Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hey, I am testing "premium for 30 days" right now. When do I have to deactivate/ cancel it, so that I won't get charged for? Can I cancel it now and keep using it until the end of the trial phase? If I decide to keep premium or unlimited can I cancel...
Any help guys? I need to hear some music
So is there an option available to buy premium or gift cards with paypal WITHOUT creditcard? because i have no creditcard at all and it says i have to link it.
Hi All my playlists have gone in the desktop version. The client still states that I have Spotify Premium, but none of the playlists are present. They are however visible on my phone. I've tried loggin out, and back in again. No playlists appear. How...
So I disabled my facebook account because I was way too distracted/needed to allocate my time for my final exams! This resulted in the deletion of my playlists as well as disabling my spotify premium subscription! Not really sure why and how to get i...
I have Spotify on my work computer and on my home computer. My work computer has playlists I have subscribed to and have made up on my own. When I use my spotify account at home...those playlists don't show up. Why is that and how I can I resolve thi...
I keep getting notifications that songs are being added from a playlist I unsubscribed to. How do i get rid of this? It is pretty annoying
Hello, I wonder if anyone could help me. I bought my girlfriend a premium spotify subscription for her birthday. I bought it in the UK, she lives in holland. When she tried to regiser the e-card on her laptop in holland, she got a message saying that...
Hi, I've been a premium subscriber for several years but as of today I cannot login on the spotify app and when I login on the spotify website it says I am using spotify free, despite my bank account having been charged. All playlists also have disap...
I unsubscribed to a playlist a while ago and I continue to recieve notifications from it when the person adds new songs. I tried resubscribing and unsubscrbing numerous times and logging in and out numerous times. This is incredubly frustrating and I...
My spotify acocunt has been hijacked. I have used spotify for years now, but somone else is now using my account, has changed the email adress, personal details and password. They have also deleted my playlist. I can now only get access via my facebo...
Someone else is using my account, making new playlists, deleting mine and so on. Can one of you kind moderators kick them off my account and log out off all devices??? Thanks.
Hi spotify!When my free trial runs out can i get a full version? How do i get all my music back! Please help!Kate xxx
Hello all i just recently received a $10 spotify giftcard. I activated it and got spotify UNLIMITED is there anyway i can change it to spotify premium? I need the offline mode for my phone since i'm taking a roadtrip and the music will eat up most of...
Hi, I'm from Sweden but I've been in australia for 7 months and since 1 month ago I can't sign in to my spotify account from my iPhone and suddenly all my songs are unsynced again. I just get the error 408 as soon as I try to log in, help please?
I got a new iphone 5 today and when I log into spotify for the first time it says "48 hours remaining of your trial" even though I have been a premium member for a long time and it always worked on my old iphone. What can I do?
I have a premium account...just logged in on my iPhone and EVERYTHING is gone and I'm not even recognized as having an ongoing premium account. Tried on my laptop computer and same thing shows. Please help.
When the 48 hour trial ends will I lose all of my starred music if not can I still listen to it for free still.
So I downloaded the Spotify app on my iPhone, intending to upgrade to a premium account and it started me with 40 free hours. The problem is, now I don't have any starred music, playlists, following/followers, etc. Recommendations are reset and every...
Hi I'm moving house and am unable to keep my Virgin Media service. I want to keep my Spotify account exactly as it is, but decouple it from my Virgin account. Will that happen automatically, or is there something that can be done now? Andy