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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1507 Views
  • 0 replies
  • 7 likes
  • Security
  • 1507 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445444 Views
  • 970 replies
  • 108 likes
  • Account
  • 445444 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198819 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198819 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108116 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108116 Views
  • 70 replies
  • 11 likes

Facebook connection

I signed up for Spotify Premium using my Facebook Account, but I want to access from my iPod Touch and iPad. Both are shared by my wife and most of the time, her Facebook is 'logged on'. Is it possible to re-link my Spotify Premium account to a regul...

  • Newbie
  • I signed up for Spotify Premium using my Facebook Account, but I want to access from my iPod Touch and iPad.  Both are shared by my wife and most of the time, her Facebook is 'logged on'.  ...
  • Peter__
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Double Accounts

I think I have two accounts - one under my username: yehforvina and another that is linked to my facebook. On one of my computers, it has totally different playlists than the spotify on my other account. How do I link these two? Thanks!

  • Newbie
  • I think I have two accounts - one under my username: yehforvina and another that is linked to my facebook. On one of my computers, it has totally different playlists than the spotify on my other acco...
  • Peter__
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

All gone!!!!

Help!! I accedently preesed new on spotify though I´m not, have had an free account for like 3-4 years and now everything is gone... Please help!!!!!!!!!!!!!

  • Newbie
  • Help!! I accedently preesed new on spotify though I´m not, have had an free account for like 3-4 years and now everything is gone... Please help!!!!!!!!!!!!!
  • Dina1
  • Newbie
  • 169 Views
  • 2 replies
  • 0 likes
  • 169 Views
  • 2 replies
  • 0 likes

Spotify not working on timeline

The timeline won't show most things like top artist. How do I fix it?

  • Gig Goer
  • The timeline won't show most things like top artist. How do I fix it?
  • 368 Views
  • 0 replies
  • 0 likes
  • 368 Views
  • 0 replies
  • 0 likes

Can't get a password for my device.

Hi PLEASE HELP !!!!! I have followed instructions to set up my sonos system with my new premium subscription. I received an email with my device username but when I follow the link to set up a password it sends me in circles.What is wrong? Am I missi...

  • Newbie
  • Hi PLEASE HELP !!!!! I have followed instructions to set up my sonos system with my new premium subscription. I received an email with my device username but when I follow the link to set up a passwo...
  • Peter__
  • Community Legend
  • 597 Views
  • 2 replies
  • 0 likes
  • 597 Views
  • 2 replies
  • 0 likes

How do I put my account on hold?

I am deactivating my Facebook for a month. Is there a way to put my Spotify premium account on hold during this time so I won't need to pay and still keep my playlists?

  • Casual Listener
  • I am deactivating my Facebook for a month. Is there a way to put my Spotify premium account on hold during this time so I won't need to pay and still keep my playlists?
  • Peter__
  • Community Legend
  • 6547 Views
  • 4 replies
  • 0 likes
  • 6547 Views
  • 4 replies
  • 0 likes

Technical error when trying to buy premium account

Hi am am trying to purchase a premium account with the 50% of student NUS Card. I get as far as entering the student card number and my DOB and then is says technical error. I have tried it on a new IPAD and my laptop. Can you help.

  • Casual Listener
  • Hi am am trying to purchase a premium account with the 50% of student NUS Card. I get as far as entering the student card number and my DOB and then is says technical error. I have tried it on a new ...
  • Peter__
  • Community Legend
  • 328 Views
  • 3 replies
  • 0 likes
  • 328 Views
  • 3 replies
  • 0 likes

downloading playlists for offline listening

Hi, i'm using Spotify Premium on my android tablet and wondered if it costs money to download my playlists for offline listening?

  • Newbie
  • Hi, i'm using Spotify Premium on my android tablet and wondered if it costs money to download my playlists for offline listening? 🙂
  • Peter__
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

offline access to this computer has been withdrawn

I have this problem every time I log on, does anyone know how to fix this, I have only tried to connect one device so far

  • Casual Listener
  • I have this problem every time I  log on, does anyone know how to fix this, I  have only tried to connect one device so far
  • Peter__
  • Community Legend
  • 697 Views
  • 1 replies
  • 0 likes
  • 697 Views
  • 1 replies
  • 0 likes

Adult content for minors

My son's free account profile definitely reflects he is 14, but on his Nook, he can get all sorts of adult content. How can I filter this out, and in reality shouldn't the service do that based upon age?

  • Visitor
  • My son's free account profile definitely reflects he is 14, but on his Nook, he can get all sorts of adult content.  How can I filter this out, and in reality shouldn't the service do that based...
  • Peter__
  • Community Legend
  • 934 Views
  • 1 replies
  • 0 likes
  • 934 Views
  • 1 replies
  • 0 likes

Cant access my receipts

Hi! Been trying a couple of days to access my receipts, but I only get a "connection to server lost" in my browser when I try. It used to work fine before, what's the problem? This is the page in question: https://www.spotify.com/se/account/subscript...

  • Casual Listener
  • Hi!   Been trying a couple of days to access my receipts, but I only get a "connection to server lost" in my browser when I try. It used to work fine before, what's the problem?   T...
  • Peter__
  • Community Legend
  • 448 Views
  • 3 replies
  • 0 likes
  • 448 Views
  • 3 replies
  • 0 likes

Superuser Contribution Switching my premium acct from old FB acct to my new one.

I recently had to deactivate my old FB acct and opened up a new one. How do I transfer my premium acct over to the new FB acct I'm using now without having to start a new spotify acct?

  • Newbie
  • I recently had to deactivate my old FB acct and opened up a new one. How do I transfer my premium acct over to the new FB acct I'm using now without having to start a new spotify acct?
  • Stupify
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

The most obnoxious email (spamming) policy ever implemented?

I really really need to not receive spotify emails. The number of emails per day is absolutely enormous! I have tried unchecking the boxes on my account and just did a second time (I'm reading a lot of posts saying there are two accounts, or there is...

  • Casual Listener
  • I really really need to not receive spotify emails.  The number of emails per day is absolutely enormous!  I have tried unchecking the boxes on my account and just did a second time (I'm re...
  • Steveu1222
  • Casual Listener
  • 606 Views
  • 5 replies
  • 0 likes
  • 606 Views
  • 5 replies
  • 0 likes

Phone still connected to a non-working account

Ok, so I was trying to connect my main spotify account to my main facebook account. I didn't know my main facebook account had a spotify account connected to it. I changed my main facebook's email address to my main spotify's email which was connecte...

  • Visitor
  • Ok, so I was trying to connect my main spotify account to my main facebook account. I didn't know my main facebook account had a spotify account connected to it. I changed my main facebook's email ad...
  • meahtenoha
  • Spotify
  • 333 Views
  • 7 replies
  • 0 likes
  • 333 Views
  • 7 replies
  • 0 likes

Cannot login to Spotify

Hello Spotify. After recently purchasing a account i cannot login to my spotify account anymore. Ive tried logging in with my facebook account aswell, it wont work. Do you have any troubleshooting for this kind of problems? REgards Marco, Denmark.

  • Casual Listener
  • Hello Spotify.   After recently purchasing a account i cannot login to my spotify account anymore.   Ive tried logging in with my facebook account aswell, it wont work.   D...
  • meahtenoha
  • Spotify
  • 1127 Views
  • 7 replies
  • 0 likes
  • 1127 Views
  • 7 replies
  • 0 likes

Getting charged twice...again!

I have been charged twice for the 2nd month in a row. Assumed that the system would adjust but no it appears that I have 2 accounts: Risingbrook and 1151258037. Both bening charged. Please can someone sort this, delete the 1151258037 account and cred...

  • Casual Listener
  • I have been charged twice for the 2nd month in a row. Assumed that the system would adjust but no it appears that I have 2 accounts: Risingbrook and 1151258037. Both bening charged. Please can someon...
  • meahtenoha
  • Spotify
  • 266 Views
  • 3 replies
  • 0 likes
  • 266 Views
  • 3 replies
  • 0 likes

Can't change credit card number for payment

Hello, I'm trying to change the credit card number of my payment method without success. What should I do?

  • Newbie
  • Hello,   I'm trying to change the credit card number of my payment method without success. What should I do?
  • jimbo2112
  • Regular
  • 1746 Views
  • 2 replies
  • 0 likes
  • 1746 Views
  • 2 replies
  • 0 likes

Unable to update my credit card

Mi credit card has expired, and I'm unable to update it. When I click at the link Spotify suggests, I cannot get any further even though I click on the VISA card option. Any ideas? Søren

  • Visitor
  • Mi credit card has expired, and I'm unable to update it. When I click at the link Spotify suggests, I cannot get any further even though I click on the VISA card option.   Any ideas? &nbsp...
  • jimbo2112
  • Regular
  • 474 Views
  • 6 replies
  • 0 likes
  • 474 Views
  • 6 replies
  • 0 likes

Can't upgrapde to Premium ?!

I'm a new spotify user - logged in through my facebook account. Got the app on the iPad, the softward for the MacBookPro... and not trying to get Premium - thought this would be easy as ready to give $10/month to this company. But no... tried on Safa...

  • Casual Listener
  • I'm a new spotify user - logged in through my facebook account. Got the app on the iPad, the softward for the MacBookPro... and not trying to get Premium - thought this would be easy as ready to give...
  • meahtenoha
  • Spotify
  • 449 Views
  • 7 replies
  • 2 likes
  • 449 Views
  • 7 replies
  • 2 likes

Paying for Premium but Account Shows as Non-Premium Account

I signed up for the premium trial a few months ago and decided that Spotify Premium wasn't for me. I decided to cancel the subscription prior to the trial ending but it already showed my account as being Free so I assumed it was automatically cancell...

  • Newbie
  • I signed up for the premium trial a few months ago and decided that Spotify Premium wasn't for me. I decided to cancel the subscription prior to the trial ending but it already showed my account as b...
  • David
  • Spotify Legend
  • 537 Views
  • 6 replies
  • 0 likes
  • 537 Views
  • 6 replies
  • 0 likes