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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 170429 Views
  • 695 replies
  • 57 likes
  • Account
  • 170429 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1089778 Views
  • 118 replies
  • 104 likes
  • Account
  • 1089778 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51817 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51817 Views
  • 58 replies
  • 8 likes

Solved!! Bought subscription to wrong account

I'm hoping someone here can help. I was showing a family member how Spotify works and she wanted to purchase a subscription. I accidentally bought her subscription on MY account. Once I realized this, I signed off, created a new account for her and s...

  • Casual Listener
  • I'm hoping someone here can help. I was showing a family member how Spotify works and she wanted to purchase a subscription. I accidentally bought her subscription on MY account. Once I realized this...
  • omgirl
  • Casual Listener
  • 523 Views
  • 2 replies
  • 0 likes
  • 523 Views
  • 2 replies
  • 0 likes

Spotify in India

Is there any chance of Spotify coming to India ?

  • Newbie
  • Is there any chance of Spotify coming to India ?
  • Peter__
  • Community Legend
  • 421 Views
  • 2 replies
  • 0 likes
  • 421 Views
  • 2 replies
  • 0 likes

I can not recover my password because my email account is expired

How can I recover my password if I have no access to my initial email account (the account that I used a long time ago when I first installed Spotify)?? I have a premium account and I have no access now because I forgot my password and I deleted my c...

  • Casual Listener
  • How can I recover my password if I have no access to my initial email account (the account that I used a long time ago when I first installed Spotify)?? I have a premium account and I have no acces...
  • isabelrj
  • Casual Listener
  • 352 Views
  • 2 replies
  • 0 likes
  • 352 Views
  • 2 replies
  • 0 likes

Payments. Beeing charged, but downgrated to free version?

Hi folks From my bank acount i can see that I´ve beeing charged and have payed for my premium spotify, but for some reason I can only acces the free acount? Why is this? PLease help

  • Newbie
  • Hi folks From my bank acount i can see that I´ve beeing charged and have payed for my premium spotify, but for some reason I can only acces the free acount? Why is this? PLease help
  • Peter__
  • Community Legend
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

"Sofort Dauerauftrag" not available, it was before.

Hey there, I would love 2 get premium, but I can't choose "Sofort Dauerauftrag" and I can't use any other payment options. It was available at the time I had premium, but why is it now not avaible?:< Greets from germany

  • Regular
  • Hey there, I would love 2 get premium, but I can't choose "Sofort Dauerauftrag" and I can't use any other payment options. It was available at the time I had premium, but why is it now not avaib...
  • pqsLoud
  • Regular
  • 783 Views
  • 12 replies
  • 0 likes
  • 783 Views
  • 12 replies
  • 0 likes

Solved!! Many songs became unavailable after upgrading to unlimited

Dear spotify community, I recently upgraded to spotify unlimited. As I did that, many of my songs, that I used to listen to, became unavailable in my country. The tracks were available before my subscription. Why is that? I hope someone can help me, ...

  • Visitor
  • Dear spotify community,  I recently upgraded to spotify unlimited. As I did that, many of my songs, that I used to listen to, became unavailable in my country. The tracks were available before...
  • user-removed
  • Not applicable
  • 1432 Views
  • 6 replies
  • 0 likes
  • 1432 Views
  • 6 replies
  • 0 likes

Playlist subscriber counts not updating

So a few playlists that I'm following and have made are not updating the "follow" count accordingly. Weird.. it's been like this for about 3 weeks? Anyone know what's up?

  • Roadie
  • So a few playlists that I'm following and have made are not updating the "follow" count accordingly. Weird.. it's been like this for about 3 weeks? Anyone know what's up?
  • Joe
  • Community Legend
  • 329 Views
  • 5 replies
  • 0 likes
  • 329 Views
  • 5 replies
  • 0 likes

Username help

Hey guys, I created a spotify account using a username instead of facebook. I decided to link my facebook to spotify, but it still uses my username. So when I follow someone they see my username instead of my actual name. Is there anyway to change th...

  • Casual Listener
  • Hey guys, I created a spotify account using a username instead of facebook. I decided to link my facebook to spotify, but it still uses my username. So when I follow someone they see my username inst...
  • Adam
  • Roadie
  • 419 Views
  • 3 replies
  • 0 likes
  • 419 Views
  • 3 replies
  • 0 likes

Free account problems

My free Spotify account has stopped filling up with 10 hours every month. Sometimes it works but suddenly it is warning that there's only, for example, 40 minutes left, but if I don't use the account for a couple of days it goes back to normal but on...

  • Casual Listener
  • My free Spotify account has stopped filling up with 10 hours every month. Sometimes it works but suddenly it is warning that there's only, for example, 40 minutes left, but if I don't use the ac...
  • maddessyster
  • Casual Listener
  • 244 Views
  • 2 replies
  • 0 likes
  • 244 Views
  • 2 replies
  • 0 likes

Solved!! Premium user. the geoblocking isgetting worst and worst :(

Hi everyone , I'm a premium customer since long years now and i would never think about unsubcribing from it.I would never think of it, untill not so long ago where i start to realize that the geoblocking politic is getting more and more drastic I un...

  • Casual Listener
  • Hi everyone ,    I'm a premium customer since long years now and i would never think about unsubcribing from it. I would never think of it, untill not so long ago where i start to realiz...
  • Adam
  • Roadie
  • 1188 Views
  • 1 replies
  • 0 likes
  • 1188 Views
  • 1 replies
  • 0 likes

Cargo en el banco pero no se activa premium

Tengo hecho el cargo en mi banco pero no se activa la cuenta como premium, parece que hay que esperar unos dias, cuantos dias es necesario y como se que no hay otro problema?

  • Newbie
  • Tengo hecho el cargo en mi banco pero no se activa la cuenta como premium, parece que hay que esperar unos dias, cuantos dias es necesario y como se que no hay otro problema?
  • Patricia
  • Spotify Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Solved!! I can't change my country to Italy - no way

I've registered with my account in Norway but I'm in Italy and I want to change the country in my account settings. Unfortunately when I choose Italy in the tab (it is the tab in which I also should put details about my card) everything disappear and...

  • Visitor
  • I've registered with my account in Norway but I'm in Italy and I want to change the country in my account settings. Unfortunately when I choose Italy in the tab (it is the tab in which I also should ...
  • Joe
  • Community Legend
  • 461 Views
  • 13 replies
  • 0 likes
  • 461 Views
  • 13 replies
  • 0 likes

Solved!! Cant Start Premium Trial due to Card Limitation

So I attempted to start the premium trial adding my VISA card, and it declined it. I took a look at my transaction histroy on the cards site and I can see spotify is trying to take 1 cent (obviously a minimum possible legitimate transaction or someth...

  • Regular
  • So I attempted to start the premium trial adding my VISA card, and it declined it. I took a look at my transaction histroy on the cards site and I can see spotify is trying to take 1 cent (obviously ...
  • Peter__
  • Community Legend
  • 397 Views
  • 5 replies
  • 0 likes
  • 397 Views
  • 5 replies
  • 0 likes

pressed wrong update

Hi - So I just switched my card and meant to upgrade my account... but I accidentally paid for unlimited. Then I couldn't understand why it wasn't working on my phone - but I actually meant to upgrade to Premium. Is there any way I can get a refund o...

  • Casual Listener
  • Hi - So I just switched my card and meant to upgrade my account... but I accidentally paid for unlimited. Then I couldn't understand why it wasn't working on my phone - but I actually meant to upgrad...
  • Peter__
  • Community Legend
  • 152 Views
  • 5 replies
  • 0 likes
  • 152 Views
  • 5 replies
  • 0 likes

Can't play Music on Webplayer

Hi Guys, im using the Webplayer when im at Work. Since 1 week i can't play music in the Webplayer. There is no Error. Everything looks fine, if i doubleclick a song or radio (It doesn't matter). There is no "Pop Up" that the Music is on. Normally the...

  • Casual Listener
  • Hi Guys,   im using the Webplayer when im at Work. Since 1 week i can't play music in the Webplayer. There is no Error. Everything looks fine, if i doubleclick a song or radio (It doesn't ma...
  • Dimlo
  • Casual Listener
  • 3232 Views
  • 2 replies
  • 1 likes
  • 3232 Views
  • 2 replies
  • 1 likes

Someone else is using my spotify

Someone else is using my spotify could you please reset my devices? 

  • Casual Listener
  • Someone else is using my spotify could you please reset my devices? 
  • Taylor
  • Community Legend
  • 114 Views
  • 1 replies
  • 0 likes
  • 114 Views
  • 1 replies
  • 0 likes

Store-bought card doesn't work.

I bought a 100kr (10 Euro) spotify card earlier today at my local shop, and now when i try to cash it in it says that it doesn't work. "The Premium code you entered is invalid. Please check that you have typed it correctly."I know i've typed it in co...

  • Casual Listener
  • I bought a 100kr (10 Euro) spotify card earlier today at my local shop, and now when i try to cash it in it says that it doesn't work.  " The Premium code you entered is invalid. Please check ...
  • Taylor
  • Community Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Stolen iPod with spotify premium.

Hi, I have the samt problem. My iPod touch was also stolen, and my spotify premium account was open. Can you help me as well to log out or turn it off, so that the thieves can't use it?Thanks for fast help!

  • Casual Listener
  • Hi, I have the samt problem. My iPod touch was also stolen, and my spotify premium account was open. Can you help me as well to log out or turn it off, so that the thieves can't use it? Thanks for...
  • Taylor
  • Community Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Cannot pay for subscription

The issue is as follows: I have a history of paying for Premium yet when the next month comes around it never seems to keep the subscription going, I keep getting the message about failed payment. But today I found that I could login with my account,...

  • Newbie
  • The issue is as follows:    I have a history of paying for Premium yet when the next month comes around it never seems to keep the subscription going, I keep getting the message about f...
  • Peter__
  • Community Legend
  • 190 Views
  • 2 replies
  • 0 likes
  • 190 Views
  • 2 replies
  • 0 likes

Env: prod