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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84708 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
661417 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
743395 Views
18 replies
29 likes
Hello, I'm having a problem that an unrecognized device keeps using my account. Has deleted my playlists, interrupts songs, and creates playlists. I tried doing the log out everywhere option and have changed my password twice now but as soon as I'm l...
Hello, I'm having a problem that an unrecognized device keeps using my account. Has deleted my playlists, interrupts songs, and creates playlists. I tried doing the log out everywhere option...
Spotify Star
1429 Views
1 replies
0 likes
I cant login cause the login screen wont appear as the loading screen seems to load for too long
I cant login cause the login screen wont appear as the loading screen seems to load for too long
Moderator
599 Views
1 replies
0 likes
I subscribed for premium during a 3 month premium promo on December 31st 2017. But since January 24th 2018, all of a sudden i can’t log in to my account. So i log in using the “forgot password” and when i log in, i found that my subscription has been...
I subscribed for premium during a 3 month premium promo on December 31st 2017. But since January 24th 2018, all of a sudden i can’t log in to my account. So i log in using the “forgot password” and w...
Moderator
475 Views
1 replies
0 likes
I have a Premium account, which is working perfectly fine on my phone, however, when logging in to the online account it says I do not have Premium. The problem is that I cannot log in to my Spotify on desktop (it tells me to change my country settin...
I have a Premium account, which is working perfectly fine on my phone, however, when logging in to the online account it says I do not have Premium. The problem is that I cannot log in to my Spotify ...
Spotify Star
666 Views
1 replies
0 likes
There are "friends" on the right side of my account, that emerged randomly. I did not choose them and i don`t share their musicak taste. So is there an opportunity or a tool to get thm out of my account (and my mix tapes)?
There are "friends" on the right side of my account, that emerged randomly. I did not choose them and i don`t share their musicak taste. So is there an opportunity or a tool to get thm out of my acco...
Composer
884 Views
2 replies
0 likes
I tried 2-3 week ago to see my Wrapped 2017 but got that error with not enough data and now I've noticed that you can't see the stats from last year only the playlists, is there still a way to see my stats from 2017?
I tried 2-3 week ago to see my Wrapped 2017 but got that error with not enough data and now I've noticed that you can't see the stats from last year only the playlists, is there still a way to see my...
Spotify Star
15736 Views
1 replies
0 likes
Hi I've just tried my account and can't access it as premium on either my android phone or my desktop. I havent changed any of my account details for years. I've uninstalled and reinstalled but it's still showing the same. I've reset password today i...
Hi I've just tried my account and can't access it as premium on either my android phone or my desktop. I havent changed any of my account details for years. I've uninstalled and reinstalled but it's ...
Composer
457 Views
1 replies
1 likes
Somebody got access to my account and removed a large amount of my saved songs, up to 7 months ago. Is there any way to get those back?
Somebody got access to my account and removed a large amount of my saved songs, up to 7 months ago. Is there any way to get those back?
Composer
3144 Views
3 replies
0 likes
Hi. I moved to London from Slovakia and after 14 days I can’t Login into my spotify, because you can be logged just 14 days. What should I do ?
Hi. I moved to London from Slovakia and after 14 days I can’t Login into my spotify, because you can be logged just 14 days. What should I do ?
Roadie
6395 Views
2 replies
0 likes
I have followed the steps of logging out everywhere. I have changed my password (to something random and pretty hard to guess) and I have even changed the email adress my account is attached to and my ex is still on my spotify account. I can see his ...
I have followed the steps of logging out everywhere. I have changed my password (to something random and pretty hard to guess) and I have even changed the email adress my account is attached to and m...
Composer
581 Views
1 replies
0 likes
Hi Community Yesterday i changed my password on Spotify after a hack incident. I used the "logout from all devices" option on my account which seems to have done the trick.However this introduced a new problem to me. I keep getting logged in with Fac...
Hi Community Yesterday i changed my password on Spotify after a hack incident. I used the "logout from all devices" option on my account which seems to have done the trick. However this int...
Composer
887 Views
1 replies
0 likes
So some how over night someone managed to get into my account? Either that or since I'm connected with Facebook I never noticed but my car audio started being weird this morning and noticed Spotify kept connected to some IPhone I've never seen before...
So some how over night someone managed to get into my account? Either that or since I'm connected with Facebook I never noticed but my car audio started being weird this morning and noticed Spotify k...
Spotify Star
766 Views
1 replies
0 likes
Hello Can someone help me with my release? it has been attached to the wrong artist profile!!!! Please see screenshot below! M
Hello Can someone help me with my release? it has been attached to the wrong artist profile!!!! Please see screenshot below! M
Casual Listener
1127 Views
2 replies
0 likes
Hi, I have payed fort access to spotify premium. I changed phone and now when I log in, the premium site is empty. I have earlier used the same e-mail adress for logging into spotify. I tried reset password, and it looks like i've enter now the spoti...
Hi, I have payed fort access to spotify premium. I changed phone and now when I log in, the premium site is empty. I have earlier used the same e-mail adress for logging into spotify. I tried reset p...
Gig Goer
545 Views
1 replies
0 likes
Hi all,My spotify account was setup using an old business email that stopped trading in 2016, however I forgot to move the subscription to another email address before we closed the domain. I have since forgotten about the account and stopped using i...
Hi all, My spotify account was setup using an old business email that stopped trading in 2016, however I forgot to move the subscription to another email address before we closed the domain. I hav...
Casual Listener
366 Views
2 replies
0 likes
hallo, ich habe das angebot des abos "premium trial" wahrgommen, wurde aber weder auf zahlungen noch kuendigung hingewiesen! koennen sie mir erklaeren, was nach den 7tagen probeabo passiert, was es kostet, damit ich es weiterfuehren kann und wie ich ...
hallo, ich habe das angebot des abos "premium trial" wahrgommen, wurde aber weder auf zahlungen noch kuendigung hingewiesen! koennen sie mir erklaeren, was nach den 7tagen probe...
Spotify Star
1347 Views
1 replies
0 likes
Hello, ive recently had a free account and done the free trial. ive decided i want to upgrade to premium spotify finally and when i go to pay with paypal, it loads and then takes me back to the same page again where you select if you want to use payp...
Hello, ive recently had a free account and done the free trial. ive decided i want to upgrade to premium spotify finally and when i go to pay with paypal, it loads and then takes me back to the same ...
Composer
583 Views
1 replies
0 likes
Hi!I have a subscription till July and have been able to use my premium up untill today.Have logged out of everywhere and tried logging back in but my account is acting like I dont have premium.It even says on my account when my subscription will exp...
Hi! I have a subscription till July and have been able to use my premium up untill today. Have logged out of everywhere and tried logging back in but my account is acting like I dont have premium. ...
Roadie
636 Views
1 replies
0 likes
I already have an account and it won' let me get back on. I already changed my password and everything and I'm not sure what to do next.
I already have an account and it won' let me get back on. I already changed my password and everything and I'm not sure what to do next.
Composer
814 Views
3 replies
0 likes
i have already join a family membership but spotiy is still free i cant change my free user class. please someone help me im trying to fix this problem above 10-14 hours.
i have already join a family membership but spotiy is still free i cant change my free user class. please someone help me im trying to fix this problem above 10-14 hours.
Moderator
406 Views
1 replies
1 likes
