Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80489 Views

9 replies

2 likes

Account
Login
  • 80489 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654119 Views

13 replies

4 likes

Account
  • 654119 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734608 Views

18 replies

29 likes

  • 734608 Views
  • 18 replies
  • 29 likes

Premium not working

I just bought premium on my iPhone, and whenever I try to listen to anything on the app, it tells me I'm not a premium member. I have the email confirmation, and I've logged out/in and everything.

Newbie

I just bought premium on my iPhone, and whenever I try to listen to anything on the app, it tells me I'm not a premium member. I have the email confirmation, and I've logged out/in and everything.

user-removed

Not applicable

287 Views

3 replies

0 likes

  • 287 Views
  • 3 replies
  • 0 likes

Facebook account

I don't use the facebook account that my spotify account is linked to so i would like to have an account with a different facebook account but i don't want to lose all of my saved playlists and I'm already paying for premium on my current account, Is...

Newbie

I don't use the facebook account that my spotify account is linked to so i would like to have an account with a different facebook account but i don't want to lose all of my saved playlists and I'm a...

202 Views

0 replies

0 likes

  • 202 Views
  • 0 replies
  • 0 likes

premium subscription not working

Hi, I downloaded a 48 hour premium subscription and have been using it on my laptop and ipod touch. It ran out so I downloaded the offer of a 30 day free premium trial - added my credit card details etc and on the laptop it says it is up and running ...

Casual Listener

Hi,  I downloaded a 48 hour premium subscription and have been using it on my laptop and ipod touch.  It ran out so I downloaded the offer of a 30 day free premium trial - added my credit c...

Shannonwichman1

Casual Listener

488 Views

4 replies

0 likes

  • 488 Views
  • 4 replies
  • 0 likes

Won't upgrade to premium

Hi,I paid for spotify premium but my PC version as well as iPhone version both keep saying I need to upgrade to stream on demand. I even recieved a receipt on my email. Help?

Newbie

Hi, I paid for spotify premium but my PC version as well as iPhone version both keep saying I need to upgrade to stream on demand. I even recieved a receipt on my email. Help?

user-removed

Not applicable

314 Views

2 replies

0 likes

  • 314 Views
  • 2 replies
  • 0 likes

Free for 30 days but can't access!

I have no user I'd or password to login to my free 30 days! How do I fix this??

Casual Listener

I have no user I'd or password to login to my free 30 days! How do I fix this??

153 Views

0 replies

0 likes

  • 153 Views
  • 0 replies
  • 0 likes

Premium but unable to play music on my mobile

Hi, i've upgraded to a premium account but am unable to play music on my mobile. I am using an iphone 3, I've tried logging out and back into my account and I've also tried deleting and reinstalling the app. any other suggestions?

Newbie

Hi,  i've upgraded to a premium account but am unable to play music on my mobile.  I am using an iphone 3, I've tried logging out and back into my account and I've also tried deleting and...

182 Views

0 replies

0 likes

  • 182 Views
  • 0 replies
  • 0 likes

PREMIUM NOT WORKING DAMNIT

WHY IS IT NOT WORKING!!!! LOTS OF PEOPLE ARE NOT GETTING THE SERVICES YOU INCESSANTLY ADVERTISED. FIX IT!!!!!!!!

Newbie

WHY IS IT NOT WORKING!!!! LOTS OF PEOPLE ARE NOT GETTING THE SERVICES YOU INCESSANTLY ADVERTISED. FIX IT!!!!!!!!

user-removed

Not applicable

234 Views

1 replies

0 likes

  • 234 Views
  • 1 replies
  • 0 likes

Gifted 6mo. Premium - No Premium Gained on CPU or Phone

I was gifted 6 months of premium. I have none of the premium benefits after redeeming the gift (none on CPU or phone).

Newbie

I was gifted 6 months of premium.  I have none of the premium benefits after redeeming the gift (none on CPU or phone).

166 Views

0 replies

0 likes

  • 166 Views
  • 0 replies
  • 0 likes

Upgrade to Premium not working?

I have just purchased a Premium account but it has not yet updated within the program or my phone. Have i missed somthing?Could someone please help?

Regular

I have just purchased a Premium account but it has not yet updated within the program or my phone. Have i missed somthing? Could someone please help?

user-removed

Not applicable

442 Views

3 replies

0 likes

  • 442 Views
  • 3 replies
  • 0 likes

Upgrade to Premium not working

I upgraded to Premium (30 day free trial advertised). On the desktop I still get ads and the annoying popups telling me to upgrade and on my phone it says feature is only available for Spotify Premium. If I select one of the ads again to upgrade it s...

Music Fan

I upgraded to Premium (30 day free trial advertised). On the desktop I still get ads and the annoying popups telling me to upgrade and on my phone it says feature is only available for Spotify Premiu...

user-removed

Not applicable

400 Views

2 replies

0 likes

  • 400 Views
  • 2 replies
  • 0 likes

Premium not working on Windows phone.

I just upgraded to Premium but if I login with my email, my Windows phone says I need premium. I tried to login with the user number on the receipt and in that case, it says invalid user name.

Newbie

I just upgraded to Premium but if I login with my email, my Windows phone says I need premium. I tried to login with the user number on the receipt and in that case, it says invalid user name.

user-removed

Not applicable

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Spotify Premium not registering on android mobile

After having the 48 hour trial on my mobile I decided to upgrae to premium, but now when I long into the spotify app it tells me the following: "Your free tial has expired. To Continue streaming music, you'll need Spotify Premium" How do I fix this a...

Newbie

After having the 48 hour trial on my mobile I decided to upgrae to premium, but now when I long into the spotify app it tells me the following:   "Your free tial has expired. To Continue str...

249 Views

0 replies

1 likes

  • 249 Views
  • 0 replies
  • 1 likes

Local music not listed

Servus, i updated a few songs to my playlist, but spotify is importing the songs i got on my pc to the playlist instead of the spotify arsenal or whatever. So, friends are listening to my playlist but cant listen to the songs which are imported from ...

Visitor

Servus,   i updated a few songs to my playlist, but spotify is importing the songs i got on my pc to the playlist instead of the spotify arsenal or whatever.   So, friends are liste...

180 Views

0 replies

0 likes

  • 180 Views
  • 0 replies
  • 0 likes

needhelp

Just paid the 10 dollars but it still says that I have not and took the money from my bank

Newbie

Just paid the 10 dollars but it still says that I have not and took the money from my bank

161 Views

0 replies

0 likes

  • 161 Views
  • 0 replies
  • 0 likes

Premium not working

I just upgraded to Premium but can't play any songs on my existing playlist on my phone. I have reinstalled the app and I login with my username jakorfha. Not my email address. Please help.

Newbie

I just upgraded to Premium but can't play any son gs on my existing playlist on my phone. I have reinstalled the app and I login with my username jakorfha. Not my email address. Please help.

user-removed

Not applicable

208 Views

1 replies

0 likes

  • 208 Views
  • 1 replies
  • 0 likes

Spotify premium

Hi there. i have recently subscribed to Spotify Premium on my desktop. previously i had a free trial on my mobile. i cant seem to link up the new premium subscription with the app on my iphone. i have deleted the app and reinstalled and it says "Spot...

Newbie

Hi there. i have recently subscribed to Spotify Premium on my desktop. previously i had a free trial on my mobile. i cant seem to link up the new premium subscription with the app on my iphone. i hav...

Desi

Casual Listener

447 Views

2 replies

0 likes

  • 447 Views
  • 2 replies
  • 0 likes

All Playlists Erased!?!?!?

All of my playlists erased (except one) on my computer! I was able to still play them on my iphone for a few days, but today my spotify on my phone started fastfowarding every ten seconds so to stop this I uninstalled spotify and reinstalled. Now whe...

Casual Listener

All of my playlists erased (except one) on my computer!  I was able to still play them on my iphone for a few days, but today my spotify on my phone started fastfowarding every ten seconds so to...

201 Views

0 replies

0 likes

  • 201 Views
  • 0 replies
  • 0 likes

i need help NOW

Does anybody have a telephone number for live support for spotify?

Newbie

Does anybody have a telephone number for live support for spotify?

user-removed

Not applicable

248 Views

1 replies

0 likes

  • 248 Views
  • 1 replies
  • 0 likes

offline

How to Do I get specify online on my mobile ? I am logged in but offline

Casual Listener

How to Do I get specify online on my mobile ? I am logged in but offline

172 Views

0 replies

0 likes

  • 172 Views
  • 0 replies
  • 0 likes

Spotify Premium not working on new comp?

Hi all. Just as it says really. I've installed spotify on a new machine, logged in but it seems to think I'm using a free account? Why isn't the fact that I subscribe to premium showing up? Thanks

Newbie

Hi all.   Just as it says really. I've installed spotify on a new machine, logged in but it seems to think I'm using a free account? Why isn't the fact that I subscribe to premium showing up...

176 Views

0 replies

0 likes

  • 176 Views
  • 0 replies
  • 0 likes