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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Bittencourt
  • Spotify Star
  • 178700 Views
  • 190 replies
  • 13 likes
  • Account
    Free
  • 178700 Views
  • 190 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 11622 Views
  • 6 replies
  • 11 likes
  • Security
  • 11622 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 517701 Views
  • 986 replies
  • 113 likes
  • Account
  • 517701 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126336 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126336 Views
  • 74 replies
  • 12 likes

Spotify Did not give my money

I have a spotify accout ''fyodormihaylovicc''. i used spotify campaign for three months. Than spotify automaticly paid from my card. Than i ask to support of spotify turkey. after 1 day, they cancelled my new premium, and they did not give my money b...

  • Newbie
  • I have a spotify accout ''fyodormihaylovicc''. i used spotify campaign for three months. Than spotify automaticly paid from my card. Than i ask to support of spotify turkey. after 1 day, they cancell...
  • Maxim
  • Spotify Star
  • 885 Views
  • 2 replies
  • 0 likes
  • Premium
  • 885 Views
  • 2 replies
  • 0 likes

320kbps audio playback?

I see some references to spotify supporting 320kbps audio quality. It is not playing at 320kbps on my desktop (works great on Tidal). I am a premium subscriber and have High Quality Streaming checked in the settings. I am not sure if I read wrong and...

  • Casual Listener
  • I see some references to spotify supporting 320kbps audio quality. It is not playing at 320kbps on my desktop (works great on Tidal). I am a premium subscriber and have High Quality Streaming checked...
  • sfitzp2
  • Casual Listener
  • 2300 Views
  • 2 replies
  • 0 likes
  • Premium
  • 2300 Views
  • 2 replies
  • 0 likes

I accidentally deleted my account HELP!!

I wanted to deactivate my Spotify from my Facebook and in doing so I have deleted EVERYTHING! I had Spotify Prenium and all my playlists and everything has gone, is there anyway I can get it back without starting all over again?:'(

  • Newbie
  • I wanted to deactivate my Spotify from my Facebook and in doing so I have deleted EVERYTHING! I had Spotify Prenium and all my playlists and everything has gone, is there anyway I can get it back wit...
  • Rose1964
  • Newbie
  • 8402 Views
  • 2 replies
  • 1 likes
  • 8402 Views
  • 2 replies
  • 1 likes

Rap Caviar

Hello hope everything fine, I'm in new york for like 2 weeks and I thought that I could see contents that is only avaible in USA like rap caviar videos.. but it seems that because i have a belgian accout, I can't see it, what could i do please? thank...

  • Casual Listener
  • Hello hope everything fine,   I'm in new york for like 2 weeks and I thought that I could see contents that is only avaible in USA like rap caviar videos..   but it seems that because i...
  • Hubo
  • Community Legend
  • 419 Views
  • 1 replies
  • 0 likes
  • Premium
  • 419 Views
  • 1 replies
  • 0 likes

Premium for family without any email account for the user

I had to reset my daughters login, due to problems with her phone. Now when I should add her again, she cant login. She doesnt have any emailadress, so how could I solve the problem?

  • Casual Listener
  • I had to reset my daughters login, due to problems with her phone. Now when I should add her again, she cant login. She doesnt have any emailadress, so how could I solve the problem?
  • Hubo
  • Community Legend
  • 510 Views
  • 3 replies
  • 0 likes
  • 510 Views
  • 3 replies
  • 0 likes

Solved!! Merging facebook and spotify, temporary facebook error.

I own a spotify account and wanted to merge this with my facebook account. However, my facebook account uses a hotmail adress while my spotify account uses my gmail adress. When I log in using my facebook account I'm unable to disconnect from faceboo...

  • Newbie
  • I own a spotify account and wanted to merge this with my facebook account. However, my facebook account uses a hotmail adress while my spotify account uses my gmail adress. When I log in using my fac...
  • Noah
  • Spotify Star
  • 800 Views
  • 1 replies
  • 0 likes
  • Account
  • 800 Views
  • 1 replies
  • 0 likes

Change my username, I deleted my facebook account and now it's only numbers.

See topic title. A few months ago I deleted facebook as I didn't need it anymore, however my spotify username only consists of numbers right now. This is annoying because now people don't know it's me. Is there any way to fix this?Thx!

  • Newbie
  • See topic title. A few months ago I deleted facebook as I didn't need it anymore, however my spotify username only consists of numbers right now. This is annoying because now people don't know it's m...
  • peteranti
  • Music Fan
  • 2940 Views
  • 2 replies
  • 0 likes
  • 2940 Views
  • 2 replies
  • 0 likes

I have an unknown device listed in my devices list

In my devices list I have 3 devices listed 2 I know of ( my computer and my phone) then there's a chrome webbrower that I have never used. Also my songs will get changed at random. I have signed out of all devices and changed password as well. And ha...

  • Newbie
  • In my devices list I have 3 devices listed 2 I know of ( my computer and my phone) then there's a chrome webbrower  that I have never used. Also my songs will get changed at random. I have signe...
  • Noah
  • Spotify Star
  • 706 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 706 Views
  • 1 replies
  • 0 likes

Solved!! Keep being logged in as someone else!

I logged in with my username and password, but im still logged in as someone else. Please help, want my own music back...

  • Newbie
  • I logged in with my username and password, but im still logged in as someone else. Please help, want my own music back...
  • Jcb8
  • Newbie
  • 10513 Views
  • 22 replies
  • 0 likes
  • 10513 Views
  • 22 replies
  • 0 likes

Trouble logging in

I try to log in then they say it's an incorrect email or password. I changed my password a couple times and it won't log me in. Help!!!!

  • Casual Listener
  • I try to log in then they say it's an incorrect email or password. I changed my password a couple times and it won't log me in. Help!!!!
  • Brigitte06
  • Casual Listener
  • 389 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 389 Views
  • 1 replies
  • 0 likes

You can only use spotify abroad 14 days

Why I'm obligated to change my country in my profile?- I only see one option, which is my country, the place where I was born! By the way that is correct!- Second, this is just stupid.. what is the rational behind this? Why I can't take a simple scre...

  • Newbie
  • Why I'm obligated to change my country in my profile? - I only see one option, which is my country, the place where I was born! By the way that is correct! - Second, this is just stupid.. what is t...
  • Noah
  • Spotify Star
  • 20939 Views
  • 1 replies
  • 7 likes
  • Account
    Free
    Login
  • 20939 Views
  • 1 replies
  • 7 likes

account got hacked

Hi @ all,today i recieved a mail that my account now have a new mailadress. Because i dont made it, i mailed the support but got no reply ... Is there anything i can do myself to get my premium family account back?Oh boy spotify ...

  • Newbie
  • Hi @ all, today i recieved a mail that my account now have a new mailadress. Because i dont made it, i mailed the support but got no reply ...   Is there anything i can do myself to get my pr...
  • Maxim
  • Spotify Star
  • 519 Views
  • 1 replies
  • 0 likes
  • 519 Views
  • 1 replies
  • 0 likes

Hacked account, lost playlists, subscription to family and three new ppl on my account

My account somehow has been hacked or soemthing similar. I'm unsure how to find a way to solve this and how to contact Spotify directly? Does anyone know how to contact them as I am wasting time and money and lost money on an event because all my lis...

  • Casual Listener
  • My account somehow has been hacked or soemthing similar. I'm unsure how to find a way to solve this and how to contact Spotify directly? Does anyone know how to contact them as I am wasting time and ...
  • user-removed
  • Not applicable
  • 794 Views
  • 2 replies
  • 0 likes
  • 794 Views
  • 2 replies
  • 0 likes

Unable to login to android app

I'm trying for a week now to login to spotify mobile app, after it suddenly logged me off. After I'm filling my email or username (tried both) and my password (and yes, I've tried to switch it multiple times) the "Login" button turns to "Loggin in" f...

  • Regular
  • I'm trying for a week now to login to spotify mobile app, after it suddenly logged me off.  After I'm filling my email or username (tried both) and my password (and yes, I've tried to switch it...
  • imriway
  • Regular
  • 1081 Views
  • 11 replies
  • 0 likes
  • 1081 Views
  • 11 replies
  • 0 likes

Hacked account

There are playlists and musics that I don't listen appearing in my Saved Musics list, so I think my account has been hacked. I already clicked on the "Sign out everywhere" button and changed my password 2 times but the strange musics and playlists ke...

  • Newbie
  • There are playlists and musics that I don't listen appearing in my Saved Musics list, so I think my account has been hacked. I already clicked on the "Sign out everywhere" button and changed my passw...
  • user-removed
  • Not applicable
  • 667 Views
  • 3 replies
  • 1 likes
  • Account
    Security
  • 667 Views
  • 3 replies
  • 1 likes

Spotify thinks **bleep** (German)

Hey! Spotify denkt, dass ich aktuell im Ausland bin und hat daher meine Abmeldung komplett blockiert. Ich bin nicht im Ausland. Ich lebe in der Schweiz und bin dort aktuell auch. Kann mir jemand helfen?

  • Newbie
  • Hey!   Spotify denkt, dass ich aktuell im Ausland bin und hat daher meine Abmeldung komplett blockiert. Ich bin nicht im Ausland. Ich lebe in der Schweiz und bin dort aktuell auch. Kann mir je...
  • Maxim
  • Spotify Star
  • 331 Views
  • 1 replies
  • 0 likes
  • Security
  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists Cover Photos

I have seen some playlists with " a cover picture" and I've learned via google that you don't have to have a premium subscription to change to cover. I was wondering how to do that on my computer and was also wondering if it could potentially be a th...

  • Casual Listener
  • I have seen some playlists with " a cover picture" and I've learned via google that you don't have to have a premium subscription to change to cover. I was wondering how to do that on my computer and...
  • Alfredo
  • Roadie
  • 938 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 938 Views
  • 3 replies
  • 0 likes

Superuser Contribution Account switched off!! Cant log back in! Please HELP!

Best spotify community. I've got a problem with logging in on my spotify account. Few months ago i reclaimed some money from my phonebill that was automaticly drawn from my account. first i though i clicked the phone bill, but is was the spotify bill...

  • Newbie
  • Best spotify community. I've got a problem with logging in on my spotify account. Few months ago i reclaimed some money from my phonebill that was automaticly drawn from my account. first i though i ...
  • Alfredo
  • Roadie
  • 636 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 636 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble logging back on

Hello! I pay for Premium for me and my son. Someone recently hacked into our account. My son figured it out and put in a new username and password. He sent me an invite but I cannot figure out how to get back onto the account!! When I go to the page ...

  • Newbie
  • Hello!  I pay for Premium for me and my son. Someone recently hacked into our account. My son figured it out and put in a new username and password. He sent me an invite but I cannot figure out ...
  • Alfredo
  • Roadie
  • 474 Views
  • 1 replies
  • 0 likes
  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution Presale for Ludovico Einaudi in toronto

Hi! Im a premium user and I've been one of the most listener users for ludovico for over 5 years. I wonder why I don't have access to the presale for toronto can somebody get me a code please? Thanks!

  • Newbie
  • Hi!   Im a premium user and I've been one of the most listener users for ludovico for over 5 years. I wonder why I don't have access to the presale for toronto 😞   can somebody get me ...
  • Alfredo
  • Roadie
  • 468 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 468 Views
  • 1 replies
  • 0 likes