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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • NohemíZavala
  • Casual Listener
  • 261503 Views
  • 507 replies
  • 33 likes
  • Account
    Free
  • 261503 Views
  • 507 replies
  • 33 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13014 Views
  • 6 replies
  • 11 likes
  • Security
  • 13014 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 528872 Views
  • 989 replies
  • 113 likes
  • Account
  • 528872 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128028 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128028 Views
  • 74 replies
  • 12 likes

Unable to sign in from iPad app

Hi, I am new to spotify. I downloaded iPad app and when I went to try and log on it says it cannot merge with Facebook account. I am confused as if I try and log onspotify.com it has no problem using the Facebook account details. What am I doing wron...

  • Visitor
  • Hi, I am new to spotify. I downloaded iPad app and when I went to try and log on it says it cannot merge with Facebook account. I am confused as if I try and log onspotify.com it has no problem usi...
  • user-removed
  • Not applicable
  • 425 Views
  • 2 replies
  • 0 likes
  • 425 Views
  • 2 replies
  • 0 likes

Solved!! Facebook app

Hi, How can I deactivate my Spotify account being linked to my Facebook account? I don't want to share what I listen to and having to activate the private option every time I use spotify is quite annoying. Any solutions? Thanks.

  • Newbie
  • Hi,   How can I deactivate my Spotify account being linked to my Facebook account? I don't want to share what I listen to and having to activate the private option every time I use spotify i...
  • Stupify
  • Community Legend
  • 488 Views
  • 2 replies
  • 0 likes
  • 488 Views
  • 2 replies
  • 0 likes

support

Listen, i am a new user and my son turned me onto this product and i was excited to use it. So i signed up for premium plan and wanted to use the free 30 days on my laptop and my cell. Well now i can't use it on my cell and they are saying i have to ...

  • Newbie
  • Listen, i am a new user and my son turned me onto this product and i was excited to use it.  So i signed up for premium plan and wanted to use the free 30 days on my laptop and my cell.  We...
  • Goodman
  • Spotify Legend
  • 262 Views
  • 2 replies
  • 0 likes
  • 262 Views
  • 2 replies
  • 0 likes

Facebook linked to someone else's Spotify

I want to sign up fpr Spotify premium. My sister had/has a spotify free account and from using my pc, that account is linked to my facebook., meaning when I try to create an account, spotify thinks I have one already. I have sent numerous message but...

  • Regular
  • I want to sign up fpr Spotify premium.   My sister had/has a spotify free account and from using my pc, that account is linked to my facebook., meaning when I try to create an account, spoti...
  • user-removed
  • Not applicable
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Solved!! Equipo Spotify Ustedes lo Saben oh yo estoy perdido ?

No se si yo estoy perdido.... Tengo Spotify premium me va todo bien con la sincronizacion de musica todo perfecto Pero veo un Grandisimo Problema !!!!!! La musica que tengo en Mi PC la sincronizo con mi Movil y canciones que no existen en Spotify las...

  • Casual Listener
  • No  se si yo estoy perdido....  Tengo Spotify premium  me va  todo bien con la sincronizacion de  musica  todo perfecto Pero  veo un Grandisimo Problema !!!!!! &n...
  • Rocio
  • Spotify Legend
  • 641 Views
  • 3 replies
  • 0 likes
  • 641 Views
  • 3 replies
  • 0 likes

SPOTIFY KEEPS ASKING FOR MY PASSWORD!!

Hi Help Forum. I signed up for the free spotify a few months ago with an email address I can no longer access. I forgot the Spotify password and emailed the 'contact us' form over a month ago and never heard back. So today I upgraded to the premium s...

  • Casual Listener
  • Hi Help Forum. I signed up for the free spotify a few months ago with an email address I can no longer access. I forgot the Spotify password and emailed the 'contact us' form over a month ago and nev...
  • Peter__
  • Community Legend
  • 1823 Views
  • 3 replies
  • 0 likes
  • 1823 Views
  • 3 replies
  • 0 likes

I bought spotify Premium on one account - got it on another one.. Help

So I just bought Spotify premium, and I was logged on one of my other accounts on the website and instead of buying it for my main account, it was purchased on the other one. -Don't really know what to do, since I can't cancel it I have all the infor...

  • Casual Listener
  • So I just bought Spotify premium, and I was logged on one of my other accounts on the website and instead of buying it for my main account, it was purchased on the other one.  -Don't really k...
  • Richard
  • Community Legend
  • 434 Views
  • 1 replies
  • 0 likes
  • 434 Views
  • 1 replies
  • 0 likes

DELETE

Please help me delete my account. I've tried everything.I even contacted the support team, and got an automated response telling me that my question would surely be answered on the FAQ's or on community support pages. "We're sure that these solutions...

  • Visitor
  • Please help me delete my account. I've tried everything. I even contacted the support team, and got an automated response telling me that my question would surely be answered on the FAQ's or on comm...
  • Richard
  • Community Legend
  • 242 Views
  • 2 replies
  • 0 likes
  • 242 Views
  • 2 replies
  • 0 likes

Listen to Spotify oversea?

Hi, I am a Premium member, can I still listen to Spotify oversea through Wifi on my phone? I'll be travel for a few weeks. Thank you!

  • Newbie
  • Hi,   I am a Premium member, can I still listen to Spotify oversea through Wifi on my phone?  I'll be travel for a few weeks.  Thank you!
  • Richard
  • Community Legend
  • 672 Views
  • 1 replies
  • 0 likes
  • 672 Views
  • 1 replies
  • 0 likes

Please Help! Can't log in due to country settings.

Ive been using Spotify around late 2011 and when I logged out and tried to log in now in 2012 it says that "Your country does not match..." out of nowhere! The only problem is I haven't moved anywhere into different countries. I live in Guam, USA and...

  • Newbie
  • Ive been using Spotify around late 2011 and when I logged out and tried to log in now in 2012 it says that "Your country does not match..." out of nowhere!   The only problem is I haven't mo...
  • 428 Views
  • 0 replies
  • 0 likes
  • 428 Views
  • 0 replies
  • 0 likes

Keep having to re-log in via facebook on my iphone

Hello, Every so often I get logged out of spotify on my iphone and have to log back in using facebook, which is a real pain if I'm in the car and the signal I have is bad or non existent. I have a premium account and would like to be able to access m...

  • Newbie
  • Hello,   Every so often I get logged out of spotify on my iphone and have to log back in using facebook, which is a real pain if I'm in the car and the signal I have is bad or non existent. ...
  • user-removed
  • Not applicable
  • 605 Views
  • 1 replies
  • 0 likes
  • 605 Views
  • 1 replies
  • 0 likes

darn it made the mistake of letting the kids use Spotify...

darn it made the mistake of letting the kids use Spotify... Lil buggers made me signup for Premium... (first mth free of course) Ah well live`n`learn.. edit: Must say there is a diff` in sound with the HiQuality turned on.. Through the Hi-Fi anyway.....

  • Regular
  • darn it made the mistake of letting the kids use Spotify... 😞   Lil buggers made me signup for Premium... (first mth free of course)   Ah well live`n`learn.. 😛   edit: Mu...
  • 217 Views
  • 0 replies
  • 0 likes
  • 217 Views
  • 0 replies
  • 0 likes

dang friends.. how to search them ? :P

quite funny i cant search up my friends at spotify. Help me out? im a nab

  • Casual Listener
  • quite funny i cant search up my friends at spotify. Help me out? im a nab
  • Stupify
  • Community Legend
  • 377 Views
  • 4 replies
  • 0 likes
  • 377 Views
  • 4 replies
  • 0 likes

Sign-up page bug

First, I would like to say thank you for no longer requiring a Facebook account to sign up. However, the sign up page is giving mixed messages. If you view it while not logged into Facebook, you see a "You need a Facebook account to register for Spot...

  • Community Legend
  • First, I would like to say thank you for no longer requiring a Facebook account to sign up. However, the sign up page is giving mixed messages.   If you view it while not logged into Faceboo...
  • Stupify
  • Community Legend
  • 486 Views
  • 3 replies
  • 1 likes
  • 486 Views
  • 3 replies
  • 1 likes

Charged for Downloads, yet we haven't downloaded anything.

I am very frustrated right now. Having sent emails to support - and had absolutely no help whatsoever, I don't know what else to do. I have checked through my receipts online, and I have been charged 3x £9.99 for 15 downloads at a time. We do NOT dow...

  • Casual Listener
  • I am very frustrated right now. Having sent emails to support - and had absolutely no help whatsoever, I don't know what else to do.   I have checked through my receipts online, and I have b...
  • Allibunny
  • Casual Listener
  • 837 Views
  • 5 replies
  • 0 likes
  • 837 Views
  • 5 replies
  • 0 likes

Solved!! Purchase and dowload..

I purchased one song and automatically, it goes to downloads and icould hear it and use it.But then , I bought 15 songs more ( 1 album) and they are not in the "downloads" section..it just appears that I have downloads to use but i can't find them in...

  • Regular
  • I purchased one song and automatically, it goes to downloads and icould hear it and use it.But then , I bought 15 songs more ( 1 album) and they are not in the "downloads" section..it just appears th...
  • elektrouenda
  • Casual Listener
  • 1636 Views
  • 13 replies
  • 1 likes
  • 1636 Views
  • 13 replies
  • 1 likes

Spotify Sharing Top Tracks/Artists when I've Unchecked the Box....

I unchecked the share top artist/tracks boxes in my preferences, but I saw my profile from a friend's account today and I realize it still is......... How do I make it stop..... Someone told me to delete the tracks out of the playlist, how do I even ...

  • Newbie
  • I unchecked the share top artist/tracks boxes in my preferences, but I saw my profile from a friend's account today and I realize it still is......... How do I make it stop..... Someone told me to de...
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

Delete account

Q1: Why is it so extremely difficult to delete an account on Spotify?Q2: Why not just a "delete account" button?For the 4th time, please terminate this account, thank you./jysk3000

  • Visitor
  • Q1: Why is it so extremely difficult to delete an account on Spotify? Q2: Why not just a "delete account" button? For the 4th time, please terminate this account, thank you. /jysk3000
  • user-removed
  • Not applicable
  • 295 Views
  • 3 replies
  • 0 likes
  • 295 Views
  • 3 replies
  • 0 likes

purchased not abailable

I purchased 19 tracks and have my receipt and there not abailable for download..what can I do???

  • Casual Listener
  • I purchased 19 tracks and have my receipt and there not abailable for download..what can I do???
  • 160 Views
  • 0 replies
  • 0 likes
  • 160 Views
  • 0 replies
  • 0 likes