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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1431 Views
  • 0 replies
  • 7 likes
  • Security
  • 1431 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 444947 Views
  • 970 replies
  • 108 likes
  • Account
  • 444947 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198613 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198613 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108021 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108021 Views
  • 70 replies
  • 11 likes

Upgraded to premium. No access

I have signed up for the premium service, but when I attempt to use the service, I get a message saying that only premium subscribers can stream on demand. My skips are also still restricted to 6 per hour when listening to radio. In other words, I st...

  • Newbie
  • I have signed up for the premium service, but when I attempt to use the service, I get a message saying that only premium subscribers can stream on demand. My skips are also still restricted to 6 per...
  • Ddann22
  • Casual Listener
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Premium not working on phone

Every time I try to shuffle an album or listen to my play list it says only premium users can do this well I got an email saying I am and tried uninstalling and reinstalling and it still says it

  • Newbie
  • Every time I try to shuffle an album or listen to my play list it says only premium users can do this well I got an email saying I am and tried uninstalling and reinstalling and it still says it
  • 101 Views
  • 0 replies
  • 0 likes
  • 101 Views
  • 0 replies
  • 0 likes

Solved!! Activated my Spotify Premium but still have the free version.

I activated my Spotify 30 day free trial and it is still giving me ad's same sound quality and Not able to use offline feature. HELP

SPOTIFYBROKE.png
  • Regular
  • I activated my Spotify 30 day free trial and it is still giving me ad's same sound quality and Not able to use offline feature. HELP
  • fnkyazn
  • Casual Listener
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

log in problem

When i was in denmark i dont have any problem about spotify. But when i transfer here in spain its always having a problem. I did not download any song just listening all day but now it always says that i reached the 10 hours limit. Please help me......

  • Newbie
  • When i was in denmark i dont have any problem about spotify. But when i transfer here in spain its always having a problem. I did not download any song just listening all day but now it always says t...
  • meahtenoha
  • Spotify
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Spotify premium doesn't work since 6 days

hi, i try to use spotify premium but it doenst work since 6 days. The Costumer Support don't answer me since 4 days. I try to contact you via facebook & twitter - nobody answer! WTF?! To the problems. I use spotify premium and i pay for it (last paym...

  • Newbie
  • hi,   i try to use spotify premium but it doenst work since 6 days. The Costumer Support don't answer me since 4 days. I try to contact you via facebook & twitter - nobody answer! WTF?! ...
  • meahtenoha
  • Spotify
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Double charging

Why am I getting charged by Spotify and AT@T?

  • Newbie
  • Why am I getting charged by Spotify and AT@T?
  • Sam
  • Spotify
  • 515 Views
  • 6 replies
  • 0 likes
  • 515 Views
  • 6 replies
  • 0 likes

Ads displayed for paying customers

Being the paying customer I don't want to see ads about some facebook integration on starting the app. In fact, I'd rather not see any ads. Please don't do that or provide an option to 'never see any ads again'.

  • Newbie
  • Being the paying customer I don't want to see ads about some facebook integration on starting the app. In fact, I'd rather not see any ads. Please don't do that or provide an option to 'never see any...
  • 175 Views
  • 0 replies
  • 0 likes
  • 175 Views
  • 0 replies
  • 0 likes

Spotify suddenly stops playing......

Spotify suddenly stops playing after a few songs, why..??? Spotify is not responding at all when this happens....this is not what I want to pay for..! I have an Premium account and all payment is ok. I can see more members have the same problems, wha...

  • Casual Listener
  • Spotify suddenly stops playing after a few songs, why..??? Spotify is not responding at all when this happens....this is not what I want to pay for..! I have an Premium account and all payment is...
  • hunterhogan
  • Newbie
  • 1777 Views
  • 16 replies
  • 1 likes
  • 1777 Views
  • 16 replies
  • 1 likes

Solved!! Some songs mute, it seems to play it but no sounds comes out!

Some songs (these are totally random) seem to mute. My playlist is on shuffle and suddenly I notice there's no sound. Problem seems to be in Spotify, other sounds work just fine.

  • Newbie
  • Some songs (these are totally random) seem to mute. My playlist is on shuffle and suddenly I notice there's no sound. Problem seems to be in Spotify, other sounds work just fine.
  • Rorey
  • Spotify
  • 10242 Views
  • 7 replies
  • 0 likes
  • 10242 Views
  • 7 replies
  • 0 likes

spotiy abonee

ik heb een premium van kpn op mn pc maar een free acount op de laptop van mn dochter die heeft een abonement genomen op een afspeellijst maar er gebeurt niets iemand idee hoe dat werkt

  • Regular
  • ik heb een premium van kpn op mn pc maar een free acount op de laptop van mn dochter die heeft een abonement genomen op een afspeellijst maar er gebeurt niets  iemand idee hoe dat werkt 
  • 157 Views
  • 0 replies
  • 0 likes
  • 157 Views
  • 0 replies
  • 0 likes

Premium expired and reactivated - Do I have to redownload ?

Hello, My credit card has been stolen and then replaced. I didn't notice right away that my Spotify Premium account had turned into a free account. I just reactivated it, but all the offline playlists redownload all the tunes. It will take quite long...

  • Newbie
  • Hello,   My credit card has been stolen and then replaced. I didn't notice right away that my Spotify Premium account had turned into a free account.   I just reactivated it, but ...
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
  • 0 likes

New gifted code is not working!

I just bought my wife a Spotify subscription, which she's retrieved, but when she logs in, it still has ads and commercials. When she logs into her account via a browser, her account is still listed in the free tier.

  • Casual Listener
  • I just bought my wife a Spotify subscription, which she's retrieved, but when she logs in, it still has ads and commercials. When she logs into her account via a browser, her account is still listed ...
  • 103 Views
  • 0 replies
  • 0 likes
  • 103 Views
  • 0 replies
  • 0 likes

Can't upgrade account

Hi, I cancelled my Unlimited account to test the premium features, but it seems like you cannot use this 30 days premium for free, if you already bought an Unlimited account, which doesn't make sence imho. However, I want to upgrade my account to Unl...

  • Visitor
  • Hi,   I cancelled my Unlimited account to test the premium features, but it seems like you cannot use this 30 days premium for free, if you already bought an Unlimited account, which doesn't...
  • 135 Views
  • 0 replies
  • 0 likes
  • 135 Views
  • 0 replies
  • 0 likes

problem resolved, finnally

It just started working, still a poor company and I will not be back for a 2nd month. I have a low tollerance for retards and the fact it took them 2 hours to fufill my order was kind of retarded.

  • Music Fan
  • It just started working, still a poor company and I will not be back for a 2nd month. I have a low tollerance for retards and the fact it took them 2 hours to fufill my order was kind of retarded.
  • Breneric
  • Newbie
  • 364 Views
  • 5 replies
  • 0 likes
  • 364 Views
  • 5 replies
  • 0 likes

Paypal payment doesn't work from mobile or desktop. Is it just me?

Hi folks, Is it just me or has the payment system completely fecked up. I am sick of getting automated messages saying that Spotify can't make the payment. I then try for half an hour on both iphone and desktop. Finally giving up and paying with cred...

  • Newbie
  • Hi folks, Is it just me or has the payment system completely fecked up. I am sick of getting automated messages saying that Spotify can't make the payment. I then try for half an hour on both iphon...
  • MattSuda
  • Spotify Star
  • 686 Views
  • 1 replies
  • 0 likes
  • 686 Views
  • 1 replies
  • 0 likes

two accounts merged?

I had a non-FB account and a FB account for several months. Today, I get logged into the FB account only, regardless of what login info I provide. Can't really complain about you guys merging these two free accounts -- even doing it without any notif...

  • Visitor
  • I had a non-FB account and a FB account for several months. Today, I get logged into the FB account only, regardless of what login info I provide.   Can't really complain about you guys merg...
  • MattSuda
  • Spotify Star
  • 903 Views
  • 1 replies
  • 0 likes
  • 903 Views
  • 1 replies
  • 0 likes

unauthorized charges

I am being charged $9.99 a month by Spotify. Who do I report this to? Thanks for any help.

  • Regular
  • I am being charged $9.99 a month by Spotify. Who do I report this to?   Thanks for any help.
  • MattSuda
  • Spotify Star
  • 433 Views
  • 3 replies
  • 0 likes
  • 433 Views
  • 3 replies
  • 0 likes

Premium test version

Hello Community,I tested Spotify Premium for 30 days. And the problem is, the day when I have to cancel the premium service I am still on vacation. So i decided to cancel it before I leave. Now they say, that I am registered in Premium until the 11 o...

  • Newbie
  • Hello Community, I tested Spotify Premium for 30 days. And the problem is, the day when I have to cancel the premium service I am still on vacation. So i decided to cancel it before I leave. Now t...
  • licenced
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Premium

If i have no money on my spotify account, will the premium service automatically end when my old service expires? Or will i recieve a bill or something because i think it already extended the period i had the test version

  • Newbie
  • If i have no money on my spotify account, will the premium service automatically end when my old service expires? Or will i recieve a bill or something because i think it already extended the perio...
  • licenced
  • Community Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes