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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

75798 Views

28 replies

0 likes

  • 75798 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

93199 Views

9 replies

2 likes

Account
Login
  • 93199 Views
  • 9 replies
  • 2 likes

Spotify Gutscheinkarte auf Falschen Account eingelöst

ich habe meine spotify Gutscheinkarte gestern ausversehen auf einem flaschen Konto (Benuzername: nina250197) eingelöst, kann ich das vielleicht rückgänig machen und auf ein anderes Konto (Benutzername: nina@baschek.net) übertragen?

Newbie

ich habe meine spotify Gutscheinkarte gestern ausversehen auf einem flaschen Konto (Benuzername: nina250197) eingelöst, kann ich das vielleicht rückgänig machen und auf ein anderes Konto (Benutzernam...

Gizem_Cankaya

Newbie

5414 Views

2 replies

0 likes

  • 5414 Views
  • 2 replies
  • 0 likes

Problemas con los permisos

Soy nuevo en Spotify. Sin saber qué significa Revocar Acceso lo seleccioné y quité los permisos de Playstation, ahora no me deja usarlo en la consola. ¿Cómo puedo revertir eso y tener los permisos otra vez? Gracias por su tiempo.

Newbie

Soy nuevo en Spotify. Sin saber qué significa Revocar Acceso lo seleccioné y quité los permisos de Playstation, ahora no me deja usarlo en la consola. ¿Cómo puedo revertir eso y tener los permisos ot...

estebanGramaj0

Gig Goer

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

They registered my email without my authorization

Good evening! They created an account with my email and without my authorization!I did not receive any email requesting confirmation of registration.Lack of respect!!!

Visitor

Good evening!   They created an account with my email and without my authorization! I did not receive any email requesting confirmation of registration. Lack of respect!!!

estebanGramaj0

Gig Goer

389 Views

1 replies

0 likes

Account
  • 389 Views
  • 1 replies
  • 0 likes

cerré sesión y no recuerdo cual era mi usuario

Estaba buscando como cancelar mi suscripción premium, y por error cerre mi sesión y ahora no recuerdo cual es mi usuario y contraseña, y por ñps tanto no puedo cancelar el pago de mi cuenta, que puedo hacer ?

Newbie

Estaba buscando como cancelar mi suscripción premium, y por error cerre mi sesión y ahora no recuerdo cual es mi usuario y contraseña, y por ñps tanto no puedo cancelar el pago de mi cuenta, que pued...

angelica1373

Newbie

34349 Views

4 replies

0 likes

Subscription
  • 34349 Views
  • 4 replies
  • 0 likes

Solved!! Log in via Telegram

Hi, it would be cool to log in via Telegram Messenger instead or next to Facebook. People want an easy way to log in but some don't have Facebook or don't want to connect it with Spotify due to privacy issues.Hope to see this in a future version of S...

Visitor

Hi, it would be cool to log in via Telegram Messenger instead or next to Facebook. People want an easy way to log in but some don't have Facebook or don't want to connect it with Spotify due to priva...

Maxim

Spotify Star

1014 Views

1 replies

0 likes

Account
Login
  • 1014 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas con Plan Familiar Premium

cómo reingreso mi cuenta al Plan Familiar Premium de mi familia todos vivimos en el mismo domicilio cómo lo pide Spotify pero me expulsó que puedo hacer ?no es justo que Spotify se moleste en sacarte y no en comprobar verdaderamente si vives en el mi...

Casual Listener

cómo reingreso mi cuenta al Plan Familiar Premium de mi familia todos vivimos en el mismo domicilio cómo lo pide Spotify pero me expulsó que puedo hacer ?no es justo que Spotify se moleste en sacarte...

MaríaCamila

Roadie

959 Views

1 replies

0 likes

  • 959 Views
  • 1 replies
  • 0 likes

Problema con login modo offline

Soy miembro de un plan familiar premium y normalmente siempre tengo mi configuracion en modo Offline, sin embargo cuando dejo mi configuracion en ese modo y cierro la aplicacion, al momento de volver a abrir se muestra la ventana de Login, ingreso mi...

Newbie

Soy miembro de un plan familiar premium y normalmente siempre tengo mi configuracion en modo Offline, sin embargo cuando dejo mi configuracion en ese modo y cierro la aplicacion, al momento de volver...

anto20

Newbie

2572 Views

3 replies

6 likes

  • 2572 Views
  • 3 replies
  • 6 likes

"14 days out of country" error. How to update country if I can't login?

I signed up for spotify in Brazil but moved to Canada and now I can't login at all. I can put my user name and correct password in and I get a message That says you "can only use it for 14 days out of the country" every time I try to login. Therefore...

Newbie

I signed up for spotify in Brazil but moved to Canada and now I can't login at all. I can put my user name and correct password in and I get a message That says you "can only use it for 14 days ...

IguanaSetup

Community Legend

457 Views

1 replies

0 likes

Account
Login
  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo iniciar sesion

No me deja iniciar a causa de mi fuera de línea que hago

Newbie

No me deja iniciar a causa de mi fuera de línea que hago

MaríaCamila

Roadie

404 Views

1 replies

0 likes

Account
Login
  • 404 Views
  • 1 replies
  • 0 likes

Solved!! Dos meses gratis premium

Hola. vi que tienen una promocion nueva, en la que haciendo premium, dan los dos primeros meses gratis. Yo me suscribi a premium family hace unos dias, puedo agarrar esa promcion. Saludos.

Regular

Hola. vi que tienen una promocion nueva, en la que haciendo premium, dan los dos primeros meses gratis. Yo me suscribi a premium family hace unos dias, puedo agarrar esa promcion. Saludos.

Andreardz

Newbie

18533 Views

15 replies

0 likes

Account
Free
Login
Premium
Subscription
  • 18533 Views
  • 15 replies
  • 0 likes

Superuser Contribution Premium

Hola, no me andan las funciones de Spotify Premium y estoy suscrito.

Casual Listener

Hola, no me andan las funciones de Spotify Premium y estoy suscrito.

AxelRubi12

Casual Listener

561 Views

2 replies

0 likes

Premium
  • 561 Views
  • 2 replies
  • 0 likes

Superuser Contribution Re: Forgotten mail adress

HiCan you help me also , please.My little son have changed the Passwort AND THE mail-adresses from the spotify-account. :-((At the moment my son is logged in, but i want change the phone, and i need the pw.Is there a way to help me?

Newbie

Hi Can you help me also , please. My little son have changed the Passwort AND THE mail-adresses from the spotify-account. :-(( At the moment my son is logged in, but i want change the phone, and i...

Chris

Spotify

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

I subscribed to Family premium. How do I manage accounts for my echo/google home/mobile devices

I subscribed to Family premium. How do I manage accounts for my echo/google home/mobile devices? This accounts is for my wife and I only. So we are using 2 of 6 streams/users.I simply want to be able to listen to my echo when home, or my mobile app w...

Casual Listener

I subscribed to Family premium. How do I manage accounts for my echo/google home/mobile devices?  This accounts is for my wife and I only. So we are using 2 of 6 streams/users. I simply want to...

ecszone

Casual Listener

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Nao consigo fazer login pelo celular, mas pelo computador da certo.

Nao consigo fazer login por nenhum celular pois diz que a senha esta incorreta. Ja redefeni a senha varias vezes e nao entra, so pelo computador.

Newbie

Nao consigo fazer login por nenhum celular pois diz que a senha esta incorreta. Ja redefeni a senha varias vezes e nao entra, so pelo computador.

priscylla27

Casual Listener

624 Views

1 replies

3 likes

Login
  • 624 Views
  • 1 replies
  • 3 likes

Solved!! Changing postcode

Hello, i wanted to get a Family Subscription ans realized my Account has a wrong postcode. I created my Account several years ago via Facebook and The postcode isnt Even existent. Is there any way to change this to

Casual Listener

Hello, i wanted to get a Family Subscription ans realized my Account has a wrong postcode. I created my Account several years ago via Facebook and The postcode isnt Even existent.  Is there ...

Normie1

Casual Listener

1036 Views

2 replies

0 likes

Account
  • 1036 Views
  • 2 replies
  • 0 likes

Creating an Artist Playlist

Hi there! My name is Gabriel Brown and I'm also an artist under the name Bronze Avery. I'm trying to create an artist playlist, but the only way I've been able to figure out how to do it is by creating a playlist on my personal account, searching for...

Casual Listener

Hi there!   My name is Gabriel Brown and I'm also an artist under the name Bronze Avery. I'm trying to create an artist playlist, but the only way I've been able to figure out how to do it is ...

Maxim

Spotify Star

2219 Views

3 replies

0 likes

  • 2219 Views
  • 3 replies
  • 0 likes

Remove the random numbers

Hey I would like to have my name displayed instead of random numbers. Is this possible?

Regular

Hey I would like to have my name displayed instead of random numbers. Is this possible?

IguanaSetup

Community Legend

521 Views

1 replies

0 likes

Account
  • 521 Views
  • 1 replies
  • 0 likes

Solved!! Someone else is logged in to my account

Hi, I have not been using Spoitfy for a while, but when logging in today i noticed that someone else was using my account. To avoid this situation i have changed my password and singed out everywhere, but when signing in again the other user is still...

Casual Listener

Hi,   I have not been using Spoitfy for a while, but when logging in today i noticed that someone else was using my account. To avoid this situation i have changed my password and singed out e...

petergaustad

Casual Listener

649 Views

2 replies

0 likes

Account
  • 649 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unable to change the country

As the title says i'm not able to change the country and my account ,to put a new credit card in and pay my premium. The customer help was rather useless on the homepage so i thought i'll ask here , if anyone has a clue to why i cant edit my account ...

Newbie

As the title says i'm not able to change the country and my account ,to put a new credit card in and pay my premium. The customer help was rather useless on the homepage so i thought i'll ask here , ...

MaríaCamila

Roadie

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Why can’t I update to a premium on a IPhone 6s Plus

I downloaded Spotify on my iPhone but wanted the premium 3 months trail. When I do go on my account there isn’t a selection where I can get premium. Help please

Newbie

I downloaded Spotify on my iPhone but wanted the premium 3 months trail. When I do go on my account there isn’t a selection where I can get premium. Help please 

Maxim

Spotify Star

2423 Views

1 replies

0 likes

  • 2423 Views
  • 1 replies
  • 0 likes