Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80521 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654213 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734741 Views
18 replies
29 likes
Q1: Why is it so extremely difficult to delete an account on Spotify?Q2: Why not just a "delete account" button?For the 4th time, please terminate this account, thank you./jysk3000
Q1: Why is it so extremely difficult to delete an account on Spotify? Q2: Why not just a "delete account" button? For the 4th time, please terminate this account, thank you. /jysk3000
Not applicable
313 Views
3 replies
0 likes
Spotify is MP3 digital music? How many bits and what scan rate?
Spotify is MP3 digital music? How many bits and what scan rate?
Not applicable
824 Views
1 replies
0 likes
I currently have Spotify Premium for 6 months. I have made a new Facebook account and want to transer Spotify and my 6month subscription to my new Facebook account. Is there anyway to do this? Thanks for any advice
I currently have Spotify Premium for 6 months. I have made a new Facebook account and want to transer Spotify and my 6month subscription to my new Facebook account. &nbs...
Community Legend
1672 Views
4 replies
0 likes
I am very frustrated right now. Having sent emails to support - and had absolutely no help whatsoever, I don't know what else to do. I have checked through my receipts online, and I have been charged 3x £9.99 for 15 downloads at a time. We do NOT dow...
I am very frustrated right now. Having sent emails to support - and had absolutely no help whatsoever, I don't know what else to do. I have checked through my receipts online, and I have b...
Casual Listener
929 Views
5 replies
0 likes
Hello, could you please delete my Account? I got no reply with the contact-form on your page. So could you please delete it? Thanks in advance, Johannes Wolf
Hello, could you please delete my Account? I got no reply with the contact-form on your page. So could you please delete it? Thanks in advance, Johannes Wolf
Community Legend
552 Views
5 replies
0 likes
Buenas tardes, Acabo de cometer una torpeza increible y he borrado TODAS LAS LISTAS de reproduccion que tenia en mi cuenta. He conseguido recuperar 2 clicanto con el boton derecho en el icono de Spotify del escritorio donde aparecen las listas recien...
Buenas tardes, Acabo de cometer una torpeza increible y he borrado TODAS LAS LISTAS de reproduccion que tenia en mi cuenta. He conseguido recuperar 2 clicanto con el boton derecho en...
Casual Listener
312 Views
1 replies
0 likes
I am paying for Spotify premium but I still get advertising. I didn´t at first but then I made some changes at my account and something happend. So I guess it is my fault, but what can I do to fix it? I don´t know what I have done.. /Ida
I am paying for Spotify premium but I still get advertising. I didn´t at first but then I made some changes at my account and something happend. So I guess it is my fault, but what can I do...
Not applicable
217 Views
1 replies
0 likes
So today i bought a 100kr spotify redeem card and it isnt working, and I would love to get some help ASAP
So today i bought a 100kr spotify redeem card and it isnt working, and I would love to get some help ASAP 🙂
Casual Listener
479 Views
2 replies
0 likes
My premium worked for a couple of days and then it switched back to a free account. I've beem charged for the service. I try to log in and log out, but still doesn't work.
My premium worked for a couple of days and then it switched back to a free account. I've beem charged for the service. I try to log in and log out, but still doesn't work.
Community Legend
285 Views
1 replies
0 likes
I understand that free accounts should have ads, but you guys play ads that have absolutely no relevance to me. Why don't you guys develop something to detect ads that MAYBE i would be be interested in? OR some kind of thing where I could skip to the...
I understand that free accounts should have ads, but you guys play ads that have absolutely no relevance to me. Why don't you guys develop something to detect ads that MAYBE i would be be interested ...
Regular
24293 Views
26 replies
12 likes
How do I cancel a gift subscription I am paying for without having the login information for that account? My friend never uses it and doesn't remember his username or his password.
How do I cancel a gift subscription I am paying for without having the login information for that account? My friend never uses it and doesn't remember his username or his password.
Spotify
264 Views
1 replies
0 likes
Hi, could you please reset my account? I can't seem to remove some of my custom stations. Thanks
Hi, could you please reset my account? I can't seem to remove some of my custom stations. Thanks
Spotify
420 Views
1 replies
0 likes
Hello guys.On my Fanpage, there is (i never got asked nor did i never accepted anything) a spotify button, that links to a artist that is not me. Its someone else who has the same name but produces a complete different genre.How can i get rid of the ...
Hello guys. On my Fanpage, there is (i never got asked nor did i never accepted anything) a spotify button, that links to a artist that is not me. Its someone else who has the same name but produces...
Regular
637 Views
7 replies
0 likes
hello all! I opened up an account with spotify using my facebook account (jetsandjays@****.com). My facebook account then got hacked with my email address changed so i can't reset password. I am trying to log into my spotify account so i can shut it ...
hello all! I opened up an account with spotify using my facebook account (jetsandjays@****.com). My facebook account then got hacked with my email address changed so i ca...
Community Legend
4215 Views
7 replies
0 likes
Hey, I just bought premium again and wanted to enable it on my facebook account but it created a new one without my friends and everything, help pls.
Hey, I just bought premium again and wanted to enable it on my facebook account but it created a new one without my friends and everything, help pls.
190 Views
0 replies
0 likes
i deactivated my facebook ages ago but i could still use my spoitify wich was merged with it, i then got a virus on my computer and i reset my computur and i had to redownload my spotifiy i then realised that before my spotify loged me in altmaticly ...
i deactivated my facebook ages ago but i could still use my spoitify wich was merged with it, i then got a virus on my computer and i reset my computur and i had to redownload my spotifiy i then real...
Casual Listener
284 Views
2 replies
0 likes
As i try to play a song it does nothing but skip threw the song, i turned off hardware exceleration but that didnt do a thing...Any suggestions on how to fix this?
As i try to play a song it does nothing but skip threw the song, i turned off hardware exceleration but that didnt do a thing...Any suggestions on how to fix this?
Roadie
332 Views
2 replies
0 likes
recently took advantage of the premium free trial. dunno if i'll keep it, but i want to know how to terminate it if need be. i've found the How do i cancel my subscription? page in spotify help, it says: Go to your subscription page (you will have to...
recently took advantage of the premium free trial. dunno if i'll keep it, but i want to know how to terminate it if need be. i've found the How do i cancel my subscription? page in spotify...
Casual Listener
476 Views
2 replies
0 likes
Hi, I just moved to another country, and I am not able to log in to spotify (free account) anymore. It tells me that I am in another country and I should modify my profile, so I do, I go to my profile settings and I change the country to the new one,...
Hi, I just moved to another country, and I am not able to log in to spotify (free account) anymore. It tells me that I am in another country and I should modify my profile, so I do, I go to my profil...
Spotify
1240 Views
1 replies
0 likes
I am getting an error message each time I log onto spotify saying 'failed to enable spotify social' I still have facebook and it's annoying me because I can't what my friends have listened to, my public profile and people cannot see what I am listeni...
I am getting an error message each time I log onto spotify saying 'failed to enable spotify social' I still have facebook and it's annoying me because I can't what my friends have listened to, my p...
Regular
1489 Views
14 replies
0 likes
