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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88836 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
758709 Views
18 replies
29 likes
Hey, when I attempt to login Spotify on my phone (S7 Edge) it says "Unable to login. Either the username or password is incorrect." However, when I login on my tablet it is successful as well as my laptop. I am 100% sure I am typing correctly, any he...
Hey, when I attempt to login Spotify on my phone (S7 Edge) it says "Unable to login. Either the username or password is incorrect." However, when I login on my tablet it is successful as well as my l...
Regular
1101 Views
1 replies
0 likes
(EDIT: After a few hours, I've managed to get my account back, the same way that it was prior to being hacked. I'd like to thank the Spotify support for their assistance in the matter) Hello guys, Not more than 20 minutes ago I was listening so some ...
(EDIT: After a few hours, I've managed to get my account back, the same way that it was prior to being hacked. I'd like to thank the Spotify support for their assistance in the matter) Hello...
Casual Listener
593 Views
2 replies
1 likes
I was having issues with logging in because I linked my account with FB and I deactivated it. So I re-activated it and it logged me in just fine. I tried to log in to make some changes and it wouldn't accept my password even though I just used it. I ...
I was having issues with logging in because I linked my account with FB and I deactivated it. So I re-activated it and it logged me in just fine. I tried to log in to make some changes and it wouldn'...
Roadie
575 Views
1 replies
0 likes
It’s saying my username is not an active Spotify account but I was just on it last night
It’s saying my username is not an active Spotify account but I was just on it last night
Roadie
610 Views
1 replies
0 likes
so i only used spoitify on my iphone mac and a windows laptop but i reached the max. i deleted the offline downloads on the mac and my windows and also deleted the app so i can download styrictly on my iphone but it stilll will not download anymore a...
so i only used spoitify on my iphone mac and a windows laptop but i reached the max. i deleted the offline downloads on the mac and my windows and also deleted the app so i can download styrictly on ...
Composer
1448 Views
3 replies
0 likes
i have a cd babys account which made a spotify artist account.i was wondering how i would sign into this artist account to control because i didn't make the artist account cd baby does and the email i use for cd baby i've tried to use it to sign into...
i have a cd babys account which made a spotify artist account. i was wondering how i would sign into this artist account to control because i didn't make the artist account cd baby does and the emai...
Casual Listener
9796 Views
2 replies
0 likes
I have been trying to login to the Desktop app through my Facebook account, but nothing happens when I click on the button. So try using the Facebook credentials to login in but it takes me to a seperate account with the same email. I want to delete ...
I have been trying to login to the Desktop app through my Facebook account, but nothing happens when I click on the button. So try using the Facebook credentials to login in but it takes me to a ...
Casual Listener
467 Views
2 replies
0 likes
Greetings, I'd just cancelled my Spotify 3 month trial subscription. How soon will I get my $9.99 refund?
Greetings, I'd just cancelled my Spotify 3 month trial subscription. How soon will I get my $9.99 refund?
Roadie
1928 Views
1 replies
0 likes
I've tried to shave my subscription with a family member but when she inserts the requested informatios Spotify says she can't share Spotify with me.
I've tried to shave my subscription with a family member but when she inserts the requested informatios Spotify says she can't share Spotify with me.
Regular
509 Views
1 replies
0 likes
Hello,I have a problem with my account. I lost my password from Spotify and the password for my Email. I used to have Spotity Premium, but last month Spotify couldnt get the money from my bank account. So I havent payed for it last month. Since I can...
Hello, I have a problem with my account. I lost my password from Spotify and the password for my Email. I used to have Spotity Premium, but last month Spotify couldnt get the money from my bank acco...
Newbie
662 Views
2 replies
0 likes
Looking to close my account to reset my library can’t do it on a desktop because I don’t have access to one to clear my library how can I do it?
Looking to close my account to reset my library can’t do it on a desktop because I don’t have access to one to clear my library how can I do it?
Community Legend
761 Views
1 replies
0 likes
My account was hacked and email and password changed today. The email used by the hacker had the domain name mailna.com. However, mailna.com is not currently active domain. I'm guessing that the hack is programmed to figure out your username and pass...
My account was hacked and email and password changed today. The email used by the hacker had the domain name mailna.com. However, mailna.com is not currently active domain. I'm guessing that the hack...
Casual Listener
1602 Views
2 replies
0 likes
Hello, It seems I can't log into Spotify with an internet connection, because if I put my password and username into the login section, if I have a stable connection. It gets the error message 3. But if I try it without an internet connection. It wor...
Hello, It seems I can't log into Spotify with an internet connection, because if I put my password and username into the login section, if I have a stable connection. It gets the error message 3. But...
Roadie
573 Views
3 replies
0 likes
Bonjour I would like to change my user name, for some reason I don't know, it's my daughter name and I would like to put my name instead Thank you
Bonjour I would like to change my user name, for some reason I don't know, it's my daughter name and I would like to put my name instead Thank you
Casual Listener
489 Views
2 replies
0 likes
Hi there. Recently, I've been using Spotify and it's been working fine. Then it suddenly stopped logging me in, I've changed my password and I get nothing. I even made a brand new Facebook account, and logged in fine on the pc. Then I tried from my p...
Hi there. Recently, I've been using Spotify and it's been working fine. Then it suddenly stopped logging me in, I've changed my password and I get nothing. I even made a brand new Facebook account, a...
Community Legend
421 Views
1 replies
0 likes
I have moved a month ago to the USA from Germany, now I get that message about my credit card that needs to be updated unless I will loose all my Premium lists. Why Am I supposed to be scared like that all of a sudden? there is no date written of whi...
I have moved a month ago to the USA from Germany, now I get that message about my credit card that needs to be updated unless I will loose all my Premium lists. Why Am I supposed to be scare...
Music Fan
632 Views
2 replies
0 likes
I joined Spotify Premium 2 months ago but had to do a factory reset on my Android. I downloaded the app again entering the same email and password but I have lost all my playlist and when do a recovery I am told I do not have any playlists to recover...
I joined Spotify Premium 2 months ago but had to do a factory reset on my Android. I downloaded the app again entering the same email and password but I have lost all my playlist and when do a recove...
Community Legend
1688 Views
3 replies
0 likes
Bonjour, Suite au renouvellement de ma CB, le prelevement de mon abonnement famille a echoue. J'ai indique mes nouvelles coordonnees bancaires mais je n'ai plus acces a mon compte famille, je ne trouve qu'un abonnement premium.Avez-vous deje eu ce pr...
Bonjour, Suite au renouvellement de ma CB, le prelevement de mon abonnement famille a echoue. J'ai indique mes nouvelles coordonnees bancaires mais je n'ai plus acces a mon compte famille, je ...
Spotify Legend
663 Views
1 replies
0 likes
It is extremly frustrated that family memeber has to use exactly same address when joining Premium Family subscription, since it is common to forget the address detail when sign up the Premimum subscription.The funny thing is Spotify does not allow t...
It is extremly frustrated that family memeber has to use exactly same address when joining Premium Family subscription, since it is common to forget the address detail when sign up the Premimum ...
Spotify Star
419 Views
1 replies
0 likes
I moved from Belgium to Morocco and am unable to change my country. When I go in my profile options and try to click on the country list, it only gives me Belgium as an option, I cannot choose Morocco or any other country for that matter.Please help....
I moved from Belgium to Morocco and am unable to change my country. When I go in my profile options and try to click on the country list, it only gives me Belgium as an option, I cannot choos...
Regular
495 Views
2 replies
0 likes
