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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80350 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653676 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734087 Views
18 replies
29 likes
My account was hacked and email and password changed today. The email used by the hacker had the domain name mailna.com. However, mailna.com is not currently active domain. I'm guessing that the hack is programmed to figure out your username and pass...
My account was hacked and email and password changed today. The email used by the hacker had the domain name mailna.com. However, mailna.com is not currently active domain. I'm guessing that the hack...
Casual Listener
1559 Views
2 replies
0 likes
Hello, It seems I can't log into Spotify with an internet connection, because if I put my password and username into the login section, if I have a stable connection. It gets the error message 3. But if I try it without an internet connection. It wor...
Hello, It seems I can't log into Spotify with an internet connection, because if I put my password and username into the login section, if I have a stable connection. It gets the error message 3. But...
Roadie
554 Views
3 replies
0 likes
Bonjour I would like to change my user name, for some reason I don't know, it's my daughter name and I would like to put my name instead Thank you
Bonjour I would like to change my user name, for some reason I don't know, it's my daughter name and I would like to put my name instead Thank you
Casual Listener
477 Views
2 replies
0 likes
Hi there. Recently, I've been using Spotify and it's been working fine. Then it suddenly stopped logging me in, I've changed my password and I get nothing. I even made a brand new Facebook account, and logged in fine on the pc. Then I tried from my p...
Hi there. Recently, I've been using Spotify and it's been working fine. Then it suddenly stopped logging me in, I've changed my password and I get nothing. I even made a brand new Facebook account, a...
Community Legend
415 Views
1 replies
0 likes
I have moved a month ago to the USA from Germany, now I get that message about my credit card that needs to be updated unless I will loose all my Premium lists. Why Am I supposed to be scared like that all of a sudden? there is no date written of whi...
I have moved a month ago to the USA from Germany, now I get that message about my credit card that needs to be updated unless I will loose all my Premium lists. Why Am I supposed to be scare...
Music Fan
596 Views
2 replies
0 likes
I joined Spotify Premium 2 months ago but had to do a factory reset on my Android. I downloaded the app again entering the same email and password but I have lost all my playlist and when do a recovery I am told I do not have any playlists to recover...
I joined Spotify Premium 2 months ago but had to do a factory reset on my Android. I downloaded the app again entering the same email and password but I have lost all my playlist and when do a recove...
Community Legend
1639 Views
3 replies
0 likes
Bonjour, Suite au renouvellement de ma CB, le prelevement de mon abonnement famille a echoue. J'ai indique mes nouvelles coordonnees bancaires mais je n'ai plus acces a mon compte famille, je ne trouve qu'un abonnement premium.Avez-vous deje eu ce pr...
Bonjour, Suite au renouvellement de ma CB, le prelevement de mon abonnement famille a echoue. J'ai indique mes nouvelles coordonnees bancaires mais je n'ai plus acces a mon compte famille, je ...
Spotify Legend
652 Views
1 replies
0 likes
It is extremly frustrated that family memeber has to use exactly same address when joining Premium Family subscription, since it is common to forget the address detail when sign up the Premimum subscription.The funny thing is Spotify does not allow t...
It is extremly frustrated that family memeber has to use exactly same address when joining Premium Family subscription, since it is common to forget the address detail when sign up the Premimum ...
Spotify Star
406 Views
1 replies
0 likes
I moved from Belgium to Morocco and am unable to change my country. When I go in my profile options and try to click on the country list, it only gives me Belgium as an option, I cannot choose Morocco or any other country for that matter.Please help....
I moved from Belgium to Morocco and am unable to change my country. When I go in my profile options and try to click on the country list, it only gives me Belgium as an option, I cannot choos...
Regular
476 Views
2 replies
0 likes
Hello my bill payment says 3/4/18 for the date but i dont know wether it is the UK Notations Meaning The 3rd of April or if it is American Mean The 4th of March (Today) it didnt go out today if it is because its a sunday but i need to know which nota...
Hello my bill payment says 3/4/18 for the date but i dont know wether it is the UK Notations Meaning The 3rd of April or if it is American Mean The 4th of March (Today) it didnt go out toda...
Roadie
428 Views
1 replies
0 likes
Hello, I have recently changed phone device (my old phone as well as the new one use android op. system). When I logged into Spotify from my new device I noticed that I no longer have Premium account but I was charged as if I have Premium account. I ...
Hello, I have recently changed phone device (my old phone as well as the new one use android op. system). When I logged into Spotify from my new device I noticed that I no longer have ...
Casual Listener
1667 Views
2 replies
0 likes
Hi there! Yesterday I have received a strage e-mail from spotify.Dear user: We detected abnormal activity on the app you are using so we have disabled it. Don’t worry - your Spotify account is safe. To access your Spotify account, simply uninstall an...
Hi there! Yesterday I have received a strage e-mail from spotify. Dear user: We detected abnormal activity on the app you are using so we have disabled it. Don’t worry - your Spotify account is s...
Newbie
17836 Views
9 replies
0 likes
Hello fellas. My account recently got hacked a little while ago. First off I noticed that entire albums for artists I have never heard of were downloaded into my library. Then when I tried to log in, my account was different. I had none of my premium...
Hello fellas. My account recently got hacked a little while ago. First off I noticed that entire albums for artists I have never heard of were downloaded into my library. Then when I tried to log in,...
Not applicable
706 Views
2 replies
0 likes
Hello, I am signed up and paying for Spotify family but I cannot access my account at all, I can’t see what email it is connected to and have tried all options. Can you help me access my account? Thanks, lorraine
Hello, I am signed up and paying for Spotify family but I cannot access my account at all, I can’t see what email it is connected to and have tried all options. Can you help me access my account? Tha...
Roadie
502 Views
1 replies
0 likes
I had a premium account but I refunded my money back through the bank. They said that you will get you account will be free, but I can’t come in? I get a error the whole time. And I really want my account back.
I had a premium account but I refunded my money back through the bank. They said that you will get you account will be free, but I can’t come in? I get a error the whole time. And I re...
Roadie
661 Views
1 replies
0 likes
Hi, I have been trying to figure this out by reading current posts, but none have been able to answer this: I log in with my facebook, but I can't change my profile picture and my account on here (the Spotify Community) doesn't have the same name as ...
Hi, I have been trying to figure this out by reading current posts, but none have been able to answer this: I log in with my facebook, but I can't change my profile picture and my account on...
Spotify Star
827 Views
1 replies
0 likes
Hi, so I forgot my password for my old account with premium, so I thought "oh maybe I had logged in via facebook". Turns out I hadn't and now I've made a facebook account with the exact same email as my old account and cannot find or reset the passwo...
Hi, so I forgot my password for my old account with premium, so I thought "oh maybe I had logged in via facebook". Turns out I hadn't and now I've made a facebook account with the exact same email as...
Roadie
483 Views
1 replies
0 likes
Hola,acabo de suspender premium y quiero borrar el metodo de pago (tarjeta de debito) pero no esta la opcion, ¿alguien sabe como puedo eliminarla? Hi,I just end premium and now I want to delete the payment method (debit card) but I can't do it, does ...
Hola, acabo de suspender premium y quiero borrar el metodo de pago (tarjeta de debito) pero no esta la opcion, ¿alguien sabe como puedo eliminarla? Hi, I just end premium and now I want to...
Casual Listener
25396 Views
2 replies
2 likes
i cant remember my email address that i used, my password, nor my username to log in and cancel premium
i cant remember my email address that i used, my password, nor my username to log in and cancel premium
Community Legend
716 Views
1 replies
0 likes
I want to change my name but you can't do that, if i delete my account can i sign up again with my original email and have no trace to the other one.
I want to change my name but you can't do that, if i delete my account can i sign up again with my original email and have no trace to the other one.
Spotify Star
15373 Views
1 replies
0 likes
