Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88847 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
758770 Views
18 replies
29 likes
I am somewhat confused.. I have a premium account that I use to loggin on my computer and I attempted to log into spotify on my tv and all of my playlists are gone... I've signed out and back in and nothing. I can't seem to sign in with my facebook s...
I am somewhat confused.. I have a premium account that I use to loggin on my computer and I attempted to log into spotify on my tv and all of my playlists are gone... I've signed out and back in and ...
Community Legend
493 Views
7 replies
0 likes
Is it possible to convert my facebook spotify account which I have unlimited on, to a regular account as to let me change the password? I want to have a password for spotify independent of my facebook account.
Is it possible to convert my facebook spotify account which I have unlimited on, to a regular account as to let me change the password? I want to have a password for spotify independent of my faceb...
Community Legend
10123 Views
1 replies
1 likes
Hey, I have two spotify accounts - csutherland and callysutherland. Would it be possible for my csutherland account to be deleted please? I just wish to make things a little more streamlined! Thank you!
Hey, I have two spotify accounts - csutherland and callysutherland. Would it be possible for my csutherland account to be deleted please? I just wish to make things a little more streamlin...
Community Legend
288 Views
1 replies
0 likes
Hello all. My account has been compromised and my email and password has been changed. I am oonly able to contact you through Facebook login. I sent a email to support nearly 2 days ago and i'm still waiting for a reply. This person is messing with m...
Hello all. My account has been compromised and my email and password has been changed. I am oonly able to contact you through Facebook login. I sent a email to support nearly 2 days ago an...
Community Legend
797 Views
13 replies
0 likes
I paid for premium yesterday and it still won't let me listen to anything but the free radio
I paid for premium yesterday and it still won't let me listen to anything but the free radio
Community Legend
454 Views
3 replies
0 likes
So I just moved to another country, but had an account in USA. I was able to listen for 14 days and now can't, so it says to upgrade to a premium account. When I try, it just says "Spotify is not available in your country." Is there any way to upgrad...
So I just moved to another country, but had an account in USA. I was able to listen for 14 days and now can't, so it says to upgrade to a premium account. When I try, it just says "Spotify is not ava...
Community Legend
274 Views
1 replies
0 likes
Jag köpte 14 sept först 2 premiumkort till mina barn att ladda från min dator till deras iphones. Har gjort det förut. Detta gick inte, koden var inte godkänd (invalid) . Då gick jag tillbaka till ICA affären som jag köpt dessa dom ville att jag skul...
Jag köpte 14 sept först 2 premiumkort till mina barn att ladda från min dator till deras iphones. Har gjort det förut. Detta gick inte, koden var inte godkänd (invalid) . Då gick jag tillbaka ti...
Community Legend
652 Views
1 replies
0 likes
Hi, My music is keeep pausinh and it says that its used somewhere Else... I have a feeling its one of my devices in Sweden but i changed the password but its still Being used .. Any help?
Hi, My music is keeep pausinh and it says that its used somewhere Else... I have a feeling its one of my devices in Sweden but i changed the password but its still Being used .. Any help?
Community Legend
1928 Views
5 replies
0 likes
Hi Spotify Community Im having trouble using my spotify I am recently working in Turkey have been using my spotify down here with great joy But i also recently changed bank and now im not paying with the right creditcard no more and now i cant pay mo...
Hi Spotify Community Im having trouble using my spotify 😞 I am recently working in Turkey have been using my spotify down here with great joy 🙂 But i also recently changed bank and now...
Community Legend
554 Views
5 replies
0 likes
My Facebook has been disabled and its linked to my spotify. I'm being charged and I can't reactivate it. Is there a contact number for customer services? Is it possible to use my email address and change to a spotify account?
My Facebook has been disabled and its linked to my spotify. I'm being charged and I can't reactivate it. Is there a contact number for customer services? Is it possible to use my email address and ch...
Not applicable
307 Views
1 replies
0 likes
Hi I'm trying to post a new message in the Help with other OS's about my BlackBerry. I'm getting an error which means I can't post, saying to correct the highlighted errors and post again. There's nothing highlighted for me to change. Any ideas? Than...
Hi I'm trying to post a new message in the Help with other OS's about my BlackBerry. I'm getting an error which means I can't post, saying to correct the highlighted errors and ...
Spotify Legend
16357 Views
32 replies
3 likes
Today, two twitter accounts started following me and added my twitter account to a list called "Spotify Premium Codes". The accounts are @EliteViPHacks and @Spotify4Premium. Is there something I should/could do?
Today, two twitter accounts started following me and added my twitter account to a list called "Spotify Premium Codes". The accounts are @EliteViPHacks and @Spotify4Premium. ...
Community Legend
225 Views
1 replies
0 likes
I changed computer and I cannot anymore log in to my premium account because I have forgotten my user name and pass word of it. The monthly payment is still taking from my credit card but I don't know how I could get back my user name and password (n...
I changed computer and I cannot anymore log in to my premium account because I have forgotten my user name and pass word of it. The monthly payment is still taking from my credit card but I don't kno...
Community Legend
1667 Views
1 replies
0 likes
Hi there. I signed up for the first time in US and now moved back to Portugal Europe. Since a few days ago both in my iPad and iPhone the same error 408 occurs every time I try to sign in. I've read that it's due to this moving around from one place ...
Hi there. I signed up for the first time in US and now moved back to Portugal Europe. Since a few days ago both in my iPad and iPhone the same error 408 occurs every time I try to sign in. I've read ...
Community Legend
337 Views
1 replies
0 likes
Hello, I have received a 3 month Spotify Premium gift for which I have a code. When I follow the link I got via email it says: "You can not redeem this code, you have another product than this product would give you. To redeem this code, please eithe...
Hello, I have received a 3 month Spotify Premium gift for which I have a code. When I follow the link I got via email it says: "You can not redeem this code, you have another product than this produc...
Community Legend
399 Views
1 replies
0 likes
Spotify should change name. Spotify often quits unexpectedly, but ever since I changed to PREMIUM and started using it on my iPhone5, the following pattern happens: 1. SPOTIFY quits every second time I add a song to a playlist. 2. SPOTIFY quits every...
Spotify should change name. Spotify often quits unexpectedly, but ever since I changed to PREMIUM and started using it on my iPhone5, the following pattern happens: 1. SPOTIFY...
Community Legend
460 Views
2 replies
0 likes
Hi, I used to be a premium member in France (account), used the bank card in France. But I moved to Bangkok, Thailand since last month. I can not use spotify in Thailand. I've tried to fill my Thai card but it can't be changed. So, If i have another ...
Hi, I used to be a premium member in France (account), used the bank card in France. But I moved to Bangkok, Thailand since last month. I can not use spotify in Thailand. I've tried to fill my Th...
Community Legend
353 Views
1 replies
0 likes
I cannot download any music on Spotify. What do I pay after my first free month? I'm not sure if I have one subscription or two. I saw no way to download music after signing up. So I signed up again. The message said there is someone already using th...
I cannot download any music on Spotify. What do I pay after my first free month? I'm not sure if I have one subscription or two. I saw no way to download music after sig...
Community Legend
210 Views
1 replies
0 likes
deleted my playlist called 80s hit
deleted my playlist called 80s hit
Community Legend
299 Views
2 replies
0 likes
The bank card that is tied to this account was stolen. Charges were racked up and the card is now disabled. I'm due to be billed in a few days but I don't have new account information yet and won't til some disputed charges are cleared up. Can billin...
The bank card that is tied to this account was stolen. Charges were racked up and the card is now disabled. I'm due to be billed in a few days but I don't have new account information yet...
Community Legend
654 Views
1 replies
0 likes
