappear?   They should have merged both playlists to avoid confusion.
  • Joe
  • Community Legend
  • 13006 Views
  • 6 replies
  • 5 likes
  • 13006 Views
  • 6 replies
  • 5 likes

Double subscription to PREMIUM

Hi sorry but I have a problem... I receive a message from SPOTIFY that you offer a 30 days subscriptions for Free... and do click and finish all the procedure... when I open the application, All the applications options did not change like a free acc...

  • Newbie
  • Hi sorry but I have a problem...   I receive a message from SPOTIFY that you offer a 30 days subscriptions for Free... and do click and finish all the procedure... when I open the applicatio...
  • Joe
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Deleted playlists keep appering in my profile - I can't even hide them

Hi, I have two playlists that I deleted long ago (and they don't show on my list of playlist at the left side of the screen). My problem is that after the latest update they appear among my shared playlists. I can't delete them and, unlike every othe...

  • Casual Listener
  •   Hi,   I have two playlists that I deleted long ago (and they don't show on my list of playlist at the left side of the screen).   My problem is that after the latest update...
  • Joe
  • Community Legend
  • 476 Views
  • 3 replies
  • 0 likes
  • Other
  • 476 Views
  • 3 replies
  • 0 likes

Solved!! Drag to rearrange order of tracks in a playlist disabled?

I cannot seem to find any way to rearrange tracks in a playlist (other than sorting them alpahebtically, by time added, etc.). it used to just be a matter of dragging them around. Is that functionality now gone? There's no column for order, which wou...

  • Regular
  • I cannot seem to find any way to rearrange tracks in a playlist (other than sorting them alpahebtically, by time added, etc.). it used to just be a matter of dragging them around. Is that functionali...
  • Joe
  • Community Legend
  • 2636 Views
  • 5 replies
  • 0 likes
  • Premium
  • 2636 Views
  • 5 replies
  • 0 likes

CAN'T UNSUBSCRIBE FROM NEWSLETTER

I have tried unsubscribing by clicking the link in the newsletter and also I have tried logging into the account and unsubscribing manualluy. When I tried to save the new settings, it tells me my email address is linked to another account and I can n...

  • Newbie
  • I have tried unsubscribing by clicking the link in the newsletter and also I have tried logging into the account and unsubscribing manualluy.    When I tried to save the new settings, i...
  • Joe
  • Community Legend
  • 463 Views
  • 1 replies
  • 0 likes
  • 463 Views
  • 1 replies
  • 0 likes

Playlists missing from Main Account

Okay, this attempt #3... I submitted a ticket, I tried making a post but it didn't post, apparently. Case# 01363389 So, I inadvertently goofed my account pretty well.I have the free account and love it and have several playlists I've accrued. This pa...

  • Visitor
  • Okay, this attempt #3... I submitted a ticket, I tried making a post but it didn't post, apparently.   Case# 01363389   So, I inadvertently goofed my account pretty well. I have ...
  • Joe
  • Community Legend
  • 277 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
  • 277 Views
  • 3 replies
  • 0 likes

Payment premium but not updated account

Hello, I have a problem with my Spotify premium payment. According to my creditcard statements I have paid for Spotify Premium, but whenever I try to log in it states that I have a Free account. How can I get my money back and rearrange these payment...

  • Newbie
  • Hello,   I have a problem with my Spotify premium payment. According to my creditcard statements I have paid for Spotify Premium, but whenever I try to log in it states that I have a Free ac...
  • Joe
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

christian Boenn?

Hello. The name Christian Boen shows in my logout tab in spotify, i want to use scoopex everywhere, tried to change everything. Help fast plz!

  • Newbie
  • Hello. The name Christian Boen shows in my logout tab in spotify, i want to use scoopex everywhere, tried to change everything. Help fast plz!
  • Joe
  • Community Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Facebook account and spotify account same username --> unable to login

Hi, i have the problem that my playlists and premium account dissapeared. I already read the thread about accounts created before 2011 but that does not solve the problem. In fact, my facebook login AND my "direct" spotify account have the same usern...

  • Visitor
  • Hi,   i have the problem that my playlists and premium account dissapeared. I already read the thread about accounts created before 2011 but that does not solve the problem.   In ...
  • Joe
  • Community Legend
  • 1043 Views
  • 6 replies
  • 0 likes
  • 1043 Views
  • 6 replies
  • 0 likes

Payment troubles

Hi there,   Where do I file my payment problems?   Gr.    Marco

  • Newbie
  • Hi there,   Where do I file my payment problems?   Gr.    Marco
  • Joe
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 253 Views
  • 1 replies
  • 0 likes

How do I delete my spotify account?

Spotify seems to lack some features I would like. How do I delete my spotify account?

  • Visitor
  • Spotify seems to lack some features I would like. How do I delete my spotify account?
  • user-removed
  • Not applicable
  • 286 Views
  • 2 replies
  • 0 likes
  • 286 Views
  • 2 replies
  • 0 likes

Help, new password change to facebook has deleted my whole profile

Hi, I recently changed my password to my facebook account which meant i was logged out of spotify. i logged back in with my facebook log in and it asked me if i was on sportify or new to spotify. I accidently clicked new to spotify and now my whole p...

  • Casual Listener
  • Hi, I recently changed my password to my facebook account which meant i was logged out of spotify. i logged back in with my facebook log in and it asked me if i was on sportify or new to spotify. I a...
  • user-removed
  • Not applicable
  • 580 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 580 Views
  • 4 replies
  • 0 likes

Spotify account totally anulled

Hi! I changed my password on Facebook, and now my Spotify Premium account has gone to Spotify Free and all my playlists are gone. Wha that is going on???+ I tried contacting support, but they don't freaking answar.

  • Newbie
  • Hi!   I changed my password on Facebook, and now my Spotify Premium account has gone to Spotify Free and all my playlists are gone.   Wha that is going on???+   I tried con...
  • glitterfairy684
  • Casual Listener
  • 449 Views
  • 6 replies
  • 0 likes
  • Free
    Premium
    Security
  • 449 Views
  • 6 replies
  • 0 likes

How does one change their username?

I'm trying to remove the S in my username but I can't find any option to do so through the APP or website. Thank you.

  • Visitor
  • I'm trying to remove the S in my username but I can't find any option to do so through the APP or website. Thank you.
  • dinomight
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • Account
  • 185 Views
  • 1 replies
  • 0 likes