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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 422572 Views
  • 965 replies
  • 108 likes
  • Account
  • 422572 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1187191 Views
  • 119 replies
  • 116 likes
  • Account
  • 1187191 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 103790 Views
  • 70 replies
  • 10 likes
  • Account
    Login
    Premium
  • 103790 Views
  • 70 replies
  • 10 likes

I paid but i still get a message

Please I need help I paid but a still can't listen to any music because I get a message saying a need premium. Please what do I do.

  • Newbie
  • Please I need help I paid but a still can't listen to any music because I get a message saying a need premium. Please what do I do.
  • licenced
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Buying a E card for myself but don't get the redeem code

I bought a giftcard to myself, and the payment is done, but I don't get the mail with the redeemcode. The money has med charged, but I don't get the mail, what to do? Mvh Jimmy

  • Newbie
  • I bought a giftcard to myself, and the payment is done, but I don't get the mail with the redeemcode. The money has med charged, but I don't get the mail, what to do?   Mvh Jimmy
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

SPOTIFY ON THE WEB

Hi to all !!!!I dont know where i have to post this message, i havent found any category that adjust to this term. My question if I could do a customization of the player, but for web version, not for desktop.We have searched in many sites, and we co...

  • Newbie
  • Hi to all !!!! I dont know where i have to post this message, i havent found any category that adjust to this term.   My question if I could do a customization of the player, but for web vers...
  • Grayson
  • Roadie
  • 452 Views
  • 1 replies
  • 0 likes
  • 452 Views
  • 1 replies
  • 0 likes

Payed but still get a message when I log in ..

..that Spotify hasn't been able to take money from my account! When I look at my account it says that 99SEK will be drawn from mu account on April21. Why do I get the message now???

  • Music Fan
  • ..that Spotify hasn't been able to take money from my account! When I look at my account it says that 99SEK will be drawn from mu account on April21. Why do I get the message now???
  • 164 Views
  • 0 replies
  • 0 likes
  • 164 Views
  • 0 replies
  • 0 likes

my sonos account wont recognie my upgrade tp premium

I purchased spotufy premium but when I try to log on through sonos it says my spotify account does not support sonos which I take to mean that it does not identify that I have purchased premium. What can I do??

  • Casual Listener
  • I purchased spotufy premium but when I try to log on through sonos it says my spotify account does not support sonos which I take to mean that it does not identify that I have purchased premium. &nbs...
  • 281 Views
  • 0 replies
  • 0 likes
  • 281 Views
  • 0 replies
  • 0 likes

Facebook profile linked to Spotify is not mine! (more)

Please help! The Spotify account *I PAY FOR* and share with my boyfriend automatically switched to link to his FaceBook. Even the billing info switched to his name, but with my credit card info! I can't even fill out the 'HELP' form because it sends ...

  • Casual Listener
  • Please help!  The Spotify account *I PAY FOR* and share with my boyfriend automatically switched to link to his FaceBook.    Even the billing info switched to his name, but with my ...
  • David
  • Spotify Legend
  • 567 Views
  • 3 replies
  • 0 likes
  • 567 Views
  • 3 replies
  • 0 likes

why we need to have all the time advertissement?,

I have upgrade but I receive always advertisement . but I will have a list for the funerals of my daugther without these voice saying spotify blalala how I can dothanks

  • Newbie
  • I have upgrade but I receive always advertisement . but I will have a list for the funerals of my daugther without these voice saying spotify blalala how I can do thanks  
  • David
  • Spotify Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Solved!! Cannot Login at all :(

Hi, usually I login with spotify details vs FB, but decided to add app this morning so I can share and now I cannot sign in at all. Keep getting text to use a code vs password, have been trying for an hour to no avail can't access anything on Spotify...

  • Casual Listener
  • Hi, usually I login with spotify details vs FB, but decided to add app this morning so I can share and now I cannot sign in at all. Keep getting text to use a code vs password, have been trying for a...
  • Sam
  • Spotify
  • 510 Views
  • 4 replies
  • 0 likes
  • 510 Views
  • 4 replies
  • 0 likes

Created new account - preference & history were imported from an account previously used on machine

Hi There, I'm actually a bit bummed out. I've sent support requests on this topic 2x over the last 2 weeks through the contact forum. No response. Oh well, this is my last resort before forgetting about Spotify... I've been waiting forever for Spotif...

  • Visitor
  • Hi There,   I'm actually a bit bummed out. I've sent support requests on this topic 2x over the last 2 weeks through the contact forum. No response. Oh well, this is my last resort before forg...
  • Richard
  • Community Legend
  • 705 Views
  • 3 replies
  • 0 likes
  • 705 Views
  • 3 replies
  • 0 likes

Reset trial?

I have previously been a premium member and now I cannot sign up for the free trial. The reason I'm after it is to test the Android app. Is there a way to get a second trial? I don't think I ever took the trial option on my account.

  • Visitor
  • I have previously been a premium member and now I cannot sign up for the free trial. The reason I'm after it is to test the Android app. Is there a way to get a second trial? I don't think I ever too...
  • Sam
  • Spotify
  • 2538 Views
  • 1 replies
  • 0 likes
  • 2538 Views
  • 1 replies
  • 0 likes

Where is the player?!???

I have spotify installed. I'm registered. I was able to use it on my last hard drive but since having a new hard drive installed I've had to re-install spotify. Okay, fine. I've done that. BUT I CAN'T GET TO THE PLAYER! WHERE IS IT? What do I click o...

  • Newbie
  • I have spotify installed. I'm registered. I was able to use it on my last hard drive but since having a new hard drive installed I've had to re-install spotify. Okay, fine. I've done that. BUT I CAN'...
  • Sam
  • Spotify
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Change owner of Playlist

Hi folks, I want to change the owner of this playlist (La Gramola de Xombit) from me (@nakuto) to this user (@albert.frutos). Is this possible? Thanks in advance, Regards,

  • Newbie
  • Hi folks,   I want to change the owner of this playlist (La Gramola de Xombit) from me (@nakuto) to this user (@albert.frutos). Is this possible?   Thanks in advance,   Regards,
  • user-removed
  • Not applicable
  • 2375 Views
  • 1 replies
  • 0 likes
  • 2375 Views
  • 1 replies
  • 0 likes

Solved!! Changed credit card details

Hi there, my account ran out when I got my new credit card, but I didn't see it till later. Now I don't know how to get my account back up and running even though I have put my new credit card details in my iPad. Anybody know what I have to do? Thank...

  • Casual Listener
  • Hi there, my account ran out when I got my new credit card, but I didn't see it till later. Now I don't know how to get my account back up and running even though I have put my new credit card detail...
  • user-removed
  • Not applicable
  • 929 Views
  • 5 replies
  • 0 likes
  • 929 Views
  • 5 replies
  • 0 likes

Solved!! my girlfrind´s facebook account is conected to my spotify.

I logged in with her phone and somehow she was logged in with her facebook account. i can stop the payment and then make a new spotify account, but i don´t want to lose my playlists. what should i do?

  • Casual Listener
  • I logged in with her phone and somehow she was logged in with her facebook account.   i can stop the payment and then make a new spotify account, but i don´t want to lose my playlists.  ...
  • joakimlindblom
  • Casual Listener
  • 621 Views
  • 4 replies
  • 0 likes
  • 621 Views
  • 4 replies
  • 0 likes

Download / Purchase expired

Hi, I guess this might be a common complaint, but I'll ask it here anyway. I purchase a few tracks to play on my iPod, and just less than 1 month ago purchased a further 10 downloads, even though I only downloaded 1 or 2 tracks. Yesterday I used Spot...

  • Newbie
  • Hi,   I guess this might be a common complaint, but I'll ask it here anyway.   I purchase a few tracks to play on my iPod, and just less than 1 month ago purchased a further 10 download...
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

Used a gift card but nothing have changed!

I bought a gift-card from AH in Holland, used it to upgrade my free account for 2 months of ultimate, but nothing has changed.My account is still a free account, no payment is visible anywhere, and the customer-service just told me to go to the forum...

  • Casual Listener
  • I bought a gift-card from AH in Holland, used it to upgrade my free account for 2 months of ultimate, but nothing has changed. My account is still a free account, no payment is visible anywhere, and...
  • Sam
  • Spotify
  • 226 Views
  • 3 replies
  • 0 likes
  • 226 Views
  • 3 replies
  • 0 likes

Facebook (and I've followed directions)

I have two facebook accounts. The one that I used to sign up with to spotify we'll call FB1. The facebook I'm using now is FB2. I decided that I wanted to stop using FB1 with spotify, but switch it over to FB2. I know that I need an active facebook a...

  • Newbie
  • I have two facebook accounts. The one that I used to sign up with to spotify we'll call FB1. The facebook I'm using now is FB2. I decided that I wanted to stop using FB1 with spotify, but switch it o...
  • Sam
  • Spotify
  • 501 Views
  • 2 replies
  • 0 likes
  • 501 Views
  • 2 replies
  • 0 likes

Cancel Subscription

Signed up for Premium - but decided it was too expensive. Need to cancel but can't seem to do it. I need help

  • Newbie
  • Signed up for Premium - but decided it was too expensive.  Need to cancel but can't seem to do it.  I need help
  • Sam
  • Spotify
  • 486 Views
  • 1 replies
  • 0 likes
  • 486 Views
  • 1 replies
  • 0 likes

Spotify Abroad

I'm the US. I recently upgraded to premium. If I were to move abroad and I kept the subscription running, would I be able to use my Spotify subscription outside of the 13 supported countries?

  • Newbie
  • I'm the US. I recently upgraded to premium. If I were to move abroad and I kept the subscription running, would I be able to use my Spotify subscription outside of the 13 supported countries?
  • Sam
  • Spotify
  • 557 Views
  • 1 replies
  • 0 likes
  • 557 Views
  • 1 replies
  • 0 likes

a friend borrowed my spotify, now it says its her, not mine

Hei, i borrowed my spotify to my girlfriend, and now when i log in, it says " .... undheim ......" (her name, and picture to the right top corner.Would like to have my own name at the top, so i know everyting is okey! could i have some help? Thanks!

  • Regular
  • Hei, i borrowed my spotify to my girlfriend, and now when i log in, it says " .... undheim ......" (her name, and picture to the right top corner. Would like to have my own name at the top, so i kno...
  • Richard
  • Community Legend
  • 614 Views
  • 19 replies
  • 0 likes
  • 614 Views
  • 19 replies
  • 0 likes