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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • exospersonaldog
  • Casual Listener
  • 257224 Views
  • 477 replies
  • 30 likes
  • Account
    Free
  • 257224 Views
  • 477 replies
  • 30 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12902 Views
  • 6 replies
  • 11 likes
  • Security
  • 12902 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 528356 Views
  • 989 replies
  • 113 likes
  • Account
  • 528356 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127875 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127875 Views
  • 74 replies
  • 12 likes

Superuser Contribution Payment

My card the Spotify account is linked to has been hacked and it had to be cancelled. A payment is due and I don’t have the new card yet. How do I go about paying the monthly fee as it’s due. Thanks

  • Newbie
  • My card the Spotify account is linked to has been hacked and it had to be cancelled. A payment is due and I don’t have the new card yet. How do I go about paying the monthly fee as it’s due.  T...
  • Alfredo
  • Roadie
  • 548 Views
  • 2 replies
  • 0 likes
  • Account
  • 548 Views
  • 2 replies
  • 0 likes

Superuser Contribution only account

About 2 weeks ago I activated a premium account by KPN.THirst I thought I didn't get an sms with the activation code, but later I found out that I got 2 activation codes. Both of them didn't. Two times KPN tried to help me, but not succesful. They th...

  • Casual Listener
  • About 2 weeks ago I activated a premium account by KPN. THirst I thought I didn't get an sms with the activation code, but later I found out that I got 2 activation codes. Both of them didn't. Two t...
  • Alfredo
  • Roadie
  • 514 Views
  • 1 replies
  • 0 likes
  • Account
  • 514 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist won't open

I made a playlist back in December with all my favorite songs, and the other day I saw it disappeared from my public playlists even though it was public. I could find it with my secret playlists and still listen to it though. Today, it was still miss...

  • Casual Listener
  • I made a playlist back in December with all my favorite songs, and the other day I saw it disappeared from my public playlists even though it was public. I could find it with my secret playlists...
  • Alfredo
  • Roadie
  • 567 Views
  • 1 replies
  • 0 likes
  • 567 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment

Hi I tried to add the student discount while updating my new payment method to my Premium account and wasn't able because my account is Mexican and I am studying in the US. So when I had to proof my education I cound't. Then when trying to pay the no...

  • Newbie
  • Hi I tried to add the student discount while updating my new payment method to my Premium account and wasn't able because my account is Mexican and I am studying in the US. So when I had to proof my ...
  • Alfredo
  • Roadie
  • 458 Views
  • 2 replies
  • 0 likes
  • 458 Views
  • 2 replies
  • 0 likes

Superuser Contribution Username problem

Why are we not allowed to change our username? 

  • Newbie
  • Why are we not allowed to change our username? 
  • Alfredo
  • Roadie
  • 360 Views
  • 2 replies
  • 0 likes
  • 360 Views
  • 2 replies
  • 0 likes

Superuser Contribution someone Keeps showing up in my following tab!

So, this user named metablocks keeps showing up in my following tab! I keep unfollowing them, but the next time I look, they're there! Are they hacking into the system to get followers? This is ANNOYING!

  • Newbie
  • So, this user named metablocks keeps showing up in my following tab! I keep unfollowing them, but the next time I look, they're there! Are they hacking into the system to get followers? This is ANNOY...
  • Alfredo
  • Roadie
  • 674 Views
  • 1 replies
  • 1 likes
  • 674 Views
  • 1 replies
  • 1 likes

Entire account changed

Someone recently accessed my account, they added a bunch of songs in another language and changed the password and email of the account, i can still log in through facebook but thats it. All help is gteatly appreciated. If it helps im on a family pla...

  • Newbie
  • Someone recently accessed my account, they added a bunch of songs in another language and changed the password and email of the account, i can still log in through facebook but thats it. All help is ...
  • InDevBrian
  • Casual Listener
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

HELP

Unauthorized use of card 

  • Casual Listener
  • Unauthorized use of card 
  • Helen21
  • Casual Listener
  • 273 Views
  • 1 replies
  • 0 likes
  • Account
  • 273 Views
  • 1 replies
  • 0 likes

Erro grotesco para postagem no fórum!

Que erro é esse adms: "The message body contains *UM NÚMERO GIGANTE*, which is not permitted in this community. Please remove this content before sending your post."? Já a quinta tentativa de fazer um post pra tentar resolver meu problema da minha co...

  • Visitor
  • Que erro é esse adms: "The message body contains *UM NÚMERO GIGANTE*, which is not permitted in this community. Please remove this content before sending your post."? Já a quinta tentativa de fazer u...
  • Bittencourt
  • Spotify Star
  • 287 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 287 Views
  • 1 replies
  • 0 likes

Agora meu post foi removido, meu Deus, ninguém quer me ajudar nessa joça mesmo...

Poxa, eu fiz um post explicando 3 problemas que estou tendo e aproveitei para informar de erros do fórum e vocês colocam como "esperando por aprovação"? É sério isso? Deixa aí pra todos verem, caramba...

  • Visitor
  • Poxa, eu fiz um post explicando 3 problemas que estou tendo e aproveitei para informar de erros do fórum e vocês colocam como "esperando por aprovação"? É sério isso? Deixa aí pra todos verem, caramb...
  • Bittencourt
  • Spotify Star
  • 370 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 370 Views
  • 1 replies
  • 0 likes

TWO artist profiles for one band problem

Hello,My name is James and I play for the band **bleep** Snobs. For some reason when you search for our band on Spotify TWO artist called **bleep** Snobs come up, but they are both our band, just 2 different albums.How can I fix this?

  • Newbie
  • Hello, My name is James and I play for the band **bleep** Snobs. For some reason when you search for our band on Spotify TWO artist called **bleep** Snobs come up, but they are both our band, just 2...
  • Mahiballer05
  • Regular
  • 1199 Views
  • 2 replies
  • 0 likes
  • Account
  • 1199 Views
  • 2 replies
  • 0 likes

Desatualização de e-mail

boa tarde! adquiri o premium para estudantes e o valor já me foi cobrado. porém ainda não estou com acesso ao premium. creio que tenham enviado algum e-mail de confirmação para minha antiga conta de e-mail, que estava vinculado ao facebook. atualizei...

  • Newbie
  • boa tarde! adquiri o premium para estudantes e o valor já me foi cobrado. porém ainda não estou com acesso ao premium. creio que tenham enviado algum e-mail de confirmação para minha antiga conta de ...
  • Bittencourt
  • Spotify Star
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

I cant connect my facebook account to my spotify acount.

Hello. I am trying to connect my facebook account into my spotify account, but i cant. I use desktop app, and, when i click in the "Connect to facebook" button, it doesnt work. I thought nothing happened, but it opens a window, to put my facebook's c...

  • Newbie
  • Hello.   I am trying to connect my facebook account into my spotify account, but i cant. I use desktop app, and, when i click in the "Connect to facebook" button, it doesnt work. I thought not...
  • svdbeken
  • Newbie
  • 855 Views
  • 3 replies
  • 0 likes
  • 855 Views
  • 3 replies
  • 0 likes

Choix du pays lors de l'inscription

Bonjour,J'ai créé mon compte quand j'habitais en France. Le pays de mon compte est donc la France.Depuis j'ai demenagé à l'étranger et je voudrais que mon fils rejoigne notre compte Family Premium. A chaque fois que j'essaye de lui créé un compte (et...

  • Newbie
  • Bonjour, J'ai créé mon compte quand j'habitais en France. Le pays de mon compte est donc la France. Depuis j'ai demenagé à l'étranger et je voudrais que mon fils rejoigne notre compte Family Premiu...
  • steuff
  • Newbie
  • 594 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 594 Views
  • 1 replies
  • 0 likes

getting charged for premium

I have 2 accounts for spotify. The first one I made, I no longer use. I do not know the username or the password. However, I'm still getting charged $10 a month. I don't know how to cancel the subscription because I don't remember the information to ...

  • Newbie
  • I have 2 accounts for spotify. The first one I made, I no longer use. I do not know the username or the password. However, I'm still getting charged $10 a month. I don't know how to cancel the subscr...
  • Luke
  • Spotify Star
  • 611 Views
  • 1 replies
  • 0 likes
  • Account
  • 611 Views
  • 1 replies
  • 0 likes

Import Apple Music library into Spotify

Hi,I would like to move from Apple Music to Spotify but I really don't know how to transfer my Apple Music library data into Spotify (Without loosing any metadata).I want to know if there is a way to move/copy my Apple Music library including the pla...

  • Casual Listener
  • Hi, I would like to move from Apple Music to Spotify but I really don't know how to transfer my Apple Music library data into Spotify (Without loosing any metadata). I want to know if there is a wa...
  • MorKanner
  • Casual Listener
  • 24646 Views
  • 2 replies
  • 3 likes
  • Desktop
  • 24646 Views
  • 2 replies
  • 3 likes

Can't change country

Hi,i am currently living in Mexico but my country is still linked to Liechtenstein, I cant change the payment method to my MX card and cant change the country in options , what can i do?

  • Casual Listener
  • Hi, i am currently living in Mexico but my country is still linked to Liechtenstein, I cant change the payment method to my MX card and cant change the country in options , what can i do?
  • figgdi
  • Casual Listener
  • 434 Views
  • 3 replies
  • 0 likes
  • Account
  • 434 Views
  • 3 replies
  • 0 likes

Superuser Contribution "None of your Facebook friends are on Spotify."

Whenever I try the "find friends" feature, it says I have 0 friends on Spotify. This is untrue. I am logged in to Spotify through my Facebook account, and I know for a fact that many of my Facebook friends use Spotify and have it connected to their a...

  • Casual Listener
  • Whenever I try the "find friends" feature, it says I have 0 friends on Spotify. This is untrue. I am logged in to Spotify through my Facebook account, and I know for a fact that many of my Facebook f...
  • BirgittaH
  • Newbie
  • 909 Views
  • 3 replies
  • 0 likes
  • 909 Views
  • 3 replies
  • 0 likes

Transferring Accounts

Hi! I currently am on a family account however would like to transfer just my username over to a new account for just myself. Is there a way to do this without losing all of my music? Thanks!

  • Casual Listener
  • Hi! I currently am on a family account however would like to transfer just my username over to a new account for just myself.  Is there a way to do this without losing all of my music? Thanks!&n...
  • Maxim
  • Spotify Star
  • 730 Views
  • 3 replies
  • 0 likes
  • Account
  • 730 Views
  • 3 replies
  • 0 likes

My account has been hacked

What to do when my premium account has been hacked? I have logged out at all devices. Is there any chance I can get my account back?

  • Visitor
  • What to do when my premium account has been hacked? I have logged out at all devices. Is there any chance I can get my account back?
  • user-removed
  • Not applicable
  • 370 Views
  • 4 replies
  • 0 likes
  • 370 Views
  • 4 replies
  • 0 likes