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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 406178 Views
  • 958 replies
  • 107 likes
  • Account
  • 406178 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175900 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175900 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100019 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100019 Views
  • 68 replies
  • 10 likes

Can't resubscribe

I was previously subscribing through facebook which has now been disabled. I'm on the subscriptions page on my account, but whenever I click "reactivate subscription" or "change payment method" nothing happens. My subscription runs out in a few days ...

  • Newbie
  • I was previously subscribing through facebook which has now been disabled.   I'm on the subscriptions page on my account, but whenever I click "reactivate subscription" or "change payment me...
  • Peter__
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Credit card payments peru

Has anyone has problems to Pay for a suscrption in peru?

  • Casual Listener
  • Has anyone has problems to Pay for a suscrption in peru?
  • Peter__
  • Community Legend
  • 315 Views
  • 2 replies
  • 0 likes
  • 315 Views
  • 2 replies
  • 0 likes

Error whenever trying to pay by American Express / AMEX

I am trying to change my payment type from Visa to Amex / American Express. Everytime I log in and try to do this I can fill out my Amex card details but when I press submit I get the error "Could not update payment details". I've attached a screensh...

AmexErrorSpotify.JPG
  • Casual Listener
  • I am trying to change my payment type from Visa to Amex / American Express.   Everytime I log in and try to do this I can fill out my Amex card details but when I press submit I get the erro...
  • Cabe
  • Newbie
  • 484 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 484 Views
  • 3 replies
  • 0 likes

cant choose what to redeem

Hi! i have purchased a spotify gift card and when i want to redeem i can only choose 3 months premium but i want downloads. why is it like that?

  • Newbie
  • Hi! i have purchased a spotify gift card and when i want to redeem i can only choose 3 months premium but i want downloads. why is it like that?
  • Peter__
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

The Recover Playlists option shows playlists i've never created

When looking on my account settings to disable the e-mail notifications i saw this "Recover Playlists" feature I haven't seen before. When i had a look i found that it listed ALOT of playlists Spotify thinks that I have deleted, but i don't recognize...

  • Newbie
  • When looking on my account settings to disable the e-mail notifications i saw this "Recover Playlists" feature I haven't seen before. When i had a look i found that it listed ALOT of playlists Spotif...
  • Peter__
  • Community Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • Other
  • 164 Views
  • 1 replies
  • 0 likes

Solved!! no unlimited ecard option?

As far as I can see the only ecards available are for the most expensive version of spotify and there is no option to purchase the unlimited version. Is this an oversight on my part? Am I missing something? If spotify really doesn't offer unlimited e...

  • Roadie
  • As far as I can see the only ecards available are for the most expensive version of spotify and there is no option to purchase the unlimited version. Is this an oversight on my part? Am I missing som...
  • Peter__
  • Community Legend
  • 1583 Views
  • 4 replies
  • 1 likes
  • 1583 Views
  • 4 replies
  • 1 likes

Uninvited users

I need everyone kicked out of my account. Two people are on it that are not supposed to be. I have changed my password, and because they haven't and won't log out, they still have access. Please help.

  • Casual Listener
  • I need everyone kicked out of my account. Two people are on it that are not supposed to be. I have changed my password, and because they haven't and won't log out, they still have access. Please help.
  • Peter__
  • Community Legend
  • 229 Views
  • 2 replies
  • 0 likes
  • Account
  • 229 Views
  • 2 replies
  • 0 likes

changed card details but i have not paid for december so my premium account not working! hel

ok so i had to change my card details because it had expired. I got a message saying that the new card details where received and that the next payment it 13-01-2014 but obviously that is next month so i have missed december. My account is not workin...

  • Newbie
  • ok so i had to change my card details because it had expired. I got a message saying that the new card details where received and that the next payment it 13-01-2014 but obviously that is next mont...
  • meahtenoha
  • Spotify
  • 119 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 119 Views
  • 1 replies
  • 0 likes

Solved!! Why should I continue to pay with new Spotify Announcement?

I just read today in an article on Huff post that Spotify will now offer free of charge listening to playlists on all mobile devices. If this is the case then why should I continue paying the $9.99 premium fee? Will users with a free subscription als...

  • Casual Listener
  • I just read today in an article on Huff post that Spotify will now offer free of charge listening to playlists on all mobile devices.  If this is the case then why should I continue paying the $...
  • djknucklez1
  • Casual Listener
  • 2073 Views
  • 7 replies
  • 0 likes
  • 2073 Views
  • 7 replies
  • 0 likes

how can I have all my money back??

the page said that cannot proceed with payment but actually I paid for 8 months!! how can I delete the other months and have back my money?? please tell me there is a solution!

  • Casual Listener
  • the page said that cannot proceed with payment but actually I paid for 8 months!! how can I delete the other months and have back my money?? please tell me there is a solution!
  • user-removed
  • Not applicable
  • 234 Views
  • 3 replies
  • 0 likes
  • Premium
  • 234 Views
  • 3 replies
  • 0 likes

Linked an existing Spotify with Facebook with two different emails. Can't get into my main account!

Hi, I recently made a second spotify account and I linked it to my facebook. My facebook is already linked to my main spotify account and now when I try to log in to my main spotify account it overrides and sends me to my second one! Please help!

  • Newbie
  • Hi,   I recently made a second spotify account and I linked it to my facebook. My facebook is already linked to my main spotify account and now when I try to log in to my main spotify accoun...
  • Peter__
  • Community Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 214 Views
  • 1 replies
  • 0 likes

Account Name?

Here's the issue. I've been given an account to run my business from. It's a personal account that is to be linked to Facebook. Facebook does not let me enter a fake name so I can't use my business name as my profile name on Spotify. I know there is ...

  • Newbie
  • Here's the issue. I've been given an account to run my business from. It's a personal account that is to be linked to Facebook.   Facebook does not let me enter a fake name so I can't use my...
  • Peter__
  • Community Legend
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

iOS app don't recognize my premium account, can't use it

I used spotify on iOS during the trial without any issues. After my trial ended, I have upgraded to Premium through web interface and on my account settings I can see my account is now Premium. However, on iOS, it still gives me "you need to be premi...

  • Casual Listener
  • I used spotify on iOS during the trial without any issues. After my trial ended, I have upgraded to Premium through web interface and on my account settings I can see my account is now Premium. Howev...
  • Peter__
  • Community Legend
  • 286 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 286 Views
  • 3 replies
  • 0 likes

Spotify Free Trial Removed

Hi thereYesterday I signed up for spotify free trial. Entered my credit card information etc, but after I got my free trial I canceled subscription to avoid getting automatically charged next month. It said I'd have premium until 12th of january, 201...

  • Newbie
  • Hi there Yesterday I signed up for spotify free trial. Entered my credit card information etc, but after I got my free trial I canceled subscription to avoid getting automatically charged next mon...
  • Adam
  • Roadie
  • 469 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 469 Views
  • 2 replies
  • 0 likes

Solved!! Spotify stopped on mobile, asks for upgrade to premium

Hello, I just installed Spotify on my Nokia E5 (Symian S60) last week and really enjoyed it... for a few days. Right now, for some reason, i cannot do searches or play music as it tells me to upgrade to premium. I have barely used the service (probab...

  • Casual Listener
  • Hello,   I just installed Spotify on my Nokia E5 (Symian S60) last week and really enjoyed it... for a few days. Right now, for some reason, i cannot do searches or play music as it tell...
  • Adam
  • Roadie
  • 489 Views
  • 5 replies
  • 0 likes
  • 489 Views
  • 5 replies
  • 0 likes

Solved!! how to change emailadres in account

I changed my emailadres and would like to change it in my spotifyaccount but it isn't possieble ... can you guide me? thanx Nele Lijnen

  • Newbie
  • I changed my emailadres and would like to change it in my spotifyaccount but it isn't possieble ... can you guide me? thanx Nele Lijnen
  • MiraCZ
  • Regular
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

Solved!! Payment

How can I pay with a spotify giftcard without making use of the 30 day trial, because I don't have paypal or whatsoever. SamLomm

  • Casual Listener
  • How can I pay with a spotify giftcard without making use of the 30 day trial, because I don't have paypal or whatsoever.   SamLomm
  • SamLomm
  • Casual Listener
  • 222 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 222 Views
  • 2 replies
  • 0 likes

Payment info

I am trying to signUp for the premium spotify free 30 days and am willing to keep using spotify premium as well as pay for it. However when I enter my credit card info it can not process my purchase. This has happened on two different computers now.

  • Newbie
  • I am trying to sign Up for the premium spotify free 30 days and am willing to keep using spotify premium as well as pay for it. However when I enter my credit card info it can not process my purchas...
  • Josh
  • Community Legend
  • 263 Views
  • 2 replies
  • 0 likes
  • 263 Views
  • 2 replies
  • 0 likes

Can't send my playlist via email, facebook, twitter, or anything else.

I first signed up for spotify using my facebook "business" account which means you don't have the ability to have "friends" on facebook, or a real profile since it is just connected to a business. Now I have a personal facebook and spotify account be...

  • Newbie
  • I first signed up for spotify using my facebook "business" account which means you don't have the ability to have "friends" on facebook, or a real profile since it is just connected to a business. No...
  • Josh
  • Community Legend
  • 316 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 316 Views
  • 1 replies
  • 0 likes

Account info

I was wondering if I had a free account or the premium account. I got an email saying I signed up for a premium account when I didn't sign up for one. So do I have a free account or the premium one?

  • Visitor
  • I was wondering if I had a free account or the premium account. I got an email saying I signed up for a premium account when I didn't sign up for one. So do I have a free account or the premium one?
  • Josh
  • Community Legend
  • 428 Views
  • 1 replies
  • 0 likes
  • 428 Views
  • 1 replies
  • 0 likes