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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80396 Views

9 replies

2 likes

Account
Login
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Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653803 Views

13 replies

4 likes

Account
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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734224 Views

18 replies

29 likes

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  • 18 replies
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Problem logging in Nokia phone

I upgraded to premium yesterday and tried to get Spotify to work om my Nokia N8 phone, but no luck. First it said I had to get premium, but even though my account said I had premium, it didn't work. Today, it instead says my username or password is i...

Newbie

I upgraded to premium yesterday and tried to get Spotify to work om my Nokia N8 phone, but no luck. First it said I had to get premium, but even though my account said I had premium, it didn't work. ...

288 Views

0 replies

0 likes

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Can't Play New Album

I subscribe to the premium version of Spotify, and a new album came out today; I was pleasantly surprised to find it on Spotify. I clicked on the album and only 1 track was available to be played. The album was Eye On It by Toby Mac, does anyone know...

Newbie

I subscribe to the premium version of Spotify, and a new album came out today; I was pleasantly surprised to find it on Spotify. I clicked on the album and only 1 track was available to be played. Th...

219 Views

0 replies

0 likes

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delete account

I want to delete several accounts (see below). Unsuccessfully marked them with .del and contacted support. There should be a delete account button. latdenrattekommain cesarmartinezpuig antoniolucena martinez.pilar ckbe

Visitor

I want to delete several accounts (see below). Unsuccessfully marked them with .del and contacted support. There should be a delete account button.   latdenrattekommain cesarmartinezpuig ...

Sam

Spotify

313 Views

1 replies

0 likes

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  • 1 replies
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Deleting the Account

I have been trying unsuccessfully to delete my account. I just want it done and over with. Taken down forever. How can I do this?

Visitor

I have been trying unsuccessfully to delete my account. I just want it done and over with. Taken down forever. How can I do this?

meahtenoha

Spotify

699 Views

9 replies

0 likes

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  • 9 replies
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Premium doesn't work

i have just paid for premium for three months,cant use iphone or ipad to look at radio stations play my starred,doesnt recognise as a premium user tried everthing whats going on!

Casual Listener

i have just paid for premium for three months,cant use iphone or ipad to look at radio stations play my starred,doesnt recognise as a premium user tried everthing whats going on!

user-removed

Not applicable

276 Views

3 replies

0 likes

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  • 3 replies
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Free trial.

1 simple question - Only new people get the 30days free trial? Nothing to remember us who have payed hundreds of Euros for the program? Why not give it to everyone.

Newbie

 1 simple question - Only new people get the 30days free trial? Nothing to remember us who have payed hundreds of Euros for the program? 🙂 Why not give it to everyone. 🙂

181 Views

0 replies

0 likes

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Premium not working

Just had my trial period finished and upgraded to premium but it's not working on my iPhone says I have to have it activated but when I check my account it says I have premium. Tried the reinstall process still having same issue can you help please??

Casual Listener

Just had my trial period finished and upgraded to premium but it's not working on my iPhone says I have to have it activated but when I check my account it says I have premium. Tried the reinstall pr...

Rab

Casual Listener

724 Views

8 replies

0 likes

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Playlists

I recently purchased a Premium account that covers a whole year. I proceeded to create and download my playlists to my cell phone (Android) but I can't play them. When I press for a song to play this box comes up with the text " This is only availabl...

Casual Listener

I recently purchased a Premium account that covers a whole year. I proceeded to create and download my playlists to my cell phone (Android) but I can't play them. When I press for a song to play this...

Sam

Spotify

478 Views

1 replies

0 likes

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  • 1 replies
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Solved!! It won't work on my phone!!!!!

I paid the $10 and it says I havent on my phone... What do i do?

Casual Listener

I paid the $10 and it says I havent on my phone... What do i do?

user-removed

Not applicable

733 Views

3 replies

0 likes

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IMPORTANT: Regional Problem

Hello, I was in the Netherlands for half a year and I was using spotify frequently. Now I am back in Turkey, and here Spotify has not been launched yet. I was wondering if it is possible for me to reach my account (even through my iPhone) if I upgrad...

Newbie

Hello,   I was in the Netherlands for half a year and I was using spotify frequently. Now I am back in Turkey, and here Spotify has not been launched yet. I was wondering if it is possible f...

234 Views

0 replies

1 likes

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Premium Trial not working in Canada

Hi I am normally resident in the UK and am currently travelling in North America. Since I have been out of the UK for more than 14 days the free version of Spotify stopped working. So I signed up of the trial Premium service. When I logon to Spofify ...

Casual Listener

Hi   I am normally resident in the UK and am currently travelling in North America. Since I have been out of the UK for more than 14 days the free version of Spotify stopped working. So I si...

Peter__

Community Legend

2326 Views

12 replies

0 likes

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Solved!! Premium doesn't work!!

I just upgraded to Spotify Premium today. The problem is that it doesn't work. On my mobile-phone it just still says "The track is only available for Premium users." And YES, I have already tried the "clean reinstallation" several times but it just s...

Casual Listener

  I just upgraded to Spotify Premium today. The problem is that it doesn't work. On my mobile-phone it just still says "The track is only available for Premium users."   And YES, ...

Peter__

Community Legend

6553 Views

46 replies

0 likes

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Password problem...

Having this **bleep**ing problem over and over and over and over and over and over and over and over and over again.. Every time I log out and try to log in again it tells me it's wrong password. So have to reset and set new password like 100 times b...

Casual Listener

Having this **bleep**ing problem over and over and over and over and over and over and over and over and over again.. Every time I log out and try to log in again it tells me it's wron...

178 Views

0 replies

0 likes

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Doesnt work

I just bought premium and still can't listen to music on my iPhone it claims that iam not on premium

Casual Listener

I just bought premium and still can't listen to music on my iPhone it claims that iam not on premium

Kamilbrey

Casual Listener

511 Views

4 replies

0 likes

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Reedem Code/pin invalid

On friday I bought a Spotify reedem code card for 100kronors here in Norway on a store called Meny, they are obviously selling spotify stuff because they are selling gift card ect. When I got home I was really happy because I had this gift card and c...

Casual Listener

On friday I bought a Spotify reedem code card for 100kronors here in Norway on a store called Meny, they are obviously selling spotify stuff because they are selling gift card ect. When I got home I ...

sdf45

Newbie

1737 Views

1 replies

5 likes

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  • 1 replies
  • 5 likes

Solved!! Please help me// spotify premium is nog working

Hello guys , I just got 1 month spotify premium for free, but I just want to log in on my iPad to listen some music but he says that I don't have spotivy premium. I also can't listen offline music on my laptop. How can I get it working the days are t...

Regular

Hello guys ,    I just got 1 month spotify premium for free, but I just want to log in on my iPad to listen some music but he says that I don't have spotivy premium. I also can't listen...

martinhald

Casual Listener

1337 Views

15 replies

0 likes

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One month free?

I've just signed up for the one month free trial of Spotify Premium, nothing happened on my Spotify account even after logging out and logging back in, I clicked on a 'get premium' sign in Spotify and its sent me another receipt charging me for this ...

Regular

I've just signed up for the one month free trial of Spotify Premium, nothing happened on my Spotify account even after logging out and logging back in, I clicked on a 'get premium' sign in Spotify an...

jme2k7

Music Fan

1186 Views

3 replies

0 likes

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People logged into my account

Could someone please log all users from my account? I have changed my password but it doesn't seem to have made a difference. I understand that I will lose my synced offline tracks and am happy to go ahead on this basis.

Newbie

Could someone please log all users from my account? I have changed my password but it doesn't seem to have made a difference. I understand that I will lose my synced offline tracks and am happy to go...

Sam

Spotify

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

premium glitch

the app on my ipod isnt letting me stream music even though i have a premium subsciption i have just made a payment and i have clicked the upgrade button just to be sure where it tells me i have spotify premium please help

Visitor

the app on my ipod isnt letting me stream music even though i have a premium subsciption i have just made a payment and i have clicked the upgrade button just to be sure where it tells me i have spot...

821 Views

0 replies

0 likes

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Solved!! Spotify doesnt recognize redeemed gift card

Hi I've redeemed a gift card, but spotify on my computer or phone does still not recognize me as premium even thought it stands that I'm suscribed at this website, please help me getting this wonderful service working!

Roadie

Hi I've redeemed a gift card, but spotify on my computer or phone does still not recognize me as premium even thought it stands that I'm suscribed at this website, please help me getting this wonderf...

Joe

Community Legend

10102 Views

20 replies

0 likes

  • 10102 Views
  • 20 replies
  • 0 likes