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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4855 Views
  • 1 replies
  • 9 likes
  • Security
  • 4855 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 467162 Views
  • 977 replies
  • 111 likes
  • Account
  • 467162 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206274 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206274 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 116358 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 116358 Views
  • 72 replies
  • 12 likes

Any Form of Contact with Spotify ?!?

So I need to close my Spotify account urgently due to a personal reason. I have emailed contact us twice, tweeted no end of times and asked on here and I am still getting absolutely no response from anybody. Its a shame that the quickness they take t...

  • Casual Listener
  • So I need to close my Spotify account urgently due to a personal reason.  I have emailed contact us twice, tweeted no end of times and asked on here and I am still getting absolutely no response...
  • Peter__
  • Community Legend
  • 259 Views
  • 2 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 259 Views
  • 2 replies
  • 0 likes

how do i close my account urgently

I have emailed the contact us twice now and would like my account completely cancelled from immediate effect. I have had no response and this is causing me a great deal of distress please can somebody contact me

  • Casual Listener
  • I have emailed the contact us twice now and would like my account completely cancelled from immediate effect.  I have had no response and this is causing me a great deal of distress please can s...
  • Taylor
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 208 Views
  • 1 replies
  • 0 likes

bought a wrong ecard online with maestro :(

hi, since spotify does not support payments with maestro ( belgium) i was searching on the web for some e-card so i still could pay with maestro but now ive bought a e-card from another country thought it doesnt make any diffrence but when i enter th...

  • Casual Listener
  • hi, since spotify does not support payments with maestro ( belgium) i was searching on the web for some e-card so i still could pay with maestro but now ive bought a e-card from another country thoug...
  • dmeesen
  • Casual Listener
  • 204 Views
  • 2 replies
  • 0 likes
  • 204 Views
  • 2 replies
  • 0 likes

Signing up

Hey, so i tried signing up for Spotify Premium but it told me my card and account country did not match? I've tried a few times with the same result and verified that my chosen country is in fact Ireland and the card an account is Irish. Help Kathrin...

  • Newbie
  • Hey, so i tried signing up for Spotify Premium but it told me my card and account country did not match? I've tried a few times with the same result and verified that my chosen country is in fact Ire...
  • Josh
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

recuperar listas perdidas

cambie de usuario en mi ordenador y cuando quise regresar al mio antiguo todas las listas se habian borrado, es decir, esta vacio completamente y nose como recuperarlas. El caso es que mi antiguo usuario sigue apareciendo en spotify con mis listas pe...

  • Newbie
  • cambie de usuario en mi ordenador y cuando quise regresar al mio antiguo todas las listas se habian borrado, es decir, esta vacio completamente y nose como recuperarlas. El caso es que mi antiguo usu...
  • user-removed
  • Not applicable
  • 379 Views
  • 4 replies
  • 0 likes
  • 379 Views
  • 4 replies
  • 0 likes

Problems with premium account activation on laptop

Hi, I just upgraded my account to premium for a month for 10.99 EU. I redeemded a code that I got through www.spotifypremium.nl. I logged out and in again after redeeming my code. However, spotify is still saying I went over my 10 hour timelimit. On ...

  • Casual Listener
  • Hi,   I just upgraded my account to premium for a month for 10.99 EU. I redeemded a code that I got through www.spotifypremium.nl. I logged out and in again after redeeming my code. However,...
  • Sam
  • Spotify
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Password Reset Isn't Working?

Hi: I logged back in via FB for the first time in a long, long time and downloaded the app.I tried logging in through the app, using the username it gave me, but couldn't remember the password.I then tried using the email address I use to log into FB...

  • Visitor
  • Hi:  I logged back in via FB for the first time in a long, long time and downloaded the app. I tried logging in through the app, using the username it gave me, but couldn't remember the passw...
  • user-removed
  • Not applicable
  • 370 Views
  • 2 replies
  • 0 likes
  • 370 Views
  • 2 replies
  • 0 likes

Country

On my profile my country is set as Ireland. I try to change it to Uk as I live in N.Ireland, it gives me the opion of Ire or UK but when I change it it won't save it. Can anyone tell me why?

  • Casual Listener
  • On my profile my country is set as Ireland. I try to change it to Uk as I live in N.Ireland, it gives me the opion of Ire or UK but when I change it it won't save it. Can anyone tell me why?  ...
  • Superlee03
  • Casual Listener
  • 197 Views
  • 2 replies
  • 0 likes
  • 197 Views
  • 2 replies
  • 0 likes

Error 101

I've had a premium spotify account for several years now and I've never had anything annoying happening before. Could anyone, please without asking me what I've tried so far, tell me how I can access spotify. This problem ("error 101") has appearentl...

  • Newbie
  • I've had a premium spotify account for several years now and I've never had anything annoying happening before.   Could anyone, please without asking me what I've tried so far, tell me how I...
  • Peter__
  • Community Legend
  • 687 Views
  • 6 replies
  • 0 likes
  • 687 Views
  • 6 replies
  • 0 likes

Can't browse spotify library with sonos controller

Hi all, Is this the place to contact spotify support? My problem: since two weeks I can't browse in the spotify library anymore using my Sonos controller. When I login with a different account browsing does work. According to the Sonos helpdesk (with...

  • Visitor
  • Hi all,   Is this the place to contact spotify support?   My problem: since two weeks I can't browse in the spotify library anymore using my Sonos controller. When I login with a di...
  • Peter__
  • Community Legend
  • 499 Views
  • 1 replies
  • 0 likes
  • 499 Views
  • 1 replies
  • 0 likes

Solved!! Spotify says my premium has expired!

Hi! I pay my Spotify-Premium account through Telia in Sweden. They says that I´ve no expired payments or what so ever. Telia claims that I've my premium activated. But when I´m logging in on spotify it says that my Premium has expired? Please, check ...

  • Newbie
  • Hi!   I pay my Spotify-Premium account through Telia in Sweden. They says that I´ve no expired payments or what so ever. Telia claims that I've my premium activated. But when I´m logging in ...
  • Peter__
  • Community Legend
  • 940 Views
  • 1 replies
  • 0 likes
  • 940 Views
  • 1 replies
  • 0 likes

Playlists deleted unable to restore

Spotify was recently removed from my facebook account, and when I went to use spotify again I had to log in (hasn't happened since initially installing spotify three years ago). When I logged back in, all of my playlists were gone. On my online profi...

  • Newbie
  • Spotify was recently removed from my facebook account, and when I went to use spotify again I had to log in (hasn't happened since initially installing spotify three years ago). When  I logged b...
  • Peter__
  • Community Legend
  • 273 Views
  • 1 replies
  • 2 likes
  • Account
    Other
  • 273 Views
  • 1 replies
  • 2 likes

Solved!! Email suggested artists - Wrong name!

I got an email this morning with suggested artists based on what I had listened to. The problem is that the name they sent it to is not mine, nor do I know anyone with that name so it's not someone who has borrowed my account, and the suggested artis...

  • Casual Listener
  • I got an email this morning with suggested artists based on what I had listened to. The problem is that the name they sent it to is not mine, nor do I know anyone with that name so it's not someone w...
  • Peter__
  • Community Legend
  • 348 Views
  • 3 replies
  • 0 likes
  • Other
  • 348 Views
  • 3 replies
  • 0 likes

account has dropped down to free

Could someone from spotify please get in touch to solve my problem,I pay for spotify premium through virgin media.my account on 21st November dropped down to free version and now won't work on my mobile or tablet.I messaged sport but still haven't he...

  • Casual Listener
  • Could someone from spotify please get in touch to solve my problem,I pay for spotify premium through virgin media.my account on 21st November dropped down to free version and now won't work on my mob...
  • Peter__
  • Community Legend
  • 357 Views
  • 4 replies
  • 0 likes
  • Account
  • 357 Views
  • 4 replies
  • 0 likes

Problems with Contacting Spotify?

Hi I've been having problems contacting Spotify on my account. When I submit somethng in the contact form I never get a confirmation email or response from Spotify. Not sure if its problem with my email or if they haven't gotten it through the contac...

  • Newbie
  • Hi I've been having problems contacting Spotify on my account. When I submit somethng in the contact form I never get a confirmation email or response from Spotify.  Not sure if its problem with...
  • Sam
  • Spotify
  • 253 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Other
  • 253 Views
  • 2 replies
  • 0 likes

LOST MY ACCOUNT!!!!

Ok so I was trying to login onto my Spotify on my ipod and it wouldn't let me cause I couldn't remember my login info. Then I tried looking it up and ended up deleting the "app" from my facebook account (idk why I did that) so then I tried to go on s...

  • Casual Listener
  • Ok so I was trying to login onto my Spotify on my ipod and it wouldn't let me cause I couldn't remember my login info.  Then I tried looking it up and ended up deleting the "app" from my faceboo...
  • Christoffer
  • Community Legend
  • 306 Views
  • 3 replies
  • 0 likes
  • Account
  • 306 Views
  • 3 replies
  • 0 likes

I can't change my payment info, I am stuck with SofortDauerauftrag

Hello, I have been a Spotify User since the start in Germany and did choose SofortDauerauftrag as payment back then. I wanted to cancel my subsription this month and deleted the bank transfer in my bank account, because the cancel page told(still tel...

  • Newbie
  • Hello, I have been a Spotify User since the start in Germany and did choose SofortDauerauftrag as payment back then. I wanted to cancel my subsription this month and deleted the bank transfer in my...
  • Christoffer
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 162 Views
  • 1 replies
  • 0 likes

Solved!! From premium to free account

A couple of weeks ago I got some problems with my spotify account. I was told that I hadn't made my payment or that there had been some kind of problem at doing it. I've been premium till today. I've just logged in and saw that I was no longer premiu...

  • Regular
  • A couple of weeks ago I got some problems with my spotify account. I was told that I hadn't made my payment or that there had been some kind of problem at doing it. I've been premium till today....
  • Peter__
  • Community Legend
  • 455 Views
  • 5 replies
  • 0 likes
  • 455 Views
  • 5 replies
  • 0 likes

twin accounts

I seem to have two accounts using the same login details I have received a not very helpful reply from an email enquiry Please help me to rectify this

  • Casual Listener
  • I seem to have two accounts using the same login details I have received a not very helpful reply from an email enquiry Please help me to rectify this
  • Adam
  • Roadie
  • 304 Views
  • 5 replies
  • 0 likes
  • 304 Views
  • 5 replies
  • 0 likes